Very knowledgeable fair on their pricing plan on taking my truck in have them work on that. Very…read morepleased with the whole crew

Over the last 7 years I've bought 4 vehicles from JMJ auto. All 4 of them have ended up having…read moreproblems that need repaired. Subaru Forester 2007-overheating problem, Mercury mountaineer-window motor problem, door latches seizing up, Ford Expedition-transmission problems, $20,000 Ford F-150 2013-manifold leak/failed turbo. The mechanic at the shop was nice about helping me diagnose a few check engine lights. Unfortunately after about two years of owning the truck, one of the turbos started to fail and a manifold leak developed. Every time I approached the shop to try and get this figured out, the lead mechanic seemed short/annoyed with me on trying to get this fixed. I'm sure he had a lot of work going, and that was probably the case. This ended up being a 5,000 fix at another mechanic. For every vehicle I purchased I paid over the blue book value on the vehicle. This company goes off of NANDA ratings which runs a little higher than KBB. I paid relatively higher interest rates on the vehicles I purchased. The front office staff is really organized and helpful with purchases, payments, and getting things addressed if you notice problems a few miles down the road that end up appearing.

Asked around the locals and got confirmation they did good work, but were also very busy (appt's…read morewell into future). I wanted my A/C charged and first opening was 3 weeks away so I passed.

I went in for an oil change and was told that both the front and rear brakes on my truck were…read moredangerously low-- between 10 and 20% wear left even though I never asked them to look at the brakes. The automatic sensor on my truck said I still had about 85% ware left on both the front and the back brakes. I was told that my sensor was in error and that it would be $2500 to replace my front, rear and parking brake (if necessary). I was told that my truck took very expensive brakes since it was expensive truck-- I later found out that this is not true. I then took my truck to Les Schwab to get a second opinion. They told me that both front and rear brakes had about 85% wear left and that my sensor was correct. I think this is a classic case of going in for repair work and being a female...

I was disappointed. We talked on the phone several times. I told them I didn't want to drive 4…read morehours to buy this van unless it drove and was like new for only having 14K miles. They assured me it was like buying a brand new van. One of the side doors didn't work with key fob. A cover off by the door showing exposed wiring. Front bumper had to different fairly serious scrapes. A one foot long scrape/dent on bottom of body below passenger side door. I was willing to pay the book or asking price, all I wanted was an honest answer before we wasted a day with an 8 hour round trip drive.

Olympia Auto Sales and RV, Rod and team are excellent. I had…read morean absolutely outstanding experience with this dealership, and I can't recommend them highly enough. I bought my vehicle expecting a typical used car dealership interaction, but what I received was something far beyond that. Within a short time after purchasing my truck, I had a major vehicle break down. Not only did they take the time to thoroughly look over my car, but they went out of their way to fix that issue even though they were under no obligation to do so and could have given me the you signed the "as is" and refused to fix it. Instead, they fixed it. That level of honesty and integrity is incredibly rare these days. Rod and the team were professional, respectful, and genuinely cared about correcting the mechanicalbreak down. They communicated clearly throughout the process and treated me with a level of kindness that really stood out. It's easy to be skeptical when dealing with used car lots, but this experience completely changed my perspective. If you're looking for a dealership that stands behind good values and puts customers first, this is the place to go. I'll definitely be coming back in the future and recommending them to friends and family.

I've been a loyal customer at State Avenue Auto & muffler for many years. The work performed on my…read morecars and trucks has always been of excellent quality. The owner, Jeff, is a great guy and, in my humble opinion, is one of the most honest businessmen I have ever worked with. I wouldn't go anyplace else to have my vehicles worked on. Randy M Garrett

They always say you do one good job they tell two people, you do a bad job they tell everybody. I…read morewould never take a vehicle to State Avenue for repairs after the botched head replacement job they did on my fathers (now mine) Chevrolet pickup. Stuff happens and you can only hope that the shop will step up and take care of it. Not this shop, the owner refused to accept any liability, blaming the tech he hired and the shop that supplied the replacement heads. After an 18 month battle with him and his insurance company we finally had to file a claim in the courts to get partially reimbursed for the re repairs. I cannot stress enough how important it is to find another shop to do business with. You may get lucky and they won't damage your vehicle working on it, but is it worth the risk? I feel that this review need not be forgotten. I don't care how many years it has been. Hence the repost. As I said do one bad job they tell everybody.

Family owned amazing place! We brought my 16 year olds old Suburban in for a headlight look at…read more They were clean, quick, and amazing people. Appreciate their hard work!!

Being new to Chehalis Washington when my car got hit by a distracted driver I wasn't sure where to…read moretake it. When the tow truck driver showed up I asked him where he could take his car. He said J & L They were great. The car looks good as new. The paint is a perfect match in color and texture. Very happy with the quality of the repair.

This guys are life savers. I had them come out to check a truck for us at the auction (Ritchie…read moreBrother) they were very honest and they did a great job making sure the truck was all good to go to a 3000 mile trip to N.C. Thank you Sauter truck&diesel

The absolute worst customer of any repair shop I have ever witnessed. Rude receptionist with…read moreterrible attitude beyond compare, delay after delay, a total disaster. Stay away from this place.

I was helped by a nice man, named Mike. There is more than one Mike. I'm talking about the older…read moreman who does gorgeous woodwork. Mike listened to what I was looking for, took my requests seriously, and quickly delivered the used truck that was perfect for my needs. It has been two years, and the truck hasn't failed me. After having previously purchased a lemon from another dealer, I practically begged Mike not to be a crook--I know, it sounds weird, but it's true--and he wasn't. He didn't rip me off. I won't say it was a perfect experience. There were a few snags along the way, but it was the Christmas season, and we should all expect some delays during the holidays. The complaint I want to make is for the parts department. They asked if I would be willing to take a used swaybar, and I said yes. What they did not explain is that it would completely fall apart in my mechanic's hands a year later. Trust me when I say that I didn't drive a lot during the first year. It was a simply bad part. Still, I think the business deserves a thumbs up overall. The fact that I was sold a good truck is the most important detail. It will be the last truck I own in this lifetime. I'm happy with it. Thank you, Mike. You kept your word.

Kris Smith was amazing at getting us through the process and got us back on the road with a great…read moretruck

Had my exhaust and tailpipe come loose after the brackets attached rusted and broke off. They got…read moreme in same-day and had it repaired in just a few hours. They were very friendly and did a great job for less than $100! Would definitely recommend and will be going back for future work.

Great Business !! Stopped by to check on a repair I needed…read more Talked to Daryl. He made me an appointment for 4 days later. When I came in for my appointment , "Joey" immediately came to me and listened to exactly what I needed done. He took my Jeep Wrangler, put it on a lift and went to work! 35 minutes later I had a new muffler, very nicely installed. The welds were perfect!! This guy knows how to weld!! Will definitely do business here again and send all my family and friends here! Thanks again MufflerMan, Duke Britton