Ricky is a wonderful employee! He helped me ship my bridesmaid gown carefully!!!…read more Love this store

BEST UPS LOCATION IN THE CITY! I came as a walk-in to have some fingerprints scanned and was…read moregreeted by vibrant music and the most cheerful, friendly, and helpful employee, Rick! Rick was certainly the pulse of the store and went above and beyond to help me through the process. I highly recommend this location! Thank you Rick!

When I have a package re-routed from UPS, the closest store is this one. This is probably the…read morenicest one in the area! There is rarely a line. The staff are quick & offer good service. It is a spacious store. The staff keep the space tidy too! Good job ! I haven't needed to ship any packages yet but it seems to be a good value to use UPS for deliveries.

Every time I need to reroute a package to a UPS Access Point, this is the location I choose. It's…read moreeasy to get to, the customer service is consistently great, and there are rarely long lines. The staff here are always friendly, efficient, and quick with every transaction. If you're trying to find parking, it might be difficult, but not impossible. I also really trust them with outgoing shipments because they handle everything carefully and professionally. Overall, a super reliable spot that makes the whole shipping process stress-free.

Dusty old office. Caused long wait doing slow notary work. When it was my turn to ship something,…read morehe filled out the label info but didn't have change for a $100 bill to provide cash back. Failed to ship something that is the purpose of coming to UPS. Asked for a credit card but I was doing it for someone else.

Tired of waiting in long lines at UPS stores? This location is ideal for quick and easy service…read more I've never encountered a line here, and the service is always fast. Here's how to get to this location: Enter through Fairmont on Mason st., and take the elevator to floor T. OR Use the Fairmont entrance next door to the Tonga/LiveFitGym entrance on California St. It's become my favorite UPS spot!

These folks turned around a full-color foamboard sign with complex imagery in 24 hours for a very…read morereasonable price. Plus they're local. 10/10 will use again. Very easy. Very effective.

Very disappointing experience. The sign I received was poor quality, and the customer service was…read moreeven worse. My concerns were not addressed, and the staff was unhelpful throughout the process. I would not recommend Alpha Graphics based on my experience.

Incredibly unethical business practices and ridiculous to rip off consumers in this way. I had a…read morepackage delivered here from a merchant free of cost and when I come informed that I have to pay $10 for them to release the package. This is a store policy and apparently an email is sent out. I have nothing and was forced to pay a fee to get my package. The issue here is NOT the fee. It's the disclosure around it or complete lack of that infuriates me as a consumer. I have a feeling this store intentionally does this without notifying the merchant or the consumer. This is a direct violation of SB478 in California. Update - I called another UPS store in town and this fee that this location charges is up to the store franchisee and their own policy. I just want to make sure others are aware of my experience. This store is definitely violating both SB478 and making revenue by deceiving consumers in this way. This isn't a normal practice across UPS stores.

Was quick ! Depending on the line, the worker there was able to get my notary done in less than 5…read moreminutes.

There is nothing like a dependable UPS store to get your shipping and other service needs done…read more To be honest with you, most UPS stores I have used are pretty decent. This one is near where I live, so I drop in for various services above and beyond shipping. I've done a couple of live scans there, and they do an efficient job. Decent turnaround in and out. Also, I've used their notary service. Again, a decent turnaround time. But, you should call ahead since the notary doesn't work there during the entire day.

I did not have a good experience at this store, particularly due to owner. I believe my shipments…read morewere purposely "middle directed"

3rd unpleasant interaction with Audrey today (1st time writing about it): GoPost Urgent Package…read morePick-Up notice in PO Box; stood in line 10 minutes. When 3rd attendant--older woman in glasses named Audrey--sat down, woman behind me said I could pick my package up at her counter. I stepped out of line and waited for a man engaged in a long conversation with Audrey; when he finally finished and walked away, I approached, showed my slip, and asked if I could pick it up at her counter. Audrey, looking extremely irritated, replied in a rude tone, 'No. You have to wait in the line.' Later, a postal employee appeared like an angel asking if anyone had packages to pick up; I showed him my slip and asked if he was able help with it. He told me he could, met me in the main hall, escortied me to a scanning machine, entered the code and showed me the holding locker where my package nestled--very kind, pleasant, patient. I returned to the front counter to ask Audrey (when finished with a client) why she instructed me to unnecessarily stand in line instead of simply explaining where the package could be picked up self-service. She pretended not to understand the question, then lamely replied she thought I'd missed the pick-up date. I said that wasn't the case, so she lied and claimed she'd been in the middle of helping someone else--I said the gentleman had already stepped away from the counter when I stepped forward to ask her help. She continued to insist she was still helping him, then dismissed me (again) by turning away and calling the next person in line. No responsibility or apology plus an unfriendly tone the entire time. 1 star (really none) for Audrey's beaurocratic petty power. 5 stars for the young man who was friendly and helpful.

In 8 years, I have literally never been to this location and been able to leave in under 40…read moreminutes. There's usually one to two employees max and always 7+ people in line. Hardly anything is automated, there's no quick drop off lane. They're stingy about helping you out with tape, they don't help out elderly when they're struggling to do something. Absolute nightmare.

City Copy & Print Center is a great resource to have when it comes to printing large posters. Praz…read moregave me a quote the same day I requested and was extremely accommodating with my order.

Wow, I forgot service like this still existed! I needed some MiniDV tapes transferred to a digital…read morefile on short notice. The store had some other priority orders, but said they'd do their best. They did and then some! I think they must have stayed late just for me because the files were uploaded to the cloud by the next morning. And for an amazingly low price. Plus, they have a lovable store dog. It doesn't get better than this. Highly recommended.