I am writing to express my extreme gratitude to Drew Tosi, the manager of the Winnetka store, for…read morehis help with an order. Drew took the time to sit with me and understand my needs. He went above and beyond to work with me, assuring me that his priority was achieving the most optimal outcome possible. Kudos as well to Lucy G., the customer service representative I spoke with on the phone. Lucy encouraged me to return to the store and speak directly with the manager to be sure that the company could address my situation properly. It isn't always easy to get good customer service these days, but Drew and Lucy deserve high praise for their stellar attention and responsiveness.

I love Serena and Lily and have decorated with their wallpaper, furnishings, and fabrics for years…read more I am sad to report that the design shop in Winnetka does not have the capacity to serve walk ins. I've walked in three times in the hopes that I caught them on a bad day, but on each occasion, all staff members are on the phone and might as well be talking to people calling the online service number. You would think the point of an in person store is to serve people in person. I would recommend making purchases online, as going into the store is not at all helpful.

Sales help encouraging to the novice shopper. Delightful…read moreselection of kitchen tables and comfortable chairs The love seat and ottoman were just the right size for my apartment. Many years ahead for what I paid. Talk to me. A few more pieces are coming tomorrow.

Kat was great! We were struggling to find a mattress that wasn't too firm. We ordered one and had…read moreit delivered and found it to be too hard for what we needed. After going back to the store Kat worked with us very closely and very professionally to make sure that we got the right mattress. Thank you, Kat!

This store advertised a napkin ring online with a picture of a box of 4 napkin rings and with a…read morewritten description of the napkin rings (plural). I ordered what I thought was 3 sets of 4 and was shocked when only 1 box arrived with 3 rings and an empty slot where the fourth should be. When I called to find out what happened they eagerly offered to sell me 9 additional rings to get me to the 12 I was expecting. They were not willing to reimburse their shipping to me nor my cost to return ship to them although their representative acknowledged the mistaken item description was their fault! Disappointing and concerning business practice. I wouldn't order from them again.

The sales help at this store go the extra mile to make sure you get exactly what you want. They…read morefeature dishes, flatware and glasses you won't find anywhere else in Chicago. Macy's, Bloomingdales and other housewares stores do not have their merchandise.

Quick notes on furniture shopping:…read more I learned of Casa Spazio from the lounge setup at Expo Chicago at Navy Pier. I went in to the store a few days later and really patient, friendly service. I loved two of their sofa pieces with movable backs and the flexibility on customizing it. Prices were competitive for the european contemporary style. The downstairs area had sale pieces too. I got a different sofa from elsewhere, but this place was on my top 5 after looking at about 30 stores.

Ordered 2 cabinets for our living room and product we received looked nothing like what was…read moreexplained to us (they didn't have in store). After waiting 14 weeks for these cabinets, we received this incredibly cheap looking product. The craftsmanship is terrible (see pictures) as the doors don't even align with the frame (note, 2 cabinets were over $1,500, you wouldn't think they looked like someone made them without tools). We instantly told them about the issue and their response was basically "sorry, you ordered them". These were not custom but simply a standard order for merchandise from their vendor yet they refuse to stand behind their product or recommendation and accept a return. Wasted lots of time and money dealing with this awful situation. Disreputable business.

Prices fair. Elderly…read morestaff very nice mostly. I like that they carry vintage vinyl.

Cool little locally owned thrift store with clothes and other fine gifts. It's surprisingly…read moreaffordable for around here. Winnetka isn't known for having affordable stuff. Get some things on the cheap. They also have a few sales each week. Basically it looks like a typical small thrift store, but the difference is the quality of what they have. It's mostly clothes, and a few knickknacks. There's also home goods like glasses and plates. Clothes aren't falling apart like at some places that are cheaper. The service is also friendly. Get here for some good finds and fairly cheap. It's a little more expensive than Goodwill but it's better quality. There's something to get as a gift or for yourself.

I have to admit that I haven't (YET) purchased anything from MegMade but have inquired and visited…read morethe shop over the past couple of years ever since I saw her pieces at the Randolph Street market. Meg and her team are super creative and helpful. Her pieces fit into any home and interior style. I also feel like their marketing and space is just really genuine and friendly! I saw someone mentioned they took stars off for items not being on 'sale' during this time. I gladly will support local and handcrafted any day. Thanks Meg and team!

I would like to update my review. I did have the sofa redone at your shop. We discussed ad nauseam…read morethat it would be a comfortable soft sofa and that the velvet would not attract as much dust and lint as it does. You said it was specifically a better product. I had another chair recovered in velvet at Calico Corners in Wilmette and it does not attract dust and lint at all so it is not necessarily a function of all velvets. You were not nearly as helpful as you sound here on yelp when I had these complaints after the sofa was done. You' were completely unresponsive and refused to assist any further. At minimum, the sofa should've been comfortable and you definitely did mislead me on your product.

If you've read some of my reviews, you may know that I love home decor/interior design shops. I…read morestumbled upon this one whilst wandering downtown Winnetka. It's a nice shop with some lovely items. What drew me in was seeing some nice photo frames when I peeked in the windows; they had some nice ones but not quite what I was looking for. They had 15% off Christmas stuff when I was in but I didn't see anything I needed (and other similar shops I'd visited in Uptown, Andersonville, Wilmette, and even down the street in Winnetka had 40-60% off Christmas items, so it was easy to pass). Staff were friendly and I was greeted by both employees within moments of entering, both happy to help me find anything if needed. If you're looking for a gift, decorating a home, or need advice on either, Madarine Home would not be a bad place to shop. There's a step in order to enter the store, so you may want to call and find out if they have an accessible entrance if you can't manage the step. There's parking all around this shopping district that is free.

From the owner: Mandarine Home is a home goods boutique and full-service interior design firm servicing Chicago's…read moreNorth Shore. Pop into our Winnetka store and get inspired by our colorful and chic furniture, lighting, pillows, rugs, and accessories.

Once again, I turned to Linly Designs for help furnishing my new home--and once again, they…read moreexceeded every expectation. Years ago, they completely transformed my space, leaving not only me but my friends and family in awe. So it was a no-brainer to return to them. While they no longer offer full interior design services (which is a real loss for anyone who hasn't experienced their magic), they more than made up for it with their stunning selection of Marge Carson furniture--an iconic brand with nearly 80 years of design excellence that Linly Designs now proudly owns. The result? A match made in design heaven. The quality of the furniture is nothing short of extraordinary--elegant, timeless, and meticulously crafted. And Linly's service? Still first-class, just like I remembered. From consultation to delivery, every detail was handled with care and professionalism. The best have truly partnered with the best. I couldn't be more thrilled.

Everyone there is extremely friendly and helpful! They have very unique and exclusive merchandise,…read moreand are great at design and remodeling. Would recommend them highly!

Jeff diagnosed the problem with our fireplace and was able to repair. easy to work with and…read moreexplained everything well

I am a loyal customer of Hearth & Home and I have purchased my Solaire Grill from them back in…read more2008. Through regular service and maintenance the technician has kept my equipment in fine working order keeping my grill in reliable working order for nearly 18 years. I appreciate their professionalism in maintaining an important part of my seasonal outdoor activities.

Besides being a supreme craftsman, Ray is a purveyor of marvelous oddities like the…read morerecycled-aluminum creatures--flamingoes, penguins, pigs, roosters--that I've collected over the years. These all-weather friends "hide" in plain sight, peeking out from behind trees & shrubs, delighting toddlers, amusing passersby. Yesterday as I turned onto Ridge in Wilmette, a green dinosaur in front of Ray's shop flagged me down & asked where I've been! He & his brilliant friends, peacock & owl, made me laugh--& for a moment I forgot about Covid 19, my husband's stroke, the war in Ukraine, global warming. Who could resist that? And so our menagerie grows--in size & popularity. Thanks to Ray

I stopped in for the first time as I was driving thru our…read moresmall antique section of town off Ridge Rd. Studio 817 was exactly like an antique shop should be! A seemingly completely unlimited selection of whatever you never thought you needed but now cannot live without. The owner walked me thru the store showing me wooden tables, measuring to see if it was the right size, and saying "I have this one also..." He was so thoughtful, even offering to build a tabletop top to my exact measurements. Don't miss stopping by this cute store for what he has and what he can build.