I love going to the Lewisville store to easily get the car key fob batteries replaced and recently…read morefor UPS batteries. They are helpful and informative! And I love supporting small locally owned businesses!

STAY AWAY FROM THIS BATTERIES PLUS....Came to get the battery replaced on my IHPONE 7 which they…read moredid and charged me $ 62. The next morning after charging all night, it showed 100% so I as happy. However before 2p that same day it showed only 27% remaining. I went back to the store to talk to the technician who told me that my model phone was no longer updated by Apple therefore the problem will continue. I told him that I wished they had told me that before they agreed to replace the battery. I asked for a refund which they decline. IF THEY KNEW ALL ALONG THAT REPLACING THE BATTERY WOULD BE A WASTE OF TIME, WHY AGREE TO SELL AND INSTALL A NEW BATTERY. Stick with the Apple stores.....

If you buy a battery anywhere else you are cheating yourself. Great service, fast replacement,…read morefabulous quality, terrific value. Never spent more than 20 minutes getting my problem handled in the 50 years I've been going there. Buy with confidence.

Not sure how you could find a more friendly and efficiently run place. Batteries were installed…read morebefore I could finish paying. Tested the charging system and verified the bad battery (have to replace in pairs though). Was in and out in less than 10-mins, and that was with two batteries. MUCH lower price than auto parts stores too. I think the waiting area chairs have dust on them, no chance to even consider sitting down.

Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

Got 2 fob batteries replaced within minutes. Great service. I highly recommend this establishment.read more

Our family was in need of a new car battery, so we chose this place since it was a place that sells…read moreDuracell batteries in the area. However, this place is only worth 1 star for the TERRIBLE CUSTOMER SERVICE!! My dad came in today to pick up the battery he ordered and to have it installed. Even though he already had an email saying the battery was ready for pickup, the person in the store (Nima) didn't even have it ready. Nima had to go in the back and look for the battery...what was the point of sending an email saying it was ready then?! My dad then brought up that he scheduled an installation as well. Unfortunately the weather was cold and slightly rainy, but you could still get work done if you had the proper jacket. My dad offered to help Nima install, but Nima vehemently DECLINED saying he couldn't do it because of the weather. My dad really needed to get it done today, so he just started working on it himself. Talk about terrible service!! My dad had to ask for tools and such while he just sat there. It wasn't until later that Nima went out and finally did a little bit in the installation. Even then, it looked like he didn't want to get his hands dirty!! Our family will never come back to this establishment. We gave it a chance since it was near and had the exact battery we needed, but the customer service is AWFUL!! I do not recommend! I've attached our receipts below for this visit for proof.

They were gracious to dispose of a lithium battery. I will be sure to do business with them. They…read morehave a large stock of car batteries.

I like this staff bc they are honest & they look into my questions & always reply back with an…read morehonest answer! Their service totally suffices all my service merchandise inquires & a look ways very honest! Great work fellas! See you all soon!

Been here several times and they are always great. A big shout out to Vic for his knowledge and…read morekindness and for changing my battery for me.

I came in to get my check engine light checked and to buy a drill brush. Right when I walked in,…read morethe guy who seemed like the group leader gave me attitude just for asking a simple question about my airbag light. Another employee helped me with the check engine light and was outside for quite a while. When he came back in, I asked if he knew where the drill brushes were. He said, "they're over here, I saw them earlier," but didn't actually help me find them -- just walked off. I then waited around for about 7 minutes with no update. When I finally asked what was going on, he casually said the code reader didn't even work. No communication, no effort, and zero professionalism. I won't be coming back.

Marcus and Cody were super friendly and helpful this morning, they were able to get me a unique…read moreEuropean engine air filter that no other shop had in-stock ... delivered within 2 hours (came in about 7:40am and they could get it by 9:30am same day)! This type of availability is unbeatable.

I've bought car and truck batteries at Battery Express before. Great service. The products were…read moregood quality and had a long service life. Would highly recommend!

Good help and fair price. Will see how the quality is in a year. Two year warranty for a $70…read morebattery. Very good deal. I will go back

This has been my store for many years, HAS is past tense in this case. I had auto trouble in their…read moreparking lot. I do not have cell , so I ask to use the phone to call my wife. The kid at the register had to ask the manager and the manager just walked away. What kind of people occupy the planet today?

I was given the wrong wiper blades for my vehicle and came back to get it corrected. Not only did…read moreEric help me, but he found a buy one get one free deal and I got a partial refund. As well, he installed them for me before I left to make certain they were the right ones. He was friendly, professional and helpful. My son and I use the same Lewisville location for our autoparts needs, because we know we'll get everything we need sorted. Great store! Eric is awesome!