We've been working with this appliance vendor for a while now, and they've consistently delivered…read moregreat products and even better service. What really sets them apart is the customer support especially Mike, who always goes above and beyond. Mike is incredibly responsive, knowledgeable, and genuinely cares about making sure everything runs smoothly. Whether it's helping us find the right appliance for our customers, answering questions, or handling any issues quickly, he makes the whole process easy and stress free. It's rare to find this level of reliability and personal attention these days. Highly recommend this team if you're looking for quality appliances backed by outstanding service!

HIGHLY RECOMMENDED !!!…read more I purchased a washing machine several years ago when the pandemic was still going. Back then they were in Kalihi near Honolulu Community College. It was delivered and installed as well as hauling away the old washing machine. The delivery and installation went smoothly so I decided to buy a stove this time around because I was very satisfied with the past purchase. Once again everything went smoothly from the purchase to the delivery and installation. The guys that delivered and installed were friendly and proficient. If you want a worry-free experience you might try Pacific Appliance.

I was looking to convert my bathtub to a walk through in anticipation to a double knee replacement…read moresurgery later this year. I compared the prices of three companies and Hawaii Tub Cut was the most reasonable, including the installation of grab bars. Owner Gavin came at the appointed time and was very friendly and professional in converting my tub. He was also nice enough to install my curtain rods which was not part of the job proposal.

I was there at the Waipahu location on Leokane st. on Tuesday April 29 2025. Your website says you…read moreare open and opens at 9 am. I was there waiting from 8:55 am till 9:25 am and still no one was there. This is bad business to waste someone's time and gas going there for nothing!!!!! UPDATE TO YOUR RESPONSE: you responded telling me to check your page cause it says you're closed. Yes it says that now after I posted this review. There's a date here on Yelp saying updated on April 2025 after I posted this review. Your web site was also changed after I made this review. I was there waiting for you to open because your web site said opens at 9am and closes at 5 pm. So no make like I was mistaken. That's shady.

Totally saved my day. No other place carried a Hunter PGV Sprinkler Valve. Mahalo for the…read moreservice. You are now my go to place for sprinkler supplies!!

We just bought a couple of toilets, washlet, and pop up drain from TBSHI. Steve K. and Chay…read moreprovided amazing service and were a complete pleasure to work with! The showroom is beautiful and they were able to show us exactly what we'd be getting. The plumber they recommended, Irving Murakami, did the installation today and he was also extraordinarily professional and gracious. We are so happy and grateful and from now on will get whatever plumbing fixtures we can from TBSHI. Highly recommend!

Wow! What a beautiful showroom they have. Service is great, too. Kyoko greeted us as soon as we…read morecame in and stood to show us the Toto washlets and toilets, explaining you don't need a Toto toilet to install a Toto washlet, and gave us the requirements for an existing toilet. She demonstrated the differences with each of the three models we were interested in. (There are more). There demo models have plastic covering so they can actually demonstrate with water, the spraying, flushing, everything. She told us the sale price of each, gave us brochures and spec sheets. She was very thorough. They can also get an electrician and plumber to install the outlet and the toilet. They also have an outstanding assortment of tubs, shower equipment, faucets, etc. What an awesome place to shop for your bathroom needs!

We had the pleasure of working with Todd Branson Stoneworks after we were referred by our cabinet…read moremaker. From the first meeting (with the delightful and knowledgeable Michelle), through the quote process, to installation, it was an unexpectedly pleasant experience. Late in the engagement, we discovered a significant error (my mistake), and they sprung into action to rectify it and did so in the most professional and fair way possible. We had a massive 8'x8' island that required the joining of two slabs. Their work was so flawless that we play a game with guests, asking them to find the seam -- it takes quite an effort. Finally, we're so pleased that we just hired them for our second project!

We have a rental unit that needed a new countertop for its small kitchen. We didn't want to spend…read morea fortune but didn't want to install more junk. Todd Branson specializes in premium countertops, so it didn't seem like he could come down to our budget. But he just happens to have some single slabs left over from larger projects. We came to an agreement very quickly and his account manager, Michelle, was very easy to work with. Todd came to our home to personally to take measurements for cutting the slab. Todd arrived as expected right on time. He set up some very sensitive laser equipment to perform the task. He listened to our design preferences and made us aware of options such as increasing the edge height to hide the sub-countertop. Todd's measurements must have been very good because the installation only took a couple of hours. He got as much stone out of that slab as humanly possible and apologized for not having enough to make one of the seams disappear. It is the most beautiful countertop we have ever seen. And my wife and I are very house-y.

Excellent service with the helpful staff. Definitely Will recommend to friends and relativesread more

In the middle of a major renovation to my apartment. A good friend suggested I check out Fiddler's…read morefor knobs and possible plumbing fixtures. I did tons of research online and I knew I could probably get everything cheaper ordering from the mainland, but I'm a firm believer of supporting local businesses whenever possible...even if it meant paying a little more. Plus I felt it might be easier to return if I had a change of heart on my selection. From the outside, Fiddler's looked like a small, dated, dusty mom and pop store. I walked in to find the INSIDE exactly what I thought from the OUTSIDE. The fixtures were dusty and unpolished. The decor was very dated and the layout was a mish-mosh of brands, styles, and finishes from different designers. Keep in mind that these finish-products are pricey. I thought, such a disorganized and unwelcoming way to display your nice products...but, what the hell. The first person who approached me was a young lady who looked like she was in the middle of her lunch. I just asked for bathroom accessories and she pointed me in the direction. Cool. The second person who approached me was an older Asian lady. She was curt and almost condescending in her answer to my questions. Horrible! She was so unhelpful that I just ignored her after a minute of interaction and strolled around the rest of the store, being careful not to bump into any dusty, rusty displays. My final thought...local is NOT always better. Went the Fiddler's on a recommendation and will NOT be suggesting this joke of a place to any of my friends. Left the shop without buying anything. Went home to order everything through amazon.com, efaucets.com, and Fergussons (Expensive, but at least the customer service was stellar!). Sidenote: Asked other friends doing major renovations if they heard of Fiddler's, and they had similar stories to mine. Lol...How on earth are they still in business?

I was referred to premier Stoneworks through Home Depot. I worked with Jonathan who understood my…read morerequirements and provided fast friendly and professional Service.

I highly recommend Premier Stoneworks Hawaii. We used Premier for 3 areas in our kitchen: sink,…read moreisland and pantry. The finished product was absolutely beautiful. My general contractor (30+ yrs in the business doing high end homes) said he has never seen a job where the grains from backsplash to the counter to the edge were flawlessly matched. Even the waterfall edge on the island was matched perfectly. The install team of Victor, Bradley, and Tony worked diligently heads-down, answered our questions and were even able to make small adjustments. Jonathan, the president, was able to efficiently and professionally handle any questions and bumps that came up along the way. We could not be happier!

Cris and Jaime are a great pair of professionals. They gave me an accurate quote, on-time…read moredelivery, best cabinets I've seen in a long time and accurate invoice. Great work!