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    IndyHumane

    3.8 (83 reviews)
    Closed 12:00 pm - 7:00 PM

    Services - IndyHumane

    Animal shelters

    Pet adoption

    IndyHumane Photos

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    Winston! 3

    IndyHumane is the B E S T place in Indiana. I recently lost my dog of 8years, and I came here looking to adopt a puppy! The staff was very welcoming and greeted you and asked if you needed help. First thing I said was I was interested in Bacon and he was already out in the lobby. I took him home immediately. Best puppy I could ever ask for. Very healthy. Going back today to get the rest of his shots! Shots are only $20 a piece with some things a little pricier. They set me up for insurance for my baby that gives me 80% reimbursement of my vet bill and after today he'll be all good to go to live his best life. Thank you, IndyHumane.

    Picking up our new fosters!
    Angela J.

    Since my initial review, my son and I have went thru the process of becoming official fosters for Indy Humane. Our experience has been so positive that I wanted to update my review to shine a light on their amazing foster program and veterinary staff. Jessica Kanalos invited my son and I to attend her neonatal kitten care class, because she knew of our involvement and obsession with orphaned neonatal kittens. Her class was so informative and we learned a lot, even after years of caring for orphaned kittens ourselves. When she spoke about the support that Indy Humane offers their fosters, I wanted in. This Fall will make 5 years that I've been involved in rescue. I've been frustrated in the past, mostly, with lack of resources and veterinary care with my previous partnerships. Since joining Indy Humane, we've been really impressed with the level of care that our fosters receive. We've had a medical emergency with one kitten and medical issues with a sick foster, and everything was handled quickly. Even an after hours emergency. We're also given all the food, medication and supplies that we need for our fosters and picking up more supplies, as needed, is easy. Most times, when we go in to pick up and drop off, my son and I watch as that doorbell to drop off another abandoned pet rings, and rings, and rings. Every time, I am in awe of everyone working with me and around me. It is clearly a high stress job that does not stop. But everyone that I've encountered has been a pleasure to work with, friendly, helpful and compassionate. My son and I both are definitely impressed with how Indy Humane runs their foster program and cares for the animals in their care. From putting obese cats thru water/treadmill therapy to providing behavioral training, they definitely take the welfare of animals seriously.

    Brady R.

    I write this review as a recent adopter for my furry friend Jack. I won't lie - finding a dog is a stressful process, especially when the dog you want keeps getting adopted. Again and again. It can be discouraging, but I like that they keep things updated live on their website with adoptable animals. It really benefits the people that have the time to take off whenever and get there before they open to stand in line. Finally, after a few visits, I found Jack. He was so happy to see me for the first time - I knew he was the perfect match. The two volunteers helped me and were very happy and encouraging. After some time visiting and playing with him outside, I then began the adoption process. It took about 75 minutes or so. Honestly, I was very unsatisfied with my adoption counselor. She was very intimidating, and I felt like she was almost trying to scare me away from adopting Jack, given his very short interaction with a dog that they attempted to interact him with. I mean, c'mon, if you were given up, transferred to a new city and then thrown into a random play area with a random dog, wouldn't you be a little stand off-ish too? As Kitty B mentions in her review, the counselor honestly made poor Jack seem like he was going to be the meanest dog ever and that is far from the case. He's just a very shy, timid, stressed out pup that was overwhelmed and not ready to be socialized when he was forced to at the behavior analysis. Some of the counselor's suggestions were just almost too much for me too - she suggested I never tell my dog "no." ....what? My one issue I have with them is never answering the phones. I work in nonprofits, so I get that times can get busy, but it makes me a bit frustrated when they use the excuse of being a nonprofit to never, literally never, answer their phones. Not a good enough excuse for me - especially given how many amazing volunteers they have. I appreciate the services and products that they offer as well. I'm happy that they're available and that their mission is so important in the community. Customer service could use a quick brush up. Anywho, the HSI is a good place to find your furry friend, and I hope to use their clinics in the future too. The volunteers were all very helpful.

    McFadden cat room, right off the lobby!
    Katie U.

    I first fell in love with Indy Humane after reading the sassy and adorable biographies of the adoptable animals on their website (love their digital presence!). I knew from the first day I stepped foot in there that it's a great place to volunteer! All volunteers are required to attend an info session (if you can't make it, they send you the info via email), fill out an application, attend a basic training (general info + shelter tour), an intro to shelter felines or canines course, a shadow day, and a buddy day (canine volunteers only). The process from start to finish takes 3-4 weeks before you can start volunteering independently. Everyone I have interacted with here has been incredibly kind and dedicated to the shelter. Indy Humane truly values its volunteers and appreciates their hard work! I've been really impressed with the communication regarding steps of training - they have it down to a science. Know going into it that there is a $15 training fee and they ask volunteers to donate 8 hours/month (most go in at a regular day/time for 2 hours/week), so if you can't make that commitment regularly it might not be a good fit. They want their volunteers to be active in the shelter! The Humane Society cares for 200-300 animals at any time, and invests $600-$800 per animal during their time at the shelter. They are a private non-profit and rely on donations! These animals are in a high-stress situation and are in need of a loving home, and Indy Humane does everything in their power to socialize the animals and provide them top-notch care. Every animal undergoes a behavioral and medical assessment prior to hitting the adoption floor. Adoption fees range from $0 (FIV+ cats) to $250 (puppies). An adoption counselor will do their best to find a good match for you and your lifestyle - after all, these animals are looking for their fur-ever homes (you'd be surprised how many are adopted as littles ones and returned after a few years because owners can no longer care for them.) I genuinely look forward to donating my time and socializing the cats once a week. It is such a positive place and I felt confident day one that I was prepared to begin volunteering independently! Other notes: *low cost vaccine clinic and spay/neuter services available *re"tale" store available in lobby with dog and cat products (proceeds benefit the Humane Society - shop here!) *closed to the public on Thursdays and major holidays *ALWAYS looking for donations - check the wish list on their website

    The day we took her home. Had to stop and get her a bunch of goodies!
    Emily D.

    I love Indy humane. After months of scouring the inter webs looking for a dog (I was new to Indy and didn't know about Indy humane) I decided to check for places near me that sold dogs. Several friends of mine told me about the importance of not shopping at a pet shop so I ended up looking for shelters. I'd been really watching Indy humane's website for a while when a dog named Dobby showed up in May. Medium dog, white, young, looked sweet as could be. The next day (Saturday) my boyfriend and I head there a little after they opened to check out this pup. Unfortunately, when we found him his papers were gone meaning someone was already online to adopt him. I was devastated, especially after meeting him and seeing how sweet he was. My boyfriend convinced me to look around a bit and I did but my heart wasn't in it. Then I see this timid sweet tiny little thing. She was so shy when we took her out of her cage but she took a quick liking to my boyfriend, snuggling up next to him. I fell in love. We took her home that day and now she is my fur baby and I love her so much. She lives a very full life now, complete with plenty of treats and toys. This Christmas was our first one together and she was spoiled by mom, dad, Santa, grandma and grandpa and her aunt. She makes everyday so much better. Best. Decision. Ever. Please excuse the tons of pictures of her. I can't help it haha

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    Ask the Community - IndyHumane

    I have called at least 6 times over the last 5 weeks, and have not received at call back. I need to schedule an appointment for vaccinations and meds. Please email me back. . Or do I have to come in to schedule?

    I believe all of the scheduling is being done online-you might check that out. I scheduled my dog's vaccines for the Michigan road site online.

    View All 3 Questions

    Review Highlights - IndyHumane

    HSI works with other local rescue groups such as Indy Feral, FIDO, etc to help address Indy's animal issues.

    Mentioned in 11 reviews

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    PetSmart

    PetSmart

    (40 reviews)

    I really like shopping at this location. I bring my pup here for grooming every 5-6 weeks, and I…read moretake the opportunity to browse after dropping him off. This PetSmart always seems to be well-stocked on food, treats, and supplies. It's fun to browse the toy aisles, even though my dog definitely doesn't need more toys. Occasionally I can't resist when I find something new or unique. The employees are always super friendly, and it is easy to find someone if you have questions or need assistance. The grooming department has convenient hours and excellent groomers. I actually started coming to this location after following our groomer here from her former location.

    We tried taking our dogs to be groomed at this location but they would not do it because one dog…read morehad matted ears and the other dog had an ear infection. My dogs are cocker spaniels - known for chronic ear infections. I have her ears treated constantly for this and never had a groomer turn us away before for this, or any other reason. I should note that the reason we tried PetSmart for grooming is because our regular grooming service was experiencing some staffing issues. Well we took our dogs home and I called the manager at PetSmart to complain about this situation. He agreed that an attempt should have been made to groom the cocker spaniel with the matted ears, and that the ear infection on the other dog may have been a judgement call, but he did offer for us to bring our dogs back to have them groomed at a 50% discount. I agreed and we scheduled that for a couple of weeks later. During those two weeks, we trimmed the matted ears on our own (did not take long) and continued treating the ear infection on the other dog. When we returned for our second appointment, the groomer accepted the dogs and said it would take about three to four hours (understandable). I had not even made it home from dropping the dogs off when I got a call that the dogs were ready to go home, and that they only partially groomed them both. They partially shaved one cocker spaniel but didn't finish her face and left three paws untouched. They told us "The one paw is all that she would let us do." She looks incredibly goofy. The other cocker spaniel (which we had previously trimmed the matted ears ourselves) looks even goofier. They said he has matting under his arms that they can't take care of. Took getting him hime I so find some very MINOR matting. It is nothing I can't cut out with a pair of scissors in about two minutes! Maybe had they groomed him the first time, that matting would not have been an issue. Now, keep in mind they only worked on my dogs for a half hour of what should have been a three to four hour session. They said nothing about him being matted in those areas during our first trip. Even so, isn't a groomer supposed to take care of such issues?! They went so far as to say that we need to take him to the vet to have the matting cut out. We have been dog owners all our lives and have NEVER been turned away by ANY groomer in the past for ANY reason! I called our vet and our regular groomer who both agree that this is just laziness on the part of PetsMart's grooming service. I have now scheduled them for grooming services with our regular groomer even though it will be a little while based on staffing issues. I will not name our regular groomer but they are very reputable in this area. They do a great job, and they shared with me that they are not surprised by our experience with PetSmart and that they have heard the same kinds of complaints from several others. Never again will we give this place a penny's worth of business. Stay away from this place and go somewhere else that actually cares about dogs and enjoys grooming them. This is pure laziness and incompetence.

    The Reef Aquarium Shop - Freshwater Room

    The Reef Aquarium Shop

    (84 reviews)

    SoBro

    Visiting the area walked in and was blown away at the setup and the availability of plants and…read morefish. Too bad they aren't closer to where I live. Would be there regularly would definitely visit again when in the area!

    I am possibly looking to get back into the aquarium hobby after 30+ years since I last was into it…read more So I looked up shops in Yelp and The Reef jumped out, especially since I was going to be stopping by Sullivan's Hardware today to pick up something. The place was really busy, but I was able to speak to a very nice young lady named Evelyn (I believe... I'm extremely bad with names, but think that was it. If not Apologies). She really took the time to help me catch up on some of the changes in the hobby and focus in on somethings I think I may like. I have more research to do but will definitely be back when it comes to make some critical decisions and buy some of the key components such as aquarium itself, substrate, filtration, etc. Really appreciate the time she took with me. I'm not an expert to be able to "grade" The Reef like some may be able to, but I can speak to how they treated me today. The Reef seemed to have a depth of products to help someone just starting out at a small scale, to the very experienced hobbyist looking to go to the next level or the advanced aquarium keeper who needs to pick up some specific item. (I took the pics to help me remember some of the items I was looking into but figured they would be good for this review as well)

    IndyHumane - animalshelters - Updated June 2026

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