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    Innovations

    2.9 (61 reviews)
    Open 8:30 am - 6:00 pm
    Updated 1 month ago

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    Allison P.

    This place continues to get worse and I won't be coming here any longer after my latest visit. The owner continues to hire lackadaisical employees. It truly used to be a great place years ago. I had a gift card so I decided to try something different, a CBD facial. As shown in the photo I attached which is straight from their website, I booked the 60min CBD infused facial for $120. I was not impressed with the facial as a whole and it only lasted 30min. The esthetician was clumsy, unprofessional, and literally did the bare minimum during this 30min. She plopped two different things on my face, removed some black heads and then just sat behind me awkwardly while the creams were left on my skin prior to removing. My skin looked worse the next day when I was told how amazing it would look! When I went to checkout the employee tried charging me the full $120. When I questioned the price as the website stated that price is for a 60min facial, she tried telling me I was wrong and was getting irritated. Finally as I was about to pull it up online, she decided to "just charge me $60". If this is how the owner and her employees now do business, I want no part of it! Absolutely so wrong.

    Leftover polish

    I booked services for 8 girls for my sisters baby shower. Manicures, pedicures, facials, etc. The facials were good but I definitely do not recommend getting a manicure or pedicure here. With both my manicure and pedicure there was nail polish left over from my previous mani/pedi. One girl in the group did not want her nails done that day, so I asked the front desk girl if I could get a refund for the manicure and she said yes and that the refund would be in my account soon. Time passes and no refund, so I call and the manager tells me they can't do a refund. The place seems a little disorganized but they seem nice enough. Also, their website states that they do dip gel, and I booked one of the girls for a dip gel, but the day of it was an issue because the girl that does dip gel "doesn't like doing it," so no dip gel was done.

    "No ethnic hair"

    The place looks beautiful and full of potential but from dropped appointments to poorly executed haircuts from multiple stylists to emails like this I certainly won't be back!

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    1 year ago

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    2 years ago

    If you are a natural curly gal, Bradley Pick is your choice. He is phenomenal! I would give more than five stars

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    14 years ago

    Business owner information

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    Jennifer R.

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    16 years ago

    Cool place to get your hair cut. Friendly staff, quick, and pleasant experience.

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    Page 1 of 2

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    Review Highlights - Innovations

    The building is cute and fairly upscale for CNY.

    Mentioned in 2 reviews

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    Revitalize Dermatology & Aesthetics

    Revitalize Dermatology & Aesthetics

    5.0(4 reviews)
    16.7 mi

    I refer everyone to Theresa. She's the best. She's the only dermatologist I've seen that actually…read morelistened to my concerns without throwing irritating products at me. She has completely transformed my skin. Although the products she recommends can be pricey, they do really work. She's very kind and professional as well

    I first went to Theresa several years ago at her old location. She accepts insurance, which is…read moreawesome considering most do not in the area. Knowledgeable about all the latest skincare, she takes the time to thoroughly check and evaluate your skin and explain what she sees and how to best treat it, including holistic methods if that's an interest for you. A few years ago, it was clear I had bad interactions with different ingredients in products, but we didn't know which they what. Theresa uses a special system of skin testing that comes from Canada and will give you not only what you're reacting to, but gives you lists of current products on the market that contain it. When I moved back to DC, my excellent dermatologist there had never heard of this testing program and wanted to purchase it herself. I'm now living in New England and as family is local here, I figured why not come back to Theresa versus try my luck with another? Her front desk staff is super warm and friendly and fit me in quickly. Her new office is super cute and there's even a fresh juice bar inside. Her esthetician does consults for different services, including makeup using the highest quality products. They've got an event coming up on 12/15 that will show off some of the great services and products they offer. I highly recommend people check it out.

    Photos
    Revitalize Dermatology & Aesthetics
    Revitalize Dermatology & Aesthetics
    Revitalize Dermatology & Aesthetics

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    Skinnbykenzz

    Skinnbykenzz

    5.0(1 review)
    4.1 mi

    Alright, had to come back when I was in Syracuse again!! My skin was GLOWING!!! Mackenzie is so…read moregreat at what she does, I was so relaxed and left with glowing skin. I got the December special facial along with the comb add-on! I need to move closer in order to get monthly facials from Mackenzie for my wedding, ha! She has some of the best prices in Syracuse.

    From the owner: At Skinnbykenzz, Mackenzie offers personalized skincare services designed to help clients achieve…read moreradiant, healthy skin. With a passion for skincare rooted in her own personal experiences, Mackenzie is committed to making a real difference in the lives of her clients. Her expertise includes a range of treatments tailored to address individual skin needs: Signature Facials: A comprehensive treatment that rejuvenates and revitalizes the skin, leaving it refreshed and glowing. Dermaplane: A gentle exfoliation technique that removes dead skin cells and fine facial hair, revealing smoother, brighter skin. Acne Facials: Specialized treatments targeting acne-prone skin to reduce breakouts, soothe inflammation, and promote clearer skin. Age Rewind Facials: Aimed at reversing the signs of aging, this facial helps smooth wrinkles, firm the skin, and restore a youthful glow. Mackenzie’s approach combines her knowledge, personal passion, and dedication to helping clients look and feel their best. Whether you're looking to maintain your skin’s health or target specific concerns, Skinnbykenzz provides personalized care to meet your skincare goals.

    Photos
    Skinnbykenzz - Clean and cozy space!

    Clean and cozy space!

    Skinnbykenzz - Come be pampered in this relaxing environment, schedule today!

    Come be pampered in this relaxing environment, schedule today!

    Skinnbykenzz - Post facial

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    Post facial

    Innovations - skincare - Updated May 2026

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