I've been a member of the joint for 10 years and this is the worst clinic I have been to this…read moremorning. I went in at 11 AM to get my ankles adjusted. I was checked in usher to the back and then told that I need to go back to the lobby and do some type of new forms. Not sure why but after I've spent 12 minutes doing these forms, I went to the back and I was asked by the young Doctor Who was attending with nobody else in the store at the time what I wanted to have worked on and I said my ankles they said you don't want anything done to your back or your neck and I said no, I would like my ankles worked on, please. She then proceeded to try to interview me like I was under CIA investigations about what I was doing today you know all I needed where's my ankles adjusted? I then asked her. I said I did not ask you to work on my neck or my back. Please work on my ankles. Well, I just need to do this first I said ma'am I do not want my back or my network done. Please work on my ankles and then she tried to talk me into getting more adjustments when all I wanted was my ankles to get worked on and then the Taylor Swift look alike. Receptionist comes in and says, sir is there a problem and I said yes I've asked this doctor on four separate occasions just to work on my ankles and she keeps touching me in areas that I did not ask her to do that and then she says we'd like you to leave so yes, I will leave and I will cancel my membership after a decade because of how I was treated.

Second time being here since theres none local to me in ny. First time 29$ and second time was $45…read morei think. First time visitors have 7 pages of forms to fill out. Not coming since March , i had two forms to fill out. Front desk reception is nice. Byron was the 5 star experience. Hes only covering for someone. His demeanor is pleasant and he makes great conversation. You can tell hes genuinely curious about the history of your back and he makes you really comfortable. My friend consistently sees dr campbell and says hes 5 stars as well. Overall a very holisitc experience!

Dr Jeffrey seems to prey on the wallets of people in pain that have little hope. Read on to see…read morewhy. The staff there is awesome though. Casey was fantastic btw. I received a coupon to get an evaluation at Raleigh Spine Clinic. I met Dr. Jeffrey and had a consultant with him. I brought my MRI with me. I have severe compression with a herniation at L5/S1. At that point I had a burning pain in both my knees from the compression. Dr. Jeffrey talked to me about how decompression would fix MY situation and gave me a whole packet on it. He said that too many people go straight to surgery rather than decompression. He quoted that 98% of people do not need surgery and decompression fixes them. It also said, that this is not one of those situations where you have to do treatments forever. He said that 8 weeks is all I would need to be healed. He claimed that decompression gently pulled apart the spine and rehydrated my disc enough for it to heal completely. It did help while I was doing it, but I ended up having to take a week off (to go out of town)and the pain came back. Essentially, you do get temporary relief because it increases the space in the vertebra. But, that doesn't last long. He said my issue while I was out of town was because of the hard bed I was sleeping on. So, I went back to the decompressions. When I reached the end of my total sessions I still wasn't good. So, he extended my sessions. Still no fix. He called me his problem child. After that he said we would have to do maintenance, which costs me another $1700. But, he claimed at the beginning it was one and done. Seemed like I was taken advantage of. I came back for my final consult with Dr Jeffrey and brought a new updated MRI. The MRI showed no change in the disc at all. Dr Jeffrey then said it takes 6 months for the disc to heal. I was never told that and you would think it it would have changed some. The decompression cost me $5000. I didn't have that kind of money lying around, so I had to pull it from my 401k. At this point I asked Dr Jeffrey for some money back and told him I pulled it from my 401k. He had no empathy and offered me 6 more decompression sessions. Throughout this whole experience I had consults to how I was progressing. Each time Dr Jeffrey told me I was progressing nicely and the pain is the last thing to go away. He should have stopped me midway and said this may not be working for me and giving me some money back. It has been about 3 months since I was at Raleigh Spine Clinic. I was hopefully the Dr. Jeffrey was being honest and it would take some time for the disc to heal. But, still the same. I have surgery scheduled next month. I know I am not going to get a refund for this and I don't expect to at this point. The only thing I can do is try and help someone by telling them the truth about Raleigh Spine Clinic and Dr Jeffrey and maybe helping them not waste their money. Next steps are to contact the BBB and WRAL to see if they will speak to me. This false hope and manipulation needs to stop.

Saw Jeff today for a locked up SI joint. I've had this problem for several years and only…read moreoccasionaly does it flare up. It was flared up today hence the visit. Jeff spent the most time trying to sell me on his "machines". It was an aggressive sales pitch. I felt like I was trapped in a time share sales presentation. He made extremely exaggerated claims about his treatment modalities. He indicated all his modalities were FDA approved, but when I looked them up they had FDA clearance - the standard is quite different! He should know that and not exaggerate. He told me he had a 100% success rate with his knee machine and everyone( yes he said EVERYONE) who used his knee therapy have avoided surgery, PT and injections. He said They are basically cured. I happened to be sitting next to a guy who had just come from PT and was using the machine for his knee and I asked him about it. I specifically asked if he felt any relief of his knee pain. He said "no". He has been doing the treatment for about a month he said. He did say he could move it better than before, but who knows if that is even good and he is still in a good amount of pain. I saw him limping into and out of the appointment. His goal was to avoid surgery and the jury is out he said on if he can. Meanwhile, he's paying a lot of money. I spent 5 minutes on basically a stim machine and a roller table( Jeff gave them fancier names) and then 3 minutes with Jeff, who did 3 adjustments to my back and said to come back in two days. Not going to be doing that! I would not recommend. In summary, the hard sales pitch, the ineffective "machines" and not much time with getting an adjustment, which is why I came in in the first place would make me not choose this place again. Oh, and if you go, bring actual cash, otherwise any other payment method incurs a 3.5% service fee. To me, that is unprofessional esp since they don't tell you that before you arrive. I don't know many people who carry around $150 in cash these days.

I first went to Active Chiropractic for therapeutic massage due to ongoing pain up and down the…read moreright side of my body. I saw Allie 3 times where she was kind and asked specific questions to help her give the best results. She took good care however it was not improving and I decided to book an appointment with the chiropractor Molly Hall. I booked in person for an appointment weeks away and added the time to my calendar on the spot. I received multiple emails. Some were reminders for the appointment and others were alerting me to fill out paperwork before the appointment. In the barrage of emails I only opened the one for paperwork because I knew I had the time booked on my calendar already. Around 12 noon on the day of the appointment, I finally finished my paperwork which notified of the cancellation fee. I wasn't worried because I booked in person and added it to my calendar. I got there 10 minutes early for my 3 pm appointment and was told that my appointment had been at 10am. Also, I had already been charged the $190 cancellation fee. I explained everything and Bridget, the receptionist , was sympathetic. She said she would talk to Dr Hall and see what we could work out. I called a couple days later to see how to move forward. Bridget explained that Dr Hall said I was sent a reminder email and missed the appointment. She continued with Dr Hall's response that she was in high demand and needed to get paid. I truly don't know how the mix up happened. It's possible the person I booked the appointment with inputted it wrong. I cannot comment specifically on Dr Hall's abilities as a chiropractor as I never got to meet her. However I believe I can speak toward her character as a human. She refused to acknowledge that there could be any fault on the part of the practice, she could not bend at all to nurture a relationship with a new patient that could need indefinite ongoing care and, very clearly, she needed to get paid. I personally won't be moving forward with any type of care from this practice.

Dr. Molly Hall and her team do an incredible job of helping me maintain my "body" health. I've gone…read moreto many chiropractors over the years and her practice is the best I've come across - from the vibe of the office to the gentle yet highly effective treatments. The simple at-home exercises, activations and releases, genuinely help correct the issues that cause discomfort. Highly recommended- especially if you have never been to a chiropractor before and are seeking relief from back/neck/body pain.

A great experience with a very knowlegable staff and very acvmodating to scheduling. I would highly…read morerecommend trying if you need adjustments or pain telief!

Good Quality care as soon as you walk through the door. Very professional and good customer…read moreservice.

Perfect treatment as usual! Very professional in corrective procedures and recommended back…read moremaintenance (stretches/exercises) for trigger point muscle spasm. Problem gone while walking out the door.

I've given more time and said I'll update with more time. They're a lovely team that really cares…read moreabout any outcome of the care theyre suggesting.

So my daughter had real back pain and found this place. Let me say now, it was a blessing. On…read moresubsequent visits to discuss her treatment plan, my wife & I went. My wife has had back issues off & on for the past 15 years but didn't think much could be done. (We were wrong). Well tonight, a Tuesday we attended their "Spine Care class" which taught the do's & don'ts of back wellness for new patients. (the back only moves certain ways). Mid-class, the Dr issues a challenge to me as I've not registered as a patient as where everyone else is a new patient, my wife included. He says, "Give me 15 seconds, I'll explain everything that ails you" after class. I agree, and keep my mouth shut as to anything hurting me. He touches my spine, lower back & neck and proceeds to say " you have a problem with X,Y & Z and you also suffer from headaches" I've been popping pain killers for weeks and massaging my head to no avail. He was spot on. Needless to say, I will be a patient and get my tune up.

The office staff was inviting and very friendly. The waiting room was very comfortable, clean…read morethere was lots of space to sit. It also has a cute kids play area. As I was being lead to the back, for my appointment I was showed the treatment area which looked comfortable. Dr. Scott was very nice and thorough. I love how friendly everyone was. They are very accommodating and flexible with my schedule.

Dr. Sellers is hands down the best chiropractor in Raleigh. He listens to all of your needs and…read morethen addresses each one systematically. I always walk out feeling so much better, and pain-free! #bestchiropractor #raleigh #chiropractor

Dr. Clint is wonderful at his craft. He's helped me and friends with sports injuries. I highly…read morerecommend him for your chiropractic and wellness care.

I love this place. I found this place during a time of need, and Dr. Cooper provided relief from my…read moreherniated disc and pinched nerves. She is kind, gentle, but still executes on the crack! This place is an old house with charm, and the entire staff is absolutely amazing! If you need a chiropractor you can trust, I recommend whole heartedly to go here!!!!

I have gone for two recent appointments and was very surprised that they did not wear masks,…read moreespecially because they are medical providers. I am writing a review because this is information I would like to know in advance of an appointment especially when the expectation is that a medical providers do wear masks in the office except when eating. I went In early September and staff were wearing masks some of the time and definitely wearing masks during the adjustment. I thought they were slow to change and expected vigilant mask compliance during a second peak. I went again in early November and with virus cases spiking the staff were not wearing masks at all. The provider I saw did wear a mask during the adjustment itself but not otherwise. Staff were not able to maintain six feet from each other or patients the whole time. One staff member was within a few feet of me for several minutes without a mask. The disregard for mask compliance is my only complaint and in a post pandemic world I highly recommend them. Verve is filled with excellent providers and the chiropractic work they do is excellent.