Had a wonderful experience here with Richard. Was quoted a high number for repairs at my dealership and have gone to them religiously since I purchased my car in 2017. Trying to save some money for upcoming life expenses, my fiancé recommended I try them out. I took the car in and Richard was able to see what was happening right away. I was able to get everything I needed done at a fraction of the price the dealership quoted me with great quality! Thanks for making my experience and taking care of my car! read more

This morning I had the unfortunate experience of having a screw in my tire in a day I could not afford to be late for work. Fortunately I discovered Nick's OC Auto Service. Brandon was understanding, helpful, and professional, and got me in and out of their quickly at a great price and I can go on with my day. I give this business my highest possible recommendation. Thank you Brandon and team! read more

Oc Auto Service - Auto Repair Near Me - Irvine, California

Consistent, excellent, high value, friendly and trustworthy service. Service was provided in a timely manner. Explained work to be done thoroughly for pre-approval to proceed, so no surprises on overall bill for completed service. They answer questions and give honest feedback on concerns. Tune up was fast and enabled us to get a pass inspection smog test result for our car. Have been a customer for several years. Highly recommend for excellent car service. read more

I have been taking my family cars to OC Auto Service (formerly Nick's) for over a decade and a half. I can always trust that they will take good care of the cars and do right by me as a customer. Never recommended any services I did not need and they've always stood behind their work. The lobby is clean and the people answering the phones are always polite. If you need a good independent mechanic this is the place. read more

Made appointment and even showed up 5 minutes early...after 1.5 hours my truck wasn't even on a rack!! Completely wasted my time and will not be coming back read more

I came here after I got a flat tire and as soon as I pulled up they greeted me and asked me to pull in my car to inspect it. I was very impressed with how fast and thorough they were with their work. This is my new tire place now read more

OC Auto Service (known as Nick's Auto Service in the past) is an independent small business auto repair shop in Irvine. My experiences with OC Auto Service have been excellent! REPAIRS TO ORIGINAL AIR CONDITIONING SYSTEM. The original factory-installed air conditioning system on an older model 2003 MB coupe had stopped working (no air was blowing out of the double vents on the center console of the car). When I called OC Auto Service, Mason (owner) answered the phone and listened to the description of the A/C problem. I requested an appointment to get an A/C repair estimate. After asking a few more detailed questions about the A/C problem, Mason scheduled an appointment to inspect and test the car's air conditioning system in the OC Auto Service repair shop. INSPECTION, TESTING AND A/C REPAIR ESTIMATE. When I brought the car to the repair shop, I was promptly greeted by Mason. The repair shop is well-equipped to evaluate, identify, trouble-shoot and repair different models of cars. Since I needed to leave the car in the repair shop for the day, Mason arranged for a driver to safely return me to my home. Mason is very professional, knowledgeable, courteous and dedicated to positive customer service. The entire repair shop is well-maintained and clean. I felt very confident leaving my car at OC Auto Service for all inspection and testing services. After the auto mechanic determined the cause of the air conditioning problem, Mason called me with an A/C repair estimate. The A/C repair estimate was fair. By telephone, I authorized the repair and asked Mason to check the car's other systems, including brakes and tires, because the car had over 130,000 miles on the odometer. WORN-OUT BRAKE PADS, LEAKING VALVES AND DETERIORATED VALVE COVERS. Following a system inspection by experienced auto mechanics (Christian and Pancho), I decided to replace all worn-out brakes, several leaking valves and some deteriorated valve covers. All repair estimates were fair and reasonable. Due to the extra repair work, the car needed to stay in the shop overnight, pending arrival of some extra auto parts for the car. TEST DRIVING CAR BEFORE RETURNING CAR TO OWNER. Before returning the car to me, Mason drove the car himself to make sure everything was working well, including the air conditioning system and new brakes. Everything seemed fine. Then Mason contacted me and delivered the car to me. I paid by credit card and received an itemized receipt for my records. Everything was straightforward, transparent and professional. I plan to return to OC Auto Service in the future. OC Auto Service is dedicated to excellent customer satisfaction and professional repair services - highly recommended! read more

We had just moved to Irvine from Hawaii and our Toyota Prius Prime started to leak something that looked like antifreeze so we took it into (Nick's) OC Auto Service and they went above and beyond to take care of the vehicle as well as us! They did pressurized testing and found that there wasn't anything wrong with the radiator or anything else, and even did the 6-month maintenance check at the same time. The total price for both of these services, including tax, came out to $102.xx! The incredible value for such outstanding quality was literally unparalleled in our experiences. In addition, Mason continued to go above and beyond to share his insights about how to best navigate going to the DMV(s) for vehicle registration and how to complete the forms for that. (Nick's) OC Auto Service has quickly become our favorite and go-to service station for our vehicles! read more

Amazing service and even same day in and out . I was highly impressed was diagnosed and repaired and driving home with car all in the same day. Great customer service and very reasonable repair quote. Very satisfied and will be coming back for future repairs. read more

Amazing customer service. This staff really go out of their way to provide the best of their capabilities. Amazing, Awesome local auto service shop. That does about everything. High recommend Richard is amazing as well read more

Make an appointment this place is busy!!! Great quality of work from the staff you can tell they take pride in the work they provide! I waited for car inspection and saw a steady flow of customers and watched as the staff handled every customer with respect. They also provide uber if you don't want to wait!! read more

Fantastic service. My 2004 CRV is totally in their hands. Their fees are more than reasonable. $90.00 for a complete inspection and oil change incredible. Richard and Mason go above and beyond. Thank You guys. read more

I've been using their services for some time now, and they consistently provide excellent, professional, and friendly service. There's no need to go anywhere else. read more

I've been taking my truck and family's cars here for regular maintenance service for years. Mason, Brandon and Richard at Nicks OC Auto Service are always super friendly and have never given me overblown recommendations or estimates for their services. Clean reception area is nice, even though I usually don't have to wait for drop-off or pick ups. I highly recommend this place! read more

I really appreciate the hard work and commitment. These guys put into my vehicle. Brandon and Richard were very helpful on helping me with my request and service needed. all work was done in a timing manner, and I was up-to-date on every single item being worked on. I would recommend this establishment for all your vehicle repairs. read more

Absolutely great place to have truck serviced! Brandon is super easy to deal with! I'd keep him around!

Came in frantic this morning; my tire valve cap fell into my wheel after I filled it with air at a local gas station. The guy at the front desk was relaxed on the phone, told me he could supply me with a valve cap lickety-split when I came in. It was early, so not many places were open; I was grateful they could help me on such short notice. Once I got there, I was helped within 5 minutes. I asked how much it cost, and he said "don't worry about it, we've got caps laying around." I would go back again. The ease of service really went a long way towards easing my anxiety and getting my morning back on track. read more

The price was fair compared to the other few places. I got my brake and coolant changed. I was able to pick it up the next day. The staff were nice and the shop is very clean. read more

Oc Auto Service - Front desk - Auto Repair Near Me - Irvine, California

Well, bring my vehicle in for alignment, quoted $90 on the phone if it's basic toe adjustment, end up spending $123. I was like if it's good work then I don't care how much. Oh boy was I wrong! The steering wheel was off center to begin with, they did not even touch camber or caster, caster was even less then beginning. The adjustment nut was brand new not a single tool mark on them. Plus when I look at the alignment sheet, the after results was not even in spec. On the other hand, the owner was very nice, extremely nice to be honest, but I would rather have the vehicle fixed right the first time with no bs no dishonesty. Went to another shop and they are honest and did the camber and caster. AVOID this place at all cost, when trust and integrity are the issue, there is no coming back. May this place rotten in time. See, owner is so quick to respond to negative review and instead of simple apology, went full on denial and sugarcoating themselves. He should be in marketing instead of auto repair. Horrible. read more

Oc Auto Service - Caster not in spec, even less than starting value. - Auto Repair Near Me - Irvine, California

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OC gem! Man what a great group of techs. Truck broke down and the team meticulously went through everything to diagnose the problem. Wasn't easy, stumped everyone, and took a couple of days to chase through scenarios. In the end they figured it out and fixed it promptly. Runs better than ever now and Richard and Brandon communicated with me all along the way. Kudos to Pancho(?) too for pulling the repair off flawlessly. More than fair pricing and even got me an uber ride back to the office. Don't bother with anyone else - call these guys first!! read more

Best service I've ever experienced. They respond very quickly to all messages. My boss thought they were up selling us and so we decided not to get the battery and windshield wipers replaced at this time. When when I went to pay for the oil change in standard checkup, they already installed the windshield wipers and payment needed read more

Went here for a second opinion to get the battery and alternator checked and at the very least the alternator replaced. Already knew something was wrong with the alternator and just wanted it to properly get tested and confirmed. The testing process, whatever they used to test it, cost around $118 including an "environmental fee" which is high enough. For whatever reason the environmental service fee is included for testing a battery and the alternator is beyond me. Got a decent response from the guy behind the counter, but when the situation was explained to the mechanic, he just kept assuming what was wrong without hearing the full details. It was near closing time so the car had to be left there overnight and simply had to wait for a call the next day. Next day, got the call and was informed that the issue is the alternator and the total cost for all of it will be $1400. It's an absolute criminal cost for an issue like this and it would take them until the end of the week to complete the service. Apparently they didn't have the alternator and had to order it which wouldn't arrive until the end of the week saying stores nearby didn't carry the required alternator -- and according to this guy, "it's labor intensive" which supposedly justifies the $1400. Declined that service and immediately picked up the car. Ended up getting the car serviced elsewhere and guess what, the TOTAL cost was $485 for a new alternator and oil change which only took them 3 to 4 hours to do! $485 against Nick's Auto Service's $1400! (Really the real total when testing is included brings it to $1518 so it's even worse) I don't know what the hell Nick's Auto Service was trying to pull, but that was absolutely unacceptable. If you're experiencing a similar problem, find help somewhere else to avoid unnecessary charges they impose on you. read more

I came across Nicks after a loss of oil pressure on the freeway on my classic car on a Saturday. I was concerned since not every shop can work or is willing to work on my classic British car. AAA recommended Nicks and there we went with the tow truck. Upon arrival I felt right at home and was impressed by the organization and cleanliness of the shop. I also was received with warm and a smile and it made me feel good. I knew I was in good hands. Chavez took care of inspecting and ordering parts which is hard to do on a classic. I was back on the road on Monday!! Thank you Chavez and the whole crew in taking care of my baby and getting us back on the road. I truly appreciate your help, care and attention to me and my car. You guys are awesome!!!! read more

They totally stand behind their work! We were having a issue getting a smog check elsewhere because of having new catalytic converters installed here. We took to the smog place and the owner came over to make sure it would pass, and promised us we would not be left hanging. Once they solved the cats serial # issue, Smog passed with flying colors. We will continue to have whatever work done here in the future! Great people! Friendly disposition. read more

Nick's Auto Service was a huge win for me for several reasons. 1. My battery died, and I tried to tow it to their shop after hours. They have have a gate so DO NOT take it here after they close. I dropped it off at a nearby open lot and was worried that it would get towed by said business to an impound lot. Luckily, it did not get towed to an impound lot, and Mason had the Nick's tow truck come and take it back to their shop. NO CHARGE. 2. They gave me an estimate that was higher than the actual cost in the end. So they dropped their price! 3. I just had a brake light go out a day prior and they fixed it for free. 4. They also inspected another issue with my car and provided an estimate for my next potential visit. All of these could've been legitimate additional charges along with the battery, but they didn't charge. For that, I'm very thankful. These 4 things along with outstanding customer service from Brandon, (who answered all of my questions when I called) Mason and Mark will definitely make me a customer again. If you're in the area. Go here for quality service and a place that clearly cares about the customer. read more

I've taken several cars and trucks to Nick's Auto Service. Quality of service and value are excellent!

They've earned their five stars. Very straight shooters- under promise over perform... that comes from experience. Trust with my cars. Fair pricing. read more

I only had positive things to say about working with Nick. You get a sense of honesty when dealing with Nick's. No flim-flam, smoke and mirrors like you would normally get at Tustin Hyundai. Talk about converting an estimate of $9000 into less than $300! And special thanks to Socal AAA for referring me to Nick's1 read more

I had a screw in my tire and needed it patched immediately (as I'm a driver for work). The receptionist was friendly and able to get me in quickly. The lobby is spacious, clean, and inviting. They offer coffee while you wait. They were able to get me repaired and back on the road quickly and at a reasonable price. They also let me know the current state of my tires and hazards to be aware of. All around amazing experience!! read more

I am from out of town and was referred this service from the company that towed my car- When we arrived we knew they were only open til 2 (it was a Saturday.) Originally, they said they couldn't work on my car til Monday morning- (omg noo!!) so I pleaded my case of being out of town, was there any way etc,.They saw my dire situation, so they assessed my car, saw it was the alternator- & ordered the parts to try & get it done today. () I was in town for my kids sports tournament, so left to watch 1/2 of game- I called Nicks an hour later & they said they had the wrong alternator- so going to try and get the one that works, but not a done deal. Ughhh, this point it's at ~2pm. So said he'd call back at 4 (on his cell because the shop was closed). At this point in my mind I had conceded that I'm not getting my car back til at least Sunday (they're closed Sundays) but prob Monday, thinking about rentals, Uber rides, needing to get back for work etc & trying to not worry about it. But when you're from out of town, don't know your way around & need to manage your high energy 9 yr old while helping your 16 yr get to his games- it's very distressing. Well I'm SO thankful to report that Chavez from Nicks called at ~4:10 saying the car is good & ready for pick up in 20 min! Hooray!!!! BEST news ever! I've never been happier to be back in my car! I really feel like I hit the car service jackpot today. Brandon and Chavez were the ones who agreed to make it work, Roman was awesome and worked on my car and Mason the owner met me after hours to pick up my car - HUGE RELIEF! I highly recommend working with this service. Thank you Nick's Auto Service for truly helping a pretty dire person out! read more

Oc Auto Service - Roman the saving grace that fixed my car! - Auto Repair Near Me - Irvine, California

Very fast service and professional associates. I made an appointment a few days before and was scheduled early in the morning. I was fit in right away. I was treated very well. Clean and welcoming waiting room. Very fair pricing. I went in for alignment and when I left it felt like I was driving a new car. Call in advance for an appointment. I definitely recommend this company. read more

I bought a 2008 Lexus LX 570 with 187k miles on it about a month ago. Had a trip planned to Arizona and 2 days before my trip, I heard a squeal coming from the front portion of my engine. Maybe, I could've figured it out and fixed myself but time was of the essence. I took it in and they diagnosed it as a bad tensioner and belt...just as I had suspected. Quote was reasonable so I had them take care of it since my trip was the very next day. Gave me a clean bill of health for a road trip and now, I have a trusted mechanic about a mile from my house. read more

I called Nick's Auto on construction circle today explain to them the situation with my car which happened to be a tire although they were hooked up they told me to come on down take my time you'll get me in I went there done like that I'm fixing my tire put a new one on I couldn't have asked for a more courteous professional environment then Nick's Auto I recommend them to all of my friends and anybody out there who needs tire changed or whether it be oil change call Nick's Auto between jamboree and Barranca in Irvine I promise you you will not regret it that group of people there unbelievable read more

Oc Auto Service - This photo it's a business card from Nick's Auto service I want everybody to see, I stand by my statement I will stick my car on the line - Auto Repair Near Me - Irvine, California

They are extremely professional and I felt that we were treated with respect and honesty. Our repair situation was complicated and they communicated every step of the way. They did all of the little things to make for a happy customer. I would definitely recommend. read more

I took my car in for a 30k maintenance. Inspections, synthetic oil change, oil filter change, etc etc. The drop off process was super easy and quick. The service was extremely fast. They were very honest in their dealings with me, and I appreciate them. I highly recommend Nick's Auto Service for folks in Irvine who need a quick and convenient auto maintenance provider. read more

I went in for some minor repairs. From making the appointment to drop off and pick up, the staff I interacted with were very nice and accommodating. The diagnosis and repair went well and with affordable pricing, I didn't feel like I was overcharged at all, which can be common at other repair shops. Appreciate the help and would highly recommend if you are in the Irvine area! read more

Great people!! Honest about your needs and reasonable cost for repairs!!!! Fast service! Great chairs in NICE waiting room!!!! read more

I called for quotes my MB C300 service, ( Transmission oil and spark plugs replace) and 2nd time I stopped by to ask quotes, and they never call back !! Bad service after changing ownership read more

My wife was in Irvine and couldn't get her car started. So I drove over from our home to jump her car, and I figured I'd try to get the battery replaced at the same time. Called Nick's Auto and asked if they had a battery for our car (gave them year, make, model) and if they could replace it that day. The guy on the phone said, "Yeah, just bring it down before we close and we'll take care of it today," and quoted me $225 (parts/labor). That's pretty high, but I wanted to get it taken care of right then. So I rushed over right after getting my wife's car started (since it was near closing time), and they said, "Well, there was a good chance we had the battery, but we don't. Do you want to leave it here?" I thought to myself, "Dude, I went out of my way to get here and I rushed over, based on what you told me." So I went home. The next day, I called the local auto shop I usually go to (they're a 5-star Yelp place and are always booked). They quoted me $125 (parts/labor) and were able to squeeze us in right away. *Nick's Auto was asking DOUBLE what my local shop charged.* I would have gone with my local shop in the first place, but I was in a rush to get this fixed right away. That was dumb on my part. It pays to be patient and to go with reliable/trustworthy shops that you know. This place (Nick's Auto) didn't feel right at all, as far as price and service. read more

Service: Excellent Repair: Excellent, found the issue and communicated it clearly Speed: Fast, repair was done relatively quickly and I was only without a car for a short while Notes: Called me and reminded me of other services that was required. Price was also very fair. read more