Very responsive to our requests. Got the job done quickly and transparently. The prices are very…read morecompetitive. I have looked at 5 different companies for friends and family and I also recommend Independent Energy.

I was in a bit of a bind as my Tesla Powerall had a system fault and stopped working. To my luck…read morejust as this happened the original installers was undergoing bankruptcy and because my system was paid off it was not purchased by the new company. I was left with no service provider. I called a couple of companies and they either couldn't provide service or the information given was really no help. I called Independent Energy and Sean-Daniel listened to the issue I was facing and provided excellent care. There were a lot of hoops to clear but Sean-Daniel guided me through the whole thing. Then to top it off just as the Tesla battery was finally ready for replacement, my inverter stopped working. Through our communication, I simply asked if that was also something they could help me with also. I simply had to provide some information and they took care of the rest. I was kind of left on my own with the previous company, but Sean-Daniel and Independent Energy really guided me through the replacement process and took care of me even though they were not the original installers. If you ever get into a situation similar to mine or looking to get any kind of solar service, I highly recommend Independent Energy of Hawaii1

I chose this company based on their previous reviews, their family owned small-business model, and…read moretheir personable communication. When I first contacted them, they were very responsive, came out to our house multiple times to check it out, and even offered very reasonable and competitive pricing. Installation had a few hiccups because our house is old, weird, and probably very hard to work with, but we're very happy with our system. All the kinks that the team had to work through were fixed/solved in a very timely and quality manner. The only problem we had was getting updates between signing our agreement and installation. Understandably we waited pretty long to hear anything about installation due to the overload all solar companies were experiencing due to the federal tax credit being cut next year. Our drawings were back logged, not because of HI Power, but because of the approvals they were waiting for. But I had to reach out to multiple people at multiple times before someone could explain this to me. This really stressed us out for a bit that no one was getting back to us, but once they explained all the issues they were facing, everything worked out perfectly. I would still like to recommend this company compared to other bigger companies based off of my parent's and grandparent's experiences.

Big Mahalo to the guys at HI Power Solar for installing my PV panes. Your crew had my PV panels up…read moreand running on day one, just in time before rebates ended. Shutout to Electrical Forman Rico, Electrical Helper Josh, Roof lead Kaipo E and roof Helper Ezekiel.

From start to finish the service was professional and timely. The installers were courteous and…read morehard working. Dan in sales was always quick to address all questions and provide documentation needed to claim the tax credits. Site inspectors were also diligent and courteous while doing their work. I highly recommend this company. There is a big difference between them and other solar companies I have worked with.

Devon was super helpful. I was shopping for some panels for a DIY off-grid project and called…read moreeveryone else on the island but nobody wanted to talk with me. One guy even hung up up the phone even though I was ready to spend close to 3 grand. I understand everyone was rushing for the tax credits but some business seem to forget that it's the long run that counts, and even though I'm not familiar with the quality of IPE's workmanship I would definitely send people their way based on their customer service.

Installation was great,as scheduled.But,there was no follow up by my salesman (Matt H.) or Eco…read moreSolar to make sure system was up and running and understood Tesla system app.. Been 4 months, haven't heard from them,since. GJ 4/20/2026

As luck would have it, my previous updated review of Ecosolar would not be my last…read more After converting my system from running off of Sunpower/Enphase's microinverters to Tesla's inverter from my new Powerwall Plus, I had some worry about what might happen with a single point of failure. Midway through summer, I found that out when my entire system went down when it failed. I reached out to Chris from Ecosolar right away and let him know that I was having a problem and he started troubleshooting immediately. After some investigation it was determined that the inverter had to be replaced and after waiting for Tesla to ship out the part, it was replaced in a timely manner. I was back up and running again, until December when my system started acting up again, this time seemingly having a problem with one of the batteries. I contacted Chris again and let him know that I was having a problem again, and although communication was rough with the end of the year approaching and federal tax credits expiring, I had a service appointment scheduled for the first week of January. On their site visit, it was determined that my new Powerwall Plus itself had gone bad. They were able to start the RMA process with Tesla and told me it would be replaced, possibly with a new Powerwall 3, because the Powerwall 2 was end-of-life and not in production anymore. That meant they would also have to replace my original Powerwall 2 as well with a new Powerwall 3 expansion pack. They hoped optimistically that I wouldn't have to wait too long for the replacement. Fast forward to April and it did take longer than expected for Tesla to send them the replacements but the good news was that Tesla did indeed replace both of my Powerwall 2 units with a new Powerwall 3 and expansion. This did require much more work on the part of Ecosolar to retrofit than just unplugging the old setup and swapping in the new one, for my particular case, and I appreciate the extra lengths they had to go through versus just having to swap out the old if Tesla had just sent a Powerwall Plus replacement instead. I had been down for a few months but the upside is that I have a brand new set of batteries now in 2026. I would say my solar journey has been rougher than I expected it to be. Parts have failed. Parts have been replaced under warranty. Yes, I've experienced periods of time where my PV system has been offline due to failures, and had to deal with big HECO bills until those failures were resolved. I've had two Powerwalls replaced under warranty in the last 7 years (technically 3 since they swapped my still working Powerwall 2 with a new expansion pack), and an inverter. I had problems with weird glitches with power that kept tripping the Powerwall into thinking that I was experiencing a power outage, that Ecosolar's technician helped to diagnose and find out was actually a problem with HECO's underground service feed into my home (which was another years long adventure with HECO altogether). Sunpower's PV control system got booted offline and needed to be reset remotely. Each time I've had a problem I've contacted Ecosolar and each time they've addressed it to the best of their ability. Yes sometimes it takes time to get things resolved, and it can be hard to be patient. Tesla seems to take awhile to get things sent here but they have always come through thus far too. My additional cost for all of their warranty work and service over all this time has been ZERO. Every single problem I've ever had has been addressed. It's great if you can invest in something like this and never have a problem, but I understand that things happen when you're dealing with new technology, and it sucks but sh*t happens. But when you do invest in something as expensive as solar, it's good to know that I've invested with a company that takes care of it's customers.

This review is overdue…read more The 5 stars is for the work that was done not the process of the companies who took over. I will be honest and it was or maybe still as the transition from SunPower to SunStrong has not been the smoothest. This transition left those of us with contracts in limbo waiting to find out who does our servicing which in the end went to Sunspear Energy. It took quite a while BUT in the end the work performed was done professionally and well. Much thanks to Zack for taking care of the initial request and getting the panels up to par. Many mahalos to Issac, Issac Jr and Isaiah for the care they took in removing and then reinstalling our panels for roof work. I can't speak for the companies BUT these guys ...Zack, Issac, Issac JR and Isaiah deserve this shout out. It was a pleasure and we were very happy with their work and professionalism. Thank you.

I had been putting off my decision to go solar for some time, but when I came across an ad from…read moreSunspear on Facebook, I couldn't resist the urge to finally make the switch! I'm extremely pleased with the level of professionalism, the quality of service, and the enthusiasm of the entire team--including Anela Havellana (Advisor), Alex Abshire (Project Manager), and David Mcelroy (Installer), along with the rest of the residential installation crew. They guided me through every step of the process, from securing loan approval to managing permits, installation, energizing, and finally getting everything set up for smart export to HECO. It was truly an incredible journey! Now that everything is up and running, I can't help but smile every time I sit back and enjoy the beautifully sleek design of the entire system. If you're still on the fence about going solar, just take the plunge! It's time to go green and help preserve our planet for future generations!

We had a great experience with PV Tech and they helped us through the GEMS program. They were super…read moresupportive and we are excited to have an amazing solar set up. Everyone was helpful, friendly, and knowledgeable. They followed up, checked in on us, and helped us through the process. We have a great system that has been working smoothly. From the planning to the installation, very professional and a pleasure to work with every person on the team.

Extremely great atmosphere to work in. Sid is one of a kind! He's a Great Mentor to us and kind as…read morewell. Canvassing is fun and we help people everyday save money so they can live better lives themselves. We're spreading eco-friendly and a healthy environment. Cameron is the best admin guy out there. He's super-human that guy. Everyone builds each other up and to me that's special and meaningful!

We had a great experience working with Julian and the Solartech team here on Oahu. From the start…read moreJulian didn't come across as a typical sales rep at all -- he felt more like a knowledgeable industry expert who offered thoughtful, objective opinions about different technologies and brands. Before meeting him, I spoke with two other solar companies. One rep came on extremely strong and the meeting felt very sales-driven and impersonal, which made it hard to trust the information being presented. The other rep seemed to still be in training and had to run nearly every question through a senior colleague. Working with Julian was a relief. He's clearly experienced and communicates in a smart, casual, and very approachable way. We also had a great experience with Jelly and Brandi from the Solartech administrative team--they were easy to work with and helped keep everything moving smoothly. Solartech's digital quote platform made comparing options and selecting our plan simple and easy to understand. We ultimately decided against Tesla batteries after learning about potential overheating issues, which can be a concern in a place as hot as Hawaii. We went with Enphase we're happy with our choice. The installation team was excellent as well. Nainoa, the lead electrician on our project, is a total pro--easy to talk to, great at problem-solving, and he helped us quickly figure out a battery placement challenge. He completed the electrical work in just a few hours. During the panel installation, the crew accidentally drilled through part of our roof which caused a small leak, but they responded immediately and repaired it right away. Everything was patched up and looks good as new. We really appreciated how quickly they addressed the situation. Post-purchase support has been just as strong. I had some questions about how our system was pulling power from the grid, and Julian took the time to explain everything. It turned out to be more of a settings preference than an issue. He followed up with helpful explainer videos and even called a week later to make sure everything made sense. Overall, we're very happy with the experience and appreciate the professionalism, transparency, and support from the whole Solartech team.

Solar Tech did a phenomenal job on my house and I would highly recommend their services…read more I have been in commercial construction for 20 years and have managed several large projects, so I was a tough critical with every company I interviewed. From the initial quoting process through installation, I was thoroughly impressed with their team! I got quotes from three different, highly-rated vendors... Solar Tech was not only significantly lower, they were the best value. Cisco had a great technical understanding and was a phenomenal communicator, working hard to ensure they were providing a system that best fit our needs. They provided multiple viable solutions for financing the project and did a great job working through permitting in a timely manner. Their install team, Nainoa, Nakoa, Asa, Wes, Kevin and Sean absolutely crushed it on the install. They were professional, knowledgeable and did not mess around... installing a 22 panel system with 2 Tesla Batteries in under 6 hours. I would highly recommend their services for anyone considering solar on your home.

My wife's friend at HECO was very pleased with their new solar water heating system installed just…read morethis week. I took that as my cue to get our own solar heater system addressed that has not been working for months. My expectation was low as I didn't even get a call or messages back from a few other solar companies, including the one who did our installation! Sean replied to me that same day and arrived from across the island in an hour. He made the necessary repair and I had scorching solar heated water same day within a few hours of my inquiry. I wouldn't hesiate to recommend Sean and Island Solar to anyone who needs help with their current or new solar project. Very pleased.

We had a problem with very little hot water. Peter said to reset the thermostat. Saw their video on…read moretheir website on how to reset. Now we have hot water! Appreciate the fix. All done over the phone! No charge! Definitely will use them again.!

I discovered one of my large inverters was not working but the original solar installation company…read moreand the inverter system company are both no longer in business. Haru Energy came out to look at the inverter and came up with a possible solution to get my solar panels back to producing energy. It worked! Thanks! The cost was worth getting my electric bill back to where it was.

If this Poncho's Solar then I had a great experience with Blake! He helped me with all my concerns…read moreand issues that were easily resolved. Resetting heater and adjusting thermostat! He even called back to respond to my email! Very much so a company built on Aloha! Mahalo Blake and Poncho's Solar!! God bless!

Rico Solar came recommended to me by my boss who had used them when they were Poncho Solar. I was…read moremore impressed with their attention to detail and communications and they replaced our old Solar Water Heater panels and hot water heater with ease! I will use them again next time we have issues! David S, Kailua

Sales rep Karen was nice and professional but the one to come and inspect my roof prior to hiring…read morenever showed up. A female owner called and followed up on my decision so I told her no one came to check my roof to proceed with project and for that reason I'm going elsewhere, she (owner) was nice and professional about it unlike others.