Do not ever buy an appliance from here. We purchased a dishwasher on Jan 21 online. The purchase…read morewas supposed to include installation and removal of old appliance. On Jan 31, a delivery person came with the dishwasher and said all he does is delivery. None of this was explained to us when we did the purchase. We assumed delivery and installation were to be done on the same day. They outsource the installation for our dishwasher to Stephen Peterson of Express Installations if you are in Charlottesville. This person does not answer the phone. Costco has told us that he will reach out to us. We are still waiting on 2/20. Now Costco said they will reimburse us up to 200 if we get our own installer. This has been the biggest hassle. We are going to return the dishwasher and go to Lowes, which is what we should have done in the first place.

Best store in cville and best all around. Argue with a wall of you will…read more Hot dogs gotta be the best deal going in this economy.

I visited the gas station for BJs in Roanoke and loved how the station was set up. There were no…read morelines for me to wait and the price per gallon for regular gas was only $3.87. This was the best price I could find in the area. The gas station facility was very clean and no trash floating around outside. It was easy to get in and out as well, which I really appreciated.

While out of town I utilized my BJ's membership to shop an out of town store…read more My son needed an upgraded TV. BJ's has a very strong selection at great prices. I also had reward points on my BJ's credit card. My son chose a 43 inch Samsung. No issues checking out. Staff was ok checking out and receipt check. I'm sure I will be back at some point with my son now residing in Roanoke.

Cannot beat it. High quality. Fresh. Best prices. Variety. Big clean well…read moreOrganized facility. Efficient service.

So I bought a set of tires at Costco for my vehicle about a year ago and of course they come with…read morefree rotation and balancing for the life of the tire. I recently made an appointment via there app that morning to take it in and get them rotated while I shopped. About 30 minutes into it I get a phone call from the tire center tech telling me he can't get the front left tire off it the lug nuts on the wheels appear to be seized up. Says it's most likely cross threaded or over torqued I need to take it too a full service shop and have it looked at. So, I finish shopping while stewing mad thinking my normal mechanic screwed something up. I pay for my items go in the tire center to pick up my truck keys and hear the explanation again. All why standing there is a woman who is also waiting in line behind me. The tire guy comes up and tells her the same story. To this point I start to get a little skeptical thinking hmm.. is this lug nut seize up day or something. His words... "Ma'am you need to take your car to a full service shop we can't take them off if we do they'll break and it will have to be towed." So anyway I go home still thinking of this whole ordeal and thinking who is in the wrong. Finally after arriving home I put my groceries away. Go down to look at the truck wheel tire situation and roll out a jack and some tools myself and take at look at the left front tire, take all 5 lug nuts off no issue. No lug nut was seized, they just didn't want to do their job, really disappointed. I ended up rotating them myself. I'll just buy them somewhere else next time or at least some place that will do their job like there paid to do.

Love this place! We just discovered it through a Google search. It's not an antique store, but…read morerather a place where retail displays go for a second chance at life. From the moment you walk in, you can look 360 degrees around you and find all kinds of interesting things. Pictures, figures, frames, mannequins, signs, furniture, and the list goes on. The people there are extremely friendly and willing to help find what you may have come for, if they have it. They have wish lists and will keep you in mind if they come across that odd item you just need to have. This isn't like any antique or home decor place you've been to. This place is a feast for the senses. We ended up leaving with 2 signs, an old stained glass window, and 4 display figures. We'll be going back soon since they get stuff in frequently. I was an hour and half south of us but well worth the trip! 1/29/13 - UPDATE Apparently they are going out of buisness? We went down there on Sunday after not having visited in a while. We were sad to see signs on the outside advertising the closing. Nothing on the website gave any indication of this. We tried to inquire a number of times about their status and whether or not they were closing or moving. We got the brush off each time so who knows what they are doing. The "sale" started in November so there really isn't much of anything left. Sad. This place was great and we've bought quite a bit from them. Oh well. :(

Service has really gone down. Some regular items we would always purchase they stopped carrying…read more Many times they are out of stock iof items in our pickup order. And just recently we had a wrong item in our pickup order and missing another item. Not renewing our membership. Will be going to Costco.

today was a little fail for bj's I wanted to purchase a…read morelaptop, but I had to search and then called for assistance and nobody showed up and I asked several times for someone to come over because I wanted to purchase one for just my photos. I was speaking to a lovely young lady for AT&T . She helped me with phone etc. Wish BJ's hadn't cut staff because they lost a nice $$$ sale today. Best Buy here I come!

Always busy but worth stopping for a soft serve after fighting the crowd...yum…read more This has become a tradition for me and my daughter every Visit!

I wish life was as well organized as my Costco cart, where everyone was friendly and I received…read moregreat customer service from Nathaly N.

Yesterday I self-scanned probably $700 worth of merchandise. I had exactly 4 items left in my cart…read morewhen the scanner went down. The woman came over and said I needed to use a different register. I asked her if I needed to re-scan everything I had already scanned. She said yes. I walked out. Today I drove almost 2 hours (4 hours round trip) to go to Costco to get the same items I was planning on buying yesterday. About a month ago I got there at exactly 8 AM to shop (not $700 that time). As I was leaving the guy ahead of me at the check-out probably did have $700 worth of merchandise. The woman at the door seemed to be checking EVERY item in his cart against his register slip. I went around and headed for the door. She yelled at me that I needed to stop and have my cart checked. A second employee also yelled the same thing. I turned and told them both that I wasn't an employee of theirs and that if they didn't trust me then they needed to hire more people on the registers. Absolutely the worst shopping experiences of my 77 years. I can only hope Costco opens a store closer to home.

Tires service is slow and torturous. Seems like there are technicians here but, wow! At least I…read morecan shop...