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    In The Groove

    5.0 (1 review)
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    2 years ago

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    Twist & Shout - Inside store

    Twist & Shout

    4.2(297 reviews)
    5.2 miCity Park, Northeast
    $$

    What a cool place to explore! 11000 square feet of it! First time here. The amount of vinyl…read morerecords they have at Twist & Shout is impressive. Along with CDs, DVDs, and merchandise. The staff is friendly and helpful to answer all of my questions. I reflected on all the cool vinyl albums that I've had in past and at Twist & Shout you can relive them & purchase them. Their selection is so vast that I believe you would find what you are looking for. I came to see if they wanted any of my old CDs. They did take some of them and I received store credit! Free parking is available in the back. Go check it out, you won't be disappointed! Who knew that they have been around since 1988 and it all began with 2 English teachers purchasing the store at an auction. Oh and check out the food trucks across the street on Saturday's before 1 pm!

    Flippant, Dishonest, and Deeply Disrespectful Buying Experience and the records are overpriced…read more I have shopped here in the past and based on the high prices of the used records, I assumed my used records would sell at fair market value here but this was not the case. I brought in a curated stack of clean, high‑demand records and was met with one of the most disrespectful experiences I have ever had. The buyer behind the counter was openly flippant, dismissive, and acted like I had no idea what I was bringing in. His attitude alone set the tone -- rushed, condescending, and completely uninterested in treating me with respect. I think it takes longer than five minutes to look at the quality and condition of 30 records. He opened with a lowball offer that did not match the titles, rarity or the condition, and when I questioned it, he said "records not selling" while we are standing in a store literally packed with people buying vinyl. It was insulting, and it was clearly meant to make me feel like I should be grateful for whatever lowball number he threw out. The moment I pushed back and asked for my records back, his offer suddenly jumped up but still well under a fair trade. That tells you everything about their honesty and ethics. It was not about fair value -- it was about seeing what they could get away with - how low they could lowball. To top it off, they paid with a check instead of cash, which made the whole thing feel even more disrespectful, inconvenient, and dismissive. In hindsight, I wish I had taken my records back but I was so disoriented by the disrespect and clerk behavior. And it made me realize why I never sell or trade records. If you care about being treated with basic respect or honesty, take your business somewhere else. I will never buy anything from this disreputable unethical establishment. And you should not either. This is not a mom and pop business but a business operating without integrity exploiting its customers.

    Photos
    Twist & Shout - Outside store

    Outside store

    Twist & Shout - Inside store

    Inside store

    Twist & Shout - Inside store

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    Inside store

    Soundings Fine Audio Video - Soundings Lobby

    Soundings Fine Audio Video

    4.8(26 reviews)
    6.0 mi
    $$$

    I don't know if i can quite capture my Soundings experience in a review, but here goes. It was…read morenothing short of outstanding. The net of it is that there was never any pressure to buy - i had several interactions with the Soundings team over a period of about 18 months and both times they started with conversations about what I wanted to achieve from all perspectives - equipment, usage (music, film), and aesthetics. And at the outset of both interactions, they wanted simply to visit my home so they could understand the environment in which i was working. After the first interaction, i did nothing other than completely change my plans as i was in the midst of re-modeling my basement where i was planning to put the A/V equipment - most of which i already possessed. Once i completed that, i returned to Soundings and started over with Mark, who happened to be at the store when I arrived. Again, never any pressure to buy, but simply a conversation about what i wanted to do. At that point, most of it was related to A/V furniture and installation of a TV. We decided to add a subwoofer and replace some of the builder furnished in ceiling speakers. Once it was delivered and installed, then the fun really began. The Soundings master set process is truly amazing. I refer to the Soundings team now as the Sounder Whisperers. My stereo has never sounded so good. Mark arrived with several known source materials (audio and film) and we proceeded to spend several hours listening and using an organized process, making what are seemingly infinitesimally small movements in the placement of front, center, and sub speakers. This process truly fit the equipment to the room and sounded superb. Even though I was satisfied - i could still tell a difference in my 20+ year old equipment compared to some of the equipment i had listened to in the store. Moreover, my speakers were a little large for the space. Thus, i returned to the store, was encouraged to bring some source material, and then simply spent some time in one of the rooms and listened. To make a long story short, I decided to upgrade both my speakers and A/V receiver. It was a two step process as i didn't quite believe that the electronics could make such a huge difference in sound, but it was truly amazing. After a few months to let the equipment settle in, we repeated the master set process and I now have a sound system that matches the full sound i heard at the store. Whether it's listening to audio or watching a movie - the experience is wonderful. As i said, there was never any pressure to buy anything, just conversations around what i wanted to achieve. Certainly there are different price points to consider, but they have really done all of the research for you and what you'll find at Soundings is remarkable sound at each of their budget levels and a great staff that is truly interested in helping you achieve your A/V goals. All in all an outstanding experience.

    I have been a customer and plan to be again…read more Quality audio at a fair price.

    Photos
    Soundings Fine Audio Video
    Soundings Fine Audio Video
    Soundings Fine Audio Video

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    Audiohouse - Halo by Parasound, SME Turntable, Ortofon Phono Cartridge, Joseph Audio Speakers, IsoTek Power Conditioning, Sound Anchor. RMAF

    Audiohouse

    5.0(3 reviews)
    0.6 miSoutheast

    Working with David was great! Thanks to him I now have a stereo system that fits my budget and that…read moreI am absolutely thrilled with. I think the best thing about working with David is his genuine passion for music. Yes, he is really into the gear but I knew from the beginning that he's even more into music. So, it just never felt like I was being "sold" anything. Instead, it felt like a fellow music lover wanted to help me have the best listening experience that I could possibly have with the gear that best fit my budget. As I have the opportunity to upgrade my system I will certainly be doing business with David again! Highly recommended!!!

    I found David McPhee on-line while looking for advice as to how to properly connect some of my…read moreaudio equipment after a move. David was very generous with his time and expertise advising how to make the most of what I have. He recommended a couple of component upgrades that he said were exceptional in value and would really enhance my listening experience. I am not a true audiophile and believed I already owned pretty high quality stuff so I was skeptical. At my request David took the time to connect my CD player at his studio and allowed me to compare mine with his recommended upgrade. WOW! What a difference in sound. I now enjoy my own private concert hall in my family room every time I want to listen. I would recommend David and Audiohouse to anyone with discerning ears and a love of music. He is very sensitive to your needs and budget and takes pride in helping you get the best sound possible. No pressure - just great advice and excellent value.

    Photos
    Audiohouse - Joseph Audio Pulsar Speaker on Sound Anchor Stand at Rocky Mountain Audio Fest 2014

    Joseph Audio Pulsar Speaker on Sound Anchor Stand at Rocky Mountain Audio Fest 2014

    Audiohouse

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    Aural HiFi

    Aural HiFi

    4.0(9 reviews)
    8.4 miNorthwest

    Aural HiFi offered a chill experience for me when I just needed to hear the speakers I had already…read morepicked out, the Wharfdale Linton 85th Anniversary "Bookshelf" speakers. Jeremy is awesome and let me listen to whatever music I wanted through their setup so I could decide if I actually wanted to purchase them. He offered to hold onto them for my move to a new house, but once I heard they were in I went and got them. Great sales experience, no pressure, just vibes.

    As i entered the store i was greeted with a sign that says do not touch. I understand the store is…read moreupscale. I would imagine the customers this store attracts would find the sign insulting. After entering i received a hello. Very little interest to the fact i was there. Now i know i wasnt dressed like i had lots of money, actually i was dressed like a construction worker ( a construction worker who owns the company ) my head of production was also with me. If the salesman would have taken the time to acknowledge me i would have been happy to share the contents of my 3 music room systems. I would have been happy to talk to him about my desire to upgrade my main room amps, but that did not transpire. Maybe i didnt look the part. I did end up picking out an album and i had to look for someone to ring it up. The comment from the salesman was "thats it" as if this was an inconvenience for him. You have a beautiful store with some nice equipment but your obvious visual judgment of a potential customer is disgusting. I definitely would not return.

    Photos
    Aural HiFi
    Aural HiFi - Now Playing! Swing on in the showroom on South Broadway

    Now Playing! Swing on in the showroom on South Broadway

    Aural HiFi

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    ListenUp

    ListenUp

    4.6(230 reviews)
    3.4 miWashington Park West, Southwest
    $$$

    Matt and Joel were excellent! They showed up on time and talk about my expectations and about my…read moreelectronics we purchased and where and how we wanted it installed. They listed to every concern we had and communicated with me through the entire process. When they were done I was completely blown away by how professional and beautiful the install was. The went through the entire setup and programmed everything the way we wanted it. They made sure everything worked and sounded the way we wanted it. They were not only true professionals they were incredible guys as well. Listen Up should be incredibly thankful and proud to have Matt and Joel as installation specialist.

    "My reply" Was this response written in chat/gp? It's…read moreobvious that there has been nothing but negative input from your company. It's only because I posted on Yelp the issues I was having that you sent this message. I have had numerous conflicts with the equipment sold to me. You sell very high end products but offer NO tech support, thats insane. The problem my McIntosh was having is that it simply needed to be reset, something you should now how to do. Instead I get one of your sales people laughing in my face, seriously? That's complete lack of control, I still have a remote that does not work correctly, and the bass system had to be hardwired in. That was not the agreement for my circumstance. This is after months of getting poor sales support, lack of products, and installation issues. I'm just fed up with your company...

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    ListenUp
    ListenUp
    ListenUp

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    In The Groove - hifi - Updated September 2026

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