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    Import Autohaus

    3.8 (11 reviews)
    Closed Closed

    Services - Import Autohaus

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    18 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Routine automotive maintenance

    Transmission leak inspection

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    Richmond Ford West - There "fix"

    Richmond Ford West

    (78 reviews)

    When I called the dealership, I had already test-driven several other makes, but because we've had…read moregreat experiences with Ford vehicles, I was happy to keep an open mind. I had been searching for a hybrid or PHEV for quite some time and noticed they had one of each listed online, so I scheduled an afternoon test drive. From the moment you arrive, you realize this dealership is extraordinary. They aren't just focused on making a quick sale--they are genuinely committed to building relationships. Daniel greeted us right away and brought us two bottles of water, then escorted me to the vehicle with my name literally written on a large tag displayed in front of the store. That level of thoughtfulness immediately stood out. Daniel walked me through the exterior features and we began the test drive, during which I was able to test multiple functions and features at my own pace. After returning, he gave me a tour of the dealership and shared the many President's Awards they've earned over the years--clearly well deserved. When it came time to talk numbers, they offered me a great deal. I wasn't quite ready to commit, but then Joey, the manager, came over and asked if I wanted to drive the car home. I was already seriously considering purchasing it, but that simple act of trust and kindness sealed the deal. I'm almost 50 and a school teacher. The car is safe, but the respect I was shown in that moment was priceless. This dealership truly wants customers to feel confident and satisfied with their purchase, and they work hard to build lasting relationships. I can absolutely see why they win awards year after year. They have my vote as one of the very best Ford dealerships out there.

    Bought a used vehicle there and it had a 30 day 3000 mile warranty sticker on the window. When the…read morepapers were signed they slipped in an as is and no warranty. I hadn't driven the vehicle 3 days under 300 miles and gas cap signal came on check engine light came on and where they had cleaned the motor the valve cover started blowing oil. Called to see if they would at least do something since it hadn't even been a week they said it was basically as is my problem they could fix it but I would have to pay for it even though they had covered all these problems up because they were long term they just didn't happen overnight. Bad part is they said the vehicle was old and had high mileage. The vehicle had under a 100,000 miles not high mileage for a vehicle. Won't buy anything else from them. Btw they have a Nissan Sentra for sale right now it has transmission problems and needs front wheel bearings.

    Virginia Automotive Service

    Virginia Automotive Service

    (40 reviews)

    I had an unexpected car emergency on a Thursday morning while driving to a meeting nearly an hour…read moreaway from home, and it turned into one of the most stressful situations I've ever experienced. I broke down on the side of I-295 and was honestly crying hysterically, trying to figure out what to do next. I searched for the closest shop and found Virginia Automotive Service--and I'm so grateful I did. AAA towed my car there, and when I called, they were upfront that they weren't sure if they could fit me in. Despite that, they made it happen and took care of my car the same day. That alone meant the world to me. I was a little embarrassed because my car was a mess--I had breakfast, snacks, and things scattered everywhere--but not once did they make me feel uncomfortable about it. They were kind, professional, and completely understanding. What really stood out was their communication. They kept me updated throughout the entire day, explaining everything they found and even sending pictures so I could clearly see what was going on. That level of transparency and care is rare. The service was truly outstanding, and they turned a really overwhelming, emotional day into something manageable. I would absolutely go out of my way to return to them for future car service. Highly recommend!

    Have you ever let time get away from you and neglect to get your inspection done on time. Well I…read moredid. I hate trying new auto shops. You just never know what you going to get. I was pleasantly surprised and I have to say my favorite part was the email we got with every service they believed would be required with pictures evidence etc. Pictures of the tire that need an alignment. Air filter, normal maintenance that was coming up. The rear windshield wiper need to be replaced because my future wife has stickers on the back window. All in all I liked the transparency. Although. I wish they would have told me there costs of the different services. I made an appointment on line ...Loved that. Inspection and oil change. Price of the oil change and the type of oil was never asked. All I was asked was for the key and where is was parked. I did find a coupon on there web site. 60 bucks full synthetic oil change,filter and some get ready for summer stuff. Ac , battery etc. All in all I was happy with the service, and I felt like they offered everything that I had know may pop up. Like most shops. You have to pay to play. "Headlight cleaning for 300 bucks for a pass etc. I don't think they are the cheapest place around but I feel like they did a good job. Thanks again.

    Import Autohaus - autorepair - Updated May 2026

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