I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

He stated my screen was not affected by water damage when I had just spilled tea on it. And the…read morewarranty was only 3 months. I took it to Apple and it was water damage.

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

Very rarely will you find someone that loves to help people more than anything else. You will find…read moresuch a person at Computer Janitor.

I highly recommend Kotar Data Recovery. My drive was in terrible condition. I initially tried to…read morerun diagnostics myself using TestDisk and DiskPart from the Windows Recovery environment. When I checked it via TestDisk on macOS, the HDD appeared as 0 bytes / 0 GiB, indicating a much deeper disk or partition-level issue. It turned out the PCB was damaged, the translator was corrupted, and two heads were misaligned. Despite the severe damage, Kotar successfully recovered 100% of my data, and I am incredibly happy to have everything back. I trusted them from the start because of their "no data, no charge" policy. What makes them even better is that they are a trustworthy, local business right here in San Jose. Unlike many of the large data recovery services, you don't have to mail your drive away to some random location. If you need data recovery, look no further than Kotar!

The Kotar team was very thorough and quick to respond! I especially appreciate that they sent a…read morecourier to pick up my external hard drive free of charge so that they could complete an evaluation first. All of my important data was recovered!

fix two of my computers when best buy and all the other geegs refused. he is the best computer…read moreengineer in the whole of the bay area. i will alway go here before anywhere else.

The business owner here is a compulsive liar that repeatedly insulted my intelligence with his…read moreexcuses. He is NOT trustworthy. I went in on Saturday for a "24 hour fix", that took til Wednesday. You've been warned.

Very helpful staffs. Genuine people…read more Gave me free genuine consultation. And advise me to not waste money on unnecessary repair.

Jane is really helpful and kind. Answered all my questions and thoroughly check my computer. This…read morewill be my new go to place for computer maintenance.

They are extremely professional and helpful and helped recover my hard drive the best they could…read more My recommendation is to go there in person and talk to them. My experience was straightforward. Ashley Tello helped me with my Data Recovery Request. It was smooth. The charges were high but for my data I had no choice. Ashley Tello Customer Service Represenative Datarecovery.com, Inc. 1241 Quarry Lane, #115 Pleasanton, CA 94566 800-237-4200 ext 201 Fax: 800.299.7815 I was charged $950 for Data Recovery and $99 for the Passport Drive. It was a 4TB Storage Drive and they could not recover one of my folders but rest they did recover fine. They returned me my original hard drive and the new passport drive. I also got timely invoice in email.

Husband went in for a diagnosis and estimate which they said they would do within a week…read more After they diagnosed the problem at $1400, we decided we didn't want to move forward with the service and wanted it returned as discussed: But they have not returned our hard drive. When we reached out about retrieving it they said it'll cost $900 but we told them we don't want the service and also it doesn't cost to diagnose so why the cost? Each time we reach out we are told it'll cost $900. Also my husband drove to their business in Pleasanton during business hours and no one seems to be there. When we call their Pleasanton office we get Arizona. This seems fishy and disorganized. Meanwhile, where is our hard drive? Can anyone tell me!? Will we ever get it back?

I put out a quote for a data retrieval project for one particular company. The Yelp app asked if I…read morewanted it to go out to other companies. I clicked "yes." Danville Computers was the first one to reply in minutes! I waited for other quotes to come in. Danville Computers reached out again to check if I had any questions. I picked them because they could do the job and were nearby. I am very glad to have chosen them because not only was it conveniently located (between my work and home), but the service was great! Fast and efficient. Chase is knowledgeable and professional, yet also friendly and approachable. I explained to Chase what I needed - retrieve my data from my external HD. He assured me that if he couldn't retrieve it, we still had other options. Phew! I am so thankful that my data was found! I had a couple of snags with retrieving my data when I brought my equipment home but Chase was still available to help me make sure I could retrieve and save them safely. Quote was high - and even higher if my drive was damaged. I expected it to be expensive. It took 1-1/2 days which was quicker than I thought it would be. I appreciate that Chase was still available to help me remotely with no extra charge. Thank you!!

Danville Computer Repair provided outstanding service! That is my laptop for this year was not…read moreworking anymore. They were quick and efficient with giving me potential issues and possible resolutions-- even giving me the price break downs for any of the potential repairs that could be warranted. After getting the right parts ordered, they fixed it quick! Worth it!

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Note that he's worded his entire response as a victim, you can read the entire inquiry and decide if he's truthful or not. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp. Also I did share his messages... with yelp. Blocking someone is usually an indication that you no longer wish to receive further communication from someone. Not to Binh! He'll use your personal information in whatever unprofessional manner suits him.

Great service, excellent technical knowledge, fast turn-around. Service could not have been better.read more

My husband brought his Alienware Dell computer to Purl with a problem of an overheating fan. Eric…read morewent above and beyond to help Joe and get the problem resolved. I highly recommend everyone to bring their computers to Purl. I broke my DC Jack in my Dell Inspiron computer and I'm gonna have him fix it. Away company . Thanks Eric !!!!!

Scott is the computer guy--period…read more When I had a milk-and-coffee disaster inside my computer, with depositions and presentations looming, Scott was there. While every other local computer store opened at 11:00 a.m. or later, Scott answered the phone at 8:00 a.m. and immediately helped. Seeing my computer sitting on a shelf after that spill would have been devastating. Scott understood the urgency, worked to rectify the problem, and gave me back peace of mind when I truly needed it. 24/7, rain or shine, Scott is dependable, skilled, responsive, and kind. A 100 out of 10. There is no other choice. Computer expert, computer friendly. The very best service ever. Thank you, Scott!

On Sunday, June 22, 2025, my wife's 2018 HP Pavilion laptop decided it was time to die. At first,…read morewe thought it might need a new power cord and ordered one on Amazon. When we got the new power cord and it didn't work either, we quickly realized we needed help getting the files off the hard drive of the dead laptop. We hadn't had a chance to backup the files before it died. We put out a project request on Yelp and started looking for companies that could help us We found Fastball Computers and Scott Nelson. Scott responded to our phone call and project request and was able to see us the next day at his shop. We took our laptop and got to watch Scott take out the hard drive and connect it to his computer and then transfer our files to our external hard drive. Scott knows his stuff and explains things so you understand what he is doing. His price was incredibly reasonable for the work he did. We have new laptop for my wife and all her files and pictures and are able to move forward. If you need data recovery services or other computer services, don't hesitate to call Scott. It's nice to have a company near us when we need it.