I purchased my wedding band nearly 30 years ago @ said business…read more Recently (September 2025) the prong broke prompting me to return for repairs, while there I decided to UPGRADE my ENGAGEMENT BAND spending over $7000. Unfortunately this experience has been nothing short of a DISASTER!! The LACK OF PROFESSIONALISM & ATTENTION TO DETAIL was DISAPPOINTING. Just as I did nearly 30 years ago I also returned to the outstanding jeweler my husband purchased my beautiful princess cut 2.02 G color grade/S12 clarity diamond stone for a 2nd appraisal which included the upgraded engagement band and the new wedding band, work Michael AGNELLO signed off on and thank goodness I did. Just like anything in life a 2nd opinion, especially when a substantial cost is incurred is beneficial, this is what was discovered & what transpired THE PRINCESS CUT DIAMOND IN MY UPGRADED ENGAGEMENT BAND WAS LOOSE, THE STONE ITSELF WAS NOT CENTERED PROPERLY. THE TINGE WAS NOT MATCHED PROPERLY, WHICH EXPLAINED THE VISIBLE YELLOWING BETWEEN THE NEW WEDDING BAND IN CONTRAST WITH MY UPGRADED ENGAGEMENT BAND. BOTH OF THESE DISAPPOINTING ERRORS, LED TO ADDITIONAL EXPENSES, ESPECIALLY BECAUSE OF THE POTENTIAL RISK OF LOSING THE STONE, WHICH IS ALARMING.!!!! THE APPRAISAL(s) MICHAEL AGNELLO SIGNED OFF ON WERE INCOMPLETE, INACCURATE even worse they DID NOT REFLECT THE CORRECT NUMBER OF DIAMONDS AND THEIR VALUE, NO PHOTOS WERE INCLUDED, ADDITIONALLY BOTH HAD THE WRONG DATE/YEAR WHICH RAISES CONCERNS ABOUT ITS RELIABILITY. NO INSURANCE AGENCY WOULD FIND THIS ACCEPTABLE. WHILE AT THE 2nd APPRAISAL APPOINTMENT I CALLED MICHAEL ON HIS CELL PHONE TO ADDESS MY CONCERNS. I had his personal cell # because he phoned me when he understood my initial visit in September was nothing short of a disappointment, he advised me he doesn't like his customers to leave disappointed, this too is misleading as well because it's the end of the year and the disaster goes on While at my appointment for my 2nd appraisal I did advise Michael he was on speaker conveying my concerns. Additionally I advised I tipped the sales lady, Michael was quick to respond "my staff knows not to accept tips" he immediately asked the tipped sales lady about accepting my tip and she was heard replying "I gave it to you" This contradictory information from the owner was further misleading, along with the quality issues of the bands, the botched appraisals which causes alarm as a consumer all of which left an extremely bad impression and further illustrates the lack of professionalism of his establishment When I attempted to discuss these issues with Michael he was rude. In fact, he was telling me to relax and considering the circumstances and discovery of these errors I was and then .... HE HUNG UP ON ME!!!! I wasn't the only one listening to him as I had him on speaker so there is no way around this should he refute I've noticed on previous reviews Michael disputing they're not so unique situations similar to mine further disregarding customer service and professionalism of a business owner downplaying and dismissing their concerns as well These are facts despite whatever Michael may claim especially with the documents with his signature signing off on them. I had hoped for a professional resolution rather than being compelled to resort to social media advocacy for others who might share or face similar challenges with his business however he choose to disregard my email requesting a call instead; SILENCE IS HIS ANSWER!!!! Overall; I cannot recommend this business, it's disheartening to see a business with such a long standing reputation fails to uphold its COMMITMENT TO CUSTOMERS ONE STAR IS GENEROUS BECAUSE ZERO IS NOT AN OPTION BUYERS BEWARE AND BE SMART BEFORE OPENING UP YOUR WALLETS AND YOUR HEARTS TO BE MET WITH DISAPPOINTMENT TO THE STAFF ON SITE, BE PLEASANT AND MORE APPEALING OPPOSED TO THE SOMBER FEELING OF THE ENVIRONMENT Happy New Year!! My goal with this review is ADVOCACY for future clients so they don't find themselves in a similar situation.

Very engaging and an extremely competent staff. Good problem solvers and exceptional in coming up…read morewith suggestions if you are stumped on what to select for your significant recipient! Low pressure with coffee and nice treats available to bide the time!! And oh, did I mention the fabulous affordable selections they have at this store? Do not buy anywhere else until you stop here to shop. They are definitely worth the drive / time here in metro Detroit.

Nothing but pieces of s**t rip off artists!!!! Beware!!! My mother many years ago brought in her…read moremother's wedding ring to be reset in a different setting. The ring was appraised at $2,000. Plus dollars... Now today we took the ring to 2 different palces and it's only appraising at $150.? How's that? Obviously they switched the stones!!! We're in the process of looking for receipts and proof... They f**king suck!!! Don't go there

Joe F. with the 1 Star review must have some personal issues. Anyone who knows Marty's quality of…read morework and his commitment to the customer's complete satisfaction would disagree with this knuckle dragger's comment. For 25 years my mother would trust no one else with her fine jewelery. Joe F. wasn't a regular customer for sure, because Marty replaces their watch batteries for FREE!!!

Great local jeweler ! I had a last minute gift i wanted to get for my God-daughters first communion…read moreand Pete did not let me down! I got to his store before he had a chance to open all the way instead of telling me to come back later he helped me pick out the perfect necklace! The pendant i wanted he didn't have in house but by the next day he ordered it in and i had it within 24 hrs. I highly recommend!

Seriously amazing! Pete is the BEST! He literally reads your mind and delivers exactly what you…read morewant, before you even know what you want. He's not pushing you to buy bigger and better, he listens, and DELIVERS!! He made my custom engagement ring and is currently working on my wedding band. I could not recommend this place enough!

Good Service, a little Pricey however Quality Jewelry!!! Been in Business a very long time...,read more

I buy and have my jewelry repaired here when I need a jeweler, I always come here! Highly recommend!read more

Megan was very helpful and knowledgeable about everything! I was looking for a perfect grad gift…read moreand she did an excellent job helping me pick one out. I recommend this place for anyone looking to buy or sell gold!

Top notch customer service my Family and I always buy our jewelry from here. they always have the…read morebest selection if gold with the best deals. I highly recommend this being your first and only stop.

I am an engineer that works in the area and bought several watches and pearls there. Yeah it may…read morehave an older exterior but the items of purchase is really nice. The lady there hand makes Christmas stockings which I love. As a black man, they've treated me like any other patron with class. I pray they remain open and plan to go their for a portion of my Christmas shopping.

This Place is a dump. Who ever wrote the first two reviews works there, owns it, or is Family. They…read moreare very unpleasant, they give off a why did you come in here vibe. It almost as if they really don't want to be bothered. The place looks like its from the 70s. Just close you will be much happier.

Quickly repaired my bracelet & cleaned my rings. Very nice jewelry selection & can order most…read moreanything. Super friendly staff.

My friend and I had our watch batteries replaced here. Very good prices and very fast service…read more Friendly owner. Glad I could use a locally owned business. Plus there is a decent mexican restaurant next door (LaMexicana), so go get some tacos while you wait!

I went to Sparkles Jewelry in Macomb to repair my wrist watch. They replaced the guts or mechanism…read moreinside wrist watch they said watch would work like new like when I purchased the watch. It seems to work fine for 3 years but then I thought it stopped. So I went back to Sparkles Jewelry to see what they could do for me scene I had them repair the wrist watch earlier. They told me that wrist watch is out of warranty. They would have to have there repair department take look at it again to see what the issue is, they said that they have to replace the mechanism again. It would cost another $170.00. I refused and I took my watch to Taj Jewelers and told them what is going on. They sent it to their repair department they called me to say that the wrist watch was ready to pick up, when I went to pick up my watch they told me that there was nothing wrong or broken, I was not winding the watch enough, (it is a self wind) so I guess I'm not moving enough for it to keep the correct time. So the Jeweler recommended me to, when I'm going to wear the wrist watch to shake the watch back and forth for a few minutes to force wind to help wrist watch keep the correct time. They didn't charge me anything. I'm glad I went to a different Jeweler to take a second look at my wrist watch because Sparkle Jeweler wanted another $ 170.00 and Taj Jeweler charged nothing (0) and told me what I'm doing wrong and how to remedy that problem. Thank you Taj Jeweler. I will recommend Taj Jeweler to all my family and friends. An Honest Company that you can trust. They gave me a second opinion on my SEIKO Watch. They solved the issue and they did not charge me anything ( 0 ) and informed me about my watch and how to eliminate the issue. Thank you Taj Jeweler !!!