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    Elegant Auto Sales

    4.0 (42 reviews)
    Open 10:00 am - 5:00 pm

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    Alessandro B.

    This is by far one of the most honest and fair used car dealerships out there. They helped my mother finance her dream BMW x5 and offered a more than competitive rate after patiently walking us through all our options. With less than that 70,000 miles, we got it for an absolute bargain. They really have the best interest of the customer in mind when they sell you a car, which isn't all that common these days. Mario and Daniel did a great job for us and I would definitely recommend checking it out!

    My son bought his first car and he's so happy!  Thanks Mario
    Traci M.

    My son found the car he wanted online, a 2010 Nissan Versa with only 65,000 miles on it in our price range. When he called Mario at Elegant Auto Sales to make sure it was still there and he was happy to find it was. I was skeptical about going to such a small dealership but was pleasantly surprised with the whole experience. No pushy car pitches or trying to get us to buy a more expensive car. Mario had to move a bunch of cars so we could test drive the Versa. The car looked in perfect condition, it drove well so my son decided this was his car. The financing part went so smooth, Mario got us such a great deal, we told him what my son could afford in terms of monthly payments and he got the payment below the number we gave him. This was honestly the smoothest car buying experience I have ever had... Thank you Elegant Auto Sales! I will definitely recommend you!!

    Vehicle completely burned two weeks after purchase due to fail full inspection from elegant auto sales

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    13 years ago

    Bought a car here in November. No hassle no haggle. I was out the door in a few minutes. It's been three months now and no problems. Thanks.

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    11 years ago

    Awesome dealer. Got mini copper from them , so happy .

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    Ask the Community - Elegant Auto Sales

    Review Highlights - Elegant Auto Sales

    I called Elegant Auto Sales and scheduled a next day appointment with Mario for the car I was interested in.

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    Car Lux

    Car Lux

    3.1
    (560 reviews)

    I purchased a low-mileage Lexus from Car Lux after comparing several dealerships in the area. The…read moreselection of luxury and late-model used vehicles was impressive, and the salesperson gave me plenty of time to inspect the car and take it for a test drive. The financing process took a little longer than I expected, but everything was explained clearly in the end. Overall, I'm happy with the vehicle and would shop here again.

    If you're looking to get scammed and have your time wasted, this is the dealership for you…read more We contacted Car Lux Inc. after finding a vehicle we were interested in. We told our salesperson, Maximus, that we had the money ready and would be driving down from Northern California within about a week to purchase it. Instead of simply holding the car, he immediately used pressure tactics, claiming it would likely sell unless we put down a **$500 refundable deposit**. Once we paid the deposit, the dealership marked the vehicle as sold and removed the listing, CarFax, and all of the vehicle information from their website. When we later asked for the CarFax again, Maximus suddenly became "too busy" to respond, despite previously replying almost instantly. Before making the trip, we specifically asked if there would be any issues paying with a cashier's check on July 4th since banks would be closed. Maximus told us to send him a photo of the check several days in advance so he could have it verified beforehand. We did exactly that, and he confirmed everything was good to go. After driving several hours to the dealership, everything fell apart. First, the vehicle was nothing like it had been represented. We were told it had new tires, yet the front tires had a 2012 manufacture date. The car was filthy, covered in scratches and paint chips, had faded paint, broken buttons, rattling mirrors, suspension issues, exhaust problems, and cheap aftermarket parts. Based on its condition, it likely needed close to **$10,000** in repairs. After spending hours test driving the car and completing paperwork, we were suddenly told our cashier's check had **never been verified**, despite Maximus previously confirming that it had been. The only option they offered was financing, which conveniently came with numerous undisclosed fees. Maximus repeatedly insisted he had verified the check until the finance manager called him out in front of us for lying and told us he would be **firing Maximus because this wasn't the first time he had made this kind of mistake**. Whether that was genuine or just for show, it was incredibly unprofessional. Read every line of the paperwork. The contracts included several undisclosed fees and add-ons, including a vehicle tracker we never requested. We believe many of these practices are deceptive, and **we will be filing complaints with both the FTC and the Better Business Bureau (BBB).** To make matters worse, getting our refundable deposit back became another ordeal. After we decided not to purchase the vehicle, they repeatedly stalled and told us to leave, promising they would send the refund later. We refused to leave without our money and informed them that we would involve the police if necessary. The moment law enforcement was mentioned, our $500 refund was processed within minutes. This was, without question, one of the worst dealership experiences we've ever had. Between the misleading description of the vehicle, high-pressure sales tactics, contradictory information, questionable contract practices, and the difficulty getting our own money back, I cannot recommend Car Lux Inc. to anyone. Save yourself the time, money, and frustration, and buy your car somewhere else.

    Airport Marina Honda

    Airport Marina Honda

    4.0
    (1.4k reviews)

    I went in to get my 2025 Honda CR-V serviced and ended up leaving with a 2026 Honda CR-V, thanks to…read moreDeje Kelly. I really do thank him because he took the time to explain the difference between purchasing and leasing a vehicle. This is something that no one else has ever done. He went beyond just trying to sell me a vehicle and moved into the area of finances. This is very important to me. His manager Carlos Lopez further explained leasing and the advantages of it - considering my situation. He worked with me on the contract, making it so I had the coverage I wanted, with a monthly payment I could manage. Both Deje and Carlos answered all my questions thoroughly and patiently. They were kind, courteous, professional, attentive and created a no rush, no pressure atmosphere. I want Honda to know that they are both excellent representatives of your corporation. It's because of them and the rest of the excellent service team, led by Lyle Ota (I have to acknowledge Lyle), that I will continue to be a Honda customer.

    do not use them even with costco auto dealer program. put a different zip code for a different…read moredealership. they still play the same games as people in the past have commented on yelp: car is not on their list of approved costco discounts, car fell off their list of approved costco discounts so you cant get the discount, absurd mark ups on dealer installed items. if you do use them ask for costco master price list immediately or just walk. costco reps confirmed they are required to show you at the time of meeting with a sales person. they play games and do not show you the agreed upon costco discount so you have no clue if they are being honest about their discount or not. how costco hasn't removed them when the same issues since 2018 have not been resolved is beyond me. they force you to do dealer adds even on cars in transit. they are extremely slow to respond once they get you in. they were so fast and helpful when you put your request in to costco but once it came down to discussing the deal, thats where everything fell apart. unwilling to move on dealer adds, try to double dip on dealer installed items and will try to charge you extra for labor even though their price list says "installed price". high pressure sales tactics to try to play into your fomo. they the embodiment of why people hate dealerships and why people want direct to buy from manufacturers. EDIT: Spoke with Brian the GM and he did apologize for the experience. He was extremely friendly but unfortunately what is done is done. If we are in the market again for a car, I will try to contact Brian to give their dealer another chance. Will increase to 2 stars from 1 as he was very open to criticism and understood why we were upset with the whole situation.

    Chevrolet of Culver City

    Chevrolet of Culver City

    2.7
    (664 reviews)

    Just purchased my truck from Mike Halavi, most handsome sales person on the lot, by far!!!!…read more Mike was awesome to work with and he fully listened and worked on my concerns. Honestly didn't come with intentions of leaving with a truck but glad I am!!!!!

    I had an extremely disappointing experience at this Chevrolet dealership in Culver City…read more I spent nearly three hours of my morning driving there, discussing the vehicle, and trying to work out a deal--only to discover after I left that the truck reportedly had a lemon/branded-title history. That information should have been disclosed upfront, before I invested my time and seriously considered purchasing the vehicle. The salesperson I worked with was friendly and helpful, but the sales manager completely torpedoed the deal. I brought in my F-150 as a trade-in and had already received another offer close to $40,000. Instead of working with me, the sales manager told me to sell my truck to another dealership and then come back. When I asked about negotiating the nearly $70,000 truck they were selling, he said, "We're like CarMax--the price is the price." His tone was rude, dismissive, and unapologetic. He made no effort to explain the dealership's position, build trust, or make me feel comfortable with such a major purchase. He simply stated his terms and acted as though I could leave if I did not like them. I ultimately shook his hand and walked out. A dealership selling vehicles in this price range should demonstrate professionalism, transparency, and basic customer service. Unfortunately, that was not my experience here. I wish I had checked the dealership's reviews before wasting my morning. I will not be returning.

    LA City Cars

    LA City Cars

    2.3
    (312 reviews)

    I had a great experience from start to finish. The team was able to upgrade me to a newer model of…read morethe same vehicle, which was an unexpected bonus. Everyone was friendly, helpful, and made sure I was happy with my purchase. You can tell they really care about their customers.

    I wish I would have seen these reviews before I went to this dealership…read more THIS DEALERSHIP INTERACTION WAS ALL WITHIN 20 MINUTES AND I WAS NEVER OFFERED TO TEST DRIVE, NOR DID I GET TO SEE THE CAR: I was texting with what I later found out was a program, walked in and the guy at the front was completely rude about my last name (I have two last names and gave him both) "Which one is it?". I was directed to a desk where a sales woman named Chi came to greet me. Chi was completely professional and I was instantly relieved by her professionalism after my walk in experience. Chi steps away and brings a print out with the cost of the car, "add-ons", "fees", taxes, etc. I expect a dealership to offer me add-ons so I was prepared for that. I was NOT expecting the add-on's not to be listed with more than a cost of an additional $7000, plus $895 for another fee. Nothing was line itemed and the cost provided to me was more than $47,000 for a car I was expecting to pay $35,000 plus taxes and registration fees. At $47,000 I could purchase brand new Tesla Model Y *Look at Tesla's official website*. Under current California consumer protection principles and regulations like the Consumer Legal Remedies Act (CLRA), dealers must disclose that these products are optional. They cannot be presented as mandatory requirements to complete the purchase or secure financing. I declined and she needed speak with a manager. A guy comes out, does not introduce himself, does not sit, does not shake my hand, explains the "add-ons" without explaining what they are. I say "I do not want any add-ons. Just the car.", he talks again and I can see he's getting annoyed. I say "Are you saying that I cannot buy this Tesla without these add on's?" and he says "Yes!". I stand up, shake Chi's hand and thank her for her professionalism and say "Well this is not the dealership for me.", he says "Great!!" walks away and then I walk out. No "Junk" Fees: Charging for "valueless" add-ons--such as oil change packages for electric vehicles--is a prohibited practice. Bait-and-Switch Prohibitions: If a dealership advertises a vehicle at a specific price, they cannot later force you to pay for "mandatory" add-ons that were not disclosed in the original advertised price. This is considered deceptive advertising. Explicit Disclosure: Dealers are required to provide a written document (often under California Civil Code §2982) that itemizes the price of any products or services you are purchasing. You must give your clear consent for these items. I was a guaranteed sale. I walked in with $20,000 down payment and a $40,000 check from my credit union. I left angry but thankful for (1) I was only there for 20 minutes and (2) Chi's professionalism. I purchased a used Tesla the next morning from Tesla Norwalk (Wonderful experience!). DO NOT GO TO LA CITY.

    Hawthorne Motors Express

    Hawthorne Motors Express

    4.6
    (184 reviews)

    We recently purchased a 2017 Audi from Hawthorne Motor Express and had a great experience from…read morestart to finish. The customer service was excellent, and everyone was friendly, professional, and easy to work with. As a family-run business, they made us feel comfortable throughout the entire process and never pressured us into making a decision. They took the time to work with our financial needs and helped make the purchase fit our budget. What really stood out was their commitment to customer satisfaction. They repaired a tire that needed attention and even ordered a replacement tow cover for the front bumper after the sale. It's clear they care about their customers and stand behind the vehicles they sell. If you're looking for an honest dealership with great service and a no-pressure atmosphere, I highly recommend Hawthorne Motor Express.

    We purchase a vehicle around August 2024. Very friendly staff, a family business who treat their…read morecustomers with respect and are considerate while accommodating. Purchasing the vehicle was an easy process. We offered full cash for the vehicle and asked if the price would be negotiable, there was little to no wiggle room, so we did half cash and half finance. Drove the vehicle home the same day. On Thanksgiving evening (on our way out) the transmission went out while on the freeway. Car was loaded with the entire family, had to get the car towed to the mechanic while Ubering to our destination. We spent a couple thousand dollars in fixing the transmission, and a few hundred bucks on the tow truck along with the uber on Thanksgiving night. We haven't driven the truck for even 1000 miles and already replaced the transmission, which gives this place a 1 star rating. We did not call when the transmission went out, didn't think we'd get any consideration since we were considered owners of the vehicle already. However, we called 1-week after they responded to our google review and until today, we have not received follow up. If a follow up is received, I will post an update. The entire family was friendly and helpful throughout the purchasing process. My conclusion on this experience: I purchased a used vehicle at Hawthorne Motors Express and the transmission went out 3 months after owning it. *we are proud owners of 2 previously owned vehicles, which were purchased from Enterprise Car Sales. I know where I'll be going for my next car.

    Elegant Auto Sales - car_dealers - Updated August 2026

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