Long story short, they don't value you as a customer and they don't value your time. You are better…read moreoff not waiting for your appointment, having them not do the work when they were supposed to do it. Dodged the work ALL DAY LONG and then tried to pull my truck in at the end of the day and hold it over Christmas Eve and Christmas Day. Trust the reviews and just don't do it. Midas, don't bother responding to my post asking how you can make it better. I will be taking my vehicle elsewhere for simple maintenance.

Walked in at 8am opening time and staff was super friendly and helpful…read moreI was leading a group in a van and needed my brakes fixed before driving the Richardson Hwy and thankfully they worked me in and had me on my way in a few hours!

Most horrible service ever. After keeping my ATV for a year, it only ran for a month before it…read morebroke down again after about $5000 in parts & labor. They couldn't even accurately tell what was wrong with it total incompetence. Never ever will I do business with such a despicable company again! Not reputable at all. If I could I would give them a big minus 10 rating.

Great place for location, i needed some new tires on the dual sport as im mid way through my tip…read more They lent some tools for me to do some work myself and jumped right on the mounting of the tires. Amazing place and a damn good service department

terrible they didn't even answer and when they did they left me on hold for 15 minutes and never…read morecame back

Called about an engine. He said he had one and it would be a few days to get it $10,000. Gave me…read morethe details and mileage. I never heard back from him then I called Northwest in Anchorage. They have one on the shelf for 8500. It was the same details. Why lie to me that you have one if you don't? I've never had a good experience here. No one gives a crap about the customers. It's a disgusting business with liars and cheats running it. Go somewhere else. Try Northwest. That was a good experience.

Great customer service! They are only one in town with right…read more3 way rocker switch for my light bar. It was busy and counter guys were smiling and joking with customers! I will come here first in the future!

Always has the answer to any truck or trailer problems. Has almost any part on hand you would need…read moreor they will order it for you. Been around since the 80's, all staff has incredible knowledge .

Bought a battery about January 2nd 2019 by May 6th it doesn't hold a charge anymore is a dry…read morebattery they won't exchange it they won't change it waste of money waste of time bad product used it maybe not even eight nine times

Call to see if they had a 12v heated blanket that plugs into your car. The guy was super rude on…read morethe phone. I stopped by and asked him where they were and he pointed at a dish rag size lap towel that plugs in. Will be shopping at Oriellys from now on.

Every time we go in there, there are people that you can hear in the back talking, and very little…read morehelp at the front counter. They are not customer service oriented at all. We left after 10 minutes.

We have been standing here at the cashiers area for 10 mins no one has said they would be here soon…read moreor help us!! We came for one very needed tool so here we are waitin and yes I am typing this as we wait...