This auction used to be great -- I've bought a lot of cars from them in the past. But lately, it…read morefeels like they've turned into a complete scam operation. I recently bid online and caught the auctioneer making me bid against myself. I placed a bid at $3,759, and they claimed there was a $4,000 bid and pushed me to go to $4,100. I held off -- and suddenly they "rolled it back" and sold me the car for $3,750. Shady. Even worse, they forced me to buy a non-running car I never bid on. We spoke to a manager who insisted it came from my IP address -- but I know 100% that we never placed that bid. Still, we paid for it just to avoid the hassle. After towing it, getting it to a shop, and trying to get it running, we found out the transmission was bad too. Again, this was a car we never wanted or agreed to buy. This week, I won a bid on what looked like a super clean 2008 VW Beetle convertible. Every photo showed the top down -- no mention or photos of any damage. After paying, we saw the car in person and the top was up and completely trashed -- ripped everywhere. The armrest was destroyed. If the listing had shown the real condition or even mentioned a torn convertible top, we never would've bid. Buyer beware. I'm completely done with this place.

Over the past year, I bought around 30 cars from this auction -- every single one had serious…read morehidden defects. Titles for some took over 45 days to arrive, and none passed the smog check. One car couldn't even leave the yard, costing me thousands to repair. This auction is a nightmare for dealers. I strongly advise all dealers to avoid buying here.

DO NOT bring your car here -- even if your insurance recommends it. If you've just been in an…read moreaccident, the last thing you need is more damage and stress, but that's exactly what this place gave me. My car was sent here only to be inspected -- not repaired, not touched, not taken apart. And yet, when I got it back, it was completely violated: My seat covers were torn off the strap's were cut Both mirrors were tampered with and broken My visors were ripped off And worst of all, they cut off my steering wheel cover There was zero reason for anyone to be inside my vehicle. This wasn't part of any repair order. I had photo documentation of exactly how my car looked before it was taken to them -- so I know for a fact none of this damage existed before. They take no accountability for what happened and offered no explanation. It's clear they don't respect customers, their property, or professional boundaries. If your insurance suggests this place -- say no. You are not required to use their recommended shops. Protect yourself and your car. I repeat: STAY AWAY from this place.

This company was supposed to come pick up my car (which was a total loss following a collision)…read more The other driver's insurance company said these guys would come get the car on Friday. I was home all day waiting to hear from them. Then they told the insurance company that they called and there was no answer and no voicemail, which is absolutely FALSE. I did not have a single missed call, and my voicemail worked fine. Then I left two messages for them and waited on hold for an hour before they disconnected me. NO ONE ANSWERED and no one called back. Horrible business.

I have been taken care of by Eco Drive since the company was founded, for 15 years now…read more The company president, Mr. Suzuki, is a very honest and trustworthy person. The other staff members are also very friendly, polite, and helpful. In particular, I have often been assisted by Mr. Iida, the Torrance store manager, Mr. Okuda, the mechanic, and Ms. Sherry from customer support -- all of them provide excellent service. It is reassuring to see the same familiar faces even after so many years. During the 15 years that I have been receiving their care, there have been times when problems have arisen.  However, they have always responded sincerely. Their sincere response in difficult situations has led to even greater trust. I recently visited the new office that was relocated this April. It's beautiful, well-located, and easier to get to than before. For anything related to cars, I highly recommend Eco Drive.

I leased a Prius from Eco Drive after moving back to Los Angeles from Tokyo after 13 years. I had…read morethe car for almost 2 years, and Eco Drive's staff has always been extremely helpful and supportive whenever I had questions or issues. I would recommend their services and will definitely do business with them again, if the occasion arises.

I came in ready to buy a ~$30K (after taxes) car TODAY, on my credit card, on the spot. I knew…read moreexactly which car I wanted, but there were a couple of other good options too, including a Model S. They (Mario and some other guy) acted like they didn't even want to give a test drive of ANY car. Because I'd just been in an accident, I needed to make sure the suspension actually felt like a luxury car. LOOK--I've been buying cars for a looooooooong time, especially sports and LUXURY cars. This was hands-down the ABSOLUTE WORST car-buying experience I've ever had. I was looking at three cars I was ready to buy TODAY, and what these idiots didn't realize is I needed to leave with a car today. While I was waitin to testdrive the Model S, they kept asking me, "How are you going to pay for it?"--as if I'm broke--before even letting me drive the cars, AND as if I OWE them an answer... DUDE, we're not even near that part of the process yet! THIS is the WEIRDEST SHI* I've ever experienced in my entire f*ing life. At Lexus they wine and dine you, free cappuccinos, snacks pastries popcorn.. give as much time is necessary getting you comfortable in the dealership. This is why Ive spend $70,000, $45,000 on a car there. These idiots didn't get the memo!! So OF COURSE I left when they made it feel uncomfortable. I go to another car dealership which didn't have anything I was interested in. but I met this young Asian guy from Korea who was also car shopping. he was looking for a convertible Mustang or convertible bmw. elegant cars had a convertible BMW in his price range! they LITERALLY had a DOUBLE SALE OPPORTUNITY!! I came back specifically to test drive the Tesla Model S, butNOW i brought this new friend who was ready to buy rt away... and again they're asking how I'm going to buy it without first making sure I even like the car. then even though the BMW convertible is listed online for sale they told the Korean boy that the BMW wasn't working at all..! I was like wtf!? I asked about the car earlier they never told me that! #HELLASHADY That's not how you sell ANY f*ing thing. Danny brought out a paper with the Model S's price, title and taxes total of almost 30k and I'm wondering why! like I already know what the price is, the price is no problem for me, and I STILL hadn't test drove the car yet!!! so it was just the strangest interaction that just was hella awkward which challenges explanation. Their hella f*ed attitude lost an EASY $30K LAY-DOWN. All they had to do was let me test-drive the two cars I was interested in. I would have paid and left! But in this scenario I simply just left LOL #DUMB #EXTRADUMB I honestly started questioning whether they sell cars AT ALL.

I recently purchased a car from Elegant Auto Sales. I just wanted to wait a few months of owning…read morethe car before leaving a review. I called Elegant Auto Sales and scheduled a next day appointment with Mario for the car I was interested in. When I arrived, I was quickly greeted by Mario and another employee there. After visually inspecting the car, I went on a test drive with Mario. I appreciated the fact that I wasn't rushed during the test drive, unlike other dealerships I've been to in the past. It gave me the confidence that they weren't trying to hide any issues with the car. Satisfied with the test drive, I decided to purchase the car that same day. When I mentioned I would be paying in cash, Mario offered to drive me to the bank so I can purchase a cashier's check. I've visited numerous dealerships before with the intention of paying in cash, but none of them have ever extended such an offer. Since I had taken an Uber to the dealership, I took Mario up on his offer. I've owned the car for six months now and it's running great with zero problems. I've noticed that most of the negative reviews are from people who chose to finance their car and are angry with the high interest rates. If you're paying cash, like I did, you won't have to worry about that. My only complaint is that it took two months to get my car registration in the mail. I don't know whether this was the dealership's fault or the DMV's fault, but it made things really inconvenient for me since I was unable to insure the car without the registration. TL;DR: If you're paying cash, this is a good place to buy a car. I'll definitely be recommending this car dealership to people I know.

Great service, very reliable and great price! He was able to tow my car and deliver it in a matter…read moreof 30 mins.

these guys are always nice…read more i've had to get my car unlocked or a tire fixed or a car towed here and there and they always come through

This place is a total rip off!…read more Filled with incompetent, ignorant, degenerates as hourly employees. All they do is sit around and have poor communication skills. Unable to articulate a complete sentence. Avoid having your car towed here at all costs. There needs to be a 0 star option.

Chris was a horrible yardman. He took an extra 20 minutes to bring my car back. Because I think he…read morewas listening to Apple Music radio in my car for 10 minutes. What he was doing for those extra ten minutes is beyond me!

Pleas stop saying that you car about customers. I put down 7500 from a settlement handled by…read moreMaximus Law who is the son of the owner of Car World. In the guise that you guys were doing me a favor. The car was totaled even though it was not a total loss. This is done because it leaves the consumer without s car or without a down payment. Predatory practices. The idea is for yogi to never own the car.

A Scammer on offer up called Jafer J. Sent me to this dealership and he didn't show up. My main…read morereview was removed by Yelp because I asked to report the cyber scams officially

Terry was fabulous !! You hear horrible things about towing…read moreservices but I think it's all about employees individual personalities. Terry greeted us with a smile and her demeanor was great! She was all about helping and providing the necessary information. Please ask for Terry she will change your perception on * rude employees ". Terry you are Awesome!! Thanks for your assistance this morning.

Where do i begin... my husband called and went in person and both times he got horrible customer…read moreservice . Our car got stolen I would have thought they would have more compassion. waited a while to be attended all the way to being done . Said the engine was blown which wasn't true at all Said it was undrivable and it ran once we had another tow truck help us take it out . They were making it seem like our car was junk and we don't need it . I read all the reviews and was worried on what I was going to walk into .

This place will sell you a car claiming it has a clean bill with no mechanical problems only to…read morefind out its a lemon, and they will avoid at all cost to avoid the window of warranty.

Nice independent auto auction with good prices! All office employees I've interacted with have been…read morefabulous (frank, Jose, Leticia). Security staff is a little abrupt but understandable given the neighborhood is pretty rough.