Accounting and manager Kevin has poor customer service. They don't pay the broker commission in a…read moretimely manner.

Lived here since 2022, had a baby in May & out of work taking care of my child. I was told I cannot…read morerenew because I have no income & don't get unemployment. I have to provide some type of income even though being on Section 8. I believe this is retaliation for housing withholding payment because of the lack of repairs from my unit. Management sucks as they don't care for the people who live at the apartments! Gentrification starting!

I helped my brother move into an apartment last month and I cannot say how impressed I am with the…read moreoffice and maintenance staff. Super friendly and helpful - they were very accommodating with furniture delivery and getting setup on move day. The apartment was in very good condition. No sound problems from other apartments. The other residents are friendly and I enjoyed their welcoming banter in the lobby. My brother says he is delighted with the apartment and is very happy with his new place. If there was an option to NOT use Comcast -- I would give them 5 stars. But the building is pre-wired.

Very nice apartment community. We are living here now for around 1 year. The brick building is…read morestrong and sturdy. Carpet/Hallways are clean and recently renovated. No sound problems from other apartments which is one of the biggest issues with apartment communities around Boston area. Maintenance is responsive. Parking was an issue earlier but it was sorted out and i have not seen any problems with parking at all now, all cars have parking stickers. It is a non smoking community. Before getting this apartment I was worried about noise because of fire-station outside and a crushed stone quarry, congestion due to a school near by but trust me, it's very quiet apartment complex and there is not much traffic getting out of apartment complex heading towards the highway. When you look out of the apartment window you see big trees which gives it a country feel especially in summers. It has nice green walking area between the two buildings. They have provision for recycling so that's another plus. Staff is friendly and helpful. Neighbors are nice, some have service dogs which are quiet but some have pets who are noisy at times but again nothing out of ordinary. This location is close to I-95 so is helpful for my commute. Legacy place is always happening where we go for evening walks and is around 10 minutes drive away. Plenty of other stores near by with bus stop right outside the community. All in all Management is doing a great job. I will definitely recommend.

what can i say about my recent experience with James at Ridgecrest village... HEAVEN SENT! Ive been…read moredown and out and felt like I was never going to find a place in time and James made this so flawless I was overwhelmed with joy. From the front desk staff and the outreach they did to give me all the details on this property to the tour! WOW I really cant wait to start this new chapter in my life

We just moved out of Ridgecrest and I can assure you, it was the most disgusting apartment we have…read moreever lived in. Sure, its absolutely stunning on the outside and for the most part decent on the inside... But once you settle in, bugs. A LOT of bugs. I mean, 10-15 big flies a day. Black spiders, and beetles in our carpet and tons of ants. We are both extremely clean people too, so it had nothing to do with us. Our neighbor actually told us that they had a similar problem and even worse with rats. If you are really considering living here, check outside you'll see a rat trap, underneath your bathroom sink for rat traps in a wire type of thing, and white moulding (they'll tell you they just put it there because thats what they do to a vacant apartment, but they are full of it). Please- rethink before you move in to this place. I'm not sure how the town-homes are, but do not consider the apartments.

Pros: 1. The apartment complex is clean and they have…read morecleaners vacuum and wipe surfaces weekly. 2. The amenities are nice and maintained 3. The leasing office and maintenance are responsive Cons: 1. Utilities are too high and property management/ leasing office refuse to do anything about it. For a 2 bed/2 bath my average water bill was $85 for normal use ( e.g. - quick daily showers, wash clothes once a week or every other week etc). The electric bill was an average of $250 and closer to $400 in the winter months because heating is also electric. So if you actually like to be warm during the winter months keep that expense in mind. 2. The walls are paper thin, you will not hear your neighbors next to you but you can hear every foot step of upstair neighbors. Hopefully you don't have a family with young kids above you, unfortunately I did. And the leasing office did nothing about it. 3. When I moved out, I was charged for scratches on the stove and +$200 was deducted from security deposit for "damages" so be aware that they will do anything to take out of security deposit if and when you move. 4. Although the apartment complex is nice, I believe the rent is overpriced and charging $100 for parking is also too much considering how much renters pay in rent; ultimately its not worth it and renters can find apartments just as nice that don't have as high rent and better located.

I'm very happy to have moved to Oak Row a month ago. It seems like many reviews online are from a…read moreprevious management company. The current management has been great from my experience so far and Matt and Ryan in the leasing office are phenomenal! They smile and greet you as you walk by and are very approachable and quick to address any questions or issues. The apartment itself is very nice with an open floor plan and new, brand-name appliances. Side note - the water pressure in the showers is amazing. There are some great amenities like game rooms and a well-rounded gym. They also have work from home spaces and a kid's play room. Outside there is a fenced-in dog run to let your dog off leash. Some owners don't pick up after themselves but that's the same anywhere you go unfortunately. The place as a whole is very pet friendly and I see a lot of dogs around. Also, it's just a 5 minute walk to Millennium Park which is a great spot to walk your dog. Did I mention there's literally a dog daycare across the street and it's one of the nicest ones I've seen? For parking, there's assigned spaces outside in the lot and inside the garage. They also have 4 electric vehicle charging stations (8 spaces) which is a huge bonus. You pay for your parking spaces but the charging station is free so it's not so bad. Although no apartment building is perfect, I can say that I'm very happy with Oak Row overall and I'd highly recommend it!

Welcome to the shut up & pay your rent community. Management…read moremake their own rules & regulations,Especially (Steve Davis). That is considered illegal in Ma.By having there unprofessional security quards follow/stalk the residents.Harrass your visitors/guest when they visit at the front main gate.Security use devices at your door to detect noise levels.They dont know the difference between noise & a dog bark.Mind you using devices or having security at your front door unannounced listening to your household is concerning & creepy. When you address issues with management nothing is done even with numerous police reports from BPD in regards to a neighbor who is a public nuisance.They threaten you with there lawyers,When you complain or ask for solutions.Granted"The lawyers never called text or emailed.The walls are paper thin you could hear everything from the units next to you! Pros:Maintance was awesome, The grounds are beautiful. Cons:Security think they are real police officers,When they are not. Undocumented dogs are running around off there leashes. My 11 year son & his friends were chased by 1. Unprofessional management who needs training in people skills/tenant support. Im glad i broke my lease 6 months early, Good by Stony tenant for almost 3 years...

Stony Brooks is trash. Their Management team is trash. They collect ALL this rent money and yet…read morethey deliver nothing. They raise ur rent every year by $150 for these NON insulted units. DO NOT MOVE THERE. I'M A PRESENT TENANT and trust me DON'T do it. You can find BETTER with BETTER MANAGEMENT SKILLS.

A wonderful place to live - great and caring property management. Anything that needs fixing or…read moreattention is taken care of pronto. The apartments are lovely and updated. The apartment community is indeed a community - friendly people that help one another. The grounds are lovely - I cannot recommend this place enough - I would give it 6 stars if possible.

A big shout out to this over 55 community in Westwood called Highland Glen !!! The assistant…read moreproperty manager Wendy Daniels is dedicated to the residents needs! Planning social events, and many activities for all !! Maintaining social distancing, masks etc!!! There can be anything from cheese, crackers, wine and soft drinks!! Maintenance personal are always on site for repairs or to help the apartment owners with their needs!!! In other words a very nice place to call HOME!! . Thank You Wendy!!!!!

This is the best building I have ever lived in. The staff are all very kind and take the time to…read moreknow who everyone is and make the environment very safe, friendly, and fun. The amenities are amazing and in my opinion the best I've seen. I love the location too since you're so close to everything you'd want to do in Boston

Great building and staff! The community spaces are clean, welcoming, and thoughtfully curated and…read morethe apartments are quiet and modern. I would absolutely recommend living here if you're looking to live downtown!

Dear future residents,…read more TL; DR: Please hear me out! Really! TRY YOUR BEST to avoid this place if you do not want RANDOM LARGE rental increases upon renewal, and if you want to settle down for a bit longer. They randomly treat always good residents like us like shit with whatever reasons. I never saw such things in my whole life. My DM is always open if you want to hear the story! One thing that is good still: the maintenance team does good job. But the property management team is trash. Please avoid! Updates: We are sending complaints to the Office of Fair Housing and Equal Opportunity (FHEO) and all other places. We know these will take long, but we should put this property's name on that "bad" list, right? Thanks for all your supporting. Summary: My family has been lived this property for almost 2 years. The first year renewal was 10% and we accepted; now they are asking for another more than 23% increase on top of that. The manager refused any negotiation and their attitude was, (quoted) "your offer is lower than market price ("they defined") and we won't offer you even $1 off." They admitted that they increased some tenants by 28%, 30%, or up to 60-70%. I heard and confirmed these shocking numbers. So, this is a property that cares nothing (shit) about its tenants. Since the recent management team change, the staff on the front desk are becoming significantly less helpful and not welcoming. Some final words: During this period of time, we got our first kid and had a lot of memories. They were good memories. Right now we realized we are treated as shit upon renewals. Meanwhile we tolerated numerous FALSE fire alarms early 4-5am in the morning. I do not want to complaint more about this property and this management team. The location is good! But, listen, there are many properties around this area, try to avoid this place at all costs if you do not want to be kicked out after 1 year.

I have been here for almost five years and no complaints…read more The staff from The Manager Tim Murphy and the leasing agents, concierge, maintenance people are top notch and always available when you need anything. I have a large 3 bedroom with plenty of closet and storage space with all new appliances. I have a huge deck and good neighbors. I recommend this place to anyone that wants a nice apartment great location near everything including malls, restaurants, banks, etc.

It's beautiful on the outside, but $100 for unassigned parking that you have to walk outside to get…read moreto. You also have to go to a separate building to the recycling containers. Not so great design for a building that opened in 2022. Residents leave trash in the hallway and trash the garage. It is fairly quiet. You have to exit right to get into the VFW parkway to get anywhere. It's close to Newton & Dedham. So, make your own decision regarding the pros & cons.

The community is disgusting and located on a trailer park. It shows with the staffs behavior. They…read moreare more concerned with recruiting more tentants than they are taking care of the ones already living there. good luck getting them to ever acknowledge you unless it's with a complaint. the manager is a joke. the residents were right. I can see why they all want to move and I'm glad im on my way onto better. oh and they allow people to steal your packages and won't put cameras in all angles to help catch the thieves. there also are no cameras in the garage because they don't want to be held liable for any accidents.

This apartment is new in the area. Attached parking garage is a nice amenity and the building is…read moresteps away from MBTA green line stop. I enjoy living here especially with all the good restaurants nearby.