I had a great experience with Reliance Environmental Services. They were prompt, professional, and…read morecommunicated clearly throughout the process. Brian was very helpful and took the time to explain everything. I also appreciated them coming out a second time to make sure the job was done right. Highly recommend!

Bryan was hear for the first time today. He was here for 10 minutes to explain what would need to…read morebe done for out Abatement work. i was trying to understand how it would be done. At the point he said you should find someone else!! When a person is spending thousands of dollars for work they need more than ten minutes of time!!!!! i was trying to esplain what I wanted and trying to understand how it would happen!! only at my home 10 minutes and he turned his back said find someone else and walked out the door!! I live in a very nice neighborhood of Applewood Knolls in Lakewood with million dollar + homes. I am sure I could have gotten the company at least 1 more job of a neighbor. 10 minutes and he walks out the door!!!!! very rude!!!!!!! Guess he has so much business he doesn't have to explain anything to anyone!!!!

I had a very disappointing experience with Restoration 1. From the beginning, there were serious…read morecommunication problems, no accountability, and little to no follow-up on my project. My kitchen suffered water damage which lead to asbestos, and my family was without a functioning kitchen for three months. After repeatedly trying to get updates, I had to contact my insurance company for help and was ultimately assigned a new contractor to complete the work. During the project, Restoration 1's crew damaged the water line to my refrigerator, and despite reporting it, it was never repaired. I also objected to Restoration 1 receiving additional payment because of the poor quality of work and lack of service. To my knowledge, the insurance check was cashed without my endorsement, I discovered the check had been desposted without my signature which was required. Overall, this experience caused unnecessary stress for me and my family. I rarely leave negative reviews, but I feel others should know the lack of communication service, and poor customer service, and unresolved issues we experienced. Kathy K

I had a deeply disappointing experience with this company. The project manager changed multiple…read moretimes (3-4 times), causing major communication issues and delays. They just picked up the contaiminated cabinets they left outside today - OVER 3.5 months later. Critical instructions from mold inspectors to remove baseboards were ignored, and they sprayed them instead without informing me, despite my severe mold toxicity, autoimmune issues, and chemical intolerance. Spraying baseboards is ineffective as it only addresses surface mold, leaving spores and roots behind. Proper removal was essential, but they chose to cut corners and did not communicate the change of scope to me. They failed three mold clearance tests, left holes in containment areas, and even claimed the job was complete with visible mold remaining. On top of that, they invoiced me for incomplete work / things that they never did like removal of the dishwasher (I did that). The chemicals they used have now contaminated my home, making it unlivable for me. I am a unique case with MCAS and chemical intolerances. I can't stay in the house without severe allergic reactions - the potent smell has made its way up 2 floors - its all in our clothes, furniture, carpets. There is now so much work to try to save this house and make it liveable. I'm working with another company to fix their mistakes, but the chances of fully resolving the issue are slim according to a remediation consultation that is experts in remediations for highly sensitive people. This experience has been devastating. I strongly caution anyone especially those with mold toxicity or chemical sensitivities to find a different company that will take your unique case into consideration by either following instructions, doing proper research, or following the mold inspectors recommendations (and communicating properly with the client). I would give 1 star but I am adding another because I do appreciate after they made this huge issue, they brought in a hydroxyl machine at no cost. Unfortunately, it did not solve the issue and I am still out of my house 3.5 months later.

They helped connect us to what we needed in an emergency when our basement flooded at 6pm.read more

We called them to setup a fire mitigation estimate walk through. They were great on the initial…read morecall and answered a ton of our questions. Additionally they have a lot of great reviews which can be hard to find for mitigators. We ended up not going with them, but it had nothing to do with their service, knowledge, etc. We'd recommend reaching out to them for an estimate if you have fire or smoke damage.

We had Spencer out to give us a quote on our flooded kitchen and basement. Spencer is incredibly…read moreknowledgeable and helpful when it came to what we needed. He knows how to handle insurance claims as well. We are so thankful that Spencer took the time to look at things, explain and helped walk us through the problems we were having with our current restoration company. Although we did not end up using Insure for our project, we will keep them in mind on any future projects.

Spencer and Mike are a joy to work with. They were on time to every appointment and to start work…read moreeveryday. They were flexible with me making small changes to the project and super flexible when the counter company messed up and delivered the wrong counters. (The counter issue was not related to Insure or Spencer and Mike.) They were able to move some things around to still get the job done quickly after the mix up. I love my new kitchen! Will be booking them for future work.

What a bunch of disorganization! The right hand and the left have no idea what they are doing. BUT,…read moremostly let's address how horrible the office/billing staff is. For billing, they don't have the correct email, they don't have the correct mailing address. Although they have been corrected numerous times. Then, try and call them and their phones do not work. Then I call someone else and they say that is not our company....all we want to do is pay our bill. They must lose thousands because of stupidity! And, we have to be the jerks! I suggest you find another company that can at least have a working phone system.

Austin Shue, Jared and Kade were a great team to help me with my basement deconstruction after a…read moresewer back - up that destroyed the downstairs bathroom and ruined the open area carpet. Austin was especially good with informing me daily on what was done and what needed to be done. He took care of calling in any added inspectors for mold or asbestos. Austin shows signs of good leadership! The job was well-done and professionally completed. KMGH

I reached out for a vapor barrier quote and they got back same day and got it done before our…read moredeadline for moving. They were clean and courteous. They tracked a little dirt but cleaned up well. I would definitely recommend if your in need of something like this. saved us THOUSANDS compared to another guy who quoted us.

A very bad way to do business - no way to get a return call and their printed report has an…read moreoutdated address listed. Brothers Restoration did mold mitigation in a crawlspace of a home we were buying. After the sellers got the work done and shared the Brothers report with us, we telephoned them for at least four different days and left messages that we had a couple questions about their report. WE NEVER got an return phone call. We even drove to the location listed on their report, 10621 Irma Dr. Unit G in Northglenn, to see if we could talk with someone. We were told their business had left that location several years ago.

I cannot say enough about AMPAC. Shawn and his team (Brian and Kyle) were outstanding. We purchased…read morea new home and the previous owners had it painted in Sept. 2014. The painting company had reinforced rotten wood and caulked the weep holes on the windows on the north side of the house, and painted over it all. We found a significant amount of water damage under the concrete Hardyboard siding down to the framing studs and insulation. We contacted AMPAC and Shawn and his team came out, provided an estimate and began repair work within a week of our estimate. During the repair, we noted further damage to the window sills in the house and had these added to the estimate, removed, mitigated and replaced (8 sills total). The team did such an amazing job, you cannot tell they have been replaced. They were so precise to cut the siding in the correct locations, removed and replaced the OSB, insulation, siding and added vapor barrier around the windows. Kyle was awesome and responded to our phone calls and or questions within 24 hours. Brian was amazing and they were both on site daily to monitor the work. I would highly RECOMMEND AMPAC as your go-to company if you need any restoration work done. Professional, Competent, Integrity, Fair and competitive pricing... After all that was said and done and the extra work we had them do, The total bill was actually less than the estimate. AMPAC - You Guys ROCK!!! Thank you for a great experience in a stressful time.

Ampac was so helpful and easy to work with. We had our house flood due to a broken water line and…read morewere having a hard time getting anyone to do the restoration because insurance had quoted us so low. I worked with Steve who was able to get a new bid approved from insurance in no time since he has so much experience with these types of projects. Once they were able to start working, they finished in really good time and everything looked great. They are a very honest company with great employees that I felt truly wanted to help us out, including helping us find savings where they could. I would definitely recommend them to anyone needing restoration or construction services. I'm so thankful we found them as they helped make a difficult situation so much more manageable!

We have had to use remediation services twice. Once when selling a home and a second time after…read morefaulty roof work caused an issue in our attic space. Both times after numerous quotes we hired Serpro. We found them to be priced the best and the service was fantastic. They were fair and hard working. They would show up on time and set realistic expectations for us. If we ever have a need again, fingers crossed we won't, they are the company we plan to turn to. We're so thankful we were able to find an honest remediation company to work with that doesn't try to cheat you or make false promises. I would highly recommend them.

Chris and his crew are my heroes! A plumber broke a pipe and left without turning on the water…read more When I turned it on, I had instant 3 story waterfall! Needless to say it was a traumatic experience! Chris called that evening and assessed the situation. He was out early the next day. He scoped out what was needed and brought a crew back the next day. The entire crew was polite and extremely helpful and kind. They finished their work in one day and set up fans and dehumidifiers. Chris came by that afternoon and the following day and was available by phone to answer my many questions. Chris and crew made a very stressful experience much easier to handle. I would recommend them and will use them in the future.