I am writing to share a positive experience regarding a recent vehicle transaction I completed with Deluxe Motors Sac Inc., located at 1450 Sproule Ave, Sacramento, CA 95811. I recently purchased a Nissan titan that I found online. I am incredibly happy with the service provided by this dealership. Specifically, I would like to commend Mike, who was exceptionally friendly and made the entire purchasing process seamless. To my surprise, he even delivered the truck directly to my home at no additional charge. I highly recommend Deluxe Motors Sac Inc. to other buyers. I look forward to referring others to them and plan to continue doing business with them in the future. Best read more

Contacted Delux Motors this month (June 2019). Requested total out the door price with tax and license. Stated email only. Simple right? Instead, Eryck the customer service rep helping me out, didn't answer my question. Wanted to hard sale over the phone, and called me a joke? Not professional, weak service. Strong pass. read more

Delux Motors - Learn to spell check customers names. Was called a joke. Not even capitalized, too. - Used Car Dealers Near Me - Inglewood, California

Jose, Nima and Malika were all super helpful and knowledgeable. Nima, went above and beyond. He was very insightful, helped to get us a price that could work for us and had the right attitude. We had been looking at big corporate used car dealerships and found the comfort of the small family owned business was just what we were looking, the best prices, the lowest milage and great customer service. read more

Delux Motors - Used Car Dealers Near Me - Inglewood, California

I can't believe the audacity of this company, I was in the middle of financing for a car, I gave them all my private financial information and they sold it to someone else after they ran my credit. I will never do business with them again and I would warn everyone that might think to finance through them read more

My experience: Dishonest - Visit one, "We will throw in two years warranty" Visit two, "We just say that." After purchasing and driving my vehicle off the lot, It took months to get my registration. I'm not exaggerating. MONTHS. I had to call them weekly for updates. They were smooth talkers, always quick with a response and excuse, never an apology. During this time I could not legally operate this vehicle. To reiterate: I paid for this vehicle and it sat parked for months because... ? Laziness? Error? I don't know. When I chased them down the last time, they informed me they've had the registration for a while. They didn't clarify for how long, but it had been in their possession. When I asked why, they told me I owed more fees. MONTHS. read more

Delux Motors was able to work with us on the down payment and financing of a 2017 SUV. Nima and Melika were both very helpful, honest, and friendly while still being very knowledgeable and efficient with the car buying process. In the future when buying a preowned vehicle, the first place my wife and I will look is Delux Motors. read more

This is by far the best car shopping experience I had. No BS cut and dry sign here drive away. read more

Delux Motors - Just do it - Used Car Dealers Near Me - Inglewood, California

Michael was very helpful and patient with making sure my car needs were met. I reached out to them via CARFAX, and received a response within an hour. He worked efficiently to make sure I got my car, and it was purchased the next day. Thank you guys so much for giving me my dream car, it's perfect! read more

Delux Motors - Used Car Dealers Near Me - Inglewood, California

STAY AWAY FROM THESE LIARS. They deserve negative stars...... Lie number 1. The Cadillac that I wanted to see was marked as a "great price" as it was much below Blue Book value. When setting up an appointment to test drive this vehicle the next day. I had asked Ellie if there was any damage to the car and she said "NO DAMAGE. BOSS JUST WANT TO GET SOME OF THE CARS OFF THE LOT SO HE LOWERED SOME OF THE PRICES TO GET THEM MOVING". ( She knew that we had a 2 hour drive one way to get to her location and that we did not want to go that distance for a car that was in an accident. She understood this and set the test drive for 1:00.) Lie #2. When we arrived at the car lot at 12:45 the next day as scheduled, they said that the car was sold yesterday earlier in the day and all the sales staff knew that. When asked who we set the appointment up with for the test drive, we told them Ellie. They said that this was not possible as Ellie had yesterday off because it was her birthday. They then suggested that she must have contacted us from her home. Not true, as in my recent phone call history for the day before, I could show them Delux Motors phone number 310 626 9571, and that I was contacted from someone there at work. Lie #3. So the day before Ellie assures me that there is no vehicle damage but when the other employee that was working when we arrived for the test drive realized how upset we were, he divulged the fact that the car indeed had structural damage and that was why the price was so low!!! (I believe he was trying to make us feel better --- it didn't work!) Needless to say, it was a difficult day for these senior citizens. read more

Lmao these crooked thieves make me laugh, so an update to my purchase 2 years later... I spent over a total of 5000 in repairs to have my vehicle back and running last year in February, needed a new engine and also... 2 years later and they never bothered to send nor to bother with an update on my plates after purchasing the vehicle... I purchased the vehicle in 2017... we are now in 2019 and i barely recieve this text... and of course they even misspelled my actual name ... its "Enrique" you morons. read more

Delux Motors - Used Car Dealers Near Me - Inglewood, California

Purchased a Jeep Grand Cherokee from these guys (after communicating with Nima and Alex) about one month ago. They were super accommodating and friendly and though I felt the prices were a bit high for the vehicles, I found them to be otherwise trustworthy, informational, and customer-focused. My only complaints would be aesthetics: a tire popped less than a month after purchase leading to a blowout on the 5 freeway (Triple A is a must) and the passenger side had a noticeable dent but I was aware of that prior to completing the transaction. I would recommend the dealership, contrary to a number of the negative reviews and will likely return though I plan to move even further away than my location now! read more

So, I've been to many car dealerships, as I travel to Los Angeles quite a bit. I only like decent and nice luxury vehicles, and Delux Motors has never failed to make me happy. I've gotten my car appraised here, and traded in, and the whole staff of Delux is beyond delightful. I'm a car junkie, and I get bored within a year sometimes with my cars, and I go here to browse their amazing selection of high-end vehicles - Lexus & BMW are by far my two favorite cars they carry here. Before I go in, I typically browse on their website first because it is very easy to navigate (and stunning too - love it!). Their website is very informational. So I suggest, before going in, browse around their website. You won't be disappointed. I usually deal with Mike when I go there, and he is delightful! He is very straightforward with the process, and lets you know if the car has any problems. Not a deceitful person at all, in fact, very transparent and helpful. He's always helped me find the right cars. And when I'm inquiring about vehicles, and if they happen to not carry it (very rare I might add), he will look into doing a dealership transfer, etc. So don't worry, if they don't have your car, they will look into getting you your dream car. Cars a tricky business, and no one can be perfect, but Delux Motors has came close to accomplishing this goal. I love how their website is so beyond easy to use and browse, and when I go into the dealership, I'm already prepared for what I want to look for! What surprised me the most is how cozy and beautiful this showroom is. Gosh, feels like a car palace. They definitely go the extra mile to make their customers satisfied, and I appreciate that. No matter what, I'll always come here for my car, whether it's to buy, sell, or trade! You've gained a friend for life, Delux Motors. Thanks for always leaving me satisfied no matter what the situation, and always stunning me with your beautiful car selection that I believe no other car showroom on the west coast has acquired so eloquently quite yet. :) thanks delux! read more

Delux Motors - Used Car Dealers Near Me - Inglewood, California

Worst dealer on the block. First they had set-up an appointment during their closed hours. Then the car's battery was dead. Then only had one staff member working the lot so you couldn't even go for a test drive because you had to wait for the other works. Then had me waiting over two hours to just tell me they weren't going to try to check my credit. Plus all their cars are over priced. The car I was looking at had so many things wrong with it, I'm glad I didn't buy it. Stat away from this dealer if you're looking for a great deal. read more

Ellie was thorough and knowledgeable, and no games! Honest and fair. Recommend. Use them and her fit car needs! read more

These guys are a total ripoff!! I bought a car from them 4 years ago and 1 month after I bought the car all the problems started showing and to this day i've been from this mechanic to that mechanic literally every other month to fix the ongoing issues!I already spent more on the mechanical problems of the car than the selling price! Honestly save yourself a lot of time and hassle and go to a decent dealership! Im wondering how the owner can actually make a living by tricking people and ripping them off! I hope Karma come gets you one day!!! read more

These people treat you well before buying a car, but after its all downhill. First off they give you the car you purchase with almost an empty tank & dirty. You make payments & they are too busy to record it but not busy enough to not take your money -_- You go in for a service or repair & they don't give you the car at the promised time. Good price, but not good service. read more

Worse service i have gotten from a Dealership, They said they are going to call back but they don't , have to keep calling to see how credit application is going , not only that but i don't care how bad someones credit is how would you ask for $4,000 down Payment on a $9,000 Vehicle, plus the employees there that answer phones and show you cars don't have knowledge on the job. I will take my business to another place that wants to make Money ! read more

Buying a car here was one of the worst decisions I've ever made... It's sad how people don't care about anything but money and will do anything to rip people off. The people here seemed so nice at first the even spoke personably and congratulated me and my husband on our pregnancy. but trust me they are dishonest and should be so ashamed. Please dont make the same mistake We did because I am literally still paying for this huge mistake. ..I walked in here 9 months pregnant trying to find a safe and reliable car for my growing family and little did I know I bought a big piece of crap. Yes I saw some of the bad reviews on here before I decided to buy the car here in the first place but looking for a car was getting exhausting and I noticed every place around had some bad reviews, the person who helped us even asked us to write them a good review and promised us evreything would be fine. on top of everything I was running outve time and I decided to take a chance. They promised me it was a good safe car no issues. Big mistake to trust these people. It didn't take long for things to start going out on it, first the AC, then the window motors stopped working, then electrical issues.. still I keep up with the cars maintenance.. months later and my car starts shaking so I take it to a mechanic and the mechanic is telling me it has engine problems that will cost around 3,000 and isn't even worth fixing!! Funny how it ran just long enough for me to not be able to do anything about it.. so now I'm struggling to find something reliable to drive my kids to school while paying off my NOT running piece of crap, Because some dishonest money hungry people decided to lie and take advantage of me and my family. I'm embarrassed at myself for going through all of this.. but I trusted these people and they lied. So If sharing my personal experience helps just ONE person to realize buying a car from this place is a very bad idea then it's worth sharing.. please please trust me when I say you do not want to buy a car from these people! read more

DO NOT PURCHASE YOUR VEHICLE HERE EVEN IF IT'S JUST TO SAVE A FEW HUNDRED. I spent 16k on a car but because ALL their cars have a problem I'm up to 22k just trying to fix it, it may not show at first but come the 6th day after you can't return it..things start to go haywire. because they're main financial institution that finances your purchase back them saying your stuck with it you'll really regret it. Whole I was dealing with fixing the garbage they sold me the have three audacity to send me mail saying that if I put a positive review they'll cut me a check or gift card for 25$ . I wouldn't say a positive thing for this place if they have me 2,500 . HORRIBLE HORRIBLE HORRIBLE PLACE please spend your money elsewhere they will not take care of you. I've learned that 90% of their sales are because they get you excited and too with your emotions. They also don't have mechanics that can fix the cars they outsourced the work. Their on sure mechanics can put air and had and time up but when it comes to the problems their cars have that they sell you the mechanic can't help you. STEER AWAY AND FIND A REAL HELPFUL DEALERSHIP. IF I COULD I WOULD HAVE RETURNED THE CAR AND GONE TO CARMAX . Sincerely, -another person that does the daily grind and cares that you don't get ripped off. read more

This place is a joke! Connor gave me the run around about the price of my down payment price 3 times! Dont waste your time like I did. They have terrible customer service. I went down the street to Ganas Auto and bought a nicer, newer, low mileage car with no problems. FUCK YOU DELUX MOTORS! read more

We came here to look at a car we saw online, unfortunately it was sold right before we got there. While we did not purchase anything, the employee was friendly and knowledgeable. They have a descent selection of cars, priced well and in good condition. read more

This is one of the most honest and straight forward car lots I've every dealt with, Hector made this stressful car search extremely easy, purchased a 2017 Chevy Malibu w 34,000 miles for 15,000 with very low down payment. What ever your financial situation Hector and the guys will have u pulling out the lot with in a flawless car. ask for Hector. read more

Great experience with Luis, he was very helpful with my boyfriends new car. Wonderful experience and easy to work with.

Shady business tactics. I dealt with Mike, the owner. I was getting finance through the bank that took longer than expected so I put a deposit on the car. I kept him up to speed. he then tells me the car is being sold. What's the point of the deposit. I argued with him and he said he would call me back if it was not sold. It turned me off so much that I wouldn't deal with someone who is not good to their word. So I then bought the same car from a different dealership. It has been 2 months of trying to contact him to get my money back. In response to your comment. I told you I would send you a check while I was traveling, but you could not comprehend me not physically being there. You suggested the $200 deposit which I said I would give you $5k to hold it since "I had to be there in person." I still never got my deposit back which you held illegally. And then after I wrote this review, your cash buyer never came through and the car was still sitting there. I called back for the refund and you said the car was still there and tried selling it to me again after I bought a different car. Again if you weren't going to hold the car, then refund the $200. It was just not worth the headache of dealing with you and your company to try and get it back any longer. But thank you for reminding me so I can report you to the BBB now. read more

Not recommended !!! I bought a car from this place 3 months ago and they got the registration From the DMV but never send it to me, every time I called them they keep give me the running around also couple things wrong with the car and I never Been told when I bought it. BAD SERVICE read more

I went here to check out a SUV it had a lot of issues with it High pressure sales tactics the transmission made an awful clucking sound I had previously tested another exact model(1HY trim) that did not make the "clunking screeching noise" I wonder when they were going to mention the two accidents on it. it had issues with oil pressure and the engine did not sound too great. possible lifter issues from the active fuel management. I don't think it would have made it 5 miles to the freeway they tried blaming the auto start but I think they forgot I had test drove another Exact model/trim (1HY) only an hour before .... they keep insisting that I finance . so it was impossible to negotiate as they wanted me to finance the "rest of the amount".. why would I want to pay 17,000 for something with a broken engine, transmission and a couple of solo accidents(two comprehensive claims)? read more

Very easy to do business with the Delux team. I worked with remotely and they made the buying process easy.

My car I just got iss so lovely I love it it's my dream car n thanks to Nima He help me in every way possible

I was looking for a specific model car but I came across 2 vehicles this dealership had that interested me, so I decided to stop by after work today. I didn't even get a chance to see the inside of the 1st one. The salesman was rude and sarcastic. I told him that I'll just go somewhere else. I had also previously read reviews here on Yelp, but I figured I'd go check it out for myself. The negative reviews were correct. read more

I had concerns coming into this dealership based on a few bad reviews however I had a good overall experience. I bought bought a car with Cyrus and he was very helpful (not shady). I appreciated the overall customer service. They even fixed the passenger window for free before I purchased my car! Love that. Ps. The owner is eh read more

Thank you so much Eryck for your help and for having the patients of me having to change my mind for which car I wanted

My car buying experience was kind of forced as my previous car was totaled out. I had a rental car provided by my insurance for a week. While driving down the street I noticed a Lexus GS 300 that was absolutely in mint condition. When stopping at the car lot i requested to sit in the vehicle and realized that this would be my next car... When i spoke with the sales associate Jasmina I explained to her my financial situation and what i was able to afford. She worked with me as i was completely honest regarding my credit... after 4 days of visiting the dealership and negotiating i was finally able to drive off the car lot on a Saturday with my newly claimed dream car... I would have to say that my car was the best looking and best condition car on the lot. My sales associate was extremely patient and attentive to my request and needs... I would definitely recommend this experience to anyone who is looking for a car however having credit issues... Jasmina was a pleasure to work with and definitely attentive to listening and understanding all customers needs... Tips: most people go to dealerships trying to conceal their credit and financial situation... Try being honest regarding your finances and you never know what blessing could come out of it... I tried it and now I'm driving in luxury and style... Thank you Delux Motors for working with me in such a short time... read more

Upon walking onto the lot everyone seems willing to help you with any questions and lend a helping hand. Thinking this was a great environment I was eager to look at and find out more information about the car that I saw online and had called and made an appointment to come see. I was able to test drive the car. After test driving the car my family and I were then sent to talk with Ellie Kazmi. When I first approached the lot she was cheerful and very polite however once it came time to talk and go over the paperwork she was very rude and was easily frustrated when I asked multiple questions not only about the car but the paperwork that I was signing. Ignoring her poor customer service I continued to ask questions about both the paperwork and the car as Ellie Kazmi as well as the worker that took me for the test drive assured that there were no mechanical issues and that the car just needed to be reset by a partnering auto shop right next door which they would take care of as I was filling out paperwork. I finished signing all of my paperwork and when I asked for the keys none of the workers could find them. It wasn't until after 15 minutes of asking around that we were finally told that one of the workers took the car to get "gas" which took him a complete 35-45 minutes, mind you this is after I had already bought the car and was ready to leave. After finally receiving my keys I went home and then was harassed over the phone by the owner Ellie Kazmi accusing me of stealing her copies of the paperwork. I then sent her a picture of the paperwork that she gave me as I left which was only the copies of the papers that I signed which were mine. She continued to call me and tell me that I was on camera and that I had taken her paperwork. First, it would make no sense for me to take the paperwork because then the company would not have the paperwork to properly do their part to register my car which would not do me any good. I also received text messages asking me where I stayed so that they could come get the paperwork even after I told them that I only had my copy of the paperwork which were the pages Ellie Kazmi told me where mine to keep and my copy.I then had to call back on my own to find out if the paperwork was ever found. I received no apology or confirmation of whether my paperwork was found after the fact. Fast forward I have only had the car for no more than eight days and now there are a number of problems being alerted on my car including not being able to use the shifting gears to drive the car. I immediately called Deluxe Motors to discuss the issue in which Ellie Kazmi answered and greeted me with an attitude and told me that she doesn't know what was wrong with the car and that I would have to figure it out myself. Upon buying the car I was asked by Ellia Kazmi to leave my review and so here it is; there are various other companies that will provide not only great customer service but also quality cars that don't have hidden mechanical issues. A lot was swept under the rug about my car and was never told to me even upon asking questions. Do not fall for these 5 star reviews that have been left. After buying my car and as I got ready to leave the lot Ellia stressed that she needed good reviews for the end of the year bonus and I would not be surprised if these five star reviews were made by her along with other close friends. If I had known of the such horrible reviews that expose the truth about this company, I would have avoided them at all cost, after reading this review I hope that you take precaution and do the same. Check the true and honest reviews on yelp. read more

Had a great experience at DELUX Motors.. Walked away very Happy About My ML Mercedes 350. The sales Guy Michael was great.. The best was the Finance Department Nima!! Thank You read more

Amazing customer service from Eryck and Nima; I'm so happy and excited about the car they helped me get. Couldn't have went to a better place Highly recommend ! read more

I got a car from from this dealer, the car was like a new car and they have an amazing customer service, they gave me good discount on the car and some gifts. read more

Delux Motors - What a car - Used Car Dealers Near Me - Inglewood, California

I contacted them about the car I wanted and their response rate was great. Jose was super helpful, from start to finish. My overall experience here was quick and simple. Biggest thanks to the lovely staff! read more

What kind of a dealership would want to sell you a car with a driver's side door that didn't open/close or lock/unlock properly? Delux Motors, that's who! They refused to make this $119 repair (price quote from Nima) that would allow me to, you know, USE THE CAR NORMALLY. He said they wouldn't do it because they were selling the car below cost. (The day before he said they were going to begin repairing it immediately.) Seems an odd, inexpensive hill to die on but that was their choice. I guess our first clue ought to have been spelling "deluxe" wrong. Moving on. And P.S. Why are there two entries for this business in yelp? Trying to improve your ratings with a new account? read more

Bought a great RX 350 there, no surprises, they even found a better rate on their own for me when they could have just let the first financing hold. Ask for Ellie, she was fantastic through the process. read more

Nima is a wonderful an friendly young man who was extremely polite to my mom an I. He explained everything in detail to us making sure we understood clearly sn gave us an amazing deal! Thank you Nima! read more