My MIL needed some jewelry appraised. Had bags of pearl necklaces. Are they real? About half were…read morenot. Various rings from her MIL & mother were graded & given valuations. Retail for used jewelry is quite different. What you paid back in the day, what it's worth to replace, what it's worth to insure. She just wanted basic info as she plans to distribute to kids, grandkids, etc. Yes there is a fee. But well worth it from a laypersons point of view. Inherited jewelry is a lot about the memory of a loved one. Thanks for your assistance!

May is unbelievably helpful, professional, and kind. She has helped me appraise 12+ pieces and is…read morevery reliable.

Met with Tammy this past weekend to get my rings appraised. Her office is in a very nice part of…read moreIrvine with a nice waiting room and lobby. She is a certified gemologist and a very nice person. She thoroughly inspected my rings and gave me printed appraisals for insurance purposes and for replacement value. Overall a very pleasant experience and she didn't take much time at all! I highly recommend

Five stars for Tammy! I needed an independent evaluation after a cruise port purchase. She was…read moresuper responsive and accommodated me with an appointment right away. Tammy was incredibly thorough, highly professional, and deeply knowledgeable about gemology. She meticulously examined both jewelry pieces and provided an official Statement of Value. Her GIA certified report clearly laid out the exact physical grading and specifications. Thanks to the precise report, I was able to successfully dispute a major misrepresentation. I highly recommend her services and will absolutely be returning for any future needs!

I have been a customer of Otten and Vallot for over 10 years now. I have been very happy with them…read moreand will not hesitate to come back as well as recommend them. Both Randy and Lotar are super knowledgeable and helpful. Now a customer for over 15 years now, and am still very pleased with their service.

I'm so upset with these guys I could spit! I brought in 2 watches for a new battery. One was a…read moreTAG HEUER. It was an ok battery replacement but the fancy back was installed upside down. I could have gotten over that.... BUT.. the Omega watch with diamond bezel I inherited from my mom was the main reason I'm so upset. When I picked it up, the battery cover had been hammered like the guy didn't know how to do it correctly. (He acted like he hadn't seen an Omega before) .. I called it to the attention of the co-owner and he said.. "I wouldn't worry about it". I thought these guys were top notch but I'm so sorry. to say ... .. if you ruin the case of a $2,500.00 watch while replacing a battery.. then you shouldn't be in business!

Allie came in clutch when I really needed a last minute appraisal before renewing the insurance on…read moremy ring. She was super flexible when it came to scheduling and she's mobile! She came to my house, got set up quickly and was so sweet and professional! Aside from the appraisal, she fielded all my questions with ease, was very knowledgeable and for anything she couldn't answer right away, she got back to me via text/email. I loved how willing and available she was to answer any questions, even after she sent me the appraisal. Highly recommend!

I had a wonderful experience working with Allie! From start to finish, she made the appraisal of my…read morewedding stack smooth, comfortable, and easy to understand. She came right to my studio, which was incredibly convenient, and made the process feel safe and personal which is a huge benefit work with a mobile jewelry appraiser in the South Bay area. Allie arrived on time, worked efficiently, and was extremely thorough while still being approachable and down-to-earth (I had a lot of questions). What really stood out was how easy she was to talk to. I could ask questions on the fly, and she explained everything clearly without ever making me feel rushed. You can tell she really knows her craft and genuinely cares about providing honest, high-quality appraisals. I wouldn't hesitate to recommend California Jewelry Appraisals for anyone looking for a trustworthy, friendly, and convenient jewelry appraisal service. I'll definitely reach out to Allie again for future appraisals! 10/10 recommend :)

Julie was fantastic in helping us appraise a family ring…read more She clearly knew what she was talking about and provided a detailed, easy-to-understand explanation throughout the process. Julie was professional, easy to work with, and an excellent communicator. Highly recommend!

You will not do better than working with Julie Kerlin!…read more I inherited a collection of jewelry from my aunt almost 10 years ago, and they were just sitting in a box in the back of my closet. Since I knew I would never use most of them, I looked for someone to appraise and sell them, but had no idea how to go about it or any real interest in doing so. Yet knew I needed to get it done. Looked around websites after learning how to choose one, then found Julie Kerlin. Excellent reviews about work and my wanting to get it done directed me to Julie right off. Everyone, am I ever so glad I did! Julie came shortly after I contacted her to my home (luckily she isn't to far away although SoCal traffic is not to mess with). What followed was truly amazing. She carefully assessed and appraised each piece, including telling me couple pieces were not real gold and the real condition of some pieces. Afterward, she sent me the full report including technical stuff and photos and connected the collection to three different sellers, each serving a specific service I needed so I would have all the information to make a good decision. She was honest, direct, and excellent communicator, not to mention super knowledgeable and professional. Everything I needed to get confidently the best results. Because I was away for an extended time, Julie even worked with my friend to transfer the jewelry into her hands. When the time came, she handled the sale and my payment seamlessly, including making an ACH transfer instead of using a check. AND, her charges for services is more than fair. There was a glitch with the buyer and she sorted it quickly and equivocally. Try Julie Kerlin; you WILL appreciate her! I do....

Wonderful experience with Lisa. Referred to her by my jeweler for appraisal…read more Squeezed me in on her tight schedule and super convenient with home visit. Very professional, Lisa has the experience to back up her appraisal. I could tell immediately that Lisa knew her business well. Highly recommend and will go back anytime I need an appraisal done.

Lisa just finished the appraisal on my ring and she was fantastic! I picked Westside Gem Appraisers…read morebecause they travel to you and complete the appraisal while you watch and wait. She explained how everything went and was very thorough. She even gave me tips on when I get my ring insured. I'd recommend Lisa to everybody needing jewelry appraised.

Recently made a purchase at Proper Diamond and had a wonderful experience. Purchased an engagement…read morering with help from Delight and the entire experience was very smooth. We had a look and design in mind and Delight sent us CAD drawings the same day we stopped in and we placed the order a couple of days later and it was exactly what we dreamed of. Picked up the ring in just 3 weeks after the we signed off on the design. We are so pleased that we are going to go back for our wedding rings in 2027.

I had an absolutely amazing experience at Proper Diamonss. when purchasing a 2-carat engagement…read morering. From the moment I walked in Richard made me feel welcomed and comfortable -- no pressure, just genuine guidance and expertise. They took the time to help me helped me find a ring that was not only stunning but also perfectly matched my budget and vision. The final ring is absolutely breathtaking -- the sparkle, the setting, everything exceeded my expectations

A beautiful and very well run jewelry business. Each time I…read morevisit, it is as professional, kind, and leaving me feel like I made the right decision about purchasing from them. 5 stars in a row!

We specifically chose Mark Schneider because of its reputation as a fine jewelry establishment and…read moreexperience with custom jewelry. We were looking for someone we could trust to resize my custom engagement ring shortly before our wedding. Unfortunately, our experience made us leave almost immediately and take our ring elsewhere, I'd make sure you do not trust them with your custom jewelry. We initially called and were greeted very warmly over the phone and told to come in so they could take a look at the ring. The woman who greeted and assisted us in person was friendly, but once the other woman came in, I don't even think she introduced herself...we started discussing the actual resize, the experience became concerning. My engagement ring has two diamonds set inside the band at the 6 o'clock position. Preserving those diamonds and their placement was one of our biggest concerns, and we explained that. There was essentially no discussion about how the resize would affect them or how they would be protected. She simply took the ring and began making notes. Then came the sizing. I know approximately what size I wear, but the "6.5" sizer I was given was so tight that I actually started questioning whether I had been wrong about my own ring size( she did not give me the correct 6.5 sizer) . She also measured my existing engagement ring and confidently told us it was a 7.25. We knew that was not correct and have the original GIA/documentation for the ring. At that point, we became extremely uncomfortable leaving such an important piece of jewelry there. We were also eventually told that the jeweler who would actually perform the work would not even be in until Tuesday. Yet we were discussing leaving my engagement ring there and being given a Saturday completion date without having spoken to the person doing the work, without a clear explanation of how the custom diamonds would be handled, and with both my finger and existing ring apparently being sized incorrectly. My fiancé asked, can she try on a ring to see, she simply mumbled we don't CARRY RINGS OF HER SIZE. A fine jeweler doesn't carry any 6.5? Even an estate ring? Once we asked? So are we just leaving it here she said, yes? I immediately took my ring back. We were also asked outright how much my engagement ring was worth, which felt surprisingly inappropriate and uncomfortable. especially standing there with my fiancé. If there was a legitimate insurance or liability reason for asking, none was explained. The jeweler we ultimately trusted with the ring never needed to ask us that question; they evaluated the ring itself, reviewed the relevant documentation, discussed the custom work with us, and focused on the actual resize. When we left and went elsewhere. The difference was immediate. An actual jeweler correctly measured my ring ( very different size than at mark Schneider) helped me determine the best finished size and fit, discussed the two interior diamonds and confirmed how their placement would be preserved, reviewed the ring documentation with us, and gave us a clear completion date. That is the level of care and confidence we expected when handing over an engagement ring. Resizing a custom engagement ring requires PRECISION and TRUST. When an establishment presents itself as fine jewelry, I expect the person accepting a client's jewelry to either have the knowledge to properly assess it or simply say, "Our jeweler isn't here today; please come back when they can personally evaluate your ring." We came in wanting to give a local business our business. Instead, we left feeling relieved that we trusted our instincts and did not leave my ring behind. Based on our experience, I would not entrust an important or custom piece of jewelry here for repair or resizing or at all. What makes the experience even more disappointing is that the resize wasn't necessarily going to be our only business with Mark Schneider. We were also interested in discussing a custom men's wedding band. We specifically sought out a fine jeweler with custom experience because we wanted a relationship with someone we could trust with important pieces. After this interaction, there was simply no chance we felt comfortable moving forward with either.