Zachary is amazing! We had a leak from one of our upstairs bathrooms that caused some water damage…read moreto downstairs bathroom beneath it. Zachary came out to assess it the day we called him and had an estimate for us that same day. He was very honest and thorough by stating what our options were and what the pros and cons were. When it carne time to do the work his crew was amazing. They did everything he said they would do, and they were very friendly and knowledgeable, too. They cleared the water damaged and replaced the drywall so well it doesn't even look like we ever had an incident. The rate was very reasonable, too. We did have to make a deposit first, and then pay final payment when the work was complete which I expected and is fair. Overall we are VERY pleased and will use him and his services again. He's now part of our list of household contractors.

Zack is amazing first of all. I know nothing about construction. I stay home and work off my…read morecomputer all day long all of a sudden my floor was wet. I called his company in and they got to the bottom. He explained the whole process thanks to him. My house is now mold free.

Unfortunately, I cannot recommend One of a Kind Restoration. We had a leak at my mom's house that…read morerequired the involvement of insurance as we had to tear out a bathroom vanity and several pieces of drywall to deal with water damage. I made the mistake of going with this company, recommended by my plumber so I thought they would be good, instead of using someone contracted with my insurance. Initially I was pleased, as the owner of the company took time out of his weekend to help me file the insurance claim over the phone. However, from that point, I was mostly dissatisfied with this company's work and business practices. First, their workers attempted to remove the desk in my mom's bedroom that is literally built into the wall because they claimed they needed to put fans behind it. While I understand that they detected moisture around the desk, I was not happy with the fact that their workers started removing all of the items from the desk and trying to detach it without discussing with me first. I had to tell the owner on the phone to leave the desk alone. Second, they ended up putting too many fans and tripping my circuit breakers several times. A minor complaint, but seems they should have known that beforehand. Finally, and most egregiously, they kept (and still have not returned) my $1k deposit even after getting paid by my insurance company. Every other contractor I've dealt with has rolled the deposit into the final bill, and since the final bill was paid by insurance, I would have expected One of a Kind to return my deposit but they never did, even after I sent multiple emails requesting it back. Overall, while One of a Kind is initially responsive and helpful, their actual work is subpar, and their billing practices are shady in my opinion. If you have a leak situation like the one I did, I would just go through your insurance. Wish I had done that instead of being out $1k for something that should have been entirely covered by insurance.

There aren't enough words in the world to express my frustration with this company…read more Long story short: after a cat 3 water damage event, they set up their fans for a 2-3 day dehumidifier project. Screened the area off with plastic, gave no instruction on how to prepare (and what to remove from the area), and unplugged my freezer full of food without telling us. In the screened off area. Days went by with no progress. Then a smell pushed through the house reeking of sewage. Then it worsened. Their project manager was notified at every step of the way, and our concerns were dismissed. Then when I had enough, I took down their plastic screening on day 13 and it was revealed that they unplugged the freezer. The dehumidifiers were spending my energy to dry the air, defrost my carne asada and lasagnas and butter, distribute putrid scents through the house, all while whirring away with an unrelenting hellish noise. Not to mention all the spoiled pantry items that would've survived 2-3 days--not 2 weeks' worth of heated, dry air. Of course they admitted fault. But those who did were suddenly "no longer with" the company. Emails bounced for MONTHS. We went with other contractors to finish the restoration of course. And then they had the audacity to come to us for $11k (but the agreed upon estimation was $4k). After all, we rented their equipment by day--and the project took 13 days, right? Needless to say we paid them the amount that was agreed to with our insurance adjustor ($4k) and have moved on from the nightmare. Except this company doesn't get off Scott free, because I'm ensuring that this story and the way they handled it is known by all. Hope that $4k you demanded of us I was worth it.

Flavio was outstanding. Extremely patient with me. Remained…read moreon standby for weeks and ready to start at a moment's notice. The best part is the amazing job he did while taking meticulous care to cover my floors and protect walls or wood from any scratches. My neighbors also commented on how clean and quiet they were. He made an awful experience extremely bearable.

We had a big mold issue and asked for estimates from 3 mold remediation companies. MACS was the…read morelowest, and the work they did was highly professional and prompt. They really care, especially Francisco, our project manager. He's a great communicator and a pleasure to work with.

They were communicative, prompt and my rugs came out refreshed and like brand new again. Will…read moredefinitely use them again and would recommend to everyone!

Hired CBC to rebuild and refresh our wooden backyard patio cover that had deteriorated over 15-20…read moreyears. They were able to make the patio cover as good as new at much less cost than replacing with a brand new cover. They kept me appraised of findings on the structure as they worked to uncover structural damage. CBC is trustworthy and fair and did a fantastic job to make our patio cover look like new. Their team is professional and was helpful answering questions throughout the process. I highly recommend their construction services.

Had water damage in shower with the possibility of mold behind tile and drywall. Horns removed the…read moreentire shower, tile, drywall and treated for mold. They went above and beyond replacing shower, tile, shower door and did a great job.

If you're looking for excellent service, this is the place to stop your search and ask for Hugo…read morenow. We had a potential issue underneath one of our properties and he drove an hour and a half to come and look at the situation.. fortunately for us, there was minimal to no damage but his customer service knowledge and expert opinion was excellent. Strongly recommend his service and his company for water, remediation, plumbing or construction..

I cannot say enough good things about Restoration Masters and the way they handled our home after…read morewe experienced smoke and debris damage. From the beginning, they were professional, knowledgeable, responsive, and extremely thorough. What impressed me most was that they truly advocated for doing the job correctly. When the initial insurance scope did not fully address everything that needed to be restored, Restoration Masters took the time to document the damage, explain why additional work was necessary, and provide the information needed to support the supplemental work. They weren't interested in taking shortcuts--they wanted to make sure our home was properly restored and safe for our family. Gary was especially wonderful to work with. He was patient with all of our questions, kept us informed throughout the process, and helped us navigate a stressful insurance claim when we weren't always sure what the next step should be. Having someone knowledgeable on our side made a huge difference.

We had a horrible leaking pipe in our apartment that made a lot of damage. Gary and his team went…read moreto work quickly & effectively finding all the damages . They tore out all the walls and flooring. They also made sure to disinfect , clean & dehumidify the rooms. I have never seen a more professional company work so well together & so quickly. They work so neatly ! Very professional ! I would definitely recommend.

I had a leak from my AC in the evening, and Sky made sure someone could come out first thing the…read morenext morning to assess the situation. They were very responsive and made the process much less stressful. Danny was incredibly helpful and took the time to explain the entire process thoroughly and patiently to my non-English-speaking mom, making sure she understood what was happening every step of the way. At the end of the job, they were meticulous about checking that all moisture was completely removed and that everything was properly taken care of. Their professionalism, attention to detail, and customer care really stood out. I would definitely use them again in the future and highly recommend their services to anyone needing restoration work.

When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!