My son bought 2 batteries from this location when he was out of town traveling and ended up only…read moreneeding 1. When he got home, he could not find the recipe. I called this store and the store manager Terry was extremely helpful. He was patient and understanding with me. He took his time and found the receipt that we needed to return 1 of the batteries here at home and sent it to me. I could not have asked for better customer service!

We had an issue with our car starting and brought our battery here to be tested. They were very…read morequick to test the battery and offered to charge it (even though it had literally 0% charge left on it). We did get the warning that it wouldn't last long and would definitely require frequent jumps unless we changed the battery out. We hadn't looked at any deals, but the rep who helped us was able to find a coupon for us to knock the price down a bit.

Today marks one month to the day when I ceased being a Sewell customer because of the decisions of…read morea few that tarnished the reputation of the many. I went in for a radiator fluid leak. It was diagnosed as needing a new water pump. Over $1,900 later + that new water pump and I left with a much more prolific coolant problem. I was told that a secondary issue existed after the repair and payment. As such, I was quoted ~$2,500 for radiator replacement. I'm attaching the picture I also sent to the dealership right after leaving and finding radiator fluid everywhere. Communications from the GM and Service Department Manager were on par for the excellence of Sewell. The actions were not. In the end, I had it fixed to perfection by my local mechanic for $900.

Great experience! Our sales rep Shane was absolutely amazing, and Rachel our co-sales rep in…read moretraining was fantastic. They made the buying experience, simple and enjoyable.

Oo Oo Oo O'Reilllllllyyyyy Auto Parts! OW! These guys do…read moresome good auto parts! I came in, and the clerk was sittin' around thumbing through the circular ad. She was able to immediately help me look up the correct filter size, based upon all the info about my car's engine size, make, model, etc. I was able to get in, boom - get my filter, and get outta there! It was like visiting with one of those NASCAR pit crews, they were so fast and professional. I had come in after visiting with Auto Zone down the street, and I gotta say, this ORLY is such a better auto parts shop- better customer service, cleaner store and parking lot, well lit interior, parts on hand. Wowie! I price was similar to what the competition was charging, but the level of speed and service was well worth coming into O'Reilly.

Awful service. The Lady at the front desk. Can't even talk. Don't understand anything she said…read more Won't ever come back to this place

Auto Fit sells aftermarket car parts. Most parts are just as good as you will get from the dealer,…read morebut the price is much lower. I would use these guys and save yourself some money - especially for headlights and etc...

worst service every paid for part that was damaged they would not take it back. poor ass customer…read moreservice no Manager to even talk to

My head light was out for a while and I took a chance (unintentionally) to buy another on one of…read morethe coldest days. It was late, but Lorenzo still went outside and changed it. I've been to other stores who made excuses for not doing the service after a purchase, so I was relieved and grateful for his willingness to brave the weather and install it. Thank you!!

Went in for basic assistance just to be told that nothing could've been done , go somewhere else…read morefor actual car assistance

Ok, I read the reviews on this location. Not good! THIS is…read moreabout Sales, NOT Service! (I haven't needed yet.) I thought I was going to Plano, But Dallas, Mockingbird is Main portal for central Dallas Delivaries. Picked up my Cybertruck AWD 5/20/26. I've had Lexus, (everything Sewell), & Porsche/ Lambo/Ferrari, etc. This was the Best presentation of getting a New car I've ever experienced! First Class!.... JT was my delivery Rep and Jose, even drove the CT to my house! FSD is unbelievable! Buying 2 more, when deals come, Usually end of year!

Like everything, Tesla, outstanding. The staff could not be more knowledgeable, or friendly.read more

I had an exceptional experience at Porsche Dallas Park Place, and I would like to personally…read morerecognize Mr. Jonathan Smith-Barreiro for delivering truly outstanding service. From start to finish, he demonstrated the highest level of professionalism, attention to detail, and care that perfectly reflects the Porsche brand. He kept me informed with clear, daily updates on my vehicle's status, which gave me complete confidence and peace of mind throughout the process. The service was not only thorough but also remarkably efficient, with a speedy turnaround that exceeded my expectations. Every interaction felt thoughtful, polished, and customer-focused, making the entire experience seamless and stress-free. This is luxury service done right, and it's exactly why Porsche Dallas Park Place stands out. I highly recommend Mr. Jonathan Smith-Barreiro and the entire team for anyone seeking a first-class Porsche service experience.

This is my second time owning a Porsche ,and honestly, it was a mistake…read more Between my two Porsches, I've owned several BMWs, and I loved them. Switching back to Porsche has been nothing but a disappointment. The service experience has been a joke, completely unprofessional. I got a Porsche Cayenne three months ago, and it's spent almost 2.5 of those months at the dealership. All for a single issue: the start/stop failure error. And yet, the problem still isn't fixed. The explanation I was given? "Maybe the car needs to be driven 15 miles a day for the battery to work properly." That's absurd. I can't even drive 15 miles. Lights comes back after 10 miles. Each time the car is returned, the same issue appears again , over and over. No resolution, no accountability. At BMW, I never dealt with anything like this. They cared. They were responsive. Porsche service, by comparison, is not even in the same league. Honestly, it's been horrible. Nothing personal against Jonathan -- I don't even know him -- but you should never release a car if the issue hasn't been resolved. From what I can tell, the vehicle sat there without even being touched. And yes, the car is under warranty. Which means you need to find the issue and fix it. Period.