While I really miss Mario, the new owners seem to be carrying on with the business in the same…read morefashion. I took my truck in for an alignment this week 9/17/19 and was told it could not be aligned with so many worn out parts in the front end. They took me out and showed me the movement in the tie rods, the idler and the pitman arm. I've done several front ends over the years, and would do this one, but the money they saved me on parts is way more than worth the minimal costs of having them do it, and the front end alignment at the same time. When it comes to tires, they have outfitted four of my vehicles, from trucks to cars. I almost always bought Michelin tires prior to meeting Mario, but some of the tire deals he has got for me on other quality brands has been worth the switch. They all buy from the same tire warehouses in SLC, but each has different volume pricing. I'm not sure what buying power Mario's has, but they always beat (by a lot) the five other tire shops (including Walmart) in the Tooele Valley area. Never say never, but my business is theirs to lose, although I don't see that happening. When they beat Costco on Michelin tires all of that business goes to them too.

TPMS light was on. Bought the sensors and brought in the parts. They broke it when "trying" to…read moreinstall. They used a zip tie to attach it to the tire. Light was still on when I picked it up. Was told to drive it and it would remove the light on the dash. Not honest! Took the labor money and didn't even do any work.

My husband and I left incredibly frustrated that they did not fix our problem but charged us $775…read morefor it, especially after they said: "We can look at it and see what's going on. We always take care of our customers." Is taking care of them leaving them with a $775 bill and the problem not fixed? And this was after our third time of dropping it off to them so they could try once again to try to figure out the issue. They came back with a massive bill to fix the issue after we already dumped $775 into it. We asked for a full refund as we now were looking to take it to someone else but they were not amenable to this request. When you have an unhappy customer it is wise to try to understand their position and only their position and work the problem from that effective and empowering position, but unfortunately they seemed more interested in us understanding their position, problems, failures, and issues. In our company of 40 years we don't offer multiple excuses or try to ensure a customer understands our perspective. We only strive to understand their perspectives and needs and offer a full 100% refund to any unsatisfied customer. It is too bad Master Tech does not treat their customers like we do . Excuses are what unprofessional companies use to justify their failures. Professional companies offer solutions instead back stopped by 100% refunds.

My wife took her car in to these guys to get some service that they quoted us about 550$ for. They…read moretook our car and got to work on it. We called because we wanted a firm price for the service we were looking to get. They told us that it would be 100$ diagnostic fee for the breaks. 100$ oil change fee. Then 700$ instead of 550$. I figured close enough. And let it go. So then they tell us that we need new breaks and rotors and a sway bar. They told us they wanted to charge us 2500$ for our service. So we take 2500-900 that means they want to charge us 1600$ for breaks rotors and the sway bar. I priced them out at 400$ for parts and that leaves 1200$ for labor.... So I checked various places to see what the average cost for this kind of service is. My favorite estimate was from their own website. They say the highest you should pay is 600$ for brakes. The parts alone from their shop is more than 600$. So according to their own website they are overpriced and should not be trusted. I have seen rotors replaced and so I know that's not what the extra cost is. So I looked up the average price for that sway bar. It shows as 200-300$. Including the part. So I go in to talk with them because its not more than a days work and the cost of the parts is 400$. So to put it simply I wanted to know why they think it's ok to try to trick my wife into grossly overpaying. They told me they could knock 100$ off of the price. I asked if we could bring in our own parts since they were like 700$ cheaper. They told us no. I told them we would decide after the 700$ that should have been 550$ repair was finished. So they finished it and called us and said that "surprise" there is a huge problem that is going to cost a lot. Not even willing to hear whatever the "new" problem is. We ask for our car back. So they prepare our bill. The total comes to.....1267!!! You see 700+100+100=1267. Naturally I noticed that we agreed to 900 sort of. Technically we agreed to 550+100+100=750 but we understood that they were bumping it up to 900. Then we got the bill for 1267. What a bunch of scam artists. I don't even know what to say about how horrible this was.

This shop did a great job getting us back on the road when my Subaru started misfiring during the…read moredrive home to Northwest California from Colorado. They squeezed us in knowing we were otherwise stranded, and they even helped get me the coil pack causing the issue for free since it was under warranty from O'Reilly's. They let us hang out with our dog inside and were all around super nice and friendly. I couldn't recommend enough.

My husband and I left incredibly frustrated that they did not fix our problem but charged us $775…read morefor it, especially after they said: "We can look at it and see what's going on. We always take care of our customers." Is taking care of them leaving them with a $775 bill and the problem not fixed? And this was after our third time of dropping it off to them so they could try once again to try to figure out the issue. They came back with a massive bill to fix the issue after we already dumped $775 into it. We asked for a full refund as we now were looking to take it to someone else but they were not amenable to this request. When you have an unhappy customer it is wise to try to understand their position and only their position and work the problem from that effective and empowering position, but unfortunately they seemed more interested in us understanding their position, problems, failures, and issues. In our company of 40 years we don't offer multiple excuses or try to ensure a customer understands our perspective. We only strive to understand their perspectives and needs and offer a full 100% refund to any unsatisfied customer. It is too bad Master Tech does not treat their customers like we do . Excuses are what unprofessional companies use to justify their failures. Professional companies offer solutions instead back stopped by 100% refunds.

They did a great job on a PPI (pre-purchase inspection). We didn't buy that vehicle because they…read morefound so many problems with it. Brought a 2nd car in to them for the PPI. Didn't find any major issues, just scheduled maintenance. We bought that car. The next day the check engine light came on. We went back and there was an issue that was missed because the previous owner cleared the codes (or had someone else do it). They made the repair in 15 minutes free of charge because they missed it. Great guys! Very helpful!

They seem really knowledgeable and educated. I don't live in town, but if I did this is the one I'd…read morebe loyal to. Also, was able to get advice for my car at home! 10/10 would recommend

I would happily recommend Tooele Motor Company. We had a good experience buying a 2022 Chevy Bolt…read morefrom them. They were happy to let us drive the car, even though they were awaiting a battery recall for the vehicle. As we drove and had concerns, they were willing to take the car to the shop and immediately address them. As I had questions on the car's condition, they provided us with both a CarFax and repair history, and they gave us more information on the history as we cane up with questions. We had to wait for the recall to be completed before we could pick up the vehicle. We did a deposit that went toward the down payment and waited for Chevy to get the battery sent out here for the recall. The folks at TMC kept in regular communication with us and worked with us to get the financing set up (through pur independant financer) while not having us get charged until the car was in our possession. Finally, our rep, Ethan was great. He worked with us through the whole process, and he was always receptive whenever we had questions. Even when we were waiting a while for the recall and regularly texted him to check in, he was patient and helpful. He even wished me a happy birthday before my parents did. And, when it came time that the car was ready to be picked up, he worked with my crazy schedule and my spouse being out of town by driving an hour to bring the car directly to my house. He was a highlight through the whole experience. I am happy with my whole experience, and I love our new vehicle!

Had a large selection of new and used , ram chevy and ford .Bought a new ford it was quick and…read moreeasy! Thanks

Biggest crooks I've ever dealt with. Do not bring your car here, they don't tell you how much your…read morerepair is going to be then expect you to just have 7500 dollars. They lie about contacting you and then they impound your vehicle adding more money on top of what they claim they're owed. Worst company I've ever had the displeasure of contacting. What they do is against Utah code and they don't care

Do not take your car here! They had my car for almost two months. It took them three weeks to…read morefigure out what was wrong with it and when they finally did it took them another 3+ weeks to actually fix it. I called multiple times to check on the status of my car and when I called for the second time (after about 2 weeks of them having my car) they told me to stop calling and that they would call me when they knew what was wrong. They never called me back!! I called AGAIN after another week and a half and they could finally tell me what was wrong and that it should be done within a week. I called back after two weeks and they haven't even started working on it. When they actually had finished they still didn't call me. I had to call AGAIN. Moral of the story: terrible customer service and definitely do not take your car here if you want it to get fixed.

V Auto Care takes care of their customers. I never have to question if they're overcharging or…read moretrying to pull a fast one like other mechanics I've been to. I'll drive all the way to Tooele from Lehi just for V Auto Care.

Bought a 2 years ago paid over 200.00 for it! Went to start my car a week ago thought it was…read morealternator so I had it towed to v-auto care! Always been treated fair! they checked it said it said it was battery ! Asked if they would pro-rate battery said it's only got 2 year warranty and it expired in July! Then they charged me 355.00 for new battery! Charged 69.00 to put battery in! I could have gone across the street got new battery for 149.00 and they would have put battery in for free! I have never heard of only 2 year warranty on a battery! They have lost my business! Karen Gustaveson!

Jenn, Lisa, Austin and Dan were great! I hate going to dealerships.. I actually just bought a Tesla…read moreawhile ago and that was by far the best experience ever but I alway wanted an F150.... So I rolled the dice and contacted them and these folks are amazing. Communication, pricing (they don't mark up).... This is reputable dealership and I will ensure I buy all my Fords from this place. Appreciate all of your professionalism and attention to detail. I walked out happy and beyond satisfied with my purchase.

Purchased a 2024 Bronco Sport -- Disappointed and misled…read more Pros: * Smooth initial sales process * Solid inventory * Full tank of gas at delivery Cons: * Advertised as Certified Pre-Owned, yet did not include the CPO warranty, a clear case of false advertising or at minimum, misrepresentation of goods * Post-sale "detail" was laughable, a quick rinse with no interior attention, not consistent with what was promised * Zero post-sale support -- repeated calls have gone ignored * Windshield cracked within 2 weeks, no resolution or acknowledgment I've been repeatedly brushed off by sales and management, including the sales manager who personally contacted me to "make things right"then ghosted like everyone else. This dealership's follow-through is nonexistent. I gave them every opportunity to address this and uphold basic standards of integrity. At this point, it feels like a textbook bait-and-switch: make the car sound better than it is, push the sale, and vanish once the money clears. I chose this dealer based on high ratings. That decision has proven to be a mistake. If you're looking for a business that values its customers after the sale, look elsewhere. Unless you want to deal with negligent service, broken promises, and a clear disregard for accountability.

Eric is an amazing mechanic. He is fair and very honest. He has NEVER jacked us around or…read moreoverpriced anything! We will not take our cars to anyone else.

I Had a great experience! Tooele Tire shop took great care of me. I'm fr out of state and like to…read moreshop locally when I can and they did not disappoint! Clean waiting room and fair prices. Highly recommend to anyone needing tires or tire repairs.