Very friendly and helpful. Tried getting help from the major watch places ie; omega, they were no…read morehelp. Fast fix went above and beyond for customer service

It pains me to write this review (I've only written one review in the past and it was positive),…read morebut I am disgusted with the apathetic disorganization with Fast-Fix KOP over the last few years. For many years I've taken a number of items (usually Zippos or the odd pocket watch or two) for engraving. Three years ago I went in to have a Zippo engraved only to learn that the one guy in the entire store who can handle engraving was away. I went back three times over the course of three weeks until he was in. Ok, I put that aside until now. I was gifted a pen in early January and attempted to get it engraved. Here is what I encountered: 1. January-Solo engraver is on a two week vacation. 2. Two and a half weeks later I find out that solo engraver is opening another store in another state for a month plus. 3. I walk in to pinpoint that solo engraver would be on site today ( Monday, March 2nd) only to find the place closed! The only store in the mall that appeared to be closed. I will no longer recommend this establishment to anyone, especially if it's a time sensitive issue. I would select zero stars if possible.

Very professional and experienced. Had two grandfather clocks serviced. It's hard to find artisans…read morewho are knowledgeable, experienced, and professional.

I couldn't be happier with the service at Clockworks in Paoli, PA. I brought in my antique Ansonia…read moreQueen Elizabeth 8-day wall clock (circa 1890) after the chime spring broke during winding. They estimated a 2-week turnaround but had it ready in just one week! The movement was completely disassembled and cleaned, and both the chime and clock springs were replaced. I received detailed photos of the process and the reassembled clock, which was a fantastic touch. Upon pickup, they gave me a tutorial on proper operation and care. Their skill, professionalism, and attention to detail are top-notch. If you have an antique clock in need of expert care, this is the place to go!

The staff was friendly and professional. My watch batteries were replaced within the hour at an…read moreaffordable price.

I have an unfortunate experience to share about Best Jewelers in the Manoa Shopping Center. I don't…read morerecommend you do business there based on my experience. In early January, I took a gold watch bracelet to them to have two links made to lengthen the bracelet. While in their possession, I inquired almost weekly for an update on an estimate for cost and time needed to perform the work but never received it. After about two months of waiting, I decided I'd take it back and have someone else work on it. When I went to pick it up, Sonya the store manager, handed it back to me in pieces. I started putting it back together when I noticed there were pieces missing. Had I not checked, Sonya would have let me leave the store with it in that condition. After pointing out the missing pieces, she said she would look for the missing parts and have it ready the next week. So I came back the next week and the bracelet wasn't there. I wasted my time going to the store when they could have called me to let me know it wasn't there. I was told to come back again the following week. I came back the next week and when I inspected the bracelet again, I found that it was again missing parts, but now it had been damaged. It looked like one or possibly more of the links had been hit with a hammer. How they managed to damage it so badly I have no idea. The parts damaged shouldn't have even been handled at all. I'm now waiting for Sonya to again resolve this but at this point, this watch bracelet is likely a loss and will need to be claimed as such by their business insurance. The cost is almost irrelevant though as this bracelet is irreplaceable. Don't take your valuables to Best Jewelers because they may end up like mine - ruined.

The best, been patron here for 40 years. Mitch is at your service guy, Will get you anything you…read morewant or want to invent!

My boyfriend and I recently stopped in to ask Mitchel to measure my ring size. We were worried…read morethat we would be judged because we had already purchased an engagement ring online. Mitchel was so friendly and the service was amazing. We will definitely be buying wedding bands from him!

My son was on the eternal search for his first high-end wristwatch…read more Mike Kelly at Precision rode to the rescue. Low key and super knowledgeable, Mike listened to our needs, and directed us to my son's DREAM WATCH! Thanks for the awesome experience!

This operation is a straight up scam. "chase" lowballs you by about 35% on your trade and…read morefurthermore has the balls to claim even that is subject to his idiots inspecting every little thing about it. Meaning they will come up with another excuse to give you less. What an idiot. I have a collection of over 40 watches, valued at hundreds of thousands of dollars and simply wanted to sell a few of them that I have zero interest in owning anymore. This guy lost a rich customer. That's how stupid they are.

Top notch establishment!…read more I needed two rings repaired, and the turn around time was super quick. I brought them in on a Saturday and they were ready for pickup on a Tuesday. That's the absolute fastest a piece of jewelry has ever been available for pickup for me, and most other places have at least a week of turn around time. On top of that it was incredibly affordable! I will be back and honestly I really trust this shop. They are a great value and very dependable.

I have been a client of Larry Faden's for close to a decade. I live in New York City, but I am from…read morethe Havertown area. Though I am sure there are skilled jewelers in the city, I go out of my way to bring my jewelry requests and work to Larry, and I will travel to the area specifically to work with him. Aside from just being an all-around great person, Larry is a gifted craftsman who is very thoughtful about jewelry design and structure to ensure that pieces will not only withstand the test of time and wear, but also shine with beauty for the life of the piece. I have partnered with Larry on several custom pieces - he was an excellent listener and advisor when I described my vision for the pieces, and he brought them to life. Aside from quality craftsmanship, the most important thing about working with a jeweler is the ability to have complete trust, not only in their ability to turn out a beautiful final product, but to handle heirlooms, sentimental pieces, and other valuables with care and integrity - in Larry, I have that full trust. From something as simple as changing a watch battery, to adjusting fit and style on pieces, to the exciting challenge of creating a breathtaking heirloom piece from scratch: You cannot go wrong with Faden's. Faden's Jeweler's has my highest recommendation.

Beyond pleased with my experience with this jeweler. We originally went there to fix my engagement…read morering which a small stone fell out and the owner was very honest in letting me know if he fixed it there's a possibility more stones would fall out so after a headache with zales we decided to come back and just look at the possibility of ditching the zales ring for a new solitaire ring. With the sentimental value that's hard to do but we decided to try rings instead. The one I fell in love with was wayyyy out of any budget I ever thought we'd afford but the owner went out of his way to bless us with the best deal ever! I can't stop looking at my ring it's absolutely stunning! Fits perfectly in my wedding band and the stone is larger than I thought we could afford! He even dipped it in rhodium so the gold would match my band I can't thank him enough! He made my valentine day with this deal we could not turn down! Thank you soo much! I highly recommend this place

We love this place! My sister and I recently lost our beloved mother. The staff at Shin Brothers…read morewere absolutely wonderful in assisting us in sorting out Mom's jewelry...she had a lot of it, including some items we weren't aware she had...Thanks again to the staff of Shin Brothers for their compassion and assistance.....

Took my antique clock to the Clock Guy. it had a broken weight cable. He said he could fix and…read moreclean clock for $250. 3-months later I got it back and hasn't run correctly since.

What great service. Russ goes way beyond what you expect. Seems like he has carted my 1770+ year…read moreold clock over half of Pa. He knows what he is doing and he is very reasonable in pricing. Shout out to The Clock Guy. Fred Stevens

As far as consignments go, the prices are about on par with Buffalo Exchange…read more The staff did greet me and I don't have any complaints about them. I just don't know if the pieces fit my style. A lot of Shein and sometimes the same trend in 4 different brands. I would return again. I just think it's overall very Gen Z.

I gave these people a bag full of clothes and I noticed before they were done that one of my…read moredresses were hung up. They had not yet paid me. I tried telling them that it was my dress and they had a fresh tag on it and said it was purchased in July of last year. Platos closet does not put dates on their tags, you can look it up and see for yourself even in the store, nor have I in the 4 years that I've been going there every 3 weeks, have seen that dress in the dress section. It was the same size same color same everything, that was my dress and they took it to sell without paying me. The one male owner tried to gaslight me into thinking I was basically crazy. When I went through the bag of stuff they gave back to me, the dress was indeed not there. I was furious but decided to leave it be.