Everything is fresh taste incredible It's no wonder lines are so long Their service is great read more

This is actually my favorite In-N-Out, but unfortunately, professionalism must not be on the menu today. The order taker constantly talked over me and spoke so fast that it felt like getting to the next car was more important than actually letting me finish my order. Then, when it came time to pay, the employee at the window made a rude comment simply because she had to reach her hand outside the window so I could use tap to pay. I'm not sure why something that minor needed an attitude attached to it. I didn't catch their names, and I'm not going out of my way to get a couple of burger flippers in trouble, but come on -- a little professionalism and basic customer service goes a long way. You're dealing with paying customers. Nobody is asking for five-star dining, just some basic respect and enough patience to let someone finish a sentence. Definitely not the level of service I normally expect from In-N-Out. Management might want to remind the staff that being fast is great, but being professional matters too. What can you expect in the city of Riverside anyway . read more

This building has a total of like 10 parking spots lmao, California needs a law to prevent this company from building these abominations in the worst and most inconvenient places to the businesses and communities they damage. Pink lemonade was HOT. Ice didn't even bring it to room temperature without completely watering it down which really sucked because I asked for no ice. Took the servers 25 minutes to complete a single #1 order with only 1 person ahead of me in line. Without a doubt THE MOST ATROCIOUS in-in-out in California Out-Out-Out and never come back here Edit: just got home only to realize they gave me the wrong order ‍ read more

In-N-Out Burger - Fast Food Near Me - Riverside, California

In N Out is the worst restaurant I've ever been to. It might as well be McDonald's or Burger King. The menu is so tiny that there is almost nothing for me besides the french fries. And I suppose even they are cooked in lard, but I really don't know. Also, I don't drink soda (diabetic) and the milkshakes, well I'm lactose intolerant. In case you haven't guessed, I'm a vegetarian--not even a vegan. One day, not too long ago one friend of mine insisted that we have supper there. He said there would be PLENTY of vegetarian options. He was wrong. I was offered a hamburger without the burger. It consisted of a lame white bread roll, a thin slice of bland, tomato, a tiny bit of lettuce and a slice of American "cheese." (Oh, and a slice of onion, but I can't eat raw onions.) Needless to say, I left hungry. And the atmosphere? Yuck! Both McDonald's and Burger King outshine this place for atmosphere. It's a Sterile, white, blindingly bright kind of place. I don't know how this place stays open. Never again. No carrots. read more

We came through on a Sunday evening and the drive thru was packed as usual. When we finally got to the window we we greated by Marissa. She was a super sweetheart. Our food order was correct. FIVE STARS TO THIS LOCATI9N L. read more

In-N-Out is always on my list. The burgers are consistently good, and they always will customize your burger. When you say, "extra" of anything, they completely understand the assignment. Last trip, I got a 3x3 and a fry well done. The fries were cold, unfortunately, but I warmed them up. Never understood the hate for their fries as they are as fresh as you can get! I always get mine "well done," and I love the taste and texture. read more

In-N-Out Burger - Fast Food Near Me - Riverside, California

Spontaneous stop on Good Friday. Short drive thru at 2pm. Usual smooth, efficient ordering, no issues. In and out in 12 minutes. Double double for me, single for my wife. We split fries and a Neapolitan shake. The challenge as always is to find parking as close as possible (of not in their lot, somewhere very close) before the fragile fries expire (it happens almost instantaneously). All good. We found a spot a block away on the other side of the freeway! Done and dusted! See you soon! read more

In-N-Out Burger - Good Friday, good prices and a gift card! - Fast Food Near Me - Riverside, California

This is the first time I EVER heard the shake machine is broken ...what kind of Sh!t is that..... do you plan to ever fix it this is ridiculous read more

This is the worst In and Out I have ever been to, waited in the drive thru right at opening for 42 minutes the staff was busy playing and joking through the windows, they got my order wrong twice, and probably most of all there is zero sense of urgency to work, which was the most frustrating part read more

Can't go wrong with in n out. Food is always right, service is quick (considering how long the line gets), and we've never had a problem.

Came in today, got two milkshakes and a side of fries. Everything was great, I haven't had a milkshake in a while but that was delicious. Service was very fast! The vibe of the store was great, no complaints whoever was on the fries made them with love Props to you Will be coming back soon! read more

I'm very upset just drove to in an out and waited in a very long line and asked for 6 sauce packets for my food because I'm pregnant and it's one of the things I'm craving and I finally get home and sit down and there isn't even 1 packet! Yes I should of looked before I left but I just didn't think they'd forget it. I'm very sad read more

In-N-Out Burger - No sauce packets - Fast Food Near Me - Riverside, California

My favorite place to get a cheeseburger! Always the BEST! GREAT Service with a smile! Lines are long but worth the wait!

Stopped by on the way to Joshua tree from LA. Had never been to an in-n-out before and it was about as expected. It's good fast food, but still fast food. That being said, the girls working the window were nice and speedy. The seating was also abundant and clean so can't ask for much more for a road trip burger stop read more

In-N-Out Burger - Cheeseburger and fries - Fast Food Near Me - Riverside, California

Ok, what happened to the French fries? Food here is usually great, but this time the fries were like bottom of a potato chip bag; tiny and over fried pieces! Come on you guys! You know better than this! Please work on avoiding the tiny pieces and please don't pass them along to your customers. read more

In-N-Out Burger - Fries - Fast Food Near Me - Riverside, California

Always a classic choice. A great option if you have some extra time to wait in the drive thru line or if the craving is too strong to pass up. Staff was friendly, fast paced, moving in and out of the main drive thru kitchen station and the detached building with refrigerated veg and produce. Take some time to look online at some of the secret menu items they offer if you want to change up your routine. read more

we make it a tradition to go to In-N-Out after our kids gym class and so we're normally one of the first customers to go since it opens right when the class ends. oh my gosh, I sound like a fatty saying this, but I always get two Animal style fries with extra grilled onions and extra sauce on the side and two regular fries and also a double double cheeseburger and also a milkshake to add with that but every time we go there taste super good and really fresh and the line isn't that long Customer Service is really good. I think it's probably because it's super early and there's not that many people and just friendly and it was super clean. We really like going here and definitely will be coming back. I for sure 1000% recommend this place if you are craving a burger or fries. read more

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I stopped here casually because I was craving a burger. The service here was excellent! The person that took my order was helpful in helping me find what I was craving. My meal was $10, which is not a whole ton if it is amazing quality. I'm not sure how the ambiance is because I did not go inside, but I'm certain it is pretty! In-N-Out Burger Rocks! read more

In-N-Out Burger - #3 - Fast Food Near Me - Riverside, California

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Wow I'm so disappointed in my food today by in n out especially from in n out . I have been to multiple in n outs and I have never had a bad experience . Either the head cook doesn't know how to properly train his staff or his cooking staff don't care about quality food . That just goes to show the management is poorly managed and does not look over the quality of service that is provided . I ordered a Flying Dutchman and it came with no grilled onions . I was so upset because I was craving it and it just came with Pattie's and cheese. Then I ordered animal style fries and it only had a small small portion of grilled onions. The staff was pleasant but Im sorry the food was poorly made by teenagers . I will not be coming back to this place ever again . read more

In-N-Out Burger - Hardly any grilled onions "animal style fries" - Fast Food Near Me - Riverside, California

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Take people out of order. Right lane suffers 3:1. It is simple to take orders as they come in, but they fail miserably. We will not be returning. read more

In-N-Out Burger - Driver on the left came in well behind us. - Fast Food Near Me - Riverside, California

When we drive up to the window there was no greeting. I got more ketchup packets than fries. super disappointed tonight.

If it wasn't for the long wait on drive thru it's a 5 star for me. Food was good, service was good but the wait was wild.

After my Farmer Boys dine-in visit, I drove across the street to this In-N-Out to get a shake. I love their shakes. It's like smooth ice cream in shake form. This location is tiny... it has limited outside patio dining and drive-thru only. One order window and one pick-up window. Limited on-site parking, but there is street parking. Luckily, I was able to squeeze at the last street parking spot in front of In-N-Out. I walked up to the order window and a lovely girl greeted me with a smile... that's how it should be when it comes to customer service. Thank you for the smile! I initially ordered a strawberry shake, but after paying for it, I changed my mind and wanted a vanilla shake instead. The girl was happy to make the change. Service was very quick! When I got back to my car and was taking some pictures of the shake, I noticed the amount of shake was one inch short from the top of the cup. I knew it felt light when I picked it up from the counter LOL. Hey, an inch makes a difference... I could have had one more inch of shake LOL. Hence, I knocked off 1 star. Nevertheless, the vanilla shake was very smooth and yummy... it never fails! I took it down in less than 10 mins before heading back to Feeding America Riverside for my afternoon volunteer shift. Well, that's it for now... until next time. Happy In-N-Outing! read more

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Great food. Great service. Always friendly when we go. Most affordable than other locations. read more

Wow!!! Thank you April!!! world class service! I did lunch for the office here at BMW of Riverside Collision Center. and April absolutely killed it! she took our lunch menu with the individuals names and got it 100% correct with names on each bag when we left. even offered to help with the boxes to the car. which was needed. but what a heart to help! just love it! she is a 100% natural at customer service and taking initiative. such a rarity today. I could only hope she is in management there. she is definitely leading the way! Thank you! and have a Merry Christmas! read more

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Order taker was friendly, window cashier was friendly, food delivery window was friendly. Accurate delivery of order. And they gave me extra extra extra pickles like I asked! Great price for yummy food! read more

I always love In n Out.... Today I did the drive thru....the young lady was very friendly... she took my order....gave me an amount... she went on to take care of the next car... I usually get a protein burger... today was no exception... it is yummy but can be very messy... I managed to not wear it today... Parking is crazy here... and the drive thru line is long.... But they're very efficient so it goes quickly... read more

This is the worst In-N-Out location I've ever been to. Ordered at the window at 3:45pm. It took over 45 minutes to get our food. Our friends walked across the street to get McDonald's, brought their food back, and finished eating before we got our in-n-out order. Turns out they gave our orders to other customers. No apologies at all. This location is the worst. read more

Went there yesterday for lunch...the lady taking orders outside at noon had dirty white pants on with black dirt on her knees and at the bottom of her pants. My burger was as bad as her white pants were dirty! This is the first time in 30 years I was unhappy with my meal! I wouldn't eat at this location again! read more

This was the first time I have ever been disappointed by the service at an In n Out. Not sure if she was having a bad night but Brooklyn was very rude and had the worst customer service. When I asked for an item that was left out of my bag that I requested during my order, she acted very bothered that I asked about it then didn't even acknowledge me after and just walked away to get it and handed me the item without a simple "sorry about that" or "here you go", all while looking like she was angry at the world. No wonder the line took so long on our side. She clearly wasn't feeling being there. My soda was not carbonated in my lemon-up and I'm pretty sure they forgot to add grilled onions to both burgers but otherwise the food was tasty per usual. Won't be back to this location. read more

10/10 would recommend this location,fast and friendly service and the ambiance is very inviting. read more

In-N-Out Burger - Fast Food Near Me - Riverside, California

Very disappointed in how things went. The food took forever to order, then the wait time was over 20 minutes. I was late for work as a result. I just ordered a double single, small fry. It wasn't very complicated of an order. The vibe is good here but don't come when its busy. read more

Husband and I had an almost-midnight run to in n out! The line wasn't very long so we were able to order in under 5 minutes in the drive thru. The wait after ordering to the actual window was about 10 minutes. This location seating outside and we did see a few people there. The walk up window was empty and there were only cars in the drive thru this evening. This in n out's fries were perfectly crunchy and my grilled cheese was delicious. We got packets of spread so we added those to our fries and burgers as usual. It was our first time at this in n out location and we'll definitely come back to this one when we crave in n out again! read more

In-N-Out Burger - Fast Food Near Me - Riverside, California

Late at night when all other restaurants are closed where else would I go but In-N-Out burger?! Of course I arrived a little after 11pm and the line was down the street but the wait wasn't that bad. The service was good and the food was great! I just wish they put more grilled onions on my cheese burger. Overall 8/10 read more

Been in this line for about 45 minutes only 4 people in front of me. Worst in-n-out I've been too for sure. lol

I always love In-N-Out and will continue to eat out at their place. Not one complaint in my book keep up the good food

My word I have been eating in and out burgers forever, but I have never experienced a double double with onion and no cheese that burger was the best burger I have eaten in years better than other good burgers at other good In-N-Out this one tops all locations of In-N-Out burgers it was wonderful. Yes I waited a very long time because there were lots and lots of people, but it was so worth it and the young gentleman that assisted me was fantastic. Very courteous, very professional with a beautiful smile. read more

45 min in one line that doesn't move while the other line moves they are only serving one line while the other one gets backed up don't come here unless you like waiting up to an hour for food read more

In-N-Out Burger - They built a whole new driver through but regardless of time of day it's like this if you want a burger plan on being here for an hour - Fast Food Near Me - Riverside, California

The best hamburger . And really good place and high quality meat. Me and my family love this restaurant

Noah, the young man who placed my order in the drive~through line was very pleasant, professional and very personable. He went over my order to make sure it was accurate and gave additional suggestions which I agreed & added to my order. Upon approaching the pickup window Ms Kennedy went over our order & seen if any condiments were needed, gave me the correct order, gave a smile and said have a good night. The food presentation looked good & nice portion of animal style fries. Soda carbonation & syrup mixed well. Overall visit outstanding! read more

In-N-Out Burger - Ms Kennedy: "professionalism with a smile" - Fast Food Near Me - Riverside, California

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