Ky, the store manager, and Pedro, the master tailor, were both excellent. I brought in three suits from my weddings that needed tailoring - some were too tight and one was too loose - and they took the time to understand what needed to be fixed. Two of the suits were three-piece suits, so there were a lot of pieces and adjustments involved, but they handled everything professionally and efficiently. Pedro was phenomenal, and I really appreciated that they prioritized one of my suits that I needed sooner while still taking care of the rest. I had invested a lot in these suits, so it meant a lot that they were able to help make them wearable again after a couple of years. Overall, I'm really grateful for the care, attention, and service from both Ky and Pedro, and I 100% recommend this store and their tailoring service. read more

Jake was a great help and immediately helped me to find a suit. I definitely recommend coming here to find a suit!

First time buying a suit and they walked me through the process very well. Explained all of the nuisances and options clearly.

A family member had recommended I get a suit from here and at first I didn't think too much of it. I had no idea how much of an experience getting a suit could be. We had an upcoming wedding to attend and it was a really special one so getting a nice suit was really important. I honestly can say I never had a better tailoring and overall service experience in my life. I was able to sort thru so many different options and browse all different kind of fitments. Ky who I believe runs the shop there, is super professional and made me feel really comfortable in a world I didn't really know. He helped me dial in a perfect color and style for the suit I would end up being really happy about. I absolutely loved the classy approach and ideas he had for me to go with and found the whole experience to be awesome. I thought the price was great for such a high quality suit. The details were what made it exceptional to me I ended up matching my girlfriend dress super well based off only pictures. 10/10 will go back for my next suit and even had some friends compliment me at the wedding, to which I sent them Indochino's way. They rock there read more

Indochino - Men's Clothing Near Me - San Diego, California

Great service from Edward at UTC. He walked me through the process and was very knowledgeable. great value! GO THERE read more

My fiancé was looking for a custom tuxedo for our wedding and we ended up at Indochino because Men's warehouse, Friar Tux, and other stores that we looked at were either too expensive or they couldn't provide what he was looking for. Don't get me wrong anything custom is going to be a little pricey, but at Indochino we got the most bang for our buck. Pretty much everything is customizable from the buttons, the lapel, the material for both the jacket & pants, etc. We even got our initials and the wedding date embroidered on the inside of the jacket because it was included in the package! Our entire experience was handled by Edward. He was very knowledgeable and professional as he was juggling multiple customers questions/requests. We had a lot of questions, but wasn't condescending and was very patient. The same day we walked in to just browse, we ended up paying for everything and Edward was able to take my fiancés measurements right then! Overall great experience! read more

Ky was extremely friendly, patient, and helpful. He went above and beyond to help me and my friend in finding the perfect suit for a Wedding. I will definitely be back again read more

Jake was very welcoming and kind when we walked in. I was stunned by the service no glaze and WILL be shopping here in the future. If you need a suit or tie or anything, it is THE SPOT. Make sure you find Jake he'll hook you up, 10/10 service and price. read more

Spent 3 months to still not have custom suits. Went in to be measured. Got suits and came in for tailoring. They cut pants so short they look like capris. Said they would send new pants but 6 weeks later have not received pants or any followup. Avoi read more

Indochino - Men's Clothing Near Me - San Diego, California

Pedro and Kai at the UTC San Diego location, you saved everything! After two failed rounds of alterations, I almost gave up, walked out, and left my suit behind.Then, you two stepped in. You handled the measurements and completed the new alterations in just three hours. My previous experience here with a different, completely carefree tailor made me feel like customers aren't valued at all. If I ever come back to Indochino, it will strictly be because of Pedro's incredible sewing expertise and Kai's outstanding customer service. Pedro and Kai, you truly saved this experience. Thank you both! read more

Ed gave me outstanding service. I had a complicated, multi-faceted order, and he handled everything with patients and competence. This is a great concept and perfect execution. It's a wonderful blend of high quality fabrics, lots of color options and technology to make the process easier than it otherwise would be. I recommend and it will be a difficult choice to choose between Indochino, Nordstrom, and Men's Wearhouse read more

Indochino - Men's Clothing Near Me - San Diego, California

Posting this for my fiance who was extremely let down by Indochino UTC, but is too nice to complain. A number of friends had recommended Indochino for their suits, but we definitely won't be doing so. He scheduled an appointment a few weeks ahead of time for a Sunday, and even had his groomsmen tag along. When they arrived, there was a huge lack of customer service. Whoever was assigned to him barely did anything to help or even guide him through anything. The selection was good though and not as overwhelming as he expected considering it was fully custom. He was able to look through the fabric samples and pick a few things out. They didn't really have actual suits to try on, just the samples. When he had selected something, they had told him it was out of stock! For a custom suit?! And this couldve absolutely been discovered so early on if the guy had just helped. He put in a different color and gave him a price. It was decent value for getting a custom fitted suit, but was not worth the hassle of not getting what he actually wanted. The guy literally also told him to go check Suit Supply as they were leaving, and thank God he already planned to because he ended with much better service there. read more

We had an amazing experience shopping with Ky today! We were able to fully design and customize my fiancé's tuxedo and get him measured very quickly! Pedro was also a lovely help. I was a little worried about the process, since neither of us had much tuxedo experience; but Ky helped us through each step of the styling with ease. We left feeling so excited for the final product. Thank you Ky! read more

Indochino - Men's Clothing Near Me - San Diego, California

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Was having touble finding a suit that says," This is me" for a gender fluid person. Was not interested in paying for an off the rack that would need a lot of alterations. The crew at Indochino were super patient and helpful in getting the right fit and look. Price was reasonable for a basic black suit if you consider the alternatives to get the desired outcome. Remember to bring the shoes you will wear most often with your suit. read more

Indochino made the entire process of finding a suit for our wedding feel personalized from start to finish. Jake was knowledgeable, patient, and genuinely cared about making sure everything fit perfectly and matched our vision. read more

A totally amazing shopping experience. Have bought several suits from them and the fit has been perfect. Today bought 3 more and it was again a great experience. The real key to their success is the customized experience provided by the sales team. Rueben was a total professional that listens and made stunning recommendations. He is an absolute expert that excels with the details. I watched him work with several people and he LISTENS which is a rare trait. He puts people at ease without coming across with high pressure tactics. Thanks to Rueben I'll be back again! read more

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We had a great experience at Indochino. Cole and Edward went above and beyond for my husband. Thank you all.

Great service and fantastic product. Will definitely return. Jake and Kai were awesome! read more

I had a custom women's suit made here to officiate a wedding and my experience was great. The jacket came out perfect first try, and they went the extra mile for multiple rounds of pant tailoring as my thinking shifted, up until the very last minute. Pedro did me a solid with a final cinch, and Edward was so helpful making it happen. Many thanks to these guys, who probably never want to see me again in their lives. read more

5-Stars across the board. Unpaid, unsolicited review. Absolute professional and catered to experience. Not my first custom suit, but my first Indochino experience. Highly recommend and appreciate the personalization, professionalism and customer service. read more

Great customer service very high-quality excellent selection, and great timing on providing you a custom-made suit

Great service and recommendation from the store rep. Thanks Edward and I'll leave another review once I get the suits in.

I'm very intentional about the clothes I wear and the quality behind them, so when I stopped by Indochino at UTC to look into a new custom-fitted tuxedo for an important work event, I was immediately impressed. From the moment I walked in, Jake greeted me with a warm welcome and genuine professionalism. He patiently walked me through every option, explaining fabrics, fits, and patterns with incredible attention to detail. Indochino offers a range of price points to fit any budget, and their Italian fabric line caught my eye. That's where the fun began--selecting every custom element, from the lining and button style to the personalized imprint on the label. Once the design was set, Ky stepped in to ensure my measurements were precise and everything was just right before placing the order. The tuxedo arrived right on schedule and was perfect when I brought it back in for the final fitting. Ky helped me again with exceptional kindness, patience, and expertise--his professionalism really stood out. From start to finish, the entire experience was fantastic. The quality, the precision, and the level of service were all first-class. Thank you, Jake and Ky, for making the process not only easy but enjoyable. I can't wait to pick up my new custom tux--it looks incredible. read more

I love this place. Their tailor Pedro is one of the best I've ever found. He's incredible and can take your suit to the next level with what he can do. The San Diego location is the only place I'll visit because of him. read more

Indochino - Men's Clothing Near Me - San Diego, California

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Pedro el saatre y Edward Gracias por aserme sertir muy bien en la tienda me senti muy espcial con estas personas read more

Ask for Edward and you won't be disappointed. 12/10 service. Very efficient, gave great recommendations and super nice guy.

These guys make the experience fun and educational. I'm not a very traditional person, but they let me know what was traditional and how I can make my own personal touches on it. Perfect blend for the perfect shopping experience. Thank you Ky and Jake for helping find the perfect tux for my wedding. read more

I've worked with made-to-measure at brands like Prada and Hermès, and no one has a system as smooth as Indochino. The measurement process was quick, the staff asked all the right questions, and I loved customizing with their Italian fabrics. The quality construction and value is unheard of. For less than the price of my off the rack Hugo Boss. I had the chance to create something special and fit to my body without costly alterations and multiple trip to my tailor Unlike other stores that only show swatches, Indochino offers full-size samples, making the experience easy and fun. Kyle was a joy to work with, and my suit arrived from the factory to my door in under a month. Highly recommended! read more

I've been going to Indochino for a few years now and 3 things I appreciate are consistency, quality, and a personalized authentic experience. Ky and Pedro are both amazing people; they show they care through attention to detail, the questions they ask, and their unique ability to communicate effectively what the end result will be. I believe the way we show up speaks volumes before we say a word. Dress how you want to be addressed. I'm grateful and I personally recommend trying Indochino if you want a positive experience from beginning to end. Thanks Ty and Pedro, see you guys soon. read more

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If you're searching beautiful women's custom suits (yes, women!) and a truly enjoyable shopping experience, look no further than Indochino UTC. From the moment I walked in, sales associate Edward made me feel welcome and guided me expertly through their gorgeous selection, ensuring every detail matched my style. After the suits arrived at my home, Pedro, the talented tailor, worked wonders to create a fit that felt uniquely mine--his attention to detail was outstanding. And the turnaround time for my suit was so quick, I was genuinely impressed! The whole process was fun, and I felt genuinely cared for every step of the way. Highly recommend if you want beautiful tailoring and exceptional customer service! read more

This place is great, awesome selection and quality. Edward was super helpful with me finding exactly the suit and tie I needed.

Edward was great. He was tremendously thorough in explaining every detail in suit tailoring process. What is more, he made the process both effective and efficient. We will be coming back because of Edward. read more

INDOCHINO = The United Healthcare of 'Custom' Suits 1 No Refunds 2 Cheap, ill-fitting suits from China 3 Bring someone w you bc the showroom bros will tell you every looks "really good" while they joke about you behind your back 4 This will be THE worst customer support experience of your entire life 5 If the manager tells you to "come see the tailor M-F before 5", don't cancel your meetings or take off of work early because THE TAILOR DOESN'T EXIST. It will be the same exact frat bros using ipads and their bare hands to take "measurements" 6 After several rounds of alterations, just know that this is as good as it will get... if you ask them to remake the garments, they will just tell you to talk to their corporate support team, and that team will tell you to go **** yourself 7 No Refunds I wish I could more constructively craft the titanic level of disappointment and frustration that working with Indochino to get 2 suits made over the span of 5 months has caused me and my partner, but I cannot. I'm just glad I haven't disputed a single transaction with my bank in over two decades, because that appears to be the only way I'll be getting any sort of justice here. read more

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Attentive and thoughtful service - we were well taken care of by Pedro & Edward. Compared to some other Indochino locations, the in-house alterations here make the whole process much more seamless even if the initial fit isn't exactly right. read more

Had a great experience working with Edward and his tailor Pedro. Edward was extremely knowledgeable with suits and fabric and Pedro did a fantastic job altering the suit to my fit. Would definitely recommend coming here! read more

I had such a great experience at Indochino. I went with my boyfriend as part of his Valentine's Day gift, and it was so much fun watching him pick out all the details for his custom suit - from the fabric and lining to the buttons and stitching. The staff made the whole process feel special and personal, and they were super helpful explaining all the options without being pushy. It was such a unique and memorable experience - way more personal than just buying something off the rack. I can't wait to see how amazing his suit turns out! Highly recommend for anyone looking for a fun, stylish gift experience or a perfectly tailored read more

Ordered two suits from the team at Indochino La Jolla and I couldn't be happier with the service, quality and selection. If you're in the business for a custom made suit this is the place to go. And it doesn't hurt that the prices are great! read more

The service was phenomenal will definitely becoming here again for any and all Suit needs. Be sure to Look for Jake!

Came in and grab a sports coat with the awesome clear service. Explanation on the different types of customizations. Thanks Kai for patiently showing and coordinating my coat. Looking forward to seeing more read more

The service provided by Edward is great. He gave us a comprehensive explanation of all customization details and also gave advice specialized to my fiancé's needs. We also went during their Black Friday deal sale and was able to get a customized suit for great value. read more