Speed, Price,and professionalism are the three things that really stand out about this business. Cracked screen on your phone? Bring it here, have it looked at and examined, and for a very reasonable price it will be fixed. I work in midtown and after my manager broke her screen into pieces, I was saved by this business! I had it back to my manager in 30 mins and honestly, didnt cost an arm an a leg! Talk about being saved! When you walk in just head to the elevator and head to the 6th floor and walk into the first office you see directly across from the elevator. read more

Amazing iPhone repair store. I dropped my iPhone one story, and the phone screen cracked significantly. I searched for a place that I could get my iPhone screen replaced (since I didn't want to pay an excessive amount at the Apple Store) and decided to come to this place because it had over 200 reviews on Google. The whole process was very fast as the screen repair took less than 45 minutes, just as the staff said it would. But what I think separates this place from other repair stores is that the chief engineer, Andy, actually took the time to explain to me the reasoning behind their process. He showed me the screen that they were planning to put on before they actually did, answered all the questions I had, and was generally a very nice individual. I really appreciated his and the store's transparency. There is even a one year warranty, and you pay only if you are satisfied after their service. Overall, this is an amazing place that I would recommend to anyone. read more

I brought my cracked iPhone 6 screen here and they fixed it right away. The guy was very professional and nice. He fixed my screen in about 15 minutes and it was $65 for the iphone six before tax. I highly recommend this place! read more

Went in to get my iPhone 7 screen fixed - was quoted a price and told it would be 25 mins, but was finished and a screen protector placed on it in about ten minutes. Service was great and the phone is back looking brand new and working perfectly! I would recommend and use again if needed read more

First time my home broke I went to see them and they charged me $150 to fix cracked screen, which was ok, at that time they told me that I am insured for 6 months, in case anything happens I am covered. After 2 months the new replaced screen stopped working so I brought it back to them, they said that I must have dropped it and that I broke it so I won't be covered, even though my screen was not cracked. They must have given me a cheap screen in the first place, that's why it stopped working, not because I dropped it. My phone was in perfect condition. So there they charged me $150 again! I don't think it's a reasonable and honest way to conduct business... I will no longer be using their services, I would recommend using another place such as iPhone doctor on 23rd and Park AVe. Or just get insurance at Apple which is exactly what I am going to do! read more

The guy changed my screen and it looked great - couldn't tell you it had been replaced. He was also very quick, done in half an hour.

These guys are awesome and can repair your phone extremely quick! Andy is very quick to respond via email

Amazing quick service, I got my phone in about 5-10 minutes. Additionally, I got a free tempered glass addition and a free case put on my phone, which was more than generous. The phone looks pristine and this should definitely be your go-to for all screen repairs read more

So this place was amazing, I went to take my iPhone 6 (which I had never cracked) to get it repaired. And It was done so quickly and professionally. The people there are so awesome I could just sit there and chill with them all day! read more

Wow! I came here with a cracked iphone 6 screen, after being told by Apple that my phone was bent and the screen was not fixable. I went to iPhone Expert NYC and I was very impressed with how quickly and easily i was able to have my screen fixed. Great service, great price, and comfortable waiting area. My screen was on in 15 minutes! I even got a screen protector and case. I highly recommend this and I'll be bringing my ipad here as well. read more

Came here to replace by iPhone 6S screen about a month ago. The first few days were fine, but since then, I've had major issues with the pressure of the new screen and having it recognize the touch. My home button has also had issues so I wound up taking it to a real Apple store to get it fixed. These guys are NOT that much cheaper than a real apple store (in fact, I later found out my exact situation actually cost MORE here), and I would not come here again. read more

Shattered the back of my iPhone X about a year ago, and dropped it again about a month ago, shattering the front too and leaving the back without a few pieces, the screen ghost moving, and the LCD broken I scheduled an appointment to get both fixed today, dropped my phone off, and came back two hours later to a phone that looked and works like a completely brand new phone. I'm sooo happy with the results, this is the first time I've had a functioning phone in a few months I'll definitely be back should my clumsy ass drop it again read more

It's true, these guys are great! They completed the job in under 30 minutes!! I had a cracked screen and a battery that died almost immediately after charging to 100%. iPhone 6. Apple wouldn't even put a new battery in for me. Smh. So I looked up these guys and they completed the entire job for substantially less money than Apple's initial quote. Very friendly as well!! :) read more

This place is awesome. IPhone specialist Andy was able to promptly fix my Iphone 5 broken screen and for the money and job that he did I give him a 5 stars! Thank you andy! I highly recommand Andy to anyone who need their Iphone fixed. read more

Great place! Conveniently located in ktown and only took ~30 min for the repair!:) went in for an iPhone 6 cracked screen - cost $99 for cash payment after the $10 Yelp deal. read more

Showed up 30 min before they closed. Got my screen replaced and battery changed with 10 min to spare BEST SERVICE IN NYC!! Highly recommend for all your iPhone repairs. read more

My iPhone screen recently cracked, so I bought it here to be repaired. I am very happy with the service I received. My phone was fixed within 15-20 minutes and the price was great. read more

Very expensive, low-quality work, and no warranty! I paid almost $200 to have them replace my phone screen after it was dropped, while traveling the following month the screen cracked and the phone had not been dropped or treated abnormally .I called them to ask about their warranty and all they did was offer to fix it for another $100 charge!! I took it to a screen repair place in the town I was visiting in Michigan and the repairman said iPhone Expert had used poor quality glass and he only charged me $120 to fix the screen with quality glass. It now feels much better when I touch the screen. I would not recommend iPhone Expert NYC read more

Fair prices and good customer service. Repair time is relatively quick.

I dropped my phone and broke the glasses. Then I came here through a friend's recommendation. They did a pretty good job fixing my phone within 40 mins and I am happy with the service！ read more

This place is fantastic. Got my iPhone 6 screen repaired in 15 mins for much less money than I expected. Phone is perfect. Super nice people and very professional. Highly recommended if you need a screen fix! read more

These guys are amazing. I walked in and out in less than 10 minutes for a not so standard repair, involving a dremel to shave off part of a bent case around the volume button which was completely jammed in as well as carefully bending the volume button housing back. They did it right in front of me. The cheap price I paid was worth the show alone!! This is the second time I have used them. They are in a legit shared office with a waiting are with wifi but if you work nearby, it couldn't be better. read more

Fast service - he stayed open late to help me in a bind on a Saturday night- very nice! Good price

Andy was incredibly professional and efficient. I was panicking after my screen and LCD broke and within 25 minutes my phone was as good as new. Highly recommend if you are in the area read more

Awesome customer service, very quick fix and he didn't even charge me! Andy is the man, cannot recommend this place highly enough!

Went to the location at madison near GSC. Super quick, super pro, super nice. And the clarity is better on my phone than it was with the original screen. read more

Service was quick and efficient, literally in and out in 15 minutes. Customer service was even better! Definitely recommend this place to get any of your devices fixed! read more