Wow! What happened here? Used to get great service and really liked staff. Had appointment and…read moreit said we were first in line. Spent 90 minutes in lobby past appointment time. We felt belittled and don't plan on ever returning.

I was a walk in on a Friday afternoon. My wait time was a little longer but I expected that. I…read morewas seen as assessed by the nurse and then by the PA. My experience was excellent from the time I walked in. I was called with an update an couple of days later regarding a culture specimen. I always feel confident when I go to this facility. Thanks to everyone.

My husband took me into urgent care due to bring pregnant and having the flu. I was and quite…read morehonestly the sickest I have been in my life. After waiting for about an hour one of the staff members who has been so incredibly kind came out and referred us to a different urgent care. Due to an influx of people coming in with chest pain I just kept getting pushed back. She was honest and very remorseful about how long we had been waiting. Even though I was unable to get treated their kindness and and concern for me made me feel very taken care of. They also referred us to a urgent care that was able to get me in almost immediately. I highly recommend this urgent care purely due to their kind staff, BUT get into the queue online prior to going in! I wish we had known about this.

Don't go here unless you need stitches or a RX for ear infection. I was in horrible pain. They…read moredidn't touch me but said hang in there or go ver to E.R. Yep I saw the people at the ER lining up out of the door- Just what a person needs who is in so much pain -another 4 hrs to wait. The NP or whatever said I would make it through the night . Oh good!!! I give them kudos for being nice- yeah!!

My husband tripped in the garage and sliced his foot between the toes. I took him to Indigo on S…read more Regal in Spokane. His foot was bleeding profusely when we went in and the foot was wrapped in a towel. He is elderly and had a hip replacement 2 wks ago. Also is a diabetic and a bleeder. At the desk, they were more concerned with checking to make sure we could pay rather than check the bleed. They went through detailed information, asking if he still took some meds, several of which he had taken only 1 time 20 yrs back. I understand the need to check records but it doesn't take a rocket scientist to know the most important thing is to stop the bleed. There were at least 5 people working and only 1 patient. Although we were grateful for Samantha's cleaning and bandaging, overall we didnt feel totally confident of the judgement of the heavily tattooed staff.

Easy to make an appointment. Facility was clean . Staff were friendly and accommodating.read more

Lakeland Immediate care is Outstanding. I was greeted by Jessie who is polite, professional, and…read moreknowledgeable of insurance. The Nurse and Doctor who treated me were great. They were polite, friendly, professional, and knowledgeable. My appointment was done in a timely manner. Thank you.

Lakeland Urgent care is AMAZING. The entire staff is so kind. I was seen quickly. Dr Jermey took my…read moreconcern very serious. Immediately referred me out to ultrasound the same day. I DID have a blood clot in my calf. All the nurses were so amazing. He's an amazing doctor! Highly recommend!

Recently moved to the area, suffered an injury, this was the closest urgent care, the staff was…read morevery kind, quick, efficient and caring. Since I needed a follow up to my injury they even put in a referral for a specialist which was unheard of from where I came from. Very helpful and was grateful and thankful for their help.

Horrible went in with vertigo, headache., sinus drainage and sore jaw. Took credit card for 110…read more Deb who was doc looked in my throat saw I had drainage and swollen lymph nodes. Checked my sugar and it was high I let her know just came from Wendy's and had frosty. She said sugar was causing vertigo. I told her it was happening most in morning. What about all the other symptoms. She said no sign of infection so no antibiotics. I was shocked. I let her know I have not taken antibiotics in five years and I never go to doctor unless sick. Still no antibiotics told to go see my regular doctor. Left got text next day asking for another 100+. Went to look at Bill and you have to agree to all these terms to look at it. Called patient advocacy and left mess. No word yet. Bottom line run. Just talked to billing now they say total bill is 354. 12 for sugar test (reasonable). 342 for visit. Asked how much there cheapest visit was they couldn't tell me. Asked if all visits start at 342, couldn't tell me. Who do these people think they are. 1/2 a weeks pay to look at throat and say go away.

Finding healthcare that truly supports families feels rare these days, which is why Heart of Hope…read moreHealth is such a gem. Their heart for big families shines through in everything they do. They value flexibility, respect medical freedom, and understand that no two families--or mamas--need the exact same care. It's also a real comfort knowing their membership-based model means no hidden charges or surprise bills showing up later. These days, it feels near impossible to find a family doctor without questionable fees tucked into the fine print. Heart of Hope Health keeps things honest and straightforward, which brings so much peace of mind. Add in their personalized and family-centered approach.

From the owner: We believe in Healthcare Freedom. At Heart of Hope Health we prioritize the individual's right to…read moremake their own health and wellness decisions. We also provide transparent costs so you have access to affordable, quality, and personalized care.

My husband fell on ice and I made an appointment. Our wait time was very short and every staff…read moremember was pleasant, professional and did not hurry us. I would recommend any of their urgent care facilities. We were in and out in an hour. The outcome was great.

This urgent has very long waits, the staff are unprofessional, and it doesn't matter if you check…read morein online. It is really difficult when you are expecting an illness or an injury to wait excessively while staff are joking and high 5ing each other in the background. I decided to give them one more try and it was the same story. I left went down the road and was called back to its 15 minutes. The staff at NW urgent care seem like they just don't care.

I went here instead of Putney urgent care because it was like a 4 hour wait there so I tried this…read moreplace walked in my only complaint is they need a bell at the front desk because I sat there for 10 minutes before somebody came out but it wasn't a big deal because that's how long I would have waited in line anywhere else. They were very quick and professional and treated my back pain perfectly

Waited for someone to come to the desk for a long time, what we paid was not even close to the…read morequoted cost, got told 1 service was free and it was not, got billed 95$ more a month later, can not get anyone on the phone to talk over the bill.