The reception was professional, clean, and the packets they give you to "freshen up" are so nice! I…read morelove that they ask for your music preferences and then actually put the music on for you. Great attention to detail! I also really like that you actually have the option to wax or sugar. I'm not picky, so my technician actually did both and I though the service was professional, quick, but thorough. I'm not a frequent hair removal gal but I\d come back! Street parking was hard to find so I ended up in a garage across the street which had a strange phone in/out system that I didn't love, but I didn't have to pay so I can't complain that much about that one little parking quirk.

I got my lower legs waxed for the first time EVER on Saturday. When I entered the shop, there was…read moreno one in the lobby to check in with so I hung around for about five minutes (I'd arrived about 10 minutes early, as the website says to do). There are Fiji water bottles in the lobby but no sign by them. I wasn't sure if they were included in the cost of the appointment or cost extra so I didn't take one. Maybe if I was bolder, I wouldve inquired. They sell a number of sugar scrubs and other products that you can use after your sugaring/waxing appointment at home. At 2:30pm, a technician came out with another customer who'd just finished and greeted me after closing out her appointment. I was definitely nervous but my technician put me at ease with light conversation and music (they let you choose what music you want when you schedule your appointment). I had initially made my appointment for sugaring but I was told that my hairs were too short and that wax would work better. I was a bit disappointed because I'd read about sugaring, but happy that my technician was able to provide good advice. It didn't hurt nearly as much as I expected it to. I was in and out in about 45 minutes with silky smooth legs.

I found Dalias skincare after doing much research for facials in the DMV area. From the moment you…read morewalk in, you're greeted with a warm smile and a calming spa atmosphere. Mrs. Dalia is extremely knowledgeable about different skin types and treatments, and she takes the time to match the right products to your skin's needs. I brought my teenage daughter for a facial, and she was so gentle and attentive with her. She recommended the right products for her acne, and we've already seen such a big improvement. It feels great to receive such high-quality, personalized care from a small business owner instead of a big chain. Her prices are great, and her spirit, expertise, and professionalism truly shine through.

Dalia is very knowledgeable and gives incredible facials! My early 60s skin looks glowing and never…read moreirritated even after a facial and extractions! She uses Demalogica products which smell wonderful and are never irritating. I also get my eyebrows waxed and they've never looked better! Dalia is lovely and no high-pressure product sales. She's very caring and the personal service is wonderful!!

I walked in to get my mani/pedi yesterday with no appointment and told it would be a 15 to 30…read moreminute wait, it was very busy. I agreed, sat down and picked my colors. DiDi enthusiastically and happily greeted me, apologized for my wait and I followed her back. She is new to the salon and I have to tell you I had an excellent experience with Didi at cloud nine! I didn't feel rushed, she graciously asked how I was and gave a great leg massage too btw. It's hard to find these days, going to get a mani or pedi with a cheerful and attentive tech And not being rushed. Made my day! Thank you Didi! Worth the wait!

Been to them a few times but this was my last. Booked a same day appointment, they told me 3p…read more Arrived and was told it would be an additional 10 minutes. I patiently waited. The receptionist then sat me in the pedicure chair at about 3:40, turned the water on 8 min later but didn't know how to turn the jets on. So I'm just floating my feet in the water for an additional 5 min. Pedicure starts and I'm still not too annoyed giving I did make a same day appointment. I got gel-x on my nails (on the phone they asked for my preference of nail tech I specifically said very experienced). As he's starting my nails he puts on my thumb nail which has bubbles under and especially around the cuticle area, I make him aware stating if the application is done correctly my nail will lift in a short amount of time. He states no, it's fine nothing will happen, I tell him 2 more times that I know in fact it isn't fine and if something does happen I'm coming back for a refund. I then proceeded to take a photo of said nail for proof of application, only then did he take my nail off and redo it. I also showed him a photo of the french I wanted, very basic and not a "deep french" they always upcharge for. After doing the french multiple times incorrectly I got annoyed and sent me to another tech, who was rude and giving the vibe like I was asking for too much or being difficult. After the off putting experience I ask to speak to the manager and explain everything. She then calls over the rude 2nd tech, and they both brush it off claiming she was nervous because I wasn't happy the first time (no excuse for lack of customer service). Then the tech starts talking crazy about me to the customers behind me waiting to pay, and laughing. I turn to the manager and ask her if she doesn't see the problem and the lack of customer service?! She brushes it off and tells me to pay, and I ask for something to be taken off (for the blatant lack of customer service, the amount of time past my appointment I had to wait, and the result of me missing another appointment I had bc they CLEARLY didn't know how to do said service- Gel-X nor a basic french in a reasonable time). She looked me dead in my face and said the service was done so I needed to pay full price. I responded and asked if she went out to eat and had a rude server, had to send the food back to get it corrected wouldn't she expect for the manager to make it right given her experience was trash. No answer of course lol, then spoke in their language to the receptionist and agreed to 10%($5 off) SMH. This is exactly y I will not be coming nor will my daughters. It's not even about messing up my nails, it's about the lack of customer service and understanding especially when I'm paying for something. Who doesn't want their nails exactly how they showed or want at least a great customer service experience despite a mix up or long wait. Shows anyone in there is just money and they don't value a true customer experience as they claim. And to top this entire experience, the said nail is STILL lifting after only 8 days since I got them done. Also recorded this entire encounter after he kept saying my nail was fine, in case they try and dispute the incident. What's really unfortunate for me, they definitely won't give me a refund despite my nails still ending up trash. $130 down the drain. Photos attached (french I asked for, french he did, nail lifting after 8 days, and the HUGE bubble under my nail). If ALL your techs can't do a service properly just tell a customer you don't have availability that day, instead of being money hunger booking me with someone who doesn't know proper application SMH. Also notice how far away from cuticle the gel-x was placed. Also called and asked for a refund, they only will "fix" the issue. Which would require an entire new set and sitting AGAIN with disrespectful workers. No thanks called my bank

Ashley was amazing! She's super friendly, the wax was quick and easy. It was overall a comfortable…read moreexperience and I would recommend her any day of the week!

Ashley was very professional and amazing so is the front desk. Great service. Everyone made me feel…read morecomfortable.

Yes, I get waxed. And I am very fond of Dee. She is super at what she does. Very professional and…read morethe best service I have ever had. She will tell you what is going on and if something might hurt. Though it rarely does.

If your looking for a clean, neat, professional, affordable, great service and place to get waxed…read more Look no further. I had my first visit with Deena!! It was AMAZING! The atmosphere and vibe was very, inviting, calm and relaxing. I was so nervous and anxious. But that all went away as soon as I met Deena. She did an amazing job. It was pretty fast, but she was thrall. I felt great walking out and I was very pleased. I did a lot of research before I decided to go with her. I contacted Deena days before my appointment she answered all my questions and concerns. Don't hesitate you will be in great hands literally. I highly recommend Deena. I look forward to my next appointment.

I just got my brows, lashes, and waxing done today and had a great experience. The owner did all of…read moremy services and I'm so happy with the results. She was so kind and professional. The place is cute and clean.

Discovered this eyebrow / beauty business after getting my Popeyes…read more Only 6 months old. They offer a lot of other services, lash lift, facials and waxing. Pareu, was very kind and fixed my bushy brows. She worked her magic and now my brows are on fleek!

Still love coming here and I completely trust the process and advice given to help me look and feel…read moremy best. I always feel comfortable and heard. Packages are also available which are great. Thank you!

I've been going to Shobha since they are the only ones offering sugaring. I get brazilians so much…read moreless painful with the sugar. The service experience varies with the technician. I personally love the manager Cindy since she is so detail oriented and also fun to chat with. I also liked Raji when she was at this location. The other techs are very sweet but I feel like they miss some hair each time I go there. The salon itself is very clean and they insist on handwashing which I admire. Overall, I would highly recommend for the waxing/sugaring.