Before any work is done, they provide a complete diagnostic with photos and videos--so you see exactly what they see. No guessing, no upselling, no surprises. Just clear, honest, data-backed recommendations on what needs to be handled now and what can wait. I've trusted them with my vehicles for years, and they've been consistently professional, transparent, and fair every single time. Let's be honest--finding a mechanic you can truly trust is rare. These guys are the exception. If you want integrity, clarity, and top-level service, this is the place. read more

HIGHLY RECOMMEND Intune Motors for all your automotive repair needs!!! Thuc and his staff are the BEST in the biz. Not only are they friendly, efficient & more cost effective than the dealerships, the level of care & service they provide is TOP NOTCH! Intune Motors is located near The District at Tustin Legacy, on Construction Circle. They offer a wide range of automotive services ~ ranging from oil changes, engine repairs, tune-ups, brakes, diagnostics, mechanical repairs, fluid services, and also factory internal services & aftermarket upgrades. They specialize in European vehicles and employ ASE-Certified Master Technicians, so you know you are in good hands. Intune Motors also offers a warranty on parts and services. My family has taken my son's 2015 Lexus IS 250 here for repair and most recently, my mom's 2016 BMW X5. I had called Thuc on a weekday, close to closing because my mom's SUV was leaking oil and he was kind enough to fit us in that day. His level of concern for her safety (similar to how he'd treat his own mom) really touched us. In the end, my mom had to leave her car there for a few days for repair and once completed, Thuc even followed-up with us (a few days later) to ensure no further problems occurred & no more oil leaks. From my personal experience, a lot of independent service places & even dealerships often just do the service, take your money and send you home without batting another eye..but not here! That shows the commitment and dedication to developing long-term relationships with each of their clients by practicing good, honest principles daily. This definitely creates trust & loyalty for ever-lasting customer satisfaction & client comeback. I can't rave enough about Thuc & his shop and will surely take our cars back in the future & recommend to all our friends & family, when needed!!! read more

Intune Motors - Auto Repair Near Me - Irvine, California

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I've had both of my BMWs serviced at Intune Motors my E46 and my newer 2022 BMW 230 and I can't recommend them enough. Their attention to detail and level of transparency truly stood out. They took the time to explain everything clearly, answered all my questions, and never made me feel pressured or upsold and the prices are super fair! It's honestly such a relief to find honest, transparent mechanics who do great work, especially when it comes to BMWs. The quality of service gave me complete confidence, and I'll absolutely be bringing both of my cars here for any future work. LOVE finding a shop you can actually trust. Highly recommend Intune Motors if you're looking for skilled, straightforward, and reliable service! read more

Left a review few months back and had to leave another stellar review. Went to BMW dealership service for a camber alignment issue, received an estimate for $19,400 of repairs, can't make this stuff up. Brought to Intune Motors and they removed my strut, said it was in good working order, replaced same and had it wheels aligned. Car is driving phenomenally since and cost me almost nothing. Owner Thuc and specialist Andres surprised me again with exceptional honest service, HIGHLY recommend Intune Motors! read more

Great service. They took care of the oil change for my son who attends UC Irvine. Full synthetic and a nice report of items that need to be addressed read more

Had a really positive experience working with Andres. He was very kind, attentive, and helpful throughout the process. He took the time to answer questions and made everything feel easy and straightforward. I really appreciated his help and great customer service! read more

Seems to be a common issue with late model VW's: Cracked coolant overflow flange at engine and cracked coolant flange at another engine port. Intune motors took care of this within a couple days due to a part that had to be ordered in. read more

Had a great experience dealing with this autoshop. Has been recommending them to my family and friends and will be using them again for any problems I have with our cars. read more

I'm updating my previous five star review some time ago. I just took my ten years old 2014 Audi A5 for the strut replacement for the hood, regular maintenance with oil and oil filter change. The owner personally worked on my hood strut and charged me only for the part priced at $49.33 and no labor charge. The Mobile 1 synthetic oil was $8.25 for each and five cans were used. The oil filter was $15. Altogether the labor costs me $31.39 and parts were $105.58. Total cost was $126.37 with discount for being a regular customer. When I checked other places, the costs for parts only were at least double. The entire work took about 55 minutes. I'm definitely renewing big fat five stars. If you live in Orange County and near Irvine, Tustin area, for any car repairs, make sure you check Thuc and Ricardo. These guys will be honest goodness the best people to trust your car with. Just for a fun fact: my daughter needed to take this car for a few months to Houston last year for her school. I had it thoroughly checked by Thuc and made sure the oils, transmission, belt, tune up, tires all got checked and serviced at a very reasonable price. She had it outside her apartment in Houston and drove it everywhere. She came home with absolutely no issues with her Audi. I'm truly grateful for these guys! For all of my Mukbang friends: Try them, you will be pleased! read more

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Excellent service ... had an engine swap that was executed so well. Very challenging situation with an engine that died, they were very patient and worked with me on cost. That was back at the end of last year. So far the car has been running great. Thanks guys read more

Undeniably the best and most professional/friendly auto shop experience. Ricardo and his team are fast and hardworking professionals that actually listens to your needs as a customer, no matter how niche, and try their best to help you with clear boundaries with what they can or cannot doe for your benefit. I've came here many times to do work for a hybrid daily commuter car and a luxury leisure car, from general maintenance to specifics needs like spoiler/emblem customization. Ricardo and staff are extremely knowledgeable about cars and their own abilities, couple experiences especially memorable to me: 1. always communicating and interacting with consistent not just first time friendliness and professionalism, this one might sound basic but i personally really respect since it makes me feel like im treated like a human being and not a cash cow during stressful time of cars having problems 2. if something was outside of their comfort zone or expertise they do not try to upsell you on something they can't handle and actually suggest you places to go that can take better care of your car instead of overextending for extra business and risk doing a bad job. 3. Ricardo and team are extremely knowledgeable about their own competencies and cars in general, from small talks about life to nuanced take on car topics I've always managed to learn something new or at least hear an interesting perspective from their years of experience 4. pricing is very reasonable and for the quality of work + personable experience this shop provides, I find myself have no need to doubt or feel bad about what I'm charged with because this place really does all the right things and honesty/trust just comes naturally tldr - go here if you want 0 headaches when your car is giving you 100 read more

We have had two of our cars serviced at Intune Motors - and all I can say is that they provide the BEST customer service and quality work! Intune Motors gave us diagnostics for our each car and helped me to understand what work we needed done on each car. Just as other reviewers have stated, they are great at communicating and explaining what they recommend what needs to be done. They do not try to oversell or pressure you to get services you are not comfortable with or don't need. Ricardo is an amazing manager and provides the BEST customer service. The technicians do a fantastic job and such great quality work. Intune Motors does not overcharge and is a great value for the awesome work that they do. I highly recommend Intune Motors! You will not be disappointed! read more

the best. fixed my sliding van door for cheap and incredible work. i can't even tell it was messed up

So I had the car towed to their shop. They promptly did a complete examination and sent me a detailed report, including photos to support their diagnosis and recommendations on the best plan forward.. First class! Again, they treated me like family read more

Friendly staff. Didn't feel ripped off compared to dealership pricing. Got oil change, brake job and serpentine belt replaced on my Sentra. read more

I like to do my research when it comes to mechanics. Went to many different shops to get quotes on my suspension. These guys beat them by a long shot and were very upfront with cost breakdown and materials used (I wanted higher quality stuff). Even got a new customer discount! Andrew and team were very nice, got my car done in a day and drives awesome! Highly recommend them!!! read more

The only place I take my car for everything it needs. I drive a mini cooper and Ricardo/team is super knowledgeable and transparent about everything they do. Especially being a girl going into a mechanic stop it can feel intimidating and the last thing I want is to be taken advantage of. I've never felt that way at this shop, they even taken their time to explain things to me in a way I can understand. Really appreciative of a business that does honest good work with fair pricing. They are also super easy to reach and have great communication. Thank you guys so much for always taking care of my mini! read more

Shared the detailed inspection information during checkout. Price transparency and good customer service.

Brought my Porsche Cayenne Hybrid here because a "top up coolant" notification kept popping up on my car even though the coolant was full, only to find out my car has two coolant tanks and one of them was really low. The owner is really friendly and topped up my coolant for me. I also brought my Mercedes here in the past for some maintenance and highly recommend this place for fair prices and great/quick work! read more

Hands down the best auto shop in Orange County. If your car needs service, this is the place to go--no hesitation. The team here is honest, skilled, and delivers top-notch work at a fair price. You really can't ask for more when it comes to maintaining or repairing your vehicle. Special shoutout to Thuc, Ricardo, and the entire crew--they're professional, trustworthy, and genuinely care about their customers. Thanks for everything you do! read more

I got my oil changed from Jiffy Lube and they mentioned I had a cracked radiator and hose, so I read the good reviews of Intune Motors and decided to give them a shot. I've had to put a lot of money into repairs over the past few years, so I was not excited to have to do this, but Intune motors made my experience so wonderful. The owner informed me it wasn't a radiator crack, which I was so happy to hear. The coolant was leaking from a different hose and he was able to order the part and replace it within the same day. He also saw my fog light cover sitting in my passenger seat, as I had to order a new one and couldn't get it on myself and installed it for me! Pricing is fair, service is great, and they're honest. I will definitely be recommending them to my friends and returning when I need my next repair! read more

Intune Motors is your go to place if you need your car fixed. Andres has worked on my car numerous times, to accidents that should've taken my car out to simple maintenance. Andres has been my go to person for the last three years. The price you pay here is honest compared to other places and you also wouldnt have to worry about your car having more issues. Every Person I've recommended to go to here has always kept coming back because everyone works on your car as if it was their own. THANK YOU TO EVERYONE! Especially Andres for being my go to mechanic. read more

Great service, honest mechanics, the best value for the quality of work, can't recommend enough! Ricardo and his team are the best!

Great shop. They helped me replace a radiator leak in my son's 2015 Lexus IS 250 with over 100k miles. They found the leak and was able to take care of it and replace it with a new radiator. Then, I came back to have them replace the water pump, tensioner, serpentine belt, and thermostat. They didn't try to up sale me and I did these replacements as a preventive maintenance to prolong the life of the vehicle. I bought the parts and had them replace it. They charged a fair price for the labor for their expertise. Now, the car drives like new. Honest and fast service. read more

had a great experience! they were really informative and helped me understand as a first time car owner

How have I never reviewed these guys before? I take all my cars here, and they are the only shop I trust in Southern California. Thuc and his team are the very best at diagnosing and addressing issues quickly without all the red tape and shop jargon you get at other Auto repair places. When I called back to ask them what kind of Transmission oil was used in the last repair they completed- I was astonished to find out they used one of the best motor oil brands they could find! When I asked why they chose to use this over the factory oil I was informed that one they chose was better for my car given it's high-mileage. Most shops would use the cheapest stuff they have lying around and charge you up the wazoo for it. They have done such a great job in my cars, that I haven't had to go back here in almost a year! 5 star service and knowledge for these guys- read more

It's pretty nerve wracking when you hear that your car has a cracked block or something like that. What's worse is not knowing that that is. Then hearing the price and the options to repair or replace and are overwhelming. But at Intune, they explained the options and prices in detail and made the process seamless. Thuc, Ricardo and team are the car gurus. Ever so grateful for the expertise and professionalism. Intune is definitely worth a visit to! read more

I was referred by a couple of friends who own businesses and they send all of their fleet and personal cars here. These guys are the best mechanics I've been to by far. Super knowledgable, thorough, patient, and trust worthy. And to top it off, their pricing is transparent and reasonable. Can't say enough good things about my experience with them. It's tucked away but within walking distance of a strip mall and the Distrtict in case you want to get some shopping or work done while they work on your car. Thuc, Ricard, and crew are the real deal. read more

I was referred by a friend & wasn't disappointed. Ricardo & his team lowered my 340 with H&R Sport Springs and changed my oil. Very helpful and professional. Dropped the car off in the AM, picked it up after work. They are car guys, and knowledgeable. read more

What more can I say about this astonishing, cool hipster mechanic shop, that has never failed to deliver much-needed services for my vehicle? Let's not forget their professionalism too. I recently purchased a used vehicle with no known previous history. Yes, I was a brave soul. Oh boy, wasn't that a mistake? It sure needed many repairs. Not only did they take care of the annoyance that came along with it, but also made sure the car would be reliable in the use of the behind-the-wheel test. I had the following services done. - Thermostat Housing - Coolant Expansion Tank & Cap - Brake Pads - Engine Oil - Oil filter housing, oil cooler, gasket - Cabin Air Filter - Windshield Wipers Trust me, you will not regret it. read more

Dealer quoted me I needed 'X' part (4k) after doing a brake fluid change. I took in my car to this shop to get my brakes doubled checked and to see if they could double check the brake system. They looked over my brake system and mentioned there were no Codes or faulty items other than the brakes may need to be bled. They ended up bleeding the brakes properly unlike the dealer and told me that my brake issues is most likely the BMC. They afford ordering a 3rd party BMC. I opted to order an OEM one that ended up in taking a month to get in. A month later, took the car back to them to install the new BMC. Here is where their commitment to their customer service shined. Ricardo did multiple brake flushes trying to get the brakes to feel right. After 4 flushes the brakes were grabbing better, Ricardo still wasn't happy with them but suggested I try it out. After trying it I was feeling improvements in the brakes. Happy to say my brakes are feeling a lot better now and would recommend this shop. read more

They did some exhaust work for me. Very quick and easy to work with. Great quality work from them and didn't break the bank.

Brought my car here as a second opinion and i'm so happy with their efficiency and communication. they were great in customer service and overall awesome in fixing my car. will definitely be bringing my car back here for anything else (hopefully don't have to tho lol) read more

Ricardo and Thuc are honest and reliable. They promise a reasonable turn around. I recommend giving them a call rather than showing up to ensure they have time and the manpower to fix your issues since they can be busy at times. FYI, they are open on Saturdays, which is great! They have fixed multiple issues for my Benz from as simple as replacing lights to more extreme issues like my camshaft and addressing a fuel leak. They are reasonable with their prices, give honest recommendations, and explain issues clearly (and digestible) to a non-car person like me. Amazing duo and shop. Highly, HIGHLY, recommend them to anyone looking for sincere auto shop in OC!! read more

Have had my old Lexus serviced here twice (minor and moderate) and their team has always been good about communicating the work that's actually needed and their prices for parts & labor. Would definitely use them again! read more

This is my 3rd time going to them and they never disappoint. I normally come here to get my oil change for my Volkswagen. They do a phenomenal job and the prices are pretty affordable. I personally don't know much about cars other than, put gas and do oil change. But it's nice when people have the patience to explain things. Also let me know what I will be needing soon. They are not pushy and encourage to do my research. Which I truly appreciate. The whole staff is so professional and very friendly. I will definitely continue to come back. Thank you. read more

New to the area and in desperate need of an oil change. Called around and felt like Intune was a good fit and close in proximity so I gave it a try. The service from Ricardo and Thực was top notch! They changed my oil , rotated my tires and check all the necessary fluids. It's definitely a good value. I will need to remember to make an appointment instead of walk ins next time but I found my go to spot! read more

I found Thuc through a referral from my sister. I am extremely glad that I asked Thuc to help me with fixing my family's car. We were having electrical issues. It was giving me a headache trying to fix it on my own. I started to worry about my family being stranded somewhere because the car would not start. Thankfully I reached out to Thuc when I did. He went through a list of possible causes and systematically tested and addressed each one. The car works fine now! For anyone else wondering where you can find a good, honest mechanic, don't worry anymore. You found Thuc. He is quick to communicate and is thorough in his work. He is skilled in what he does. He is also very honest and transparent with costs and pricing. It may be hard to find an honest mechanic sometimes elsewhere. Here you can rest assured that Thuc will get your automotive repair needs under control. Call him if you ever need assistance fixing your car! read more

Needed something replaced to pass smog. First place I went to quoted me a high labor price, I went here and they told me they'd fix it for less than a third of the cost. Super polite, no wait, and they gave me a discount for being a first time customer. The next time I need something repaired, I'm coming here. read more

I had issues with my car starting, and suspected that it was the brake pedal switch. I reached out for a quote, and Ricardo replied almost immediately, inviting me to come in for a free inspection. I made an appointment to come in at 3:30PM. I explained the situation, and dropped off the car. Ricardo then reached out and called me the following morning, explaining the issues. He ordered the parts, and had it done later that day. The rate was super affordable, and Ricardo was beyond friendly and provided great service. My only critique is that I got a text rather than a phone call when my vehicle was ready; it's a small minor preference for me to receive a phone call, but I completely understand why text/email was easier. Will definitely be taking my vehicle back here, and would definitely recommend to anyone in the area who is looking for a straight shooter who can repair things in a timely manner while providing excellent service. read more