Like most people, I imagine, I was both hopeful and a little frantic when I started explaining my…read moresituation to Brent at File Savers. In my case it was my son's flash drive, containing key work files, that he had inadvertently reconfigured for a gaming device, thus making it unreadable on a PC. Unlike the other services I had called Brent said that he would call back within 30 minutes with instructions, and that the final cost would be around $100 (final cost was $99). Over the next 2 hours Brent patiently walked me through his remote procedure, unfazed by the fact that he had to work around my PC configuration, and unperturbed when my labtop died because it ran out of charge. At the end all the files were recovered. And though some were unusable because they were overwritten the very fact that some they were recoverable greatly lifted my mood. No miracles were promised, instead I received an efficient, cost effective solution delivered in a jovial and totally professional manner. Thank you Brent for what I hope will be our only encounter. PS I should mention that all of this occurred on a Saturday evening, well outside of "normal " business hours.

From the owner: Hard Drive Data Recovery, External hard drive data recovery, SSD data recovery, flash drive data…read morerecovery, camera card data recovery, phone data recovery, RAID data recovery.

Troubleshooting expertise is unparalleled.. fixed my…read moretroubles in about 7 minutes...and for free! Would return for additional computer work in a heartbeat.

Kevin is really responsive and knowledgeable when I reached out to him with assistance on Chromebox…read moreand Mac Mini. I was able to schedule a consultation right away, and he came back to me with a detailed diagnosis of the issues. I appreciate his service and will reach out to him again if I experience more issues in the future!

Okay, I have to confess, I am on the frequent destroyer plan. Six times I think. So i am definitely…read morea repeat customer. The staff is great. My repair has always been done within one hour which is amazing. My phone looks and works like new over and over. I have driven over it with my wheelchair many, many times and the phone's screen is quickly replaced and for way less than replacing the phone for sure! When I lost my phone and had to get a new one I took it there to get a new glass screen protector and they even helped this ole lady find an easier way to unlock it! They are very nice and the store is clean and kinda vacant which is awesome during COVID. I will definitely income back, wait am I planning on dropping it? LOL

My IPhone X hadn't been charging right for a while. I thought it was broken and needed a new port,…read moreso I just went to 1up Repairs to replace it. They gave me a good price so I made my appointment and went in. He looked at the phone, cleaned it, and told me the new port wasn't needed! Where do you find that kind of service? This guy is honest so I know I will come back! Thanks John!!!

If you own a Mac, do not... I repeat DO NOT take it to computer geeks for repair. The in house tech…read more(Reginald) doesn't know anything about them, but failed to disclose that info or recuse himself when I took my MacBook Pro in to have the hard drive replaced. I only figured it out after he returned my Mac with OS X 10.5 on it!!! Instead of returning it with what I had- MAVERICKS, he gave me an operating system from 7 years ago?!?! When I asked him about mavericks, he said he hadn't heard about that? C'mon red flags... Anyway, it actually got worse! Not only did he return my MacBook with NONE of my software, but after charging me 50$ for data recovery, I only had a folder with files from my desktop.. Hardly useful. I couldn't even open iTunes because it required the latest QuickTime, which I also didn't have any longer... To make matters worse, my MacBook shut down a few minutes after initial start up! Trying to be sure it wasn't a dead battery, I promptly plugged in the power cord and it came on. I went on trying to restore the thousands of dollars lost in files and software, but that was short lived. The next day, my laptop wouldn't even come on! Urg... I head right back to computer geeks! The lady working that day said that Reginald was out of town and asked if I could wait till Monday. Of course this was most unfortunate because I had already waited two weeks, but I had no choice. Reginald called me on Monday to say he thought it was an is sure with the 'power ribbon' and would call me back. I waited three days and he finally called me back to say 'the computer is not coming on'?!?!? HELLO, I already knew that! Anyway, he took two more days and called me back to say he had spoken to the owner and that they didn't want to fix the Mac but would refund me the 129.00 for the hard drive... Mind you I had also paid over 200.00 in labor from the inept, but at this point I just wanted the nightmare to end. I quickly headed over to the store with my receipt, but when it was time to give me my refund, Reginald realized that I had paid in cash and now said 'this changes everything'... Urg! Again, more incompetence! I asked to speak to the owner but he wasn't there, so I asked that he call me... It never happened. The next day.. Yes another day, the owner showed up and wrote a check for 130.00.... Please do NOT take ur Mac to computer geeks! I took mine in and ended up with 200.00 less in my pocket and a completely worthless machine. Reginald destroyed my MacBook Pro! I'm filing a report with the BBB and I will do everything in my power to warn as many people as possible!

This is a shady business. The guy at first was really nice and told me he'd back up my hard drive…read morefor $50, then when I went to pick it up, he insisted on cash. First he told me that he'd already shut everything down so he couldn't ring up a credit card. Then he told me if I wanted to pay by credit card, it would cost $85. He was pushy about me "going to get cash" (he said "it's just $50"), then he said that he can't charge less than $75 if it's a credit card. That sounds to me like "if I ring it up through the register, it has to be $75." I didn't ask for an under the table deal. When he quoted me $50, there was no mention that it had to be cash. I told him it wasn't right for him to change the price that much just because I'm not paying cash. He finally rang it up for $50.33 and accepted my credit card with a snotty remark.