I've been going to Allergy & Asthma Associates for almost three years. Dr Verma was recommended to…read moreme by a coworker. I can honestly say that I wish I would've made the commitment to this practice years ago. I've been taking the allergy shots and my allergies are almost nonexistent. I suffered (badly) with allergies for two months each spring and fall but now it's controlled (w/ an antihistamine) and only lasts a mere 2-3 days each season. The staff is friendly and, most importantly, they obviously know what they're doing. When I asked Dr Verma about surgery options for a deviated septum I was referred to Dr Bednarski (also w/ A&AA). Dr Bednarski performed the septoplasty and turbinate reduction surgery. The first week of recovery was extremely uncomfortable but I can finally breathe through my nose. I've referred two friends to A&AA and will continue to refer anyone who asks.

The front staff is rude ! They will not even acknowledge you when you come up to the desk to give…read moreyour allergy card. The nurse's are fairly nice but it always puts me in a bad mood when I walk in this place .

The doctors and staffs here are nice, not the billing department. They are supposed to do the…read morepre-authorization for my exam before sending the bill to my insurance. They keep giving me the lady name Demi to contact for Labcorp bill, then she said she did take care of it, then forwarded me to Renell, and Renell forwarded me back to the bill department for more than 2 months. Nothing was done. My insurance hasn't received pre authorization for that procedures, then Labcorp keeps send me the bill.

Came here after having an allergic reaction. They didn't offer any testing and basically said we'll…read morenever know it was. I then got a bill for almost $100 all for them to provide zero information.

Scam artists! Charged me $780 for testing with no indication I would be paying so much! Lost my…read morebusiness and my trust!

My daughter went and saw Dr. Chou whom we liked very much, however, due to the insurance not…read morecovering all of the testing when it came time for a refill of medicine they refused to refill it even when was going to make payments. She recently got a job after being unemployed for several months and insurance will take affect in 90 days and she was going to go back for shots but now she will not.

Dr. Sonia Eapen is knowable and has compassion, kindhearted, and phenomenal. I have been a…read morelong-time patient since 2009 and it has always been a great experience when I visit. I would not change my doctor for the world. The staff is wonderful and genuinely concerned about my health. At one point I had no health insurance (briefly) Dr. Sonia Eapen was there for me, she worked with me as a self-pay patient. She treated me with the utmost respect and gave me amazing services. Dr. Eapen reassures and always take plenty of time to explain exactly what I am dealing with when it comes to my health. I hope the community realizes that (Texas Endocrine) Dr. Sonia Eapen Is an excellent physician. I could not have been more pleased with the medical treatment provided to me. If you are looking for an Endocrine physical Dr. Sonia Eapen is the physician. (P

STAY away from this place!!! Clearly no one makes any notation for when they speak to one her…read morepatients, they do not know how to read a chart, no one ever calls you back to follow up for when they call and say they will ask her about. After 4 days of playing telephone with her front desk personnel and her MA, I'm not sure it's totally Dr Eapen's fault why I haven't heard back from her. But to be given the run around every morning for almost a week, is quite pathetic. Being hassled by her staff and damn near harassing them myself is annoying. I don't know where the lack of communication falls inside of this place but it's never cut and dry. Everything is "make an appt" as long as I have been battling thyroid disease along with the many Drs that have had to join in to tackle my health issue, making an appt just to go over lab results or to discuss if I need to start taking my medication again, is Crazy to me!! Today I was told I had to make an appointment as she hasn't seen me since July of 2019!! Funny, she took me off my medication in Jan2020 which I saw her for, I leveled out in May 2020 which I saw her for and was instructed to come bck in 6 months.. Not only that, between her, my allergist and the eye surgeon, we have all been in communication with her office as we have been running thyroid labs all summer. Her staff has to be hurting her more than they are helping her business because she would be appalled by the things they have told me over the last few days.

My family has been seeing Dr. Giles for our primary care for a couple of years now, and I can't…read morerecommend her enough. She is not only knowledgeable and thorough, but also takes the time to really listen and make me/us feel heard. I never feel rushed during appointments, and she explains things in a way that's easy to understand. She has a compassionate approach and shows genuine care. I feel very lucky to have her as my and my family's primary care doctor!

IF YOU ARE A NEW PATIENT, RUN! Mrs. Giles' office staff is a serious problem! This clinic is…read morecompletely unacceptable. They canceled my appointment just 45 minutes beforehand, claiming that I did not complete the pre-registration forms. It is outrageous that these forms cannot be finished on the same day as my appointment! As someone who works for a family medicine doctor, I know that insurance can be verified and new patient forms can be completed in person. I found this clinic through Zocdoc, which already has all my insurance information and ID on file. This morning at 7 AM, I went through all the forms, thinking I could finish them right before my appointment, as long as they were completed during registration. I encountered issues with the form and called the clinic three times for assistance, also reaching out through their text service, but I received no response until after they canceled my appointment. When they finally called, it was just to tell me my appointment was canceled because the forms were incomplete! Of course, I couldn't finish them because no one would answer the phone after I left two voicemails. This level of service is unacceptable! Thankfully I was able to find another Doctor in the area who will let you fill out forms in person / same day/ and answer the phone if you have any questions!!