I've used them 4 times now. Staff are very friendly and helpful when scheduling and Brett…read moreespecially is super helpful. They managed to squeeze me in on a Saturday morning when I had a bolt in my tire, and did the repair, oil change and tire rotation by 1pm! They've never tried to upsell me and even said some of the items a dealer wanted to do weren't needed yet saving me some $. Work is warrantied for 3 years / 36,000 miles. The 5 oil changes for the price of 3 deal with free tire rotations is a great deal.

They are always trying to sell extra stuff you don't need. They also will not work on your car if…read moreyou have the parts. They don't make the big markup on parts ! They should charge a hourly rate to put your parts on. I was told it's because of the warranty they can't work on my car I thought there here to help you. I take all 3 of my vehicles to them they always paid big money. When getting something done on the car. Well I'm finished with these guys.

I recently became a customer both for repair and regular maintenance. I was amazed! What a…read morefantastic experience. My daughter and granddaughter are also customers and rave about their service. (No price gouging which some shops try and pull on women.)Super efficient and clean. Recommend to anyone!

Do not have your car taken to Smitty's collision. After sitting in the lot for 5 days I was told…read morethey could fix my car in 2 weeks. I needed a tire after hitting a pothole. Well I couldn't let my car sit another 2 weeks to get fixed I needed my car asap. I found another garage that would take my car and fix it in 2 days so I wanted to have it towed to them. Smitty wouldn't release my car till I paid a $1700. storage fee. They did nothing to my car other than let it sit in their lot for a week, it took a week for them to figure out all it needed was a tire. This is a scam to get insurance $$. That's why insurance rates are so high for everybody.

Faulkner Collision on Stoke Park Rd is the very best body shop I've ever dealt with! Ten days ago I…read morehad my estimate and dropped off my Jeep. Today I picked it up and it's absolutely perfect! Justine updated me daily until finished! Everyone there was beyond professional!

I generally do not give best ratings as I always feel there is room for improvement. However, I…read morewas very pleased with the service I got from Rob Shade amazing. He worked to get the car completed timely and have the insurance company recognize all the damage.

Used Bennett collision for a dent in our 2019 Alfa Stelvio passenger door and they did a great job!…read morePerfect paint match! I will use Bennett again for any paint work.

I have my car repaired by this shop for damage to the left side. I picked it up after 5:30pm just…read morebefore closing and it was completely dark in their lot( It's fall). I told the guy that I would have to look at it in broad daylight and let them know if there were any problems. My car is black so I could not see anything. When I got home I pulled it into the garage and saw a crack on the windshield behind the visor. I called them first thing the next morning and reported the crack. A guy name Jake told me it could have happened on the way home. That was completely incorrect because I know for certain it did not. Then he said, "There was no contact to the front of the car in their shop (false, see estimate) and they only go about 5 mph so it could not have happened there. Well l your insurance company will pay for it anyway." (WHAT?) I told them they are responsible , they must of damaged it somehow. I wrote to the dealership from their website and sales guy called me and I explained. He said I should speak to the body shop manager but he did not know who that was. So I told him to find out and have them call me instead. I never heard from them. Next I reported it to my insurance company and because the quick fill-in did not improve the appearance, I have to get a new windshield and pay my $500 deductible. By the way on my repair estimate the first lines were to remove the molding of the windshield and the headliner. So they were in fact working on that part of the car. This is the second time I had a problem with this dealership. The first time they tried to get me to pay $600 for spark plugs that my car didn't even need. I do not recommend this place.

dishonest rotten people, not to be trusted.... they damage your vehicle and then try to charge you…read moreto fix it... evil in a word. also they are all very obese unhealthy people and the office reeks of cigarette smoke, if you want to smell like you have been in a bar in the 80's, and get ripped off this is the place to go!

If you're looking for a reliable garage that isn't out to rip you off or cut corners then you need…read moreto check them out over there. Rob gave my car a once over and saved me loads. The dealer service center tried to make me buy unneeded parts that would have cost almost a grand. Rob replaced the correct part for under $300. I WILL ALWAYS TRUST SAFE AND SOUND for good quality old fashioned work. Thanks guys.

You know how respectable a place is by seeing what's in the parking lot. CCI had BMWs and Porsches…read more Oh, and then there were the Ferraris. And the Ur Quattro. I knew then that Matt could take care of the alignment problem with my X3. Which he did fairly, honestly, and affordably.

Convenience Collision Team is the best Shop experience I have ever had. I will never go to another…read moreshop ever! The customer service is how customers should be treated everywhere they go! The work that they did was outstanding. David was right, and the best thing about this team is that my car was treated just as wonderful! Do your car a favor and go see them you will not be disappointed!

Pburg does things different. Makes the experience of going to get your car serviced way better…read more I love that the whole process is well documented and available to you electronically. That in itself is beyond worth it in terms of the experience. The transparency is what I value most. I had requested a tire rotation. I feel like most places, especially when they are busy, would just rotate the tires and call it a day. In this case, I was told they would not rotate my tires because my 2 back tires were super worn and wearing unevenly which would not be a benefit to my car if I rotated them. They made their recommendations and were not pushy at all about what I did or did not do for that matter. They told me they honor their estimates for 30 days (if memory serves me right) and that I could call ahead any time if I wanted to do any of the repairs that were not done then. I love the attention to detail too. I had come in right around Halloween so they left me some candy in the car when they were done! You know I will be back!

Always friendly and professional with highly experienced mechanics that will let you know…read moreexactly what's going on with your vehicle. I have recommended my family and numerous friends for service.

These guys are great! They under promised and over delivered. I had a minor repair that most repair…read moreshops would've charged me a couple thousand for and this was done under $1000 with great workmanship. The customer service is wonderful and they were faster than unexpected. I would totally recommend these guys.

There were more bad things happening then good throughout the whole process. In the beginning I…read moredropped my car off and a week goes by to find out my car was never seen or looked at and I had to constantly call cause I was never updated. Then little over a month later goes by I pick up my car to see my tailgate was still not right. I took it back and it looked like my car never moved to be fixed. At that point I was just done with everything and just wanted to be back in my own car.