Review for Veronica,…read more It is a joy to have you in my home and taking care of me. You truly have a heart like Jesus, as He said, 'I have come to be a servant of all and show you the Father's love through my actions.' Your daily actions, such as always entering my home with a sweet greeting and a smile. No matter what may have occurred on your drive to work you never let it change your kindness and compassion towards me. Your daily respect for my autonomy and personal choices have been a great relief and blessing to me. Last year, 2025, was enormously difficult for me physically, emotionally and mentally. I was badly injured by a caregiver who really didn't want to be with me. She wanted to run my life instead of letting me make my own decisions. Everything was a struggle. I am still dealing with the pain and suffering from her carelessness almost a year later. You, however, are the complete opposite of that caregiver. You show genuine care, compassion and empathy to me. At the same time you keep a close watch on me for my episodes, for any unusual reactions, for changes in my body or mind that may indicate something physically is about to happen or something that is happening without my knowledge. Your daily care of me is exceptional. Everything from reading my body signs or noticing that I am in the middle of a call, task or just not ready. Yet, you come back or tell me it's getting late for something we have scheduled. This may be as simple as my breakfast or as important as helping me to get ready for my doctor appointments, my bloodwork or therapy. You encourage me to try many things that can help my health, mood or my outlook for the day. Such as, helping me relearn my Spanish while I help you with English, or walking around the house with my gait belt and walker. You keep me on top of my goals. These can be as basic as making my bed every time I get up (in the morning and after my nap). In fact, this helped me create and continue this habit. Another goal of mine is building my strength and stamina enough to walk around outside my home. This has not happened yet, as I have been primarily bed bound since February 19, 2025. You encourage my stretching in bed to keep my body as limber as possible. This helps reduce injury in case of a fall. My personal Internist, Dr. Fondren of Newport Beach certainly appreciates your encouragement and reminders to help me to regain the strength I have lost since February 2025. (when a different caregiver injured me). Once I have regained a little more endurance, then I can start physical therapy. Finally, my family has been at peace with you being my main caregiver and I love how well you and Gabbi work together caring for me. Just knowing how dependable you both are, how you communicate with each other changes, concerns and even my meal planning and cooking. My sister and my son (they both call me almost every day) are amazed that I finally have a team like you and Gabbi. Thank you Veronica for everything and I look forward to 2026 being a great year with continued great care!

My daughter would not be attending her current adult day program at Momentum in Thousand Oaks,…read moreCalifornia without the one-to-one which Bright Star has provided. From my first phone call to Bright Star to the aide they provided, I am 100% satisfied. I spoke with Bonnie when I first called and just like the aide provided, they both have a heart for individuals with significant special needs and for the parents of these individuals. When I first called, I felt the love. I was heard, understood, and matched with the perfect aide for my daughter. I was exhausted from dealing with the school district during IEP meetings, speech therapist who didn't care and the list goes on. It was actually healing to speak with Bonnie during my first call to Bright Star. That's only the beginning. They sent me a wonderful aide to work with my severely delayed nonverbal adult daughter who was lashing out and hitting and scratching the other one-to-one at the adult program. She was miserable there and nonverbal cognitively three and had no way to tell me, but I figured everything out from other parents who experiencing issues with their nonverbal adult children at Momentum. Our one to one has a heart for working with my daughter. My daughter was refusing to enter the front door at Momentum and that all changed. When I drop off my daughter, she runs to see her aide and they mutually love each other other. My daughter is no longer aggressive or in tears. The truth is, if I lose this aide for whatever reason, my daughter would just be home on her iPad all day in her room. Because this aide is basically running a mini program inside the building at Momentum is the only reason she still goes there. Unfortunately the staff at Momentum is not trained or well paid and the turnover rate is high, so my daughter has a problem with changing faces and transitions. With Bright Star my daughter now has a one-to-one aide and it's the same face every day and this face loves her and we love our one-to-one. Bright Star provided a one-to-one who is a blessing to our adult daughter and has given us a piece of mind that is God given. Thank you, Bright Star. Thank you to our one-to-one. It gives me hope that there are good people in this world.

Poor management and high staff turnover at a high cost. Food is average at best. Minimal…read moreactivities. Hope you can find better for your parents.

7/31/2025 - We were invited to tour this 165 units and 21-year old senior Assisted Living facility…read morethat looks like new, or well maintained. Both suites are very good. This facility can be considered a high-end senior living home. Audience learned the difference between Dementia and Alzheimer and how to live longer etc. The tour and lecture are 5 stars. Since we do not have an actual living experience at this facility, the overall rating, for the time being, is 4 stars until gaining more real-world experience here.

They have really helped my mother. Great care from a very friendly and professional staff.read more

Our family had such a wonderful experience with the home health team that cared for my husband…read more From the very beginning, everyone was kind, professional, and truly compassionate. They treated my husband with so much respect and patience, and it was clear that they genuinely cared about his comfort and well-being.

Monica, the administrator, truly goes above and beyond for her residents. as a healthcare provider,…read moreI have seen the care she provides firsthand. the residents (and families) are well cared for, and she is an excellent communicator, proactive in making sure her residents' needs are met. I would absolutely recommend Casa Blanca Senior living to for anyone looking for a beautiful, safe, and comforting place for their loved one.

Let me first start by saying their really are Angels on earth! Monica the owner owner of this…read moreabsolutely loving community is one the best people I know. She wears her heart on her sleeve, and really encompasses what it means to care for the elderly! If you or a loved one is looking for an intimate home, setting, I highly recommend you, give Monica a call and come to her her home. She is by far the best in the industry.

I want to let you know how bad the owner was in handling issues that arose while we worked with the…read moreowner of Heartland Home Care. First, let me say that we were very satisfied with 2 of the 5 caretakers that were provided. One lady was so shy she would hide in the next room and peek at my mom. She was afraid of her. She could not prepare pudding to be made from the package or cook an over-easy egg. Yes, my mom was difficult. One woman was exceptional and my mom loved her. There was one other that was good also. I gave John the schedule of shifts that we needed to be covered for 3 weeks in advance and unfortunately, he only saw the upcoming week. Instead of checking with us on what our needs were when that week ran out, he did not send someone to cover the shift leaving us stranded. This happened on Thanksgiving night and again 1 week later. He totally ghosted us when we were trying to find out what happened. He would not answer his phone or text messages from the 3 of us. After the 2nd time, I requested a sit-down meeting and he refused to meet with me saying he was off for the Holiday. It is HIS business and he does not take any accountability for his shortcomings and I wanted to make sure it is known for the future that others can avoid the added and unnecessary stress on an already stressful event.

I am so glad to have met Don from Heartland Home Health. I was doing my due diligence to find the…read morecare for my loved one and found Heatland checked all my boxes. Their caregivers are vetted and certified with background checks. Pricing was competitive. They are able to monitor the medication and offer reminders. Shop, cook meals, help with personal care and light exercise. All the things I worry about. But what will make my loved one happiest is to have a kind companion to visit with daily. Thank You Heartland I know my loved one is safe with you!!!

Staff is so hospitable!!!! You won't be disappointed with upbeat attitude and great hospitality!!read more

We needed someone to immediately help take care of my elderly mother while my brothers and I were…read moreout of state and unable to get to her quickly, but also provide her assistance with doctor visits and general support with daily activities. Melinda understood what to do to help, and assigned Barbara Colella. Barbara was amazing, and thought of everything we would need to do to line up care with our mother. Mother was well cared for by Jessica the caregiver as well. Definitely worth it.