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Scott Collision Center - Allentown

3.7 (3 reviews)
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Services - Scott Collision Center - Allentown

Bumper repair

Collision repair

Auto customization

10 More Services

Dent removal

Auto exterior customization

Auto frame testing

Auto maintenance

Paint and scratches

Vehicle painting

Auto repairs

Auto steering and suspension repair

Routine automotive maintenance

Rear-end damage

Scott Collision Center - Allentown Photos

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Scott Chevrolet

Scott Chevrolet

2.6
(18 reviews)

This is a review I am putting on YELP I purchased a…read moreSilverado from Scott Chevrolet... used with new car warranty. I brought it in in May, I believe. The lifter had broken... something like that. They fixed it within a week. On the test drive they went again. They said the company would have to replace the engine, but it would be a while. They gave me a loaner truck. It was brand new, less than 50 miles on it. After I had put about 6500 miles on it, I had an appointment for an oil change. There was some confusion because it wasn't MY truck. I had explained when I made the appointment, that it was their truck. Not a big deal. After they did the oil change they told me they couldn't give it back to me because it had too many miles on it. They were going to give me a car. I said that wasn't acceptable. I go to the Appalachian Trail, or the PA Wilds, for 5 day hiking trips, virtually living out of my truck...and sleeping in it. The supervisor came over and said he was inclined to not give me anything because of how filthy the truck was, and I had a sleeping bag, clothes, and food in the truck. I said it was dirt... I had just gotten back the night before and was planning on leaving in 2 days for another adventure. He said, if I returned a truck in this condition to a rental agency, I would be charged. I said, I wasn't planning on returning it. I was just bringing it in for an oil change. He said it would cost him $500 to clean it up. I said that it was just dirt! It's not like the body was dented or the seats were torn. He said he couldn't tell. I said I am sorry I got your precious truck dirty. He said he wasn't looking for an apology. I said An apology often goes a long way...You would think someone in your line of work would know that. In the end he agreed to give me a truck, but it wouldn't be ready for a few days, I would have a car in the meantime. He wanted me to transfer my stuff (It was loaded with hiking stuff) to the car. I said no, I would bring it home, unload it, and return. I think he thought I wasn't going to come back. I said, Look, all this stuff is not going to fit in the car. And look at the stuff in the truck bed. Something will likely tear a hole in the seats, and then I would never hear the end of it. He agreed. I took it home, unloaded it, brought it to a car wash. Spent about $10 washing and vacuuming. I returned. He was pleased. After the supervisor left I asked the service guy if, since I saved him $500 do you think he would throw me a couple of hundred? I returned the new car after 500 miles and got another new truck. After about 3500 miles I was told the truck was ready. This was in late August, after more than 3 months. I was told there was something wrong with my brakes. I said, I had just had it inspected before dropping it off, and there was nothing wrong with them then. They had also test driven it after fixing it the first time. And there was nothing wrong with them then. I was told that I would have to spend $1000 to have them fix it. They didn't even acknowledge what I had said. I picked it up without scheduling service and brought it to my mechanic. He explained that when a truck sits around for a little while a tiny bit of rust grows on the pads. That usually comes off after some use. But when it sits for months, as mine had, a lot of rust accumulates and causes damage. So their negligence had caused the problem. He charged me about $530 to fix it. Also, I had one major dent in the truck when I dropped it off. There were several other dents and dings when I picked it up. The parking spaces at the dealership are very close together. Unfortunately, I didn't have pictures, so there is no way I can prove that. I would never bring it to Scott again, except my car guy says I have to for oil change and regular service. Otherwise if there is more warranty work, they will make a big deal about it if I don't have receipts for everything, and will deny the warranty. Gosh they stink.

Purchased my Chevy Traverse at Scott. Shawn B. - sales…read moremanager and Chris Stine made it a great experience. Highly recommend buying from Scott.

Lehigh Valley Acura

Lehigh Valley Acura

2.8
(27 reviews)

I went in for 1,000 miles inspection and was quoted $5K in recommendations such as oil pump reseal…read morefor $2,425.80! I Took my car to Pep Boys they detected no oil leak stated I had no need for a reseal. Spoke to Acura dealer, he stated those are recommendations, although the agent handling the issue warned me if I didn't reseal it, I would eventually damage the engine. Again, it turns out this recommendation wasn't needed! I will seriously rethink long and hard before I take it to this Acura dealer.

This dealership is just unbelievable!! Let's start with the purchase. I am a woman purchasing a car…read morewaited on by men. Negotiations were just awful. I paid cash, no financing. At one point I asked about a cashiers check or personal check and was asked to show my bank balance (WHAT!). The day I had my trade in evaluated, I was asked by a salesman to see my hair....I was baffled and asked why. He said he heard I'd gotten my hair done before I arrived. Then when they discussed the value of my trade in, they said my tires were worn. I then presented a receipt that showed the tires were purchased the month before. I drive 12 minutes to work 3 times a week. I usually dont drive on the weekends. My trade in had low mileage. I was asked at one point why I was mean. I then presented them with my text messages from 7/2018 when I purchased from them previously that showed they reneged on my first car deal. My RDX never needed a repair for the 7 years I owned it. Hence my decision to purchase another RDX. Unfortunately from this same dealership, that clearly dismisses women. Let's now discuss my next contact, post purchase. Within one month I noticed an odd brake noise. I scheduled an appointment (of course under warranty, or so I thought). They assessed my car and informed me a stone had gotten into the rear brake and for $200+ they could fix it. I was stunned. I reminded them the car was under warranty, maybe somewhat hostile. Anyway I told them I would have it checked by my regular mechanic. While waiting to get my car I quickly googled rdx brakes. Turns out that due to the large wheel welll stones in the brakes are a known issue. Before I got my car I was approached by the manager of auto repairs. The first thing he told me was that he had 10 more customers coming in for the same issue (What a cash cow). He told me he was going to do me a favor and have the stone removed and not charge. He also told me I reminded him of his mother. I did mention my research about the issue with RDX brakes (beware). As I picked up my keys the person at the desk mentioned if this issue happened again to simply squirt with a hose or take it to a car wash. Unbelievable. Im supposed to get my first oil change for free but I just feel like nothings gonna be free. I am just exasperated. Parts of this felt very sexist and the other part felt underhanded. I have questions about the car but Im not sure i would get a truthful answer. It makes me nervous to drive the car. 1 star bc you have to give at least one to get review published. My first review in 2018 was not any better than this one. I do feel terrible but nothing changed since my first interaction with this dealership. By the way 2 weeks later I bought a 2nd car from Faulkner Subaru. Again all men but 100% better service and treatment. Although I did sense they were not used to dealing with a woman either. They just kept asking about my spouse. I told them I am the one buying the car therefore I would be the one negotiating. Eventually Faulkner agreed to drive the car to my house. My spouse loves the car, as I knew he would, 2025 Subaru Outback.

Scott Collision Center - Allentown - autorepair - Updated June 2026

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