Could not reccomend Midnight sun more They were able to…read moreaccommodate our late night arrival and early morning departure. Pickup and drop off was a breeze, wayyyyy cheaper than renting from the airport. Although the cars are not brand new they still have all the bells and whistles you need and are super clean! Thank you!

We are in Anchorage at least three times a year, for the past 5+ years now. Midnight Sun always has…read morethe vehicles that we need, their customer service is absolutely top notch and we only rent here when we need a rental car for work or pleasure. Definitely recommend trying Midnight Sun for your vehicle needs FIRST. Thank you for the great service, every time.

Ease of communication and pickup and great customer service. New, Clean and reliable car. I did not…read morebook a car ahead cos was not planning to drive and depend on railroad and hotel shuttles. Me and my family had an extra day to spare in anchorage and found couple of extra spots to explore so contacted them just a day before when I needed the rental but they were very prompt with the response and even accommodating in me requesting a 10:45 pm pickup. From my trip that day I got late and reached close to midnight but they still had the car ready for me and got me quickly ready. The drop off next day was very easy and they dropped me off back at hotel.

Well the airport was sold out of car so I had to come here to get a car. I have to say that coming…read morewas more difficult and dropping off. When I originally got there nobody was there and I had to wait then I had to wait again as he had to take two different people to the airport. The car was dirty so I had to wait for it to be washed but when it was all said and John was very happy to have an upgraded car. The lady who runs the place is super nice. When I first pulled up it looked a bit sketchy to me, but it is just a family owned business and so it is not like a corporation kind of store. Drop off was much easier I did have to wait 10 minutes but no big deal. Was able to get a free ride back. Everyone was kind and helpful and the prices were definitely better. Would come here again but just be patient and know you'll have a wait.

Our experience with Alaska 4x4 Rentals was absolutely outstanding from start to finish. Traveling…read morefrom Hawai'i with a large group of 17 people, we knew transportation--especially in winter conditions--would be critical. Safety was our top priority, and Robert exceeded every expectation in helping us plan the perfect solution. From the very first interaction, Robert's communication was professional, responsive, and incredibly thoughtful. He took the time to understand our group size, travel plans, and comfort level with snowy and icy driving conditions. Based on that, he recommended the ideal setup: a 15-passenger van paired with a beautiful GMC Yukon. This combination worked perfectly, allowing us to comfortably and safely transport our entire group--and all our gear--between Ted Stevens Anchorage International Airport and Alyeska Resort in Girdwood. One of the most impressive aspects of our experience was the exceptional value. Not only were the rates very competitive compared to the national rental companies, but the level of personalized service we received was on an entirely different level. Robert and the Alaska 4x4 team provided hands-on guidance, tailored recommendations, and genuine care throughout the process--something you simply don't get with larger, corporate rental brands. The combination of fair pricing and truly customized service made this an easy choice and a standout experience. The convenience factor was also top-notch. The pickup process right at the airport was seamless and efficient, making arrival day stress-free. Drop-off was just as smooth--we were able to return the vehicles quickly and easily, giving us plenty of time to relax at the terminal before our flight. What truly stood out was the peace of mind. For a group coming from Hawai'i and not accustomed to winter driving, having reliable AWD/4x4 vehicles and expert guidance made all the difference. I cannot recommend Alaska 4x4 Rentals enough--whether you need dependable winter-ready vehicles or solutions for transporting a large group. We will absolutely be using them again on future trips and give them our highest recommendation.

The rental car was great, but we were told that we would not incure additional fees for not…read morerefilling the tank. However, when we returned the car, they proceeded to charge us for the cost of a full tank of gas after we returned home. it was only 1/4 empty. TL;DR: Great car with clean interior, read the fine print

excellent staff and customer service !!! Highly recommended !! Great location and value !!read more

Avoid this place! First, they are overpriced - almost every other major car rental company in…read moreAnchorage is cheaper. Second, Cheapwheels forces you to buy their extremely pricey "insurance," which is void if you drive off-road (a problem for a state with so many B&B's that require driving on unpaved roads), and it requires a $1 to $2,000 deductible! No other car rental company requires such an outrageous deductible if you buy their coverage, and every reputable place will have basic insurance built into the rental cost itself. Additionally, Mike and Cindy are extremely shady and unethical businesspeople. Not only did they not explain how minimal their required "insurance" coverage is despite its exorbitant cost, but they also charge a $100 non-refundable deposit, which is unheard of in the car rental industry. This 'deposit' scheme was not adequately explained to me, of course, and was nowhere in writing. My credit card company is now attempting to get the money back after I had to cancel the reservation (after I found out about their shady insurance policy), and it is money that they basically stole.

Yeah! Car was clean & pick up was quick, smooth. Jist' a bit pricey in Alaska. But I suppose Summer…read moreis there busy time & time to make their money. Just feel like the $256.18, price for a one day rental was Insane. But we needed a rental & that they did provide.

We needed a car to drive to Seward to go on a Glacier Cruise. Setting up the reservation on the…read morephone was easy, when we arrived, we were greeted by all the staff and then Greg surprised us with a brand new 2024 Subaru Outback! We enjoyed our visit to Alaska and cruising in our Subaru! I needed a couple of extra hours past our due back time, to go King Salmon fishing at 4am in the morning, Greg said, " Take your time and enjoy, come back safe!" Smiling faces, excellent positive & professional customer service live right here at Rentasubaru AND Midnight Sun Car & Van Rental in Anchorage. We have used many car rental companies over the years, none can touch this group. Thank You Greg and staff! Stephen & Glenda B. Charleston, South Carolina

Wife and I made a reservation last year, but had to post pone it due to the covid outbreak. Ron was…read moresuper helpful in moving our reservation for the following July. We finally got to Anchorage and Ron couldn't have made the check in process better. We arrived, the jeep was waiting for us, paperwork was ready to go. After a brief conversation wife and I were on our way within 45 min, that's including them going over the process of how everything works. We spent 10 days going from Seward, to Whittier, to Denali, to Hatcher's pass, to Palmer and back...1,009 miles. When we returned the vehicle the check out process was super easy, again Ron even drove us to our hotel. This definitely was a trip full of memories and our 1st trip to Alaska. We thank you Ron for making it an easy and a pleasant experience for us.

Tbh we wanted to love this, it was our first time renting a camper van and we were super excited…read moreabout it. BUT we had so many small little problems with the jeep that it didn't make the whole Alaska experience awesome. John was great, he was super helpful and kind, really nothing to say about him, but Ron was another thing. We called him to tell him we had problems with the car and his response was pretty rude tbh, (I'm paying for the car to be working, right?) and his response was: if you don't want it we don't have another car, you can come back here but i don't promise anything, because we don't have more vehicles, So that's what you get. (like the car was for free). Our radio was broken, we even went to buy some aux cables because maybe it was just the radio, but no, the whole thing was damaged, so we had to buy a new speaker because a roadtrip without music? No fun! One of the windows had so much noise coming in, I don't know if they didn't seal it properly, but it was the most annoying part of the whole jeep, it was super LOUD, and the best of it all, they said it wasn't their fault, that it was "jeeps fault". If you are providing a service you have to make sure everything is perfect and works well, that's the minimum as a company. The right blinker on the front side was broken, the windshield had cracks, the lights on the tent and the sockets in the car weren't working. When we returned the car, we talked about all of these things and we ask for a discount or money back, and they gave as a 50 dollar bill, at that moment I didn't know if I had to laugh or cry. Just to make sure, we returned the car, EXTRA CLEAN, inside and outside, it's really nice that they give and provide utensils, pots, pillows and chairs (even tho one of the chair was broken) and we didn't fill the gas completely about 3/4 and the guy said it was alright because all of the things that happened and he dropped us in the airport. As I said before, you can't blame third parties when you are PROVIDING a service. It's your RESPONSIBILITY as a company to deliver and have good quality cars (in this case) we booked our jeep months in advance, so it wasn't a last minute thing, for that we expected a superb car with no issues. I hope they can fix those issues so nobody else has to deal with that :)

Family rented a Suburban for our Alaskan vacation. Vehicle was in good/clean condition and did not…read morehave any issues during our 10 day trip in early May. We picked it up at the Anchorage office, drove it up to Talkeetna, then down to Seward, and dropped it off in Whittier. Very convenient to have the one-way trip allowance. Note: There is a charge for this convenience--as expected--but it's reasonable. Alaskan Car Rental can also provide car seats, which we utilized for our two kids. A good overall experience and friendly customer service.

Traveler Friendly!! Excellent Communication!!…read more Super To Meet At The Airport!! Picking up the vehicle & dropping off : All as agreed!! Excellent Service. Love Alaska

Rented for a week, Pepa at the desk was great! Friendly, personable and informative. Looking…read moreforward to our next Alaska rental.

This Thrifty is located in the Anchorage airport, just a few minutes' walk from the baggage check…read more Check out agent was friendly and professional and we were fortunate to have no long lines to deal with. Rental car return was also quick and efficient. Car had only a few thousand miles on it. Price was a little high, but I guess that's what you get when you travel to Anchorage over the 4th of July. Compared to many rental agencies we've recently encountered, this was a wonderful experience.

After showing up unexpectedly at his small shack with a makeshift company sign, I agreed to a none…read moreroutine car rental agreement, in which I would suffice payment with dinner orders from the place I worked at, everything seemed to go as originally agreed for about 2 weeks until the first snow fall, Stan then calledand told me the mechanic needed to put snow tires on the car so after work I showed up at his mechanic spot which I thought was just a simple routine in and out but not thinking I wasn't going to be renting the car at that point I left most of my personal belongings including my wallet in the car rental, after a few days I got back in contact with Stan and he expressed that I owed him $70 for a tank of gas and proof of my insurance and my driver's license, when I told him I had everything required to pick the car back up he then went into a tyrant saying that I owed him for 13 days worth of car rental on top of the $70 in gas. I told him that was not part of the agreement because I fulfilled my part of the agreement and I didn't owe him anything. he then proceeded to tell me how he didn't want my girlfriend in the car and on top of it when I asked him for my wallet and other person belongings he said everything was thrown in the trash at which point I found the trash can located on his locked and I literally took it with us but no wallet was found. He would not let me check in the vehicle until after he had went inside himself and took something out from the passenger side which was where my wallet was located. This guy was very rude and on more than one occasion continually attempted to talk down to me yelling and shouting over the phone anytime I try and ask him a question or give him an answer. I highly suggest to stay away from this car rental business because it's very shady very poor maintained cars and very very poor customer service. The car itself that it was rented to me was in a previous accident it's headlights barely worked the night that I got the car I had to fix the headlamps in order to barely see in front of the car. The battery ended up almost dying so I continually had to get a jump start. The front end was very very loose anytime you pressed on the brakes the wheels shook. Had to put antifreeze in the car ourselves. Stay away from Stan and a1 car rentals

Called Stan and was immediately put off by his demeanor and attempts to convince me that I couldn't…read moreget a car elsewhere, so I told him "thanks but I'll look around." Then I read the reviews on Yelp (check out his previous page "A-1 Car Rentals" before he made a new page without the hypen) and on Google, which confirmed my decision. THEN, I am getting hammer called by this guy on my cell phone, no voicemail, just repeated phone calls over multiple days. His number is now blocked. What a nightmare it must be to actually rent from him....

I typically dread car rentals whenever I travel, but here at the airport Thrifty I was treated with…read moreexceptional customer service. A big shout out to the employee (I think his name was Pepe or Pepa or something like that...) for making everything very smooth. I rented the car through Thrifty online, and he made checking in and paying on the spot simple. I was not hit with any unexpected fees, just $33 for a full sized car, and he informed me of the $200 charge on my credit card as a security deposit that would be returned after the rental. Thank you Pepe! Car was very smooth overall and returned without any problems.

I rented a car from Thrifty in the Anchorage airport and had a terrible experience. When I picked…read moreup the vehicle, it already had a small crack in the windshield which I documented with photos in their parking lot. Now, after returning the car, they are trying to charge me $919.68 for damage I did not cause. I provided them with my timestamped photos, yet they claimed the crack wasn't "clear enough" and asked why I didn't return the car. Shouldn't they be responsible for providing vehicles in good condition in the first place? I see that Thrifty responds to reviews with the same generic message, claiming they'll forward complaints to local management--but does anything actually get resolved? Based on other reviews, it seems like they just hope customers give up. I will be disputing the charge with my credit card and reporting this to the BBB and the Attorney General's Office in Alaska. If you rent from this location, document EVERYTHING in extreme detail and be prepared for shady business.