We have been clients since 1995. When we called them to say our dog needed to be euthanized, they…read moresaid they'd call us back. They didn't. When I called them back a few hours later, I was told they could not squeeze us in that day. We called another vet who somehow did find a spot for a dog who isn't their patient but who is suffering. If you can't offer this service when it's needed, why deal with animals at all?

I just had a VERY bad experience at SRH. Totally over…read moremedicated my dog, and concerns expressed to vet tech to vet not relayed. No communication back to me. Very upset.

Dr. DiBoot met my 12-year-old rescue pup, prescribed a medication for Mason's noted difficulty with…read morehis leg and she was thorough and kind and listened to my concerns. I would definitely recommend Rowley Animal Hospital.

Thank goodness to the wonderful people at Rowley Animal Hospital! We brought in 3 newborn squirrels…read morethat had fallen off our roof and were badly injured - the vets and receptionist were very kind and have nursed them back to health. We're so grateful to these kind souls doing this wonderful work!

I called this vet on a Sunday because my dog had eaten a corn cob. They're not my normal vet but my…read morenormal vet was fully booked so I figured I'd call around and see if any other vets had appointments available Unfortunately they were fully booked for the day, but the receptionist was super nice and offered to check with one of the vet techs on the best course of action. This wasn't necessary because my dog isn't even a patient at this vet but they chose to try and help in any way that they could. I really appreciate them taking the time to advise me on my corn cob conundrum. It speaks to the care and compassion they have ever for pets who aren't their normal patients

***WARNING*** Please if you have pets that go to Muddy…read moreCreek PLEASE consider going somewhere else. Muddy Creek, specifically Dr. Leibert, misdiagnosed and mistreated my little Maxwell. You are just a number there and the care is not there. Dr. Leibert couldn't figure out that Maxwell had pneumonia even though he had the blood work, X-rays, and every symptom that SHOWED he had it. Yet, hundreds and hundreds of dollars spent for Muddy Creek to be perplexed on what was wrong with him and be told there is nothing more they could do you'll have to make an appt with internal medicine. I know this because we got a second opinion and the vet knew right away after looking at Muddy Creeks records, blood work and xrays and symptoms that he had pneumonia. Unfortunately, likely due to the poor care at Muddy Creek Maxwell passed away May 4th. I write to you all not to be vindictive but to provide insight and my experience with Muddy Creek and to prevent another family and animal from going through what my family.

I am so grateful we found Putnam and Dr. Emerson a few years ago. My dog is extremely fearful and…read moreit was a terribly stressful experience working with other vets and being shamed for his behavior. Putnam has never made me feel that way and they have so many ideas to to help fearful dogs. We now have a good routine for his yearly visits and I know he is safe and taken care of.

Called to cancel the appointment that they scheduled months out for a new puppy. I obviously had to…read morefind a new vet. Talked to Pat who made me regret that I gave them the courtesy of canceling an appointment that any vet office knows I couldn't wait for. I obviously had to get a new vet.

The contrast between the consistently exceptional service at my vet including yesterday in my…read morecurrent area and my horrific experiences at Newburyport Animal Hospital years ago has promoted to speak out about the PTSD at the latter. I only am writing this review so many years later because the website shows that Dr. Grillo still owns and operates the place.There is nothing to indicate that things have changed. My first experiences at Newbury were awesome on every level. I attribute the change to the large expansion a few years later. My perspective ties to my partner and I regularly joking about one of the "Facts of Life" stars calling a co-star a "greedy b----" when the covert effort of the latter to make a side deal tanked a reboot that otherwise would have been a sure thing. I had been happy with the care that I had been receiving and thought that Dr. Grillo and I had been on friendly terms. I noted that he both went to the home of my friends to put down their greyhound when the time had come and did not charge them. The story with my cat, who had been a patient for years, began with Grillo initially strongly believing that he was not ill and only discovering the kidney disease when I politely kept pushing the issue. Grillo did apologize. The regular expensive treatment continued for months. Grillo knew that my cat was like my child when he made me bring him in when the time came. He also was not very compassionate and charged me. The next incident came a few years later. A previously awesome cat sitter had traumatized my cats (including bringing a black lab contrary to my request to not do so and a completely unknown infant) into my house while sitting for 10 days. One of my two cats increasingly became aggressive despite my continuing to be as loving to him as I always had been. He eventually became feral, and I only got him out of my house by finding a wildlife expert willing to there and capture him. He refused the money that I repeatedly offered him. I had the expert bring my cat to Newbury as the next step. Grillo told me that the cat was well-behaved there and totally discounted my experience as well as my trauma regarding the whole manner. He was very judgmental regarding my refusal to both risk bringing that greatly loved cat back in my house and facing having to again find someone to capture him if he went nuts again as I was certain that he would. Despite Grillo knowing for years that I was a loving pawrent who had spent thousands during the extended illness of my first cat, he strongly implied that I had been abusing the cat that I literally was in tears over losing. The local animal rescue league absolutely refusing to take the cat resulted in my having to abandon him. Grillo pulled a full Blair by charging me for the couple of days that my cat had stayed with him. I had been a profitable client for years, and I doubt that keeping the cat cost Grillo more than a little food. I may even have sent some food with him. I considered refusing to pay and just walk away but wanted my other cat to continue being a client because the underlying care had been good. All of this concluded with a horrible experience when I was moving 90 minutes away. I boarded my cat with Newbury a few days before my move. My partner was going to pick him up on the day of the move to drive him to our new home. I paid for the stay when I dropped off my cat. I made it clear that I was doing so so that my partner would not need to pay when he came for the cat. I further paid what I thought was an unduly high amount to sedate my cat the morning of the move both to reduce the stress in him and so my partner would not have to deal with constant caterwauling on the drive to the new house. My partner called me from his cell while I was in the middle of the two teams of movers incessantly asking me where stuff went despite it being clear. (I found a box of shirts clearly labelled "bedroom" in my basement closet several months after the move.) My partner told me that Newbury receptionist kept demanding the boarding fee thst I already had paid. She acknowledged thst I had paid the fee after 15 minutes of arguing. My partner also told me that Newbury had forgotten to sedate the cat and only did so when my partner arrived. That was too late and my cat was too worked up about being put in the carrier and driven (not to mention moving to a new house) to do any good. Getting Grillo to subsequently discuss this was like pulling teeth. He shrugged off the demand for the boarding fee and asserted that I had received the sedation for which I had paid. He refused my request for a refund for the sedation even when I noted that it was worthless and would have been a nice gesture regarding the demand for the boarding fee. I will be moving back to the area but will not returning to Newbury. I am sure that they would not want me back after this. It is a clear case of taking the bad.

Soon after we established our kitten as a new patient at Newbury Animal Hospital, they discovered…read morethat he had ringworm! Although we have been lifelong cat owners, we have never dealt with such a daunting health issue. As soon as we met with Dr. Grillo and his staff, we knew we were in the very best care. They helped us every single step of the way, including medical boarding over the holidays, where our cat was treated like family. They are transparent about the costs of services and communicate all aspects of a care plan. The office has a positive and welcoming atmosphere, and the staff is always genuinely excited to see us and our cat. The staff is also incredibly helpful in answering questions over the phone. I am forever grateful for Newbury Animal Hospital's kindness, compassion, and expertise. We are so lucky to be in their care!

Seaport has been taking care of my dogs for 13 years, one of my dogs got sick & we needed him to be…read moreseen. Seaport would not see him. After Dr Cahill moved on this, this vet has gone down hill. We found a new vet & are very happy

Do not recommend for exotics at all, I called to see if they could see my rabbit I specifically…read moreasked them if they saw rabbits they said they did so I brought him. When I got there they spend like 5min with him and charged me $100 to say take him elsewhere. He died on the way. I'm just saying don't say you do something you don't.

Chris Autieri, VMD and the staff at Andover Animal Hospital are amazing!…read moreI truly feel that they were concerned about my cat and treated him as if he was their own pet. After feeling like my pet was just another number at another veterinary office this was so refreshing. This is where I am going to take my precious cat whenever he needs care in the future and would recommend them to everyone!

Zero stars. Poor poor customer service. Just a money grab. Puts your cats and other pets second…read moreto the $$$

Dr Chag and her team of professionals provide exceptional healthcare for Rio! The front desk team…read morekeep you informed of costs, procedures, and scheduling working to get you in/out with ease. Dr Chag, helped me get through Rio's eye surgery, together we developed a personalized long term treatment plan. Her continued reassurance, attention to detail, education/prevention, is genuine, a rare skill that sets her above other Doctors. Check out Rios pic at 12 (will be 13 in August), as a senior, he is fit and chiseled.

5 stars all around. Best service, responsive, staff is awesome. Our pets have been going here for…read moreyears. Highly recommend. Janice

As much as I like the Dr. the front desk leaves a lot to be desired. They have no customer service…read moreskills. They seem bothered when you ask them anything. They don't greet you, they allow you to sit in the waiting area with no communication of how much longer you will be waiting. A little customer service would go a long way.

We love the Hamilton Wenham Vet! They've taken great care of our dog, and they responded quickly in…read morean emergency situation.

Love the vet and love the staff. We have been going now for almost 2 years and I cannot complain…read more They are helpful and send reminders if you forget your flea and tick or heartworm pills. Everyone is helpful and answers all your questions. Would recommend them to anyone.

Dr. Carlson helped our nine year old dog, Bear, when we were visiting from out of state. Dr…read more Carlson was incredibly sweet and caring, and more importantly, he took the time to address his concerns over whether to put our dog on medication and observe his response or to do a full work up of testing. He gave us an action plan for our traveling and gave medication (to which Bear responded very well!). We were so comforted knowing that he was in good hands with Dr. Carlson. We are very thankful for the doctor fitting us out-of-towners in to their tight morning schedule, considering we'd never been patients of theirs in the past. If we still lived in state, Animal Care would be our go-to vet. Paul and Kristen Galardi