I've had consistently great experiences with Euro Car Dr., and I highly recommend them to anyone looking for a trustworthy auto repair shop. From the beginning, the team has been professional, honest, and transparent. They take the time to explain what needs to be repaired, why it's necessary, and what your options are, so you can make informed decisions without feeling pressured. Their communication is excellent, and they always keep me updated throughout the process. What stands out most is how much they care about their customers. Before a recent trip, they knew I needed my car back in time. Even though they were very busy, they prioritized the repair and made it happen. That kind of customer service is hard to find and gave me complete confidence before hitting the road. They may not be the least expensive option, but you're paying for quality, expertise, and peace of mind. I'd rather invest in repairs that are done right the first time than save a little money and wonder whether the job was done correctly. If you're looking for mechanics who are knowledgeable, dependable, and genuinely care about their customers, I highly recommend Euro Car Dr. read more

This place is amazing. First off, I was quoted pretty high prices from the Porsche dealership on my 10k mile inspection and Euro Car Doctor team provided a competitive quote and amazing customer service Speaking of customer service, Alessio was awesome. He's super knowledgeable about Porsche and overall resonated integrity and great service. They did an amazing job inspecting my car and providing honest feedback on parts needing to be replaced by when and what was already looking good. Highly recommend him in particular as well as the whole team. I won't go anywhere else! read more

Be careful if you're a woman in your 20s lol and ask all the questions to understand the itemized charges Alessio charged me $645 to replace, install, and register a car battery for my 2017 cla250 and also added $197 for a check engine diagnosis Glad I changed my mind last minute read more

When I had a problem, the owner Tony got personally involved and spent an unbelievable amount of time getting to the bottom of it. My 2016 Macan Turbo was brought into the Porsche dealership and told it needed a 40k repair. After talking with multiple shops and getting different stories, Tony went to my car in person and brought a high level rep from his brake fluid company same day to run their own independent tests. He saved me a ton of money and helped me get back on the road quickly with complete peace of mind. read more

Euro Car Doctor - Estimate from dealer to fix the brakes - Auto Repair Near Me - Irvine, California

We have been bringing our cars (911 and Panamera) to Euro Car Dr for all needed services and oil change for the last two years. Our service advisor Jason is really nice and helpful, he answers all our questions thoroughly and with patience. I really appreciate that he is never pushy like some of the other shops, he even tells us if a service is absolutely necessary or it can wait for now. Overall it's been a great experience working with them. read more

Poor communication and poor follow up. Do not recommend. Didn't confirm appointment. Poor service overall.

Credit card company agreed with me and chargeback was approved. Document everything and keep your records. This company also tried to delete my records from their database so I couldn't access the receipts. I already had them saved. Thankfully the chargeback was approved. Nobody wants squeaky brakes. read more

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I am incredibly disappointed with the lack of transparency, time management, and deceptive customer service at Euro Car Doctor in Irvine. First, they pushed an expensive third-party payment plan under the guise of "transparency," but when I asked direct questions about the actual labor cost breakdown, they completely evaded giving a straight answer. I was entirely clear with them about my frustrations: I did not get the transparency I needed for the massive amount of money I am giving them. If a shop is going to gut you for a $4,500 service bill, the least they can do is be explicit with probable timeline outcomes unprompted. To make matters worse, they signed me up for their shop rewards program only to award me ZERO loyalty points on that entire bill. Second, their communication is awful. When I brought my vehicle in, they handed me a loaner car without explicitly explaining the timeline. I gave them a clear deadline for when I needed my vehicle back and they promised to call me with updates, but instead, they completely went dark. I had to call them myself, only to find out they were keeping my car all day Tuesday which was only mentioned in passing rather than made clear to me upfront. To add insult to injury, they then demanded that I top off the gas tank on the loaner car before returning it. Telling a customer to pay for fuel on a vehicle they were given under vague pretenses, which was used to justify remedying the shop's own unprompted timeline delays and poor communication is downright insulting. I absolutely learned my lesson. I will never bring my vehicle back to Euro Car Doctor and highly advise local drivers to look elsewhere. read more

Best car repair place, they give you the most value for your money and very helpful in explaining what needs to be repaired, they send you pictures to show you what needs to be fixed. Will recommend them to friends. The work done was great. read more

We took my son's Volvo here after getting a quote from the Volvo dealer in Tustin. They saved him money. The service was amazing starting with Evan, the service rep. He was so friendly and knowledgeable about what needed to be done. The mechanic gave us a list of other things that also needed to the done in the future. We appreciated all the help. You are reputable repair shop. We thank you. read more

I had just picked up a BMW and wanted to get PPI done. So I called and Alessio was able to help me set up an appointment. He immediately recognized me when I came into the shop and helped me set up the account to begin the inspection. Later I was notified via text and call about the inspection result and the whole process was pain-free and very reasonable in terms of the price. Huge shout out to Alessio for providing utmost customer service and I'm definitely returning for any services I need in the future. read more

This business is a class act. Jason and Alessio have been absolutely incredible. My warranty expired at Land Rover and I needed to find a new auto repair shop, they were easy to talk to to make an appointment with and delivered consistent and thorough communication. In all my years I have never experienced such amazing customer service in the auto repair sector! I brought my car in because my AC was not able to switch between hot and cold. I was braced for an expensive service and was so pleasantly surprised to find out it was the battery! The service was priced fairly and done quickly with regular updates. They even told me they'd be detailing the car! Where I really want to highlight their commitment to excellent customer service is their service recovery. When I picked up my car I was fresh off a plane from the East coast and was focused solely on getting the car and getting home. I realized after I got home that my car was not washed at all, I texted them and they apologized and said no problem bring it back in and we'll wash it for you! A couple of months later I then got an alert on my dash stating 'Low Battery' and of course was immediately concerned. They prioritized squeezing me in immediately even though their schedule was super full! I really appreciated that touch, and they got me back into my car in no time at all. I would absolutely recommend this place!! read more

Third time having my car fixed and serviced. I'm so happy I found this repair shop it's close to my home and they are honest and have reasonable prices and coupons on their website. read more

This is exactly why I keep coming back to Euro Car Doctor! About a year ago, Euro Car Doctor replaced my oil cooler and everything had been running perfectly--until recently when my engine coolant warning popped up. I reached out to Jason and, as always, he got back to me immediately. During the diagnostic process, Jason clearly explained that if the issue turned out to be related to their previous repair, it would be fully covered under their incredible 5-year / 60,000-mile warranty. That level of accountability and confidence instantly gave me peace of mind. After thorough diagnostics and a borescope inspection, they determined the real issue was a leaking radiator that needed replacement. What truly sets them apart is the service experience. While my car was being diagnosed, they arranged an Uber to take me to work since loaners were temporarily unavailable. After work, they had another Uber pick me up and bring me back to the shop once a loaner opened up. That kind of consideration is rare. My car was fixed in just two days, and Jason kept me updated every step of the way. He always responds to texts quickly and clearly--something I've never experienced consistently at a dealership. All of their service advisors previously worked at dealerships, and it shows. You get dealership-level expertise and benefits without dealership pricing. Honestly, the communication, transparency, and honesty here are far superior to most dealerships, where trust can often be questionable. The only reason I ever used dealerships in the past was because my cars were under factory or extended warranty. Those days are over. Trust me--give Euro Car Doctor a try and you will NOT go back to a dealership. Highly recommended. read more

I took my Jaguar in for its yearly maintenance at Euro Car Doctor. Once again, this place was amazing! They never disappoint and this is the only place I will take my almost 20 year old Jag! They perform the service, and let me know if there are any other issues with the car, all for a reasonable price that can't be beat!! This is the only place I will bring my foreign vehicles. Thanks guys!!! read more

We wanted to try this shop out for future car repairs instead of taking our car to a dealership. I called to get a price for rear brakes and rotors. I didn't receive a call back on Friday so I followed up later that day. I was told I had to bring the car in. I was strapped for time and needed the price or an approx price so I can bring it in on a Monday. I think his name was Hugo? He was so rude and insisted that we had to bring the car to get a price. I wanted the price first. Then he said he needed the VIN to give me a price after I told the receptionist earlier the make and model of the car and symptoms of what it was doing. We gave him the info and we never received a call back. I don't want to bring my car to this place if that's the way they treat prospective new customers. read more

Very great customer service, responsive and they show you photos and explain everything that is wrong etc. also within 3 miles they will shuttle you one way so you don't have to uber. Lots of snacks and drinks in the lobby if you want to wait. read more

OWNER IS FALSELY REPORTING MY REVIEW AS FAKE! Please be warned of this shop. Brought my car in (135k miles, no check engine lights, running normally besides stuttering at freeway speeds) to diagnose issues with acceleration. After an inspection, my car was no longer running due to significant engine failure that occurred while in service at Euro Car Doctor. Instead of calling us right away, we found out that the car could not be driven out of the shop by a service member, who informed us of the issue as we were on our way to pick up the car AFTER paying for the diagnostic and not informed of the engine failure. I do not dismiss that my car had issues, however I brought in a working vehicle and was left to tow my undrivable car 3 weeks later out of this shop (they took extra time to try and figure out how to get it running again). I am deeply concerned with the lack of service--they still charged us $800 for the diagnostic (that resulted in engine failure), declined offering towing service out of the shop (which in my opinion would have been considered good customer service), and are now refuting my experience as "fake" to other potential customers. Mind you, the owner has not directly messaged me or contacted me to resolve things. I am not one leave one-star reviews unless it is to warn the public of major concerns of a company. Please, please take your car to a place with dignity and integrity. Mistakes and things happen, however the way that this was handled has mind boggles me. My car was given to CarMax for a total of $1,500 because it was evaluated as inoperable...there is no denying that my experience at Euro Car Doctor is the reason that I drive a different car today and sold an inoperable car for pennies on the dollar it was prior to bringing it to Euro Car Doctor. read more

Dar helped me out and he was so awesome! He helped me out with my oil on my 540i and was super attentive and quick!! This place is the best. Really deserves a 5 star read more

If you purchase your tires at Costco, do NOT go to Euro Dr in Irvine for the tire alignment. Made an appointment a week ahead and called that morning to confirm the assignment. Left the car in the overnight drop, but they never even started on the work until I called at 1pm for status. And the oil change was high price for oil that I don't use in my car, so didn't get that work done. All in all, way to much time for this job. read more

Came here for an oil change and left paying more than expected but it was well worth it, from entering the front desk to the very end, service was amazing. The team took great care of my car, pointed out crucial fixes and I intend on fully going back to fix those errors. Even the lounge while I waited was well supplied and stocked and was able to do some work while the car was getting fixed and inspected. Well worth the value. Evan was informative and even Mr. Perez, most business owners you don't see too often but I knew I was in great hands when even he asked if I was doing alright and was comfortable, wow. Thank you all again! read more

Euro Car Doctor - Shop performed oil change and diagnostic scan. Further fixes pending. - Auto Repair Near Me - Irvine, California

I paid the diagnostic fee and dropped my car here to have it serviced for a headlight issue. They told me because the headlight wouldn't turn off it drained the battery so it was completely dead. They swore to me up down right left and every which way to Sunday that they try to jump the car and the car was not responding so they recommended a $650 battery replacement. I asked them if they can charge the battery for me for a little which they said no. I told them no, and I will come and jump it myself, they told me I can come and try which I did and I jumped the car myself. I don't understand how this premium auto shop couldn't get a car started, but little ol me could, they just didn't want to do anything. But hey, at least they were nice about it. PS: They charge a lot of money because they only work with genuine parts and because of the location of their shop, but if you drive, literally 10-15 minutes down the road you'll get the same/better service for less, because I was able to get the issues with my car sorted out. read more

Euro Car Doctor - Me, jumping the car they said they tired multiple times to but couldn't. - Auto Repair Near Me - Irvine, California

Evan and Jason are fantastic. We have brought our Land Rover discovery sport here several times for service and they have been nothing but professional and super in providing great service, awesome prices and even offer snap loan payments to help you pay the cost. I highly recommend giving them a call for your cars service needs, you won't be disappointed. read more

I came here to get my transmission fluid changed since my friend suggested I get it professionally done lol. I was totally not going to google doing it at home, if that's what you've assumed. Anyways.. the place gave me a fair price for the job. Services for euro vehicles is usually more than your average so it is what it is at that point, but if I can get something reasonable at a good quality shop why not! The shop was super clean and professional. They even had a lounge area with a comfy sofa. No netflix, but I settled for the regular tv channels (operation repo it was lol). The job took a couple hours even tho I was one of the first people here, it may have been the service type. But overall, five stars. Would recommend to a friend. read more

A few months ago Euro Car Doctor did a fair amount of work on our Jaguar F-Type, new brakes, engine mounts, battery etc etc. Fast forward to now it still starts first time, stops perfectly and the idle is vibration free. In other words, they did a fantastic job. Oh, and as an added bonus, they are really nice guys and go above and beyond. read more

When I approved the work that needed to get done on my car, parts were immediately shipped in 1-2 days and was able to get my car back within 3 days. The diagnosis was thorough, clear, and educational. All price breakdowns were listed from labor, parts, and taxes. I came in to fix and replace my cars pulley system. read more

Great service, very informative, timely, trustworthy, and welcoming! Brought my Supra in and they made quick work of it. I did have to call back a couple times to make sure I was booked but other than that everything went very well! read more

I have been taking my Volvo XC60 here for a few years and the service has always been professional, courteous and honest. They explain the repairs in detail with videos and the prices are always much less than the dealer. Highly recommend if you have an older European car. Jason and the rest of the team are always friendly and helpful! read more

Got my brakes and a rear bulb replaced and had a great experience. It's now out of my way as I've moved from the area but would definitely recommend their service and will return if I ever need any repairs in the future read more

Excellent service. Luxury automobile dealership treatment. Very professional and kind. Even though they were a bit pricy I will go back for next service. read more

Love the texting capability, easy invoicing, friendly staff. They always take great care of my Mercedes and communicate immediate and future needs read more

Went in for an oil change for my car. Evan was very helpful and their prices were actually what they said it would be. Got recommendations for what i need to do for my car next. Very respectful and lots of snacks there! read more

Overall, bad experience with Euro Car Doctor, no accountability for their mistakes, with every service done here, more issues arise, issues cause by them, not because of regular wear and tear. They put wrong anti coolant and damage the car carpet while replacing the battery, thats when I realize they were bad, before that, they left my brakes all squeaky and replaced them with cheaper ones to get rid off the problem, god knows what else they messed up and I ended up paying for it, never coming back... No, "fixing" the problem you caused with cheaper materials is not taking responsibility, especially when you act offended just because a customer is asking for what's right. The least you could've done was show a little empathy. read more

Great shop with excellent professionals! Everyone here is polite, friendly, and really knows their stuff. The service is top-notch and everything runs smoothly. Of course, the prices are on the higher side -- but that's expected everywhere in this area and for shops of this level. Compared to others, though, this place definitely offers the best balance of quality and price. read more

I brought my mom's car in for a routine service here based on a recommendation by a friend. Easy in & out - fair pricing - exactly how car maintenance should be. Beats going to the dealer any day. read more

As the year draws to a close, I'd like to once again give praise and love to this car shop. The fact that they give me not only quick but honest work means a lot. Many mechanics would take advantage of me being clueless and scare me into service. Not Kevin. Not the people at euro car as a whole. The few bad reviews here, Honestly I guarantee y'all chose not to do certain jobs or did something beyond recommendation. Been coming here since the grand opening basically read more

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All I had done was a pre-purchase inspection on a car they absolutely gave me everything I needed to know about the car before buying it. Very pleasant staff unfortunately I made the appointment at 9:00 a.m. thinking I would get right in they had other cars ahead of me that had not been serviced yet. read more

I have my BMW served here for two years. I would recommend their high quality service comparable to the dealer. I requested to replace the brake, change the engine oil and filters. They found out a serious issue on my drive belt tensioner. I fixed it too. They're very responsive and I was able to pick up my car early the second day. Surprisingly I think they also helped to clean my car. Due to the labor intensively and high quality work, maintenance was very expensive. They also help me to get home within 10 miles when I dropped off my car there. From the website I got the 10% discount for military student and teacher for any service above 1K. But unfortunately they capped it at 50 dollars, which absolutely were not on the coupon. I also requested to fix my car horn, but they can't do it on time m. Because their only BMW technician was off the second day and couldn't hold my car over the weekends. read more

I had oil service performed for my Q5 here. They were very straightforward and clear, didn't give me any extra frills. Evan helped me out and did a great job. I also got a ride back to work, so definitely appreciated that. read more

ive unfortunately had to go to this outfit two times. overpriced on oil changes on my Mini cooper. then had them replace a hub and sensor that was damaged getting new tires and wheels put on. they replaced the wrong sensor and kept the money. then told me that why would stand behind their work and replace the other sensor that was the issue. since brake like was still on. they never bothered to even call me back. I called and called. they gave me the run around. unprofessional and didn't even refund my money on the wrong sensor being replaced never ever again. read more