Do you want the cheapest shoe repair in town? Don't go here. Do you want your expensive shoes…read morerepaired correctly? Would you like the leather sole pounded flat again and the corking replaced so that the shoes are more comfortable than when they were purchased? Would you like to be told when a pair of shoes is beyond repair and not worth the money? Do you need a nice leather belt or the correct color polish? Then this is the place for you! Skilled shoe repair is very hard to find nowadays, but if you wear good shoes you need a guy and this is the guy.

The shop is filled with smoke upon entering, sometimes mild, sometimes heavy enough to make it…read morephysically unpleasant to be in there. I dropped off some luggage to be repaired, but the idea of sitting in smoke for a week bugged me the more I thought about, so after an hour I went back and canceled the repair. I am glad I did so because it still smells of tobacco smoke after I got home. If it had been repaired there I'm afraid it would have been effectively ruined for me, because I won't put my clothes into a bag that smells. Service was quick and friendly, and I really want to support the idea of repairing things instead of just buying a new one, but I simply cannot be in this shop or leave my stuff here.

Call before you go there to make sure they are open! The hrs posted on yelp are not what is posted…read moreon their door, and when I went there on a workday at 3:30pm during the hours posted on their door, they were closed. Work they did in the past has been good.

I am extremely grateful and thankful of Noah's craftsmanship with my Burberry boots. He fixed and…read morereplaced it like it's brand new and with even better soles that will last me years. Amazing customer service! Will definitely be back and worth the trip

They fixed my sneakers' sole after another shoe repair place told me they couldn't. They look brand…read morenew.

There are no words for the quality of Arturo's work. His work is meticulous, detailed and resonably…read morepriced. Best of all? Done quickly. He restored my Louboutin shoes back to like new condition. He is the go to person for retoring your red sole shoes. He is now repairing a Vuitton and Prada bag and I brought the rest of my Louboutin's in for him to restore. This guy is the real deal, I couldn't be happier.

Just picked up 2 pairs of shoes. I wanted rubber protection for the bottom of the shoes so they…read moredon't slip and last longer. Very messy job! There was black dye all over the shoes including the leather straps. My brand new pair of light gray heels (purchased for ~$400) look worn. Won't be returning!

This is the quintessential quirky, neighborhood business, led by salt-of-the-earth George and his…read morefamily, run out of his basement. My needs were minimal, my shoes required another two holes in its straps to fit me better. George did this within two days, and the price was oh, so reasonable. But more than that, the holes were well-centered and measured out so it spaced like the other holes, and the exchange was quick, yet personable. Tahnk you George and company!

Excellent attention to detail on alterations, courteous and professional, respect the timelines…read morethey give you for completion of any tailoring projects. Overall excellent place.

The tailor/owner is very quick and competent. I bought in an elaborately embroidered coat to have…read morethe sleeves shortened and he confirmed it would be easy, even though there were a strap and buttons past the point that needed shortening. Looking at it now you'd never even guess the sleeves were altered.

Very hard to find this level of quality workmanship nowadays. Greg does impeccable work and truly…read morebrings shoes back to life, almost like the day you first bought them. He's worked on high-end shoes for both my wife and me, and the results have always been outstanding. I wouldn't go anywhere else.

Greg does quality work. We were so impressed and happy to find a cobbler after moving to Boston. I…read morehighly recommend.

The best! I have been going here for many years. The best for shoe repairs, zippers, and or if…read moreyou need a belt

Brought in a couple shoes for him to look at and he yelled at me and would really give me any…read morereasons why he couldn't repair them lol

Steve has fixed my handbag zipper in minutes, very great service!…read moreHe's fixed shoes for me in the past too! And he has keys no one else seems to carry around the Boston area!! Thanks very much!!

Amazing work & super quick turnaround! I walked in with boots that needed new heels, soles, and a…read morepolish, was told it could take up to a week during a busy time of year but got a call/text that they were done the next day. The new soles feel much more durable than the original soles, fair pricing & friendly service. Highly recommend!

Great work. I came in with a vintage leather handbag that had a broken strap. He was honest with me…read morethat the leather wasn't in great shape and even if he fixed the strap, there would be more issues down the line. I appreciated the honesty so that I didn't fix it without knowing it could be for nothing. But I opted to have it fixed and purchased his recommended leather conditioner. Only $15 for the repair. Maybe it won't last a long time but I love the purse and will give it the best chance it's got.

I have never written a review like this before and I won't pretend there are no spiteful feelings…read moreon my part, that would be a lie. However having gone through what I just did though and knowing the generally good reputation this business has, I feel like I owe it to others to at least try to get the word out everywhere I can and hopefully stop someone from making the same mistake. I had gone to Dave's once before and despite some customer service issues(they somehow lost track of the shoes for a few days) I was impressed with the repair job so I wanted to give them my business again. I took in the shoes my husband bought specially for our wedding to address a few scrapes from a fall he took during the reception. When I picked them up yesterday, they looked different in a way I couldn't place right away but the scratches were better and I had to get back within my lunch hour so I paid and left. It didn't process until I saw them out of the bag at home that they had totally polished over the unique burnished finish and made them a uniform dark brown, completely removing a large part of their charm(see the photos of the brown shoes I'm uploading for reference). My husband and I were devastated. We're not rich, nice shoes like these were an investment piece for him and held sentimental value for both of us. It could be they saw this as necessary to cover the scratches, I can't be sure. What I do know is that I was never asked or even told about it. Even all that by itself might not have been enough to get inspire me to write this review though, that is owed completely to how they handled it. I called them to complain. I won't lie, I was still upset and it probably showed in my voice. I made a very active effort to keep my words civil though and explained the issue plainly. I wasn't interested in anything except an acknowledgement and potential advice to fix this. Once I finished explaining, they hung up on me. I called back, ready to give them the benefit of the doubt that it was an accident (even if I doubted it personally). They picked up and immediately hung up again. Disgraceful. Entirely Disgraceful. To the owners: I took the shoes and paid you, I acknowledge that and realize I don't have the power to do much here. However, as someone who works just around the corner, I am going to do my damnedest to caution anyone I can away from you. That probably won't do a hell of a lot, but I like to think you won't get off entirely scot-free for treating me like garbage. If it also helps someone else stay away from my mistake, even better.