I bought a spa treatment (massage) for my daughter and she absolutely loved the experience. I will recommend this spa.

Very relaxing and safe environment. Good and thoughtful massage services. Nice people.

I had a 90 minute massage with Leanne and she was such a professional! I have extensive back issues including past surgeries and current tightness in other areas compensating for the pain. Leanne was able to know immediately and helped me walk without a hunch at the end of the session! The location and inside are great. I will be back! The service here was better than most spas I've been to and better than most physical therapy massages I've had! read more

I have gotten facials at Inner Essence for 3 years now and they are amazing! Vilena Karaban always does a fantastic job at a very fair price. It may not look like much from the outside but it's magic inside! I've referred friends and they have had the same great experience. read more

I went for the first time today to Inner Essence spa. It was a very nice experience. From the moment we entered it was relaxing with soft music, essential oil aromas and dim lights. . My facial was very relaxing, but also I could tell she was handling the health of my skin. My aesthetician let me relax and enjoy the music or make conversation - it was up to me. in between the quiet and relaxing times I did get an education on how to routinely care for my skin. Overall, very professional, and a very enjoyable facial. Thank you for the service. Monica OK read more

The customer friendly attitude of the workers and therapist..... Also the ambience and atmosphere right from when u walk in the place and the literature ready to read while waiting for clients.....Awesome read more

We booked a couples massage. Great service! Very friendly staff. They customized the approaches to each of our wishes. We were welcomed in a nice area with water and relaxing music. For Valentine's Day there were chocolates, grapes and mimosas as well for no extra charge. The massage room was warm, clean and relaxing. Very nice. We will definitely go again! One nice thing to note: they don't charge extra for couples, which isn't always the case. Often there's an up charge to be in the same room. read more

My friend and I wanted a massage before we leave the East Coast.. We were suspicious of the one five star review, but do believe me when I say that this place deserves each and every star. We didn't make an appointment, and yet they were so accommodating. The receptionist started calling right away to see who would be available to come in last minute. And my 60 min swedish massage at $80.00 was divine! I felt so relaxed afterwards.. But with the welcoming atmosphere, it's not difficult to feel relaxed. And I have to agree with the first review. They did not push any product on me unlike the other overpriced places I've been to. They use organic products and if you like it, they will let you know what it is. Mind you, this is not a luxurious resort spa you see in hotels. This is a local business with adequate facilities with professional people that love what they do: help you find some peace. read more

First time ever getting a facial and it was amazing! I had Irina and she was so nice, professional, and made me feel super relaxed and comfortable. Great customer service from the receptionists as well! Can't wait to come back! read more

My fiance and I went for a couple's massage this weekend as a belated Valentine's plan. We got there a little early but didn't have to wait long for our two masseuses to be ready. My masseur was Garrett who was nice and made sure I was alright at a few points during the massage. I should have asked him to focus and use more force on my upper back but that may have been my fault. The room was downstairs and had a low ceiling (irrelevant because we're both short) but it had nice dim lighting and one of those faux fireplaces and was definitely warm as were the tables. Room smelled fine, too. Two critiques: 1. In the massage room I wished there were towels or paper towels - they used a *lot* of lotion (is that typical? not sure) and I don't have very dry skin so after the massage I felt a little slimy and wanted to wipe off my neck but had nothing to use. 2. When we arrived, my fiance's masseuse was eating her lunch at the front desk. That's not horrible or awful but it's one of those things where do I really want to see the person's hands all covered in food and such and then later touching your skin? Again, it's not a crime but I'd prefer if the people touching you would eat their meals/snacks in a secluded area. read more

For my first time getting a massage this was a great place. Everyone was so friendly and helpful

I went to the spa this afternoon and I received a one hour facial and a one hour Swedish massage. Marissa Lee did my message and she was very pleasant she made me feel very comfortable and she was able to educated me on what she was doing. Irene gave me my facial and she was able to explain the process and she gave me recommendations on what I should do for continue care. I was able to use the spa week gift cards I relieved for an occasion and I had to make an appointment. I would definitely go again. I received great service. read more

Very clean. Staff very friendly and prompt. I enjoyed the massage, The message therapists were very skilled, I recommend Ula. Very sweet and with skilled hands. read more

Called for an appointment, they didn't even bother to ask what service or when. I was trying to book a month in advance and was told no straight away. read more

Soooo amazing from start to finish! Having a facial here with Irina was literally the best thing I have done for myself in years. I called in as soon as the spa opened on a weekday and I was given an appointment the same day. The girl who took down my info and greeted me in the spa was super sweet. The spa is pretty unassuming from the outside but once you get inside it's beautifully decorated, smells amazing and just exudes this peacefulness. Absolutely wonderful. The facial beds are super comfy and have built in warmers which was really dope as it was really cold outside. I consulted with Irina about what kind of facial to get being that the first one I ever had was years and years prior. She washed my face and took a look at it under a magnifier and recommended a blueberry peel along with an organic facial. The peel smelled wonderful, left my skin super tingly and facilitated a really thorough de-gunking of my pores. I didn't even realize my pores were so clogged. My arms, shoulders and scalp were meticulously massaged and moisturized while I chilled with a combo of masks on. Then she left for a bit and I just felt so incredibly zen laying in that freaking amazing heated bed. She washed off the final mask, moisturized, and sunscreened me, and when I looked in the mirror and touched my new silky soft skin I felt like a new woman. Will definitely be back! read more

I came here on Saturday for a Valentine's Day couple's 1-hour massage with my boyfriend. We were nervous coming in because it is right next to a car dealership and we were worried about potential noise, but our fears were unfounded! So don't be deceived by the outside look of the spa, the inside is calm, relaxing, and an utter oasis! It was decorated for Valentine's Day and they offered us tea or mimosas and fruit while we filled out the forms with our info. I was helped by Ula, and my boyfriend was helped by Maricelli. We were both super pleased with the quality of our massages. We got to choose the scent of our massage oil and I got a lemongrass-scented one. Thank you Ula, Maricelli, and Inner Essence Spa for making our Valentine's Day celebration a relaxing one! read more

Great massage therapists, nicely decorated, nice seating area with water and snacks. Biggest downfall is that the business is close to a major road so you hear road noise. Maybe a white noise machine could help. read more

First time here today, a lovely and welcoming space. It's on the Post Road, but the room I was in was quiet and tranquil. My masseuse Urszula asked about my areas of stress/pain and worked on those areas very competently. Will definitely be back! read more

I'm no massage connoisseur, but it's easy to recognize competent work when you see it. The 2 occasions that I visited Inner Essence Spa surpassed expectations and all previous experiences (at similar or higher-priced establishments)... so much so that I willingly drive an hour from Westchester in NY for the experience. On one or both occasions, Wendy was my masseuse, and she obviously knows what she's doing! I also got my picky friend (who likes very hard massages) to come in for a different masseuse, and her experience was also very positive. So I highly recommend this place, and on top of it all, their prices are very reasonable for massage, especially of such high quality. read more

I have been here twice for massages and I have been very impressed. The staff are amazing and very knowledgeable. I have has Maricela (sp) both times and I have never had a better massage (and I get a massage at least once a month). My mom has also gone with me both times and loved her massages as well. My mom has some injuries and the masseuses have been able to work with her well. I also really appreciate that you can almost always get a reservation within a day. Each time I have called the day before and been able to book my mom and I at the same time. read more

The customer service from Jasmine at the front desk was great from the beginning. She answered all my questions without sounding annoyed as some of the other places I called. The massage therapist Ula was great. This was my first visit but I felt completely comfortable as if I had been there before the massage was amazing with the right amount of pressure. Definitely will visit again. read more

You have spoiled me! Not just once but twice body massage for Mother's Day and the following day, The most amazing facial experience by far! Thank you IRENA read more

I was looking for a facial place in last min. And found this place. I called but they told me they were booked for the day. However, they called me back in 10 mins and told me they can take me which was great. The services were good, comfortable, and relaxing. I enjoyed it. read more

I had a couple of hours free yesterday and thought I'd finally get that post-pandemic waxing done. The waxing was fine, and my sensitive skin had a very minimal reaction afterwards. But I chose Inner Essence because they offer so much more than the routine day spa menu. They also do foot reflexology! And the way they described the service on their website, I knew it would be the Real Deal, not just some bored girl rubbing my feet for an hour. Lulu is indeed the Real Deal - and gave me maybe the best reflexology I've ever had. So good that I'm going to plan my next trip through Connecticut with a stop here. read more

Vilena is by far one of the best masseuses I have ever been to! She has great techniques and is very personable and professional !She gave so much attention and detail to every muscle in my body! Would absolutely recommend her to a friend and/or family member! read more

Great manicure by Olga & excellent facial by Irena!! Relaxing atmosphere and reasonable prices. I will definitely be back!

There's no shortage of spas in New Haven or Fairfield County, but Inner Essence Spa is my go-to when I've torqued something during a workout or had a particularly stressful stretch of workdays. Some notes: + They offer 30 minute massages (which is great if you want to pop in on your lunch break). + The services are really lovely, and there's never any pressure to buy into an upsell. + I've had appointments with Mariceli, Irena, and Garrett, and all three of them are fantastic, professional, and capable. + Shana, the owner, is incredibly communicative and receptive to questions or feedback. + They use online scheduling, which is super convenient, and Nina is very nice and quick to confirm appointments. + If you're too hot or too cold or would prefer one technique over another, let them know. They're amenable to requests and editing a service to accommodate your needs. + Make sure to sign up for the emails -- they often put together great packages. I snapped up a deal for my mom. + They offer tip on credit card, which is SO convenient. Nothing is more frustrating than forgetting cash and having to track down an ATM. read more

I just had the best facial and upper body massage from Irina! she took five years off my face! I went in because I was feeling my skin become dull and un even. I have an incredible glow and my face, scalp, neck, arms and hands are so relaxed. She also is very knowledgeable about her products and didn't try to sell me anything I didn't ask about which I appreciated. Thank you Irina I feel like a million bucks! read more

It was my first time at Inner Essence, and I am more than happy with the services I received. I had a 1 hour Swedish Massage and a 1 hour Facial, it was pure heaven. Both Wendy and Irena were exceptional at what they do, and they made me feel comfortable, which is a deal breaker for me. After having a horrible experience at a local spa, I was on the hunt to find a new place to love.....and I do love this place. By the way having a XXL bathrobe available was heaven sent, most places have a all size fits one, when we know that is not true. From the moment I walked through the doors I felt at peace and destressed. -Arianis Marte read more

I decided to get my boyfriend a massage for Christmas, so we went on January 2nd and he had Ula. The customer service was absolutely amazing. I wasn't even the one getting the massage, I was sitting in the waiting room (beautiful and SO peaceful, I want my house to look like that) and they still kept offering me water and anything else I might need. Ula was amazing, my boyfriend said she did an amazing job. He got the deep tissue massage, and was even a little sore the next day (which if you know about massages, that's a good thing). Overall, I'll definitely be going there again. The staff was friendly, atmosphere was calm, and the environment was clean. You should definitely check it out and treat yourself. read more

Amazing place with great service. I've gotten the nirvana package which includes a facial and massage. The second time I got an energy massage. The team is so professional and welcoming. I will be back! read more

Irina is wonderful! Very relaxing ultrasonic facial left my skin refreshed and glowing. She made some great recommendations for next time, and didn't try to sell me a bunch of products. I will return! read more

I am a local massage therapist and I had been searching for a new therapist for myself (and one to recommend to clients when I'm booked) and happily found Inner Essence a few weeks ago. Shana was my therapist and I booked a 2-hour session with her. The work was fantastic and incredibly thorough. Shana has a beautiful presence and knows her craft very, very well. I've now purchased a "membership" with the spa to receive monthly sessions from her and am already looking forward to my next visit. The spa is lovely -- very tranquil and has a nice energy. I highly recommend this place! read more

I love this spa. I have been coming here for years for massages and leave feeling relaxed and happy. Great experience walking through the doors, it is serene and smells wonderful always. Nalda was an amazing massage therapist for my massage today. She uses just the right pressure and listens to what you request and focuses on any area of strain and tension, incorporating stretching and trigger point therapy where needed. I will definitely be back for more massages with her. Come to inner essence you won't be disappointed! read more

I'm from California and needed to destress while vacationing in Connecticut. My friend and I stumbled upon this spa and were both pleasantly surprised with the service we received. We walked in to make a same day appointment. The lady at the front desk didn't have anyone available but she quickly got on the phone to call employees in order to accommodate us. The spa itself is nicely decorated and relaxing. I LOVED the entire experience! I was very impressed overall and I recommend this place to anyone. read more

I've gotten massages at several local places and would rate Inner Essence as far and away the best. A completely relaxing environment and wonderful masseuses. I'll be coming back again and again. read more

I love getting facials from Irena! She is lovely and accommodating and really goes the extra mile with her service. For instance, she always does a scalp and neck/shoulder massage while the mask is setting, which is heavenly! And she doesn't push you to buy products. I highly recommend her! read more

Used a gift certificate and went here for the first time about a month ago. I got a 30 minute deep tissue massage, an eyebrow wax, and a shellac (gel) manicure. The massage and eyebrow wax went perfectly smooth! Loved every minute of both! My nails, however, were a bit of a hot mess. The lady that did them said she didn't like to use a tool scrape the gel off of nails for fear of ruining them (fair enough), so instead she kept using what she thought was polish remover with acetone and her own nails to scrape the polish off my nails. This process took a good 30 minutes in itself because the polish was not coming off. She used about 3 coats of the gel polish on my nails, but in the end I still had areas where the nail was missed. I was traveling for work the next day and noticed a few of my nails had started chipping already! I was so annoyed. The entire manicure took about 2.5 hours and while the lady was pleasant, she moved at a snails pace and didn't do the best job. I'd go back for a massage or eyebrows, but I'll stick to other salons for my nails. read more

I've just had my first professional massage. The people were really nice. Mariceli was my masseuse. She has a great personality and made me feel great during and after. Because of my experience here I don't think I will ever use a masseuse at the mall again. Thanks Inner Essence and Mariceli! read more

Wonder facial today with Irena and a long overdue massage with Gail ! My first time here and I would definitely be back.