Great experience. The service is awesome. Communication is clear and pricing is fair.read more

Absolutely TERRIBLE SERVICE!! First, the technician who…read morecame to complete the inspection for the property provided a quote for the entire building to the owner and tenants. On the day of appointment, they didn't have us scheduled. Then they made adjustments to have Dax come for our appointment, since he completed the inspection and provided the quote. Once he started to do the work, he changed the price at the day of the appointment because he said to the office that he didn't give a quote for the entire building, although 3 separate tenants including the owner was given this price. There wasn't any contract or invoice sent over prior to the appointment, so this displayed faulty business. Secondly, the guys left cement residue on my outdoor mat which demonstrated the lack of care to the customers property. I informed the owner about this and he got very rude and disrespectful about the pricing issue mentioned above when that wasn't our problem. It was the technician Dax who didn't provide us with an accurate quote to be hired for the job. Lastly, the issue that was shared was in the ceiling. Dax advised that the outdoor soil needed to be treated first before they could assess the indoor ceiling issue. This didn't make any sense to me but we obliged to have the soil treated first. Well, less than 7 DAYS, the ceiling issue is back !! I informed Jason about this, and he mentioned that they couldn't come back until the full balance has been covered. Although, this was the main reason why they were hired and should have assessed the ceiling first, they are choosing to have us pay for a service that wasn't completed since the pest issue has reappeared less than 7 DAYS again!! Absolutely TERRIBLE and bad business!!

Micah and the team at 360 Rodent Control were great. We found evidence of rats in our home and…read morereached out for help; Micah came out promptly, did a thorough inspection, and clearly explained what he found, what was causing the problem, and the steps they'd take to fix it. He answered all my questions and provided a clear, straightforward quote so I knew exactly what to expect. The service that followed has been excellent. The crew arrived on time, cleaned up all the affected areas, and sealed everything so we're not dealing with ongoing issues or new activity. Everyone was professional, respectful of our home, and left everything neat and tidy.

Micah was absolutely wonderful to work with! He was professional, knowledgeable, friendly, and very…read morethorough throughout the entire process. He came on the first day , and gave me a free estimate. He took the time to explain everything clearly, answered all of my questions, and made sure I understood what was being done. I'm very happy with the service and really appreciate how helpful and responsive he was.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

Ant issue at our house. Prompt response, communicated well, and did everything asked during the…read morevisit. Highly recommend his services.

I needed help getting rid of black and brown widow spiders at my property in Inglewood. Matthew is…read morea true professional who responded immediately and maintained excellent communication. He showed up right on time and was incredibly thorough with the treatment, which gave me total peace of mind since kids are around the property. His pricing is very reasonable, too. Highly recommend!

As always - friendly, professional and prompt service! Thank you Tony and Team - we are so grateful.read more

About a month ago, i found a homeowners worst nightmare both: drywood termites and subternean…read moretermites eating my home in my external and interior attics and mudtubes in my raised foundation of my home. I had gotten quite a few quotes from various vendors for tenting and trenching Termidor and Nykor provided a no-tent solution that was priced competively and only a few hundred more than the traditional methods of tenting/ trenching, and they offered the same 2 year guarantee that all the competitors offered. They worked with me to inspect the home and noted their findings and gave me a very clear invoice and quote to my email. I had a good experience for a whole home Termite Service from Tony and Chris, they arrived promptly on 3/31/2026 and proceeded to treat the bare wood areas of my home inside my garage and inside my interior home attict, and also the subteranean area under my home and base boards per their quote. The service took about 2.5 hours and it was relatively painless beyond some overspray clean up on my appliances and lighting fixtures, they were very clear to cover and remove any paper items like books, and I moved everything off the walls for the interior spraying as best I could per the instructions. The service went well, and as it takes time to see if the treatment worked given that they sprayed Termidor, I cleaned up all the frass/ termite droppings i could see in the affected areas and I will ask them to come back next year around this time for an inspection or If i see more activity and once the 2 year guarantee is over, subscribe for them to come back to inspect and do a treatment of any newly affected areas. The only issue was they charged me the wrong price at the end but promptly refunded the amount and charged me properly, which is one of the most honest things I've seen any vendor do, then their payment went through the next day.

I had a great experience with Pro Excel. Juan personally set up the appointment on very short…read morenotice and then showed up himself to perform the service, which I really appreciated. He followed through on everything he said he would do, arrived on time, was understanding of the situation, and went out of his way to make sure everything was handled quickly and smoothly. Juan treated our home for a roach infestation and was very informative throughout the entire process, explaining what to expect and answering all of our questions. We are hopeful that this treatment will finally put an end to the roach problem. Thank you, Juan and Pro Excel, for your professionalism and excellent customer service.

Juan is incredibly reliable, he is very knowledgeaand always does an excellent job! He's quick to…read morereturn texts and phone calls. Today I had an ant problem and he was able to come out same day and take care of the problem. He's courteous, he listens he's thorough and he answers all my questions. We need to have wasps nests removed yearly and he always comes out same day or within 24 hours. I highly recommend him for any pest problems.

I've been using the company for a few years now and they're great! I love to support local…read morebusiness and their service feels like I'm working with family. I highly recommend their services that also come with very competitive value.

Mike was amazing to work with. We were dealing with a very stubborn ant problem, and from the first…read moremessage he was responsive, knowledgeable, patient, and incredibly helpful. He took the time to explain what might be happening, set realistic expectations, and work around our family's schedule and needs, which we really appreciated since we have a young child at home. What really impressed us was how committed he was to helping, even when the issue took time to fully improve. He stayed in touch, followed up, came back when needed, and was generous with his time and service. He also honored his guarantee and came back within the promised timeframe to continue treating the problem, which we really appreciated. At every step he was kind, practical, and professional. And the price was exceptionally reasonable- well worth it. It is rare to find someone this responsive and easy to work with. We were genuinely very happy with his service and would absolutely recommend him.

Marcus was great. Very happy with our first service. Looking forward to a long relationship. Thank…read moreyou.

My usual tech Marcus is always very accommodating, professional, and super knowledgeable! I highly…read morerecommend this company for pest control to anyone and everyone.

Bobby seems like he really knows what he's doing. Offers good garuntees and fair pricing.read more

This past weekend we had Jessie from Beach Cities Pest Control come to our home to spray and…read moreeradicate the ants that have taken over our kitchen, our yard and other parts of our home. Jessie was very professional and capable and we have not seen any ants since his visit last Saturday. We had a good experience hiring this company and recommend them to anyone else having similar insect problems. Be well.

Friendly service and great attention to detail. Erica was great and worked with us to keep our dogs…read moresafe during our service.

Our technician, Erica, was very friendly, knowledgeable, and professional. She answered all of our…read morequestions. She wore booties inside the house and completed the work as promised.