Memo came four times for a basic issue, none of these visits actually fixed it. First time didn't even touch the agreed upon issue. Second time was an experience of his apprentice screaming CALL 911 while a 10 min deluge of water destroyed my interior drywall, front yard, outdoor couch, and paint on both cars. Third and Fourth time basically everything he repaired is still leaking badly and I am now paying another plumber to completely redo it. Now my number is blocked. Pic attached of an acceptable hose bib installation if anyone wants a laugh at some comedic work. read more

Integrity Rooter & Plumbing - Lol..... and leaking - Plumbing Near Me

My elderly parents were taken advantage of!! Eduardo said he would fix toilet and instead he put a band-aid on toilet!! Didn't even put a ring in toilet! They are crooks and liars!!! DO NOT USE THIS COMPANY!!!! BUNCH OF THIEFS!! THE toilet still doesn't work!!!! Water is still coming out!! Buyer beware! Eduardo promised that he would fix The toilet, and he also said he would come by today!! Don't trust this company!! You will regret it! The worst part is they took advantage of my elderly parents and my parents paid for services which were not rendered!!!!! Thieves and liars read more

I had called them Monday to fix my shower and an agreed upon appointment of Weds between 10am-12pm was scheduled. Reminder text messages were sent and time was set aside for them to come. When the tech did not show up, I called the company in which I was told the technician car broke down and I would need to be rescheduled to Saturday. This was not acceptable and I ended up finding another company that came within an hour and fixed all my problems. I would have preferred to have gotten a call either at the tail end of the 2 hour window or immediately when the company was aware that the technician was unavailable. I'm hoping that this was an isolated incident. read more

I was an employee of integrity rooter, before it became Elite rooter, they are one and the same, elite has shops in san diego, phoenix Az. Denver Colorado, Orange county, so bay. and there was one in tucson but that one closed, The owner of elite is Patrick Patel and he has all the necessary paper work in all of the states that they operate in, with integrity there was a partner until elite phoenix opened then they went there separate ways. I don't work for either of them now so there isn't any reason for me to write a review except who ever is calling them imposters and not the real integrity clearly doesn't know the story behind the company read more

Contrary to their motto of being the honest plumber they are far from it (should have been a warning sign when they say that). Angel provided a bid to repair a main drain leak for $4600 which I approved. The same day the work started he called back and said it would be ~$10,000 because they dug up the pipe and there was more damaged pipe that needed to be replaced. I asked him to stop work and bill me for the work done that day. He invoiced for $600 which I paid right away. The next day I had another plumber out to do the work and he said nothing was dug up and little to nothing was actually done. We're fighting the $600 with our card company. Beware! read more

There was enough space to park their van 3 times, yet they choose to park RIGHT on my trash can so the trash truck can't pick up my trash. Way to be thoughtful of the surrounding neighbors when conducting business read more

Integrity Rooter & Plumbing - Very inconsiderate employees - Plumbing Near Me

Called and Integrity Rooter and Plumbing was able to get someone out the same day. Jonathan called ahead to let me know his estimated time of arrival and was professional and efficient from the time he showed up to when he finished fixing our plumbing issue. He was thorough, explained everything in detail, and gave us several options for fixing the issue. We are so pleased and grateful for the level of service we received from Jonathan and cannot commend his enough for a job well done! read more

The $850 estimate provided by "Integrity" Plumbing was fixed for $107. by a reputable plumber!

I called today about clearing out my bathroom sinks. The scheduler made it easy to get an appointment. She was very professional and nice. Carlos Torres came out to diagnose the problem. He was very professional, polite and knowledgeable about the issue. He did an excellent job preparing the area to avoid a mess. I would request him again if I ever have another problem. Thanks Carlos! read more

Integrity Plumbing Repaired over 200 feet of my Broken Water Line after a different plumber used by my insurance company was going to do some shady work. Integrity Plumbing and Mike Fixed it Fast! and with a special kind of non crushable pipe guaranteed for 25 years. I'm a disabled US Navy Veteran and I need water for my cpap machine to breathe at night. They work Fast! read more

Ryan came and diagnosed an odd two sink clog problem. Had it unclogged and on the way in less than an hour. Even checked the house water pressure before leaving. Reasonable rate. Cody read more

Had Carlos Torres come out from Integrity Plumbing - very professional and extremely competent.. assessed the problem and advised me of the problem, then proceeded to repair the problem.. I recommend Carlos highly for your future plumbing problems.. read more

These guys are scammers. The listing on Google shows up as Integrity Rooter but answer the phone as Elite Rooter. There is no website listed and they are trying to pass themselves off as a legitimate business. I guess the Elite Rooter name is so bad they had to resort to finding a company with a better reputation and steal their customers. Make sure you know who your are talking with before they come out to your house. I don't think Elite Rooter is even a licensed plumber. Just another scam artist trying to screw the public using a reputable company read more

Ehsan was prompt and he went the extra mile, making sure we were using the exact parts. Highly recommended! read more

Integrity plumbing has no integrity like their name would have you believe. They were putting in a new water heater for my neighbor. Set off the fire sprinkler system and flooded into my home. Says they will pay for damages the. After two weeks of waiting around they deny everything. Say they won't pay for anything and I have to get my insurance company involved to go after them. Don't give them the time of day. Zero stars. read more

If you buy a car from "Honest, Never Going to Break, Used Cars", you know darn well the engine is falling out half way down the block off the lot. Why was I so naive!?! The name "Integrity" is a joke. From my experience, they are looking to turn small jobs into massive jobs at any opportunity and will tell you anything to make that happen. They prey on the ignorant in need of immediate plumbing assistance. I won't get into the whole story, but long story short, if you've already headed down the rabbit hole, get a second opinion on whatever they tell you, you won't regret it. Did I have a plumbing problem, yes. Was it a $25-$30k job as they told me, absolutely not. I am glad I am not that gullible. From reading other reviews, it seems that I am not the only one with this experience and it seems like nice people were taken advantage of. Had I posted this sooner, I might have saved others some grief. They would've taken me to the cleaners had I let them. Life lesson learned. Predators exist. Sounds like a few of us took one for the team, don't be their next meal ticket. read more

I find their name, Integrity, ironic after my experience with this company, specifically the Division Manager, who I would expect to be somewhat professional and polite. They are over-priced, and the way he spoke to me and argued with me was incredibly off-putting, disrespectful, and childish. I couldn't believe it, really. After a septic back-up, we called these guys over for a free estimate and diagnosis of the pipe situation. Greg scoped with his camera, which showed significant roots in the pipes due to some sort of crack. This part was free, but to get him to flag the area where it needed to be dug up and fixed, maybe 5 extra minutes, was $500! As a property manager, who has had many houses' plumbing scoped, I have usually paid half or less for the same job. But I was desperate for the information, and figured I could get other quotes for the excavation and repair part of it, as long as I had all the information about where the problems were. So I bit the bullet and paid the whopping $500, being sure to ask multiple times about if this one particular spot was the only problem area, and if I were to dig this part out and fix it, I would be good. Believe me, I didn't want to pay this large sum and not have the complete needed information to complete this job (whether it was on our own, or by someone with more reasonable prices, since these guys wanted $3500 for what would be a day of work to dig and replace a piece of pipe). I had him show me exactly where I would need to dig and the exact spot where the crack in the pipe was, and was assured that this was it. I had the job priced out by a few people that neighbors and friends recommended, and had the whole area dug up and the piping replaced in the area that was marked by Greg. A few days later, all toilets in the house clogged. I could hardly believe it. Naturally, I knew there must be another problem area, other than the one that Greg marked, since all of that flagged area was now brand new. So, feeling as though I did not get the complete information needed to fix the job, after paying $500, I asked that Greg come back and re-scope. He argued with me over the phone about this for quite some time, as I calmly tried to restate my case a few times, and he got fairly heated about this request of mine. I eventually had to get my husband on the phone with him, too, at which point he finally said he would come by when he had time. I was friendly to Greg when he came by, telling him how much I appreciated him taking the time (maybe 20 total minutes), to re-scope and make sure there was not another crack that he had missed the first time. The initial flagged area was perfectly clear now, after having that area replaced, but now he found another part that was sagging somehow and should have also been replaced while the other work was being done. SO, now, even after having paid $500 to have the needed information, and couple thousand more to have it fixed, I still had a problem because the scope and flagging he had done, which I was basing everything off of, was not in fact complete. This was straight-up proof that I didn't get all of the information I needed or I paid him for, or he should have at least made it clear that he could not definitively tell me if there were more issues. He huffed and puffed about giving this additional information to me, and flagging the second section. He insisted that he had told me that there could have been more problems, but that he couldn't get to them with the camera (totally false). He berated me for like 10 minutes about how he can't do this kind of thing for free (I think he forgot I paid $500 to have this info), and that I "just didn't want to hear it at the time" (Again, of course I wanted to hear it--that's what I was paying him $500 for.) I wanted every bit of information I could get so that I could properly fix the problem, and made this very clear to him at the time. It felt like arguing with a middle school bully, while trying to keep calm and tell him I appreciated him coming back, which I did, but was so offended by his manor. The fact that he spoke so disrespectfully and was so rude, was unbelievable. I couldn't believe anyone would behave this aggressively and abrasively, especially someone in a managerial role. It left such bad taste in my mouth. Be wary of this company. There are so many good, honest people out there, but this was not one of them in my experience. If I were the owner, I would never let someone like this represent my company. Bad vibes. read more

BEWARE!! Integrity plumbing obviously does not know the meaning of integrity. This company is looking to scam whoever they can. My neighbor was ripped off for $7500 for 4 hours of work. They used a health scare tactic to push for immediate remediation of this "problem". I'm so upset. My neighbor is a wonderful honest woman. Very sad situation. read more

I called this company because I had a complete blockage in my Bathroom sink drain, Alberto arrived at our home within an hour with a smile on his face, he was very professional, after running the snake and clearing the drain he called his supervisor Art to come to our house with a camera so we could see what is going on in the pipes. Art arrived within minutes and set up the camera, he took the time to explain what we are looking at and where the real problems are, Integrity Rooter and Plumbing is a top notch 5 star company in my opinion! Extremely nice and honest workers!! No nonsense in trying to sell me something I don't need !! AWESOME EXPERIENCE!! Thanks Guys!! read more

Devin and Greg were the best! Super friendly and knowledgeable! I had my hot water go off and I have a brand new tankless. My husband had no idea what to do so I called these guys and they had someone out to my house downtown within an hour during rush hour. They explained to me exactly what the problem was and were able to do a quick fix for a screaming deal. I would definitely call integrity again for all my plumbing needs. read more

Ryan and Greg we amazing I called them for some work I needed done ASAP because I was trying to close escro on a home and they came out within the same day and fixed everything for me and the price was fair they are now my go to guys for everything thanks again to Ryan he stayed late and got the work done and was really awesome really a life saver read more

John came out in a Saturday and cleared out my clogged kitchen sink. He gave me some tips on keeping it clear going forward. Nice guy, new his stuff, highly recommended. read more

Our pipes collapsed in our house less than a year after moving in and we received the worst news a homeowner could receive- we needed to replace everything under our slab foundation. They were going to have to drill a Shawshank redemption size hole in the floor of our bathroom as well as in our patio in the backyard etc. These guys worked with us and got started on the $20,000 job right away. They worked quickly and seemingly efficiently and had everything done relatively fast, which we appreciated. However, once it came down to getting our bathroom back in order (paint, spackle, baseboards etc) these guys left it how you would expect a public bathroom to look at the beach. They "color matched" our paint (did not match) and painted the wall halfway down so we had an awesome stripe going across the main wall of our bathroom. They left a piece of baseboard missing completely. The grout was missing from around the toilet. The issues kept piling up. We asked them nicely and multiple times to come back and fix this seeing that we felt a $20k investment should at least have a reasonable cleanup. They took months to get back to us and when they finally came to do it again, it was no different after they left. They painted our towel racks and all the hardware in their attempts. Half the wall was painted, half was not (when you're dealing with flat vs glossy paint that doesn't quite work). In the end, if they had finished the job correctly with "integrity" we would be happy to recommend these guys. But my husband is currently fixing our entire bathroom as I write this, and after paying more than the price of a car for this job we both feel they should have left our bathroom the way they found it as they said they would. Literally they said "it will look like nothing happened". We wish we could give more stars because Devin the project manager is AWESOME, but we just can't. read more

Ehsan found my leak in 10 minutes. He's a genius! I LOVE Ehsan! LOVE! So call Integrity Plumbing and ask for Ehsan. He's been doing plumbing in Michigan for his family's firm since age nine. NINE! He works for Integrity Plumbing so ask for him. He's wonderful. Five stars are not enough. Six or seven, at least. Thank God he hates cold weather so moved here. On the way out, Ehsan noticed that the garage fluorescent lights were out and there were new bulbs in a tall box in the corner of the garage. So, as a kindness he changed the long fluorescent light bulb. No charge. I'm 75 so I don't climb ladders anymore. Hooray for Ehsan. BTW. If I had used the company AAA sent out, the charge would have been about $7,000 as they tore up my drywall looking for a cracked drain. read more

I had a drain issue. Ehisan came out the same day. He was early, efficient and incredibly nice. Pricing was reasonable - other companies quoted inflated prices by $170. I highly recommend them! read more

These guys are the 1st Honest plumbers that I found. Several other plumbers came out to my home promising to snake/camera my clogged drain only to try to get me to spend 4-5 times more. Keith at Integrity Plumbing did what they advertised, did it quick, clean, at the price they advertised and honestly. They are truly a rare breed and worthy of mine and your business. read more

In my new home I had a shower where the water constantly flowed from both the faucet and the shower head. Ehsan knew what the cause was, fixed it in less than an hour, and charged me a price that was very reasonable. Could not have asked for better service and knowledge. read more

I had a clogged shower that nothing would unplug. Made an appointment with Integrity Rooter and their technician Angel showed up. He was professional, clean, polite and followed Covid recommendations. After successfully cleaning it out they actually let me use a coupon I mistakenly thought my visit qualified for. A+ Will definitely use again. read more

called integrity today to unclog a drain. Once the video was completed, I was told that I needed to have 55 ft of sewer line hydo cleaned. The price they told me was 1500.00 dollars!!!!!! I paid the 79.00 for the video, no drain cleaning was involved, as their advertisement says. I called another drain cleaning company and they came out and videoed the same line and hydro cleaned the line for 320.00. Do we need companies like this that prey on people in distress? I am not stopping here. My next stop is the contractors licenses board. and any other agency that will listen. read more

I would have given the company 4 starts when the service was first performed in February of 2018. They replaced our water heater with the added expansion tank among other things. However, I had a plumber out for something unrelated today and he noticed significant rust build up on the pipe connecting the expansion tank to the water heater. The Integrity worker had mixed metals (brass and galvanized pipe) which caused accelerated corrosion, which may or may not have caused the expansion tank to fail. Repairing this mistake today cost me $165 (not counting the new expansion tank). read more

Great service, best price in town, super nice guys! Ryan came out and cleared some hair monsters out of our drain and did a full diagnostic check on water pressure, all drains and water heater for free. Easy going, not pushy or sales-y which is much appreciated. Integrity is our new go-to for clogged pipes or leaks in the future! read more

If you ever need help with your plumbing, i highly recommend these guys at Integrity Rooter & Plumbing! Especially Ryan. He came by as soon as we called and was very professional, polite , and funny. He snaked our drains and got our toilet working again in a timely manner! If i ever need help with my plumping i will know who to call. Thank again Ryan! read more

horrible company, the are a fraud, i have picture, videos and more of the work they did, everyone was unprofessional, not trained and to top it off the owner of the company is very unprofessional, not qualified to own a company and or have the customer services needed. they where late every day to start the job and when the job was completed $35,000 later they got cement in the drain and refused to fix it they said it wasn't them and that came from the owners mouth when i disputed it the owner yelled and me and said some unprofessional stuff. get your services somewhere else do not use them.. look at the reviews. read more

Ryan, Tim, and Greg came out to clear our main line and diagnose an issue with our washing machine backing up. super quick response, very professional, and priced very competatively. While we weren't able to afford the recommended fix (root ball causing intrusion in pipes), we will definitely be using them for all our future plumbing needs. read more

We were experiencing an extremely slow draining shower. Ehsan was the technician that showed up promptly. He quickly got to the root of our problem (pun intended) and put things right. There is probably more work to come to completely address the problem but, without experiencing any uncomfortable up-selling, Ehsan made our shower functional. We will remember him and his company when the time is right to address the over-all problem. read more

Due to my home warranty I waited. Kitchen sink clogged since Saturday, got frustrated with HABIT Plumbing services called Integrity on Monday. They had Dennis here by 2 and everything was taken care of in such a professional manner. They will now be my Plumbing service to call from phone call to the service top Rank A+++. read more

Felipe was very professional and cognitive of our time, having found major root blockage in two different main line areas (bathroom & main connection to city line) you can barely tell they were here. Also a shout out to Greg Bray for his assistance read more

Awesome awesome customer service especially from our favorite technician Michael O'Conner! On time, polite, and very knowledgeable! He has done multiple jobs for us: drain cleaning, faucet and toilet replacements, and he has also done garbage disposal work for us as well. Everything works like brand new once he's done completing the job! When I call, I specifically ask for Michael as I know he'll find the issue, fix it, and give a reasonable price. I will definitely keep using Integrity Rooter for all our plumbing needs...Thank you Michael! read more

Predatory! Capitalized on our distress and tried to upsell unrelated services. Messy service in the most literal if ways. We were cleaning poop off the walls after their calamitous visit. read more

My dad had a plumber came out his name is Ryan i highly recommend asking for Ryan when you call. He was fast, clean and professional. My dad was very happy with the service and the price!! Remember ask for Ryan. read more