Sarah, Ashley & Mia are the best workers here! They baked delicious cookies & served us some great ice cream! 10/10 I would recommend this place to everyone! read more

This is a long overdue review considering I haven't had Insomnia cookies since I graduated college in 2005 (I'm old!) and yelp didn't even exist back then (I'm still old!) but I have nothing but fond memories of the warm, gooey, chocolate chip cookies that were delivered to my campus apartment on 6th and Chalmers. Back then I think they only had chocolate chip (Get off my lawn!) so it's nice to see they've branched into other variations of cookies and baked goods. Enjoy your cookie/baked goods delivery service you youngins, because it doesn't exist in the big city (Seriously, get off my lawn!) read more

Kinda expensive but cookies are usually warm, which makes them better. A bit pricey, but tons of sugar

whether you go to UCLA or USC in Los Angeles, the one thing you can agree on is that Diddy Riese is a bomb-diggity place for cookies. that's because they are cheap and pretty good. not great, but still a great bang for your buck. imagine my thrill, having moved across the country to the land of corn and underground corn topped libraries, when i heard about insomnia cookies. freshly baked cookies, delivered to your house, in the middle of the night? how marvelous! NOT. the cookies are rather akin to break-apart and bake tollhouse cookies (2 tubes for $4 on a good day at schnucks/meijer) and they are one dollar a piece!? half the size of a diddy cookie? really guys? this doesn't mean that i won't order cookies. this also doesn't mean that the cookies aren't good. but really, they are overpriced, underwhelming, and should only be consumed in the most necessary of instances (glutton therapy and the like). read more

It's nice that it's open late at night but the cookies seem a little overpriced for what you're actually getting. Other than that the cookies are pretty good and not too sweet read more

The s'mores cookie is exceptional. Served warm and gooey!

The delivery took forever. I ordered ice-cream and the delivery guy showed up thirty minutes after he took off from the store. The ice cream was basically water and the cookies were hard as rock. Poor service read more

Insomnia cookies is a disaster. Friends and I ordered through grubhub, and waited 2 and a half HOURS for our ice cream cookie sandwiches. Called in a few times and people on the phone were just annoyed and condescending. Once the delivery came, we brought it inside and realized they had not given us forks or napkins. We ate it with our fingers and didn't even enjoy the chocolate ice cream, as it seemed to actually be frozen yogurt. Not ordering a delivery from here again. read more

I like the cookies. They are reasonably priced and quite tasty. The customer service is always a bit strange, though. I am sure that this business caters very well to drunk and stoned students but I also get the feeling that the staff are super stoned when I go there as they seem totally checked out. If you want a good cookie, check out Insomnia. read more

OK delivery sucks so much. We had so much trouble getting our damn cookies. So frustrated. Also no direct phone number to call. So annoying. Only go to store cookies are good but not worth the wait. read more

Great cookies at a great price! I will definitely be heading back to try more of what Insomnia has to offer.

This place is incredible. Every town should have a cookie place that delivers late at night. Maybe a tad less expensive, but other than that - this place was probably created by a genius. read more

I went around 2:30 am the other day and tried their cookies for the first time. I am still thinking about it...enough for me to write a review at 1:30 am. Try their white chocolate macadamia sooooo good, the chocolate chunk, not so much. read more

The cookies were good, but way overpriced, especially when you can make a whole batch at home (that taste better) for less than just a few of theirs... read more

Once and once only. Very much cloying for me and my boyfriend. Don't understand why some of my friends say it's the best cookie place in town. Frankly, I make better tasting cookies than them...from scratch. read more

The cookies are really, really gooey and delicious, though often hard to travel with. Alas, that's the downside of getting oven-fresh cookies, and something that I'll just have to deal with. The biggest problem is the price- unless you're buying a box for a dorm or a party or something, the things are expensive. I can get a much bigger cookie elsewhere for only a little more, and so I don't come here very often. read more

These (pricey) cookies are divine. The cookiewich literally boosted by spirits in the most sanctified way possible. Highly recommended as a reward for high stress periods of life. read more

Rolled into town after hours in the car. 10 pm. Had the GPS set to Insomnia Cookies. So glad we stopped before checking in to the hotel. Delish! Warm, gooey and as sweet as the service! Only regret is I didn't buy milk too! read more

Their cookies are ok for the only cookie delivery place in town. But it should NOT take over an hour to get half a dozen cookies delivered to you. Ever. read more

I can't tell if this is the best or the worst thing to happen to uiuc's campus but it is sure popular. Great for drunk people who really need their late night snack delivered to them. My boyfriend is obsessed and always has to order it every time he's down here which worries me b/c I'm afraid about him becoming a chubby chub. But besides the point, If you're into soft warm cookies, then this is the place for you. I personally am more into cooler harder cookies so I choose to eat them the next day. The other thing that kinda annoys me is that they're always out if snicker doodle but overall great place and smart idea. read more

The mint chocolate chip cookie is amazing, but all the other cookies are too buttery and greasy.

Cookies tasted amazing especially the m&ms . Warm and chewy just like momma made em. DeVante was an excellent server. Top notch service

Delivery time when I ordered at 10:30 said 35 minutes. I still don't have the delivery nearly and hour and a half later.

Best cookie place in champaign, especially when you want something sweet late at night.

I ordered cookies online for to be delivered to our son at UofI; while the cookies were delicious the delivery process was not. Their online tracking system said it was delivered, our son never got them. I called, they said no problem we will deliver again tonight; again, he never got them. I called again, they apologized and said it would be delivered in 30 min. It was. read more

This place is the best place for cookies and ice cream! Every time I come here I am always excited for the mouth-gasm I am about to have. Plus the location is perfect. When I am done at a night at Joe's, I can walk right there. read more

IC is Great...plain & simple.... My ex boyfriends...haha yes exs...used to think I would go to see them...I SECRETLY WENT FOR THE COOKIES...lmao!!! Pro: Cheap for the broke @...well college scene...wish there was one in Dekalb $1 -$2.5 (but these are for the jumbo ones..Nice) Peanut Butter & White Chocolate Macademian are my personal favs!! Con: I feel so guilty after eating one....not like the beer from the clubs leaves me with a fullness...now im topping them off with these scrumptious balls of butter These are tempting...Beware!!! o_O read more

The cookies here are great, but the service needs serious help. The guy who was there late night was really lazy and pretty clueless. I haven't ever used delivery service with this business, this was an in person stop. I stopped in one night and asked for peanut butter cookies, but they were out. I asked for some, thinking he would make more, and expressed that I was willing to wait. He seemed extremely reluctant and even said, "What do you want me to do?" When I asked if he would make more he said, "But it's going to take 20 minutes..." It was frustrating and the guy didn't seem like he really cared about the business at all. They always seem really short on cookies and are always running out of a different type each time I stop in. Even when I've tried to order online, it seems that they are always out of cookies. McDonald's never runs out of fries, they just make more. I now buy my cookies elsewhere and make my own peanut butter cookies at home. After a few times of being disappointed, I gave up and haven't been back since. I wouldn't recommend Insomnia Cookies to anyone, unless they like being treated badly and patronizing businesses that don't have enough product to keep people happy. read more

This place is my Achilles heel, I can never turn down a delicious gooey warm cookie. Pros: best cookies on the market, served warm whether you order in or get delivery. Deluxe triple chocolate chip is to die for. Con's: veryyy pricey for a cookie, but its hard to say no. You will hate yourself after you eat yourself into a sugar coma and you will be ashamed of your credit card statement when you see 10 dollar cookie charges at 2am every weekend. read more

There was a young man working tonight (4/4/2016) at around 1030pm who was AMAZING. I have never experienced customer service like that and I have been coming here a long time. Their cookies are great but the way they treat their people are better. This man deserves special recongtion for how friendly and welcoming he was at his job. read more

Okay wow the first time I've ordered from them and the delivery was actually amazing it was actually earlier than the normal hour and a half behind schedule very impressed was good fast delivery they finally got all the dots in a row still expensive but what can you expect you're at home and they're bringing you cookies that are hot and fresh common sense says you're going to pay more for fresh food read more

i LOVE LOVE LOVE their cookies!!!!! so warm, so soft, so deeelicious!!!!!!!!! omg, im drooling right now ~ :p i wish they could be a little bit cheaper, but what can i say, they got goooood cookies! ^0^ read more

I called into the customer service line to place a big order and on the phone customer service was not very helpful in my order so I went to the actual store her on U of I campus, from there I explained to Jose the employee that help me what I needed and he completed help me with GREAT customer service and also placing my order. Because of Jose the children at the birthday party enjoyed their cookies and everything was delicious. thank you again Jose read more

DO NOT GO TO THIS PLACE!!! Yes, the cookies are delicious, but the SERVICE IS TERRIBLE. First their website was difficult to navigate and wouldn't let me checkout, then their order line went no where, when I called the store I was unpleasantly told that they do not take phone orders, and that I should check my internet connection if I was having difficulty. HA! When I finally got the order in, I NEVER GOT MY COOKIES DELIVERED!! They had my address but the wrong phone number and couldn't be bothered to walk up a flight of stairs. I ended up having to go get the cookies and then had to wait when I got there. I don't know if they were all stoned or just plain rude and incompetent, but this is not the first time I have had problems with their delivery and service. But it will be the LAST!! read more

Delicious expensive cookies! The cookie cake is great if you're splurging I'm yourself or one of the deluxe cookie sandwiches. But, by far the best item on the menu is their birthday cake ice cream, it's phenomenal. read more

hot cookies out of the oven, a tad pricey but good

This is one of those places where "you don't go to Insomnia Cookies, you end up there". Yes, their cookies are good. I had the standard cookies (as opposed to the deluxe), and they were baked using a slightly "seared" style, i.e the outside of the cookie is closer to soft than brittle, but this contrasts the inside which is really soft, or basically semi-raw cookie dough. But if it's not too late in the night, I would rather get my cookies from the nearby Potbelly any day. Even if the Insomnia cookies were the size of the Potbelly cookies and even if the Insomnia cookies weren't 50% more expensive, I would still choose the Potbelly cookies. Compared to other nearby places, and keeping price in mind again, I rate the Insomnia cookies a little ahead of Subway, and a lot ahead of Jimmy Johns. Up to this point I'm thinking a 3 or 4 star rating for Insomnia, but went with 3 stars after having to wait a long time in a not-so-long line. The workers were all young, yet moved around as if they were double their actual age. read more

The cookies here are good but not as good as say Mrs. Field's. The cookies are also pretty pricey and the cookies are never very uniform in size with some being very large and others very small. Overall, I'd recommend ordering these only if you have a cookie craving in the middle of the night and don't feel like leaving the house to get a different snack. read more

Idiots. I schedule a delivery for my daughters birthday and they delivered on the wrong date! Then tried to correct it with an ontime delivery on the right day but after waiting for almost two hours I cancelled. They are incompetent. Might be good cookies but do not depend on them for a nice occasion. Choose another and Dave the aggravation and calories! read more

UNPROFESSIONAL. I placed an online order for two dozen cookies. The scheduled pick up was for 9 am. I arrived at 9 am and the door was still locked. The door visibly states the store opens at 9 am. I stood outside knocking on the door for 10 minutes until someone came outside. This man would not let me in the store. Instead, he chose to argue with me outside the store. I told him I had a scheduled pick up for 9 am and I showed him my invoice. He told me I was wrong and it's not possible to have a pick up at that time. I explained that clearly the website thinks such a pick up time is possible. He told me that I can't pick anything up now, he just got to the store and nothing's ready, and that I can come back at 10 am. I didn't get an apology. I was not allowed in the store. I got yelled at on the corner by someone who clearly showed up late to work. NEVER place an online order here. read more