Just went in to this shop today and was greeted so nicely by the 2 girls working. I loved their…read morefun displays and all the stockings. They were so busy but still made me feel special. I made a small purchase and both were so friendly I got their names. I have to shop again and tell my friends. Elena spoke to me so professionally and I believe her name was Keilana was so sweet. I can't wait to be able to come back.

The ladies at this location will always make my shopping experience a breeze and so kind in doing…read moreso. I am in and out (which I love) and their selection are top tier but the most important value is their kind customer service which is why I always go back.

Had a weird experience yesterday 4/7/26 a male employee walks up to me and was like make sure you…read moreuse your bag then he grabs my bag and opens it then he grabs the bra and my hand and try's to put it in while looking inside the see through bag trying to see what's inside my date notices and says is that even your size I said idk he says you don't know your size I'll get someone to measure you and then he leaves and doesn't return ewww that made me so uncomfortable and emotional I felt embarrassed

Jessica was amazing right when my friend and I walked in. She helped me with my bra size and was…read moresuper friendly!

Shoes very comfortable Look great as…read moreI can walk all day I hope they make an all black sneaker Excellent customer service

Walking into this ALO store was enough to make me question the brand entirely. The customer service…read morewas nonexistent from the second I walked through the door. Not one employee greeted me, smiled, acknowledged my presence, or asked if I needed assistance. I was completely ignored until I went out of my way to ask for help. The sales associates appeared far more interested in socializing with each other than doing the jobs they were hired to do. I listened to constant fake, over-the-top compliments like, "Oh my God, I love your shoes!" while actual customers wandered the store without so much as a hello. It came across as performative, shallow, and completely insincere. To make matters worse, the music was blaring so loudly that it felt like walking into a nightclub rather than a premium athletic apparel store. It was obnoxious, distracting, and made the shopping experience miserable. ALO wants to project an image of luxury and exclusivity, but this location delivers the exact opposite. Luxury isn't overpriced leggings, influencer aesthetics, or employees trying to look cool--it's making customers feel welcome, valued, and appreciated. This store failed at every level. I left without buying anything because the atmosphere was so unpleasant. If this is the standard ALO expects from its retail staff, the company has completely lost sight of what customer service is supposed to be. I'll gladly spend my money with brands that understand customers are the reason they're in business.

Great selection and found some amazing things. Ralph Lauren, vuori, AllSaints, and Travis Mathewread more

Worst customer service. Always a long line with 1-2 cashiers- worst location - poor management.read more

It was my first time visiting this location, and the vibe is just immaculate. The store is…read moreextremely organized and very well put together. My cousin and I walked in looking for a certain purse that she had been looking at online. We kept looking around and we came across a sales associate named Shiki, who had just recently joined their team! She honestly had such a warm and refreshing presence. Shiki was so great in showing us the Zozina Shoulder Bag which my cousin was looking for. She even showed us the other colors the purse came in, as well as a few of her other favorite pieces in store. She had such a friendly demeanor and was so easy to talk to. My cousin and I truly loved the quality of the Zozina bag when we tried it on, so we each got them in different colors! We absolutely love them, and are incredibly happy with our experience here at this Cult Gaia location. If you're ever in the area shopping and walk in here, you have to ask for Shiki. You absolutely will not regret it!!

My experience with Cult Gaias online returns was extremely disappointing. I returned my order…read moreimmediately after receiving it, it was sent back with no explanation the very next day. I sent it back again due to confusion and I was later told my return was denied due to being worn which I completely dispute. There is no way as this top was returned within the hour of receiving it. The entire process felt unfair. There is no way to contact anyone and nobody responds to email or chat. I was left without a meaningful explanation or a reasonable opportunity to resolve the issue, despite repeatedly reaching out. After reading other customers' reviews in trustpilot describing similar return and refund experiences, I am very concerned that this may not be an isolated incident.

I dropped by Crossroads Trading in WeHo recently. I saw some clothing items I liked. There seemed…read moreto be a good variety of clothes of different material, textures, and patterns. Items seemed to be well-organized.

Crossroads Silverlake is so amazing. They make the buying/selling so effortless quick and easy…read more However this location was full of big BAD energy. 2 hour wait for 4-5 people is madness. The guys here are much too comfortable with their jobs because customer service is replaced with sassy bad attitudes.

Nikole is so sweet and she's such a good sales woman! She was showing me which cute new outfits…read morewould look good on me and I said it's only I work 10 years younger! This is an Australian brand of lingerie and it's taken off in the US! The quality and different styles are amazing!! This exclusive luxury brand has really taken off and if you have a great body, you should definitely come here and buy some sexy lingerie!

worst customer service ive ever dealt with, 7 weeks and I still dont have my item and im offered 20…read morepercent off my next purchase as an apology what a joke not to mention if you ever return anything they deduct a restocking fee which is against your statutory rights. worst company ive dealt with and I wont be using again

OK, I did not know they had a new Bloomingdale's Outlet located right next to the Beverly Center. I…read moream happy that I was able to shop here and find some exceptional good prices. I was able to find a really nice leather jacket with studs on it, nice jeans, and another denim jacket with leather. They had so many cute clothes and items to choose from, It was insane. Also the entire time they had good Employees around to help us out and when we checked out, they had really good Customer Service. They have really nice designer glasses in the front for real good prices and nice designer clothing, and bags for really good prices and good quality. I saved over $250 dollars on all the items that I did get , so that was definitely a plus for me. The women's selection was definitely on point. They have so many fashionable statement outfits and so much more. They have really good denim jeans and nice shoes that were on sale. I am happy that I came to this Bloomingdale's outlet because now this one is definitely my top three. They have so much cute clothes here you would not be disappointed. -Marshay D.

Stopped by to buy some sunglasses and was honestly really impressed with this store. They had a…read morehuge selection and everything was organized really well, so it was easy to find what I was looking for. The whole store was super clean, including the restrooms, which I definitely appreciate, especially since I had my toddler with me. Customer service was also great -- everyone was attentive, patient, and helpful. Overall, really satisfied with my experience here and I'll definitely be coming back.