Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.

This is an update to my May 2, 2024 Review:…read more At length, about six months after HMS sold my Kymco scooter, I finally heard back from the business: a settlement check - with a letter of apology for the failure to notify me of the sale, and my share of the proceeds. My share was about 25% of the proceeds from the sale. I regarded the settlement as perfectly unfair, and returned the check to HMS - with a letter that detailed my complaint. Again, months passed - awaiting any response. At length, HMS readily agreed to a revised settlement. Yet again, months elapsed until I received a new settlement check - with another letter of profuse apology for the delay. None of this would have occurred without my persistent effort to contact HMS - for information updates regarding the sale of the scooter. My year of contact with HMS leaves the impression of business practice that is almost unimaginably scattered and disorganized. I do not know why HMS appears to be so overwhelmed with routine business tasks. Still, I do not believe that HMS is engaged in any kind of deceptive business practice. Let's hope matters will improve at HMS. Meanwhile, customers would do well to expect the unexpected.

I bought a preowned 2012 vespa 300cc last April, and it's a great machine! The Hampton MotorSports…read moreteam were super helpful and patient with me, as I wasn't sure if i wanted to go pre-owned or grab a brand new vespa. The store has a great selections of new models and preowned rides. I actually traveled from Brooklyn to buy my Vespa here. Strongly recommend!

had a great expeirencing purchasing my first bike from here. Sean was super easy to connect with…read moreand made me feel comfortable asking questions and pointing me in the right direction as a new rider. he helped me pick out what would be the right first bike for me and I couldn't be happier with it. his son Nick took me outside for a refresher course before sending me on my way and did a great job making sure I was safe and comfortable for taking the bike home. this is a wonderfully family owned business and I look forward to returning for future visits.

Bought a new Suzuki from Brooklyn Mayd a week ago and it was a great experience! The whole team was…read morehelpful throughout all steps as I did MSF and got my motorcycle endorsement, then had me run laps around the area before I left with the bike to get me road experience and ensure that I'd make it home safely. Very glad I went local

Great experience! I need a new car. So, I did my homework…read moreand decided to get a BMW X5. I called Smithtown and the receptionist connected me with Nina Maldonado. Let me tell you!!!!! This was such a nice interaction, I am used to dealing with men in this industry where some thing we women are "stupid". Not this woman! I love cars and know what I want. Nina treated me with respect, very polite listen to me. Unfortunately, the car I called about was SOLD. She offered other choices, and said would call me if the deal fell through. She did follow up with me later in the day confirming the car has sold. She offered other cars and letting me know she can look for the car I want. I appreciate that, however I need to move quickly since my car is driving on borrowed time. I found the same car in northern CT and closing the deal. I appreciate this dealerships approach, I loved the fact that I was dealing with women, and I appreciate Natalia following up on my experience asking what could they do to help. I will definitely check this dealership next time I need a car, and I change them often.

I absolutely would never recommend purchasing a car from BMW of SMITHTOWN!! We purchased a brand…read morenew 2024 X5. We are having a problem with the battery and went in to see the service manager, JOE!! Joe would not come out and talk to us. We could only speak to the service rep. So we called BMW CORPORATE and they followed up a request to have BMW call us. Two weeks have gone by and no call so we followed up with corporate again and two more weeks went by and no call from Joe the SERVICE MANAGER!!Corporate is just a calling Center and the reps can't do ANYTHING!!! Nothing but answer the phone and request the dealership call you! The dealerships are individually owned. IF YOU ARE THINKING OF BUYING A BMW DO NOT GO TO SMITHTOWN BMW!! Buyer be where!! They give you No service and they couldn't care about your car!!!

Andrews a cool guy my scooter broke down with a flat he stop by my house pick it up and we had a…read moregreat conversation. And his prices are great.

Horrible and rude. Unprofessional. Was told to "go fuck myself" after I simply told them their help…read morewas no longer needed (they had given me a huge attitude when I asked what the estimate prices were for the move - reasonable question, as a customer). Save your money and don't go to them. The headache and blatant disrespect is not worth it.

I can't say in words how happy I am with these guys. They serviced my scooter and now it's running…read moregreat. They also offer a scooter rental so I rented a scooter until mine is ready. Thanks guys

I've been bringing my Voro scooters heee for maintenance / repair for a while and it's always…read moreexcellent service and honest work. 100% recommend!