DO NOT GO TO IF YOU HAVE 4c hair will tell you she does not do 4c hair. You use pay a $25 dollar…read moredeposit and she said to me that she could not do my hair since she does not know how to use clippers and also does not do short big chop hair. She never gave me my deposit back since she said that she could not do my hair and also how she has never done my kind of textured hair. I WOULD NEVER recommend this business to anyone because she does not know how to properly do business with people. Her vibe was pretty rude and is going to rush you since she is on a tight schedule.

I love her!!! When my hair is not in a protective style, this is where I go. Professional and…read morefriendly :-) more importantly, my hair always looks and feels amazing! I get a deep conditioning each time and when my hair needs a trim, she TRIMS it rather than cuts it. My hair has grown a lot since I've been going to her. I take care of it between appointments but it's good to have a stylist I can trust with the care and condition of my natural hair She is on time for her appointments and does not double book. I've referred quite a few people to her because I know firsthand the quality of work...and she always has good energy!

I have been a client of one of the owners at @Meraki Salon seeing Caroline for many many years as…read moremy stylist following her when she was in an individual suite (a.k.a rent a room) while she was making her way as a small business owner and building her Salon at Merakai. I met her at https://antonaccisalon.com in which she also did my highlights. I followed her to each salon she moved to as I was a loyal client. I then moved out of the Charlotte area in 2019. I have since come back presently and now the salon receptionist rudely left a message saying "since I have not been back since 2019", and Caroline was not taking new clients that I would have to see someone else and Caroline would not accommodate me. I was a loyal client for many years and this is how I am treated?! Where is her loyalty? I guess she is burnt out already. Disrespectful, snooty and I will go to see someone else that is more professional since loyalty is a one way street and not reciprocated. I will take my business to antonaccisalon.

I hate to give a three star review because I know how important public opinion is to small…read morebusinesses. I went to the salon just about two months ago in June for a keratin treatment. Overall the service was lovely. Winnie seemed very experienced, and even when there was a miscommunication over the inclusion of a trim, they found a way to fit me in. I was initially told the treatment would start at $500, which is something I'm accustomed to, and left the salon paying over $700. Hair for black women is our form of expression, so a treatment that would help with manageability overrides initial concerns for price. Where I started having issues, was when I left the salon. Granted it was a hot day in June, but by the time I got home, my hair needed to be rest straightened showing frizziness and fraying. If you know anything about keratin treatments, the treatment does not activate unless your hair gets to a certain temperature and is left bone straight for multiple days on end. I of course, followed the instructions and left my hair untouched for multiple days, surpassing the initial three day period. As soon as I went for my first wash, I knew there was something different about this treatment. For someone who has been getting keratin treatments for around 10 years, I have an expectation of what it does to my hair texture, and immediately noticed it felt like I had already been washing my hair for a month. Weeks go by, and the issue progresses. A treatment like this typically lasts me around 5 months, and by the end of month one, I was starting to feel due for ANOTHER treatment. Some of these concerns are difficult to put into words, and I understand majority of Meraki's customers do not have ethnic hair, but paying over $700 for a treatment and not having the results I expected has been frustrating. There's areas that seem as if they were left unsaturated, and my roots have kinky curls that are not resemblant of regrowth in just a 2 month period. I hate that I've shared a review this far after my experience, but my main complaint is on logevity...and I've only been able to determine that in the aftermath. I'm not sure if the keratin is a weaker grade than the one I'm used to or it was an issue with saturation, but i don't see myself going back for another treatment, especially at that price.

Jordan is awesome. So talented and sweet and cool. Lovely stylist, lovely place. Good vibes.read more

When I called for appt ... I specifically asked for "color specialist" ... I was told Id have appt…read morewith a very experienced stylist. I asked if it was a senior stylist and was told no... but the junior stylist was VERY good with color. I expressed how important that I have someone good. I was assured they were. I came for appt - and stylist was sweet, I talked with her about wanting cool highlights so theyd blend with the gray l had coming in on the crown. I also showed her photos/examples of the cool blonde highlights I wanted - and told her since I pull hair back 99% of the time that the front needed to have more highlights around face/like face framing. And it was just a partial highlight mainly on crown of head. She then had me show her photos again. I felt like communication was clear and she understood. She put me in foils and told me shed be back in 45 minutes. I then tried to listen to a documentary on my phone but there was no wifi. It literally said "no connection" under the CarmenCarmen guest link. I then asked receptionist If I could use the employee one which required a passcode to which she said she didnt know what the passcode was. Then there was another CarmenCarmen wifi link (again needed passcode) - and she said she didnt know that one either. So I sit there just staring at a mirror for 45 min. Not even offered a magazine! I did try the wifi couple more times. I thought it was working but it was still "not connected"... I just gave up. Anyway, I was eventually rinsed out and a toner had to be applied. Which told me its likely hair didnt lift enough. I was still hopeful though. When she removed towel at chair I could clearly see there was no lightness in the front. It looked the same wet - as it did at home - before appt. I waited until it was blown out to see if maybe it was "ok". But the highlights werent even a cool tone. They are golden/ brassy. She asked if I liked it - and I asked if she thought it had a brassy tone to it?!? She said "well do you have any purple shampoo at home"?? I said I did have some purple conditioner - its like a hair mask kind. I didnt want to hurt her feelings so I said "well it looks better than when I came in" bc she "did" cover my gray with brown and that was ok - but in my mind Im thinking its deff not what I was expecting/wanted. The highlights are not fluid, they are chunky and large gaps here and there with zero highlights at all. Some start an inch from my scalp. Some highlights are golden/orange color, some are darker. They are not even the same color but more of a mix of colors. Its seriously the worst hair appt Ive ever had. And instead of leaving feeling good, I was so upset afterwards. I then go to pay and It was $235. I would have GLADLY paid $500 to get a senior stylist who had more experience. I still left a $40 tip bc she was at least a sweet girl - and its close to the holidays. So for $275 I got very brassy uneven BADLY placed highlights and a root wash. Oh and did I mention there was a ball of hair like a rats nest that I had to keep stepping around to get in/out of chair?!? Yea there was that too lol. NOT at all the level of service I had in the late 90's when Carmen did my hair. I live an hour and half away - depending on traffic - so definitely not worth the drive nor the money. HARD PASS on this salon!! Update: I called and they did offer to fix the highlights but Id have to come back to the same location - which I declined. I said Id go to North Lake location which is closer - but that wasnt an option.

Grace has been my hairstylist for almost a decade, and I truly adore her--not just for her…read moreincredible skills, but also for her beautiful heart. She's always been just a 5-minute drive from my place. Today, I decided to follow Grace from Fort Mill to her new salon, Salon 131, in lovely downtown Matthews. (Of course, I had to follow Grace! She's a treasure.) The drive was a quick 30 minutes from Fort Mill, and the salon is nestled right in the heart of downtown Matthews. It's right next to a café and surrounded by restaurants and local shops. I'm already excited to explore the area more when I visit next. The salon itself was welcoming and spacious, with a warm and inviting atmosphere. Today, Grace gave me the works--full highlights and a haircut! I left feeling so cute, lighter, and like I'd turned back the clock ten years. Grace is such a genuine, kind, and down-to-earth person. She really listens and knows exactly what my hair needs. Plus, she cares deeply about me and my family. As a 55-year-old with fine, thinning hair, I'm very picky about hairstylists. I want someone who listens but who also knows the latest styles and trends. With Grace, I get all that and more. She interprets my aesthetic desires with skill and artistry, creating something truly beautiful, current, and elegant.

I booked a last minute hair cut last night and was able to get in this morning with Kaitlyn! It can…read moreget daunting trying to find a new hair salon and I'm so thankful to have found Salon 131. Kaitlyn knew exactly what I was thinking and helped me so much in getting my hair nice and healthy. She's very personable and great at what she does!

Absolutely amazing stylist. very knowledgeable & pays attention to detail of the type of style I…read morewant done with my hair & she takes her time to make sure it is just right. it always comes out looking beautiful & I always leave happy & satisfied. Will definitely recommend her...A++++ in customer service.

a fabulous job with my daughter's hair. We had a braider my daughter's appointment and she was…read moreable to accommodate us. She was so pleasant and professional. We will definitely be back.

I had been looking for someone who I could transition to natural hair I have been wearing…read more crochets for awhile . So decided to google Blowouts and Natural stylist and I came across Ann's profile and I messaged her she responded right away and answered all my questions promptly. She gave me an appointment on a days notice and was very easy to find . From the time I walked in her salon I felt at home and I'm very particular with my hair she was very patient , informative and was finish in no time I absolutely loved my hair total transformation it was so soft and felt amazing!!!!! I have been getting compliments since I left I'll definitely be going back thank you so much Ann.

Well I went in for the first time today and had super brassy box dye that I totally regret but one…read moresession she turned into a beautiful silver dark blonde with great service and super tasty cupcakes I couldn't thank her enough I definitely found a hair stylist that really did aim to please.

This shop is a all in one. The owner is loc master, but they have every kind if stylist you can…read morethink of. You should come check it out. You will love it...not to mention they are so hospitable and the environment is so warm an inviting! THIS IS A MUST TRY!

First off I would like to say that my review is not a reflection of the salon as a whole. This…read morereview is regarding a particular independent stylist that is renting a place within the salon. Unfortunately there is no place to post an individual review about the independent stylist other than this location, so my apologies to the salon. On December 20th, 2014 I had an appointment with an independent stylist by the name of Monet (Instagram name: Monet Crochet). I was scheduled to receive a Blowout. I was referred to her by my sister in-law and I had seen Monet's seamless sew-in work on Instagram. I was so impressed and had high hopes about my blowout looking as good as those seamless sew-ins. I spoke with Monet's booking manager regarding pricing a month prior to the appointment and she quoted me $65-$120. She explained to me that it would be on the high end ONLY if I needed a cut (not a trim). The booking manager also informed me that I would receive a consultation prior to the service to discuss the confirmed price for the service. On the day of the appointment all went well until it came time to discuss the final price (at the end of the service). By the way, I never did receive a consultation and my hair was barely trimmed. So I'm pretty much thinking at this point it would definitely be on the low end ($65 because that's what I was told). NOPE!!! Ms. Monet quoted me $125 after I had received the services. Of course I was in complete shock and I honestly didn't want to cause any trouble by arguing the price. I did ask her why the price was so high and I mentioned to her that the booking person told me $65-$120. Monet's excuse was that it was a new client fee which included a wash and treatment and that the price would get lower each time I would come back. New client fee?????? Really??? What the heck??? I told her that this information was not explained to me when I set up the appointment. She didn't make any efforts to negotiate the price or show any type of compassion. I really didn't know what to do at that point and I didn't want to display bad character, so I paid the full price. When I got home I felt horrible about the situation and I felt as though I was taken advantage of as a new client and as a person. I decided to reach out to the booking manager to see if something could be worked out since she was the original person to misinform me. Long sorry short, the booking manager came across very defensive. Both her and Monet were not willing to work anything out with me. In fact I was told by the booking manager that I should have known to bring more money just in case I was quoted a higher price. She also didn't acknowledge the fact that she misformed me about the new client fee and the pricing. I would definitely say that although Monet's work is great (and yes my hair looked fabulous), her customer service and business practices are terrible!!!! That totally ruined my entire experience. I think that she feels entitled because she has a lot of followers and so one bad review from a customer won't hurt her lol. I will definitely never go back to Ms. Monet Crochet again and I would not recommend others to go to her as well. Trust me, the techniques she used for her popular "seamless sew-ins" can be done by other stylist in Charlotte for a much cheaper affordable price. Please hear me on this....Monet is over pricing a lot of people and that is just greedy.