Hired them based on YELP reviews as I had been so successful utilizing reviews for many other…read moreservices. So I need to be fair and honest with this so others don't get left with a job half done like I did. The quality of work and care was not there. The first day 3 guys showed and one room was presented as done (the primary). By the end of the week on a job that was quoted as around 3 days, not one entire room was completed, but instead two others started and left. Plastic was laid down on the floors and over our belongings that had been cleared to the center of the rooms. The job was to paint the upstairs hallway and 3 bedrooms with Farrow and Ball paints (which I supplied along with rollers and new buckets). Prior to them showing up, Cullin had called The Paint Shop in Warrenton inquiring about Farrow and Ball paint as they had not used it before. He told me how much to purchase. I bought $2500 worth of paint & primer. The first day he showed up he asked for half payment and a signed contract, which was not discussed prior to his arrival, and this was while the other to guys were prepping the upstairs for the job. There was a lack of communication about this job start to finish or unfinish. It turned out that the very next week Cullin and the two other guys showed up and worked at break neck speed to get out of this project. Upon inspection while everything was still very wet and them "cleaning" I found many items they needed to redo. For the back room they had very little natural light and no proper equipment to effectively see to do a good job in this room. It was admitted by Cullin later that this paint was quite different than Sherwin Williams paint, and now know they should have never accepted this job. I am also concerned with the reviews because Cullin has no idea how to calculate paint and how much for a job! I am left with nearly all the paint! The Paint Shop said it was not their place to tell a "professional" painter how much paint to use for a job. Cullen and his crew did not in fact put two coats down in each room, because if they had, more than a half gallon would be gone and they would have needed the three of them to show up that Tuesday instead of prematurely pulling out of the job on Monday. During this job there was staffing issues where only one guy would show in the late morning leaving at 3 or 4. Additionally these paint cans were brutalized as ladders and so I cannot even resale them. My paint key I provided for all these cans also walked. The closet doors were not completed as the hardware never arrived until after they left the job on Monday. Once we started to put the rooms back, we noticed several areas not even painted and certainly evident that no two coats were used since you can still see the cut-ins. There are a slew of minor other untouched imperfections that real professional painters would not have left. So this is the honest review that should have been posted long before mine. This was not a great value for the $4600 paid not including my $2500 in paint. Also, a proper second coat cannot be obtained that quickly on Monday (read Farrow and Balls directions). You know what they were good at? Caulking and talking on their cellphones.

I couldn't finish my basement remodel. Cullen came out right away with a plan and reasonable…read moreestimate. The project was sister floor joists, insulate for sound, replace drywall and paint, replace bathroom vanity and toilet, create new closet inbedroom, and install 1100 sf of vinyl flooring. They also help me with moving furniture and decluttering. The basement looks brand new. All the subs did a stellar job. Rodney and his brother came regularly and did nice carpentry. The ceilings are perfect. The flooring is straight and level. I live outside their regular area. And they took my project on anyway. Cullen communicated with me a lot. And listens carefully. Not just a manager but hard working. Did the demo himself. The only thing I would have done differently is to have thought through the project more carefully as not to add on items later. ​

Quality Work, Honest Pricing, and True Full-Service Support…read more We recently had our roof replaced, and I couldn't be happier with the work from this crew. From the first estimate to the final cleanup, they were professional, responsive, and completely transparent about the process. Before the job I was sent a full breakdown of the services they would provide. Everything from labor to materials was laid out to allow me to make an informed decision. They walked me through every detail of the job, explained the materials they'd be using, and even contacted me mid-project when they discovered extra plywood that needed replacement. Instead of just adding charges, they confirmed with me first and made sure I understood exactly why the work was necessary. The owner stopped by during the project to make sure I was happy and everything was operating according to plan. That kind of honesty and pride in ownership of work is so appreciated. Beyond just the roof, they went above and beyond to make sure the rest of my home was taken care of. They arranged to have damaged drywall in my garage and main entrance repaired, which saved me the headache of finding and scheduling someone else. On top of that, they helped me secure excellent local financing options so I could get the work done without breaking the bank. The roof looks fantastic, the workmanship is solid, and the crew kept the property clean throughout the project. Even small touches, like protecting my landscaping and ensuring gutters and downspouts were clear afterward, showed their pride in their work. The final bill matched what they promised, and the results speak for themselves. They were so good, I decided to go with them to install new windows in my home. They have earned my trust and my repeat business. I Highly recommend them to anyone looking for quality roofing work done right.

Both my next door neighbor and I had our roofs replaced by Monster Roofing. After 3 estimates I…read morechose Monster . Frank...their sales rep was very knowledgeable and gave a detailed explanation of what would be involved in the replacement process. Far more informative than the other sales reps we talked to . Also...........he gave us the better replacement cost. The installation crew arrived on time......did excellent work..cleaned up...and finished by days end. We are extremely satisfied.

Garrett was very prompt at coming to measure and talk with us. He had promised the quote on…read moreThursday which was 4 days ago. We have reached out to him with no response. We have decided to go with another company as he is unreliable

I really wanted to like them. He came out to give us a deck estimate and it seemed very promising…read moreafter chatting with him. It's been 3 weeks and after multiple attempts to contact him, we never heard back and never got an estimate. We're very disappointed

Kevin arrived promptly. He is very knowledgeable and was very patient…read more Answered all my questions and prices and recommendations were spot on. Highly recommend.

Kevin's was highly recommended by many of my neighbors. Andretti and Cofi (I think that is his…read morename) were very professional and thorough. They did not recommend unnecessary work and were very considerate of my budget. I didn't need to have my roof replaced, but there were other repairs that needed to be done. I will use Kevin's from now on. Very pleased with their service.

Needed a couple roof shingles reinstalled that had blown off in a storm. Contacted the company…read moreyesterday and they came out first thing this morning to reinstall the shingles. Shingles were on a steep section of the roof and it took the technician little to no time to get up there and get the job done. Great price and quality work. Recommend to all.

S&M installed a barn door in our great room today. Donald and Tim did a great job! I will…read moredefinitely call them again for remodeling type projects!

Not a fan at all. My…read morebasement had flooding issues and when I tried to bring this to my elderly parents' attention, they somehow decided to finish the basement, despite the musty smell and this seasonal flooding for 20 years. I was hoping that maybe Hivex would identify this issue and maybe back me up on this point before they fully converted it to a rentable living space. But they didn't. We then got a huge rain which left visible signs of flooding and standing water on the basement floor. When I told my Dad, he said it was due to Hivex mopping the floor. I was certain that Hivex would help clear this up and attribute the water to the recent storms. They didnt--they confirmed (lied?) to my dad that it was due to their mopping a few days prior. So then they started installing the framing for the drywall, despite the smell and standing water. I knew the project was doomed at this point because once the drywall went up, that moisture would be sealed off behind it and the mold would just flourish. That's when we got the biggest storm in Spring of 2025 which resulted in catastrophic flooding of the basement, leaving zero doubt about the flooding. (This is also a common-sense issue in our area, which has heavy clay soil). We hired a basement moisture company to deal with the seasonal flooding but we had to remove the framing to install the dewatering trench at the base of the wall. At this point, they were really behind schedule. The price was outrageous. Over $80K. My friend just finished his basement and oversaw the drywall, electrical work, cabinetry, etc. He did his basement, which is larger, for around $20,000. The mark up was huge and I was really expecting more. Hivex is for people who love to spend money. Little things they missed: 1. Basement door will not lock and the GC never coordinated with the basement moisture people as to who's fault this was. I thought the GC was supposed to solve things like this and not let things fall through the cracks? 2. Ceiling fan is supposed to reverse during the cold months. This feature is broken which really sucks in the winter time, when all the warmth stays on the ceiling. 3. Faucet was really loose and I had trouble correctly tightening it. Frustrating for a few weeks as it gradually loosened and I had to keep fixing it. 4. The reverse pump for the bathroom was not even sealed. There was a visible gap on the lid of this device and the smell was AWFUL for a few weeks. My aging parents cant smell anything so they just said I was crazy. After a few weeks of this smell, they finally had someone come to seal it. This worker seemed very honest and he said it was bad they missed this. Nasty Hivex. 5. They have really bad deals and poor quality when it comes to their cabinetry and kitchen design options. (Cheap stuff designed to maximize profits). They also refuse to work with whatever company you went with for the cabinets/hardware/faucet. Again, whats the point of the GC if they arent coordinating with everyone? We went with IKEA and it was SO chaotic and horrible. Its basically an automated company at this point.

This company saturates my mail with their UNSOLICITED ADS. I have sent them numerous notices to…read morestop sending me their ads, and they refuse to stop. They are violating federal law by refusing to stop their unwanted mailings. I don't know how good their work is, but based on their illegal mailings, I would never trust them to do anything.

When will Fletcher and some other companies learn the old out dated wanting to have the husband and…read morewife home is a turn off. Stop using that old tactic. I would say the person paying for the job should be present I went through numerous calls and texts with an estimate I never received because the guy wanted to come by again, which would have been the fourth time. I finally texted back and asked point blank what is the estimate? Only to get another oh I will call you. I never did get the estimate and went with another company.

While we are "satisfied" with the end result, it took a great deal of frustration and effort to get…read morethere. This was basically a tub replacement ,mbing pluand new floor, (End cost $16k) First their salesman was smooth but not technically knowlegable, the quote was very vague," its implied in the contract" was his response to when we would ask specifics..... What was supposed to be a 3 day job ended up being 3 weeks. There were too many call backs to count. The communication (or lack thereof) with their Project Manager was terrible. The worker who did the work had an attitude from the start. The sub contractors they sent did not do what Fletcher had proposed and then wanted more money. They made us sign a Change Order to cover work that was already supposed to be covered (Replacing Subfloor) Then charged us $160 each for four sheets of floor underlayment. (Less than $50 sheet at Lowes) Water overflowed and damaged kitchen ceiling (another sub to fix) Installed Medicine cabinet that would not open due to hitting sink faucet. Construction debris sat in driveway for 3 weeks. Dismal Project Management, awful communication, HIGH Price. Dont use Fletcher !

Mills Roofing is a family owned local roofing company in business since 1976. Mills Roofing did an…read moreexcellent job on our roof install. We are very pleased with the results. Josiah came out to provide an estimate and explained every aspect of what was to be done in detail. He was very knowledgeable and super helpful. The price was very competitive and better than most other estimates we received. Ryan and his crew did an awesome job. The quality of the work was excellent! Omar, the crew lead was on top of every aspect of the install making sure that everything was done properly and to inspect and repair any hidden problems when they removed the old roof. Caleb , the owner and Josiah came out when done to inspect the work to ensure it was done to their standards before finalizing the project. All the crew and staff were very friendly and helpful. We definitely would recommend them to anyone else who needs Roofing work done! Make sure to add them to your list when getting quotes - excellent work and very competitive pricing. They were timely and quick to get the work scheduled and completed. Five stars !!

It finally came to the point where I knew I was going to need a new roof. Looking at all the…read morecompanies out that could do it was many. I don't know who I could trust and someone who was honest that would not rip me off but give me a honest estimate for the size of my roof. After researching for a long time I went with Mills roofing. This is a family owned business just trying to make a honest living who is from our community. Kenny and Melvin Mills are brothers who have been doing roofing since they were young teenagers, very honest and hardworking who will give you a honest price for the job that needs to be done. They show up when they say they will and their crew does a excellent job while being very respectful of your property. They use the highest quality materials and you can tell by the result, a beautiful roof that will last you a very long time. I am blessed that I found them to put a new roof on my house. I would recommend them to anyone who wants a job well done for a fair price.