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    Elegant Auto Sales

    4.0 (41 reviews)
    Closed Closed
    Updated 2 months ago

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    Alessandro B.

    This is by far one of the most honest and fair used car dealerships out there. They helped my mother finance her dream BMW x5 and offered a more than competitive rate after patiently walking us through all our options. With less than that 70,000 miles, we got it for an absolute bargain. They really have the best interest of the customer in mind when they sell you a car, which isn't all that common these days. Mario and Daniel did a great job for us and I would definitely recommend checking it out!

    My son bought his first car and he's so happy!  Thanks Mario
    Traci M.

    My son found the car he wanted online, a 2010 Nissan Versa with only 65,000 miles on it in our price range. When he called Mario at Elegant Auto Sales to make sure it was still there and he was happy to find it was. I was skeptical about going to such a small dealership but was pleasantly surprised with the whole experience. No pushy car pitches or trying to get us to buy a more expensive car. Mario had to move a bunch of cars so we could test drive the Versa. The car looked in perfect condition, it drove well so my son decided this was his car. The financing part went so smooth, Mario got us such a great deal, we told him what my son could afford in terms of monthly payments and he got the payment below the number we gave him. This was honestly the smoothest car buying experience I have ever had... Thank you Elegant Auto Sales! I will definitely recommend you!!

    Vehicle completely burned two weeks after purchase due to fail full inspection from elegant auto sales

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    13 years ago

    Bought a car here in November. No hassle no haggle. I was out the door in a few minutes. It's been three months now and no problems. Thanks.

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    11 years ago

    Awesome dealer. Got mini copper from them , so happy .

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    Ask the Community - Elegant Auto Sales

    Review Highlights - Elegant Auto Sales

    I called Elegant Auto Sales and scheduled a next day appointment with Mario for the car I was interested in.

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    Airport Marina Honda

    Airport Marina Honda

    4.0
    (1.4k reviews)

    Great customer service was provided by Shawn! When I arrived Saturday morning, he promptly checked…read morein my vehicle, clearly explained the cost and labor, and took the time to answer all of my questions. He was professional and personable and made this entire process smooth. I also appreciate he honored a coupon I had used on the previous visit. After I dropped off my car, Shawn followed up with a call me to let me know the final price to my service had actually decreased, which was a pleasant surprise. My vehicle was ready in less than three hours which exceeded my expectations. I consistently receive great service at Marina Honda and this visit was no exception. I highly recommend their service department for anyone looking for reliable and customer focused care.

    I went in to get my 2025 Honda CR-V serviced and ended up leaving with a 2026 Honda CR-V, thanks to…read moreDeje Kelly. I really do thank him because he took the time to explain the difference between purchasing and leasing a vehicle. This is something that no one else has ever done. He went beyond just trying to sell me a vehicle and moved into the area of finances. This is very important to me. His manager Carlos Lopez further explained leasing and the advantages of it - considering my situation. He worked with me on the contract, making it so I had the coverage I wanted, with a monthly payment I could manage. Both Deje and Carlos answered all my questions thoroughly and patiently. They were kind, courteous, professional, attentive and created a no rush, no pressure atmosphere. I want Honda to know that they are both excellent representatives of your corporation. It's because of them and the rest of the excellent service team, led by Lyle Ota (I have to acknowledge Lyle), that I will continue to be a Honda customer.

    LA City Cars

    LA City Cars

    2.3
    (306 reviews)

    Awesome experience. I worked with Dan and he was such a joy to work with. Everybody felt like…read morefamily and made sure that I was taken care of, and that I got everything I wanted in a new car. I'll be driving my new car for years, but if I'm ever in need of a new car or a family member needs one we are 100% coming back here.

    Unfortunately, I felt I needed to write this review…read more On May 20th, I messaged this dealership asking if they had a BMW available. I was upfront about my situation: low credit score, past repo, no large deposit, a trade-in that wasn't in great condition, and negative equity. Even after explaining all of that, I was repeatedly told to come in and that it shouldn't be a problem. I asked multiple times because I didn't want to waste anyone's time. When I arrived, I worked with a sales agent who was honestly great. He was respectful and genuinely seemed to want to help. On Day 1, we spent hours trying different vehicles and lenders but weren't successful. I was told I may need a larger down payment (around $5,000) or a co-signer. I understood and left. The next day, I received a call and was told to come back because a woman named Natasha might be able to help. I was told she was one of the few people who could work directly with banks to try to get approvals. She seemed kind and said she would do her best. Later that night, after following up, I was told they couldn't make anything work--but that Natasha suggested I look at an entry-level vehicle like a Sentra or Chevy Malibu. I agreed. On May 22nd, I was told to come back at 1 PM because there was still a chance. After waiting, the agent told me I'd likely be placed into an entry-level vehicle and that there was a good possibility I'd leave with something. They asked about my down payment, and I explained I had $1,000 now and could provide more in two weeks. Then my file was handed to another employee and suddenly I was told there was absolutely nothing they could do. At that point I was confused. I had spent three days there, driven back and forth, and had repeatedly been encouraged to return. I politely asked if I could speak with Natasha just to understand what changed. Instead, I was directed to speak with the employee who denied it. I asked respectfully why the situation changed. He explained it was because of my negative equity and amount owed, but when I referenced information I believed had been given earlier, the conversation shifted into questioning where I got my information from instead of explaining the change. The conversation became uncomfortable, and at one point I was told to get off the phone with my partner, who had been involved in helping with the down payment. I declined, thanked Natasha, and left. I don't know if he was having a bad day, but I did not deserve that interaction after communicating respectfully and giving three days of my time. Ironically, after leaving, I was approved elsewhere with $1,000 down on a brand new 2026 Nissan. I do want to say again that the sales agent I worked with was genuinely great and encouraged me not to give up. My issue is not with him--it's with the changing expectations and communication. I hope in the future you guys treat people better. Life is already hard for people we are all trying to get better in life. Your in a business where your going to get people trying to get in better things, be kind. Lose the attitude and stop the misleading info. Also, stop having people in New York texting your clients telling them false info. Thanks! See you never again!

    Hawthorne Motors Express

    Hawthorne Motors Express

    4.6
    (183 reviews)

    We recently purchased a 2017 Audi from Hawthorne Motor Express and had a great experience from…read morestart to finish. The customer service was excellent, and everyone was friendly, professional, and easy to work with. As a family-run business, they made us feel comfortable throughout the entire process and never pressured us into making a decision. They took the time to work with our financial needs and helped make the purchase fit our budget. What really stood out was their commitment to customer satisfaction. They repaired a tire that needed attention and even ordered a replacement tow cover for the front bumper after the sale. It's clear they care about their customers and stand behind the vehicles they sell. If you're looking for an honest dealership with great service and a no-pressure atmosphere, I highly recommend Hawthorne Motor Express.

    We purchase a vehicle around August 2024. Very friendly staff, a family business who treat their…read morecustomers with respect and are considerate while accommodating. Purchasing the vehicle was an easy process. We offered full cash for the vehicle and asked if the price would be negotiable, there was little to no wiggle room, so we did half cash and half finance. Drove the vehicle home the same day. On Thanksgiving evening (on our way out) the transmission went out while on the freeway. Car was loaded with the entire family, had to get the car towed to the mechanic while Ubering to our destination. We spent a couple thousand dollars in fixing the transmission, and a few hundred bucks on the tow truck along with the uber on Thanksgiving night. We haven't driven the truck for even 1000 miles and already replaced the transmission, which gives this place a 1 star rating. We did not call when the transmission went out, didn't think we'd get any consideration since we were considered owners of the vehicle already. However, we called 1-week after they responded to our google review and until today, we have not received follow up. If a follow up is received, I will post an update. The entire family was friendly and helpful throughout the purchasing process. My conclusion on this experience: I purchased a used vehicle at Hawthorne Motors Express and the transmission went out 3 months after owning it. *we are proud owners of 2 previously owned vehicles, which were purchased from Enterprise Car Sales. I know where I'll be going for my next car.

    Elegant Auto Sales - car_dealers - Updated June 2026

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