As a part of our home improvement journey this year, we finally got around to installing a new…read moredining area light, sconces and a new fan. The Doctor has a history with this business and did all of the initial legwork of going to the store several times to take photos of different fixtures for me to review as I do not like spending a lot of time in stores wandering around. I want what I want and need to move on. Once I narrowed down what I was looking for, it was time for me to visit the store. Cindy Goldstein was the person working with The Doctor and I met her. She was very nice and again, a sales person who was not pushing me on a purchase. Again in my mind's eye, I had an idea of what I wanted on the wall and ceiling and was looking around until I saw that items that caught my eye. Cindy was very helpful and even suggested that for the ceiling fixture, we could purchase the floor display at a considerably lower price, but we got the sconces new. I figured since the ceiling fixture was only hanging, there was no risk in purchasing it as there was minimum handling/touching the fixture. In addition to the light fixtures, The Doctor found the fan of his dreams and we purchased that as well. I gotta say I love the fan as much as the light fixtures as it really cools off the room and the breeze is nice. Cindy was cool and gave The Doctor a discount on the price of the fan as well. Delivery of the items was painless and we were also able to purchase additional globes to have on hand in case one broke (not that I hope we have to use them). What I didn't realize until after we had left was that this particular business was all women owned. I love supporting women and minority owned businesses, especially when they have great products and customer service. I will be back here to look for new fixtures for the kitchen in the near future.

Jessica and Cindy at Idlewood did a great job helping me promptly obtain a replacement for a new…read morelight fixture which arrived damaged from the manufacturer. I would shop with them again, for sure.

Got a 40 amp cable and circuit for a new Induction oven. Quick and professional. Scheduling was…read moreeasy. Would definitely recommend

I've used T and D twice for general household electrical work. On time, diligent, friendly, clean,…read moreefficient, and fairly priced. In both cases the technician was able to answer questions unrelated to the work I ordered, in some cases making minor adjustments to the polarity of outlets and tightening up part of a vintage light fixture. Highly recommend!

We hired North Shore Electric to design and install a gutter and downspout de-icing system. Despite…read morethe system being powered on, the downspouts freeze solid, water backs up, and ice pools at the base--creating a serious safety hazard. We raised this issue last winter and again this year, and each time our concerns were dismissed, with blame placed on us despite the system being turned on well in advance of freezing conditions. We are now being told that their 10-year "warranty" only covers the cable itself, not evaluating whether the system is functioning properly or was correctly designed. In other words, if the system fails to do its basic job, we still have to pay them just to tell us why. What is the point of a warranty if the company refuses to stand behind system performance or take responsibility for obvious design failures? Between the unsafe conditions, refusal to investigate without charging high fees, and repeated deflection, this experience has been extremely disappointing. We would not recommend this company. It's clear that once they receive their nearly $5,000 payment, customer support ends.

Honest work, amazing service, very efficient. Definitely will be using them moving forward.read more

We were so lucky to find this place! We thought we were going to have to replace two bathroom…read morelight fixtures because the glass was broken on one and there was a short on the other. Matt was able to fix the short and found replacement glass for the other even though it was twenty years old. So the total was under $100 when we thought we'd be several hundred into replacement fixtures. That said, they had some beautiful fixtures and we would definitely look there if we needed new lighting. Thanks, Matt!

I purchased 3 trim kits for recessed lights. When the trim kits didn't fit the smart bulbs I wanted…read moreto use, I tried to return them. The owner of the store told me I couldn't return them and then said it was because I didn't ask about their return policy. If it was a special order product that was non-returnable, I should have been told that before I purchased. Do not buy something from this shop if you have any expectation of being able to return it if necessary.

Very knowledgeable and good price. I'll definitely use them again in the future. .read more

Abel and his team were great to work with. They did my irrigation and landscape lighting. I was…read moreoriginally slated to go with POE out of Elmhurst and they jerked me around and were way over budget. They did the jobs in a day and a half. They had to come back a week later for some tweaks and they were great about it. They were neat (well as neat as you can be with irrigation). The communication was great, they were consultative and flexible. I'm very happy.

I truly wish I had nicer things to say. Crest has been a Chicago staple and when I finally was…read moreready to upgrade my lighting again I went back to the place that had been tried and true for me years ago. But it seems that era has ended. I came in a hot mess, I have no design skills. I relied on the sales person to help me and I thought she was amazing. She was kind, patient and seemed to really get me and my condo style - benig "vintage" and wanting to modernize was beyond me. She was super helpful and made me feel like she knew exactly what I needed. That was until I left the showroom. I ordered two ceiling fans from her that day, it wasn't cheap. I also ordered one I'd found on my own online. I hired someone reputable to install them for me and I was all set. But then they left and within days the two I purchased from Crest (different manufacturers) were both on the fritz. Hard to believe for sure, but both manufacturers agreed this was a fluke and they both had inherent issues requiring replacement. And then I had to replace them, which meant I had to pay for the labor again. One of the fixtures is in a room I hadn't needed the fan for in the first year. But then I did, and it didn't work. At that same time I noticed the on/off switch wasn't working properly either. I called the manufacturer and they agreed it was a warranty claim and to call Crest to replace the wall switch. Not something I feel comfortable doing on my own. When I talked to Crest, they said they'd order me a part and well... they did but never called to tell me it had come in. I called on my own three weeks later and they said it was there waiting for me. I verified I could wait for the weekend to get it. Of course they are closed on Sundays so It had to be during the short Saturday hours. I raced to get there in the window only to find a lot of confusion. It wasn't waiting for me at all. The woman who said she'd call me was there and surprised I was asking questions. She said she hadn't heard back from the manufacturer to answer my question about paying for labor, and they all just threw their hands up and said they couldn't help me because the manager wasn't there. Let's just say it's the end of an era and I won't be back for business in the future. Good luck with your purchases after you leave the store.

Pardon the pics as they were closing and turned off the lights... but I just wanted to show how…read moremany beautiful options they have and big this place is. We worked with Davis and he was super helpful and attentive. They have lights, fans, and other indoor and external fixtures and decorations. We will definitely come visit again.

Knowledgeable and very professional . Came as scheduled and…read moreresolved the problem. Reasonable pricing.

Called for an exterior outlet repair and a new outlet install above a counter on an interior wall…read more They sent out great staff, handled the project carefully and quickly. Will be using them again. Great communication and fast booking. 10/10

A+++++service, style advice and repair from Jamie and Mike . We not only got two stylish new…read morelampshades for our vintage and ceramic lamps but feel like we made friends as well . Thank you thank you!!! Linda + Sandy.

The Lamp Shader is the place to go to for the most beautiful, high-quality lampshades to fit every…read morelamp. Jamie is a genius at finding the right harp, shade and finial for your lamp. Excellent service and products in every way! They are friendly and helpful.

Purchased a part to a lamp. A very common part. Wanted to return and they said no…read more Very bad customer relations. Will never refer them or shop there.

My brass looks better than new. The service was very fast and courteous. I'll take other metal to…read morebe refinished. I trust their workmanship.